biggerz scam casino. closed account without any reason to steal winnings 6.75btc

[AHOYBRAUSE]

We would like to formally address this complaint and clarify BiggerZ's position.

First and foremost, we firmly reject any suggestion that BiggerZ has arbitrarily withheld player funds or refused to process a legitimate withdrawal without justification.

This case is not a routine withdrawal dispute. The account in question was flagged following a notification from our platform provider concerning irregular activity that required further investigation. BiggerZ takes such notifications extremely seriously. Protecting the integrity of our platform, our gaming ecosystem, and our players is a fundamental responsibility, and we will not compromise our risk and security procedures under any circumstances.

A comprehensive investigation was conducted, covering the account's gaming activity, transaction history, Following this investigation, BiggerZ made the decision to permanently close the account in accordance with its internal risk policies. We stand firmly behind this decision.

We also want to address the duration of the investigation. Complex cases involving multiple providers, technical reviews, and extensive transaction histories require appropriate time and diligence. Our priority is to ensure that decisions are based on a thorough assessment of the available evidence rather than rushed conclusions

The time taken to complete this investigation reflects the seriousness with which we approach such matters.
Our findings, supporting documentation, and complete position have already been shared privately with the Casino Guru team for their assessment, we will not publicly disclose sensitive account information, internal risk assessments, or confidential findings simply in response to public allegations.

BiggerZ remains fully committed to fair gaming, platform integrity, and the protection of legitimate players. Equally, we reserve the right to take appropriate action whenever serious integrity concerns arise.

Our position on this case remains unchanged and is supported by the findings of our investigation.

BiggerZ Team

Why did you stop replying about this case at casinoguru??

https://casino.guru/complaints/biggerz-casino-player-s-withdrawal-has-been-delayed-1

Also, what did the player do to warrant you taking all his deposits/winnings? You use a lot of words in your reply but you give no reason for your actions, which is kinda funny. All you bring here is some empty explanation without anything clearing up the situation.
Pair this with you stopping replying at casinoguru and it paints a pretty grim picture.

I urge OP to create a flag against you people because this case looks fishy as hell. I doubt you are even close to having the funds to pay the guy.

[cruso]

We would like to formally address this complaint and clarify BiggerZ's position.

First and foremost, we firmly reject any suggestion that BiggerZ has arbitrarily withheld player funds or refused to process a legitimate withdrawal without justification.

This case is not a routine withdrawal dispute. The account in question was flagged following a notification from our platform provider concerning irregular activity that required further investigation. BiggerZ takes such notifications extremely seriously. Protecting the integrity of our platform, our gaming ecosystem, and our players is a fundamental responsibility, and we will not compromise our risk and security procedures under any circumstances.

A comprehensive investigation was conducted, covering the account's gaming activity, transaction history, Following this investigation, BiggerZ made the decision to permanently close the account in accordance with its internal risk policies. We stand firmly behind this decision.

We also want to address the duration of the investigation. Complex cases involving multiple providers, technical reviews, and extensive transaction histories require appropriate time and diligence. Our priority is to ensure that decisions are based on a thorough assessment of the available evidence rather than rushed conclusions

The time taken to complete this investigation reflects the seriousness with which we approach such matters.
Our findings, supporting documentation, and complete position have already been shared privately with the Casino Guru team for their assessment, we will not publicly disclose sensitive account information, internal risk assessments, or confidential findings simply in response to public allegations.

BiggerZ remains fully committed to fair gaming, platform integrity, and the protection of legitimate players. Equally, we reserve the right to take appropriate action whenever serious integrity concerns arise.

Our position on this case remains unchanged and is supported by the findings of our investigation.

BiggerZ Team

Nonsense

[tyraxx]

We would like to formally address this complaint and clarify BiggerZ's position.

First and foremost, we firmly reject any suggestion that BiggerZ has arbitrarily withheld player funds or refused to process a legitimate withdrawal without justification.

This case is not a routine withdrawal dispute. The account in question was flagged following a notification from our platform provider concerning irregular activity that required further investigation. BiggerZ takes such notifications extremely seriously. Protecting the integrity of our platform, our gaming ecosystem, and our players is a fundamental responsibility, and we will not compromise our risk and security procedures under any circumstances.

A comprehensive investigation was conducted, covering the account's gaming activity, transaction history, Following this investigation, BiggerZ made the decision to permanently close the account in accordance with its internal risk policies. We stand firmly behind this decision.

We also want to address the duration of the investigation. Complex cases involving multiple providers, technical reviews, and extensive transaction histories require appropriate time and diligence. Our priority is to ensure that decisions are based on a thorough assessment of the available evidence rather than rushed conclusions

The time taken to complete this investigation reflects the seriousness with which we approach such matters.
Our findings, supporting documentation, and complete position have already been shared privately with the Casino Guru team for their assessment, we will not publicly disclose sensitive account information, internal risk assessments, or confidential findings simply in response to public allegations.

BiggerZ remains fully committed to fair gaming, platform integrity, and the protection of legitimate players. Equally, we reserve the right to take appropriate action whenever serious integrity concerns arise.

Our position on this case remains unchanged and is supported by the findings of our investigation.

BiggerZ Team

You had your chance to prove your case to an independent mediator and you failed. The complaint ended unresolved, you received over 16,000 black points, and your rating dropped heavily. 
Your PR post does not rewrite that outcome. You lost the complaint. Keeping a player’s money without providing sufficient evidence to justify it is exactly why players should treat BiggerZ as an unsafe  and SCAM operator.

