biggerz scam casino. closed account without any reason to steal winnings 6.75btc

[AHOYBRAUSE]

We would like to formally address this complaint and clarify BiggerZ's position.

First and foremost, we firmly reject any suggestion that BiggerZ has arbitrarily withheld player funds or refused to process a legitimate withdrawal without justification.

This case is not a routine withdrawal dispute. The account in question was flagged following a notification from our platform provider concerning irregular activity that required further investigation. BiggerZ takes such notifications extremely seriously. Protecting the integrity of our platform, our gaming ecosystem, and our players is a fundamental responsibility, and we will not compromise our risk and security procedures under any circumstances.

A comprehensive investigation was conducted, covering the account's gaming activity, transaction history, Following this investigation, BiggerZ made the decision to permanently close the account in accordance with its internal risk policies. We stand firmly behind this decision.

We also want to address the duration of the investigation. Complex cases involving multiple providers, technical reviews, and extensive transaction histories require appropriate time and diligence. Our priority is to ensure that decisions are based on a thorough assessment of the available evidence rather than rushed conclusions

The time taken to complete this investigation reflects the seriousness with which we approach such matters.
Our findings, supporting documentation