[acroman08]

The time taken to complete this investigation reflects the seriousness with which we approach such matters.
Our findings, supporting documentation, and complete position have already been shared privately with the Casino Guru team for their assessment, we will not publicly disclose sensitive account information, internal risk assessments, or confidential findings simply in response to public allegations.

When did you share this on casino.guru? Because Casino.guru's team's last post on the OP's thread on casino.guru was a month ago. If you just shared your finding just now, I guess we'll see what casino.guru's verdict is, but if you've shared your finding a while ago, it's wierd that they haven't given any response to it to OP's thread on casino.guru.

[panjul07]

The time taken to complete this investigation reflects the seriousness with which we approach such matters.
Our findings, supporting documentation, and complete position have already been shared privately with the Casino Guru team for their assessment, we will not publicly disclose sensitive account information, internal risk assessments, or confidential findings simply in response to public allegations.

When did you share this on casino.guru? Because Casino.guru's team's last post on the OP's thread on casino.guru was a month ago. If you just shared your finding just now, I guess we'll see what casino.guru's verdict is, but if you've shared your finding a while ago, it's wierd that they haven't given any response to it to OP's thread on casino.guru.

What can we expect from an AI generated statement as made by Biggerz's official rep above?
Lets say they have just shared all the mentioned evidences to casinoguru before they made the above statement, casino.guru should have reopened the case or at least made an update that they have just received the relevant information from BiggerZ.
So far there is no update from casino.guru but lets see for few more days to see if casino.guru will make an update or not.

[aleks86]

We would like to formally address this complaint and clarify BiggerZ's position.

First and foremost, we firmly reject any suggestion that BiggerZ has arbitrarily withheld player funds or refused to process a legitimate withdrawal without justification.

This case is not a routine withdrawal dispute. The account in question was flagged following a notification from our platform provider concerning irregular activity that required further investigation. BiggerZ takes such notifications extremely seriously. Protecting the integrity of our platform, our gaming ecosystem, and our players is a fundamental responsibility, and we will not compromise our risk and security procedures under any circumstances.

A comprehensive investigation was conducted, covering the account's gaming activity, transaction history, Following this investigation, BiggerZ made the decision to permanently close the account in accordance with its internal risk policies. We stand firmly behind this decision.

We also want to address the duration of the investigation. Complex cases involving multiple providers, technical reviews, and extensive transaction histories require appropriate time and diligence. Our priority is to ensure that decisions are based on a thorough assessment of the available evidence rather than rushed conclusions

The time taken to complete this investigation reflects the seriousness with which we approach such matters.
Our findings, supporting documentation, and complete position have already been shared privately with the Casino Guru team for their assessment, we will not publicly disclose sensitive account information, internal risk assessments, or confidential findings simply in response to public allegations.

BiggerZ remains fully committed to fair gaming, platform integrity, and the protection of legitimate players. Equally, we reserve the right to take appropriate action whenever serious integrity concerns arise.

Our position on this case remains unchanged and is supported by the findings of our investigation.

BiggerZ Team

Why did you stop replying about this case at casinoguru??

https://casino.guru/complaints/biggerz-casino-player-s-withdrawal-has-been-delayed-1

Also, what did the player do to warrant you taking all his deposits/winnings? You use a lot of words in your reply but you give no reason for your actions, which is kinda funny. All you bring here is some empty explanation without anything clearing up the situation.
Pair this with you stopping replying at casinoguru and it paints a pretty grim picture.

I urge OP to create a flag against you people because this case looks fishy as hell. I doubt you are even close to having the funds to pay the guy.

The problem is that I already made this to license which holds this Biggerz scam casino. But do not receiving any answer.

[aleks86]

The time taken to complete this investigation reflects the seriousness with which we approach such matters.
Our findings, supporting documentation, and complete position have already been shared privately with the Casino Guru team for their assessment, we will not publicly disclose sensitive account information, internal risk assessments, or confidential findings simply in response to public allegations.

When did you share this on casino.guru? Because Casino.guru's team's last post on the OP's thread on casino.guru was a month ago. If you just shared your finding just now, I guess we'll see what casino.guru's verdict is, but if you've shared your finding a while ago, it's wierd that they haven't given any response to it to OP's thread on casino.guru.

What can we expect from an AI generated statement as made by Biggerz's official rep above?
Lets say they have just shared all the mentioned evidences to casinoguru before they made the above statement, casino.guru should have reopened the case or at least made an update that they have just received the relevant information from BiggerZ.
So far there is no update from casino.guru but lets see for few more days to see if casino.guru will make an update or not.

What that Biggerz agent wrote is absolute nonsense. I only play video slots—nothing else—and the issue was simply that I won a huge amount of money. They slowly began processing the payout, citing their rule about a $100,000 monthly limit; I think they were hoping I’d lose it all back. I had actually told the VIP manager I wouldn't play anymore—especially since he had previously claimed their payouts were lightning-fast. From April through early June, the VIP manager kept telling me everything was fine and that I’d get my winnings—there were no issues, and I wasn't playing there at all during that time. Then they realized the waiting game wasn't yielding the result they’d hoped for; they shut down my account and came up with some incomprehensible explanation for why they were confiscating my winnings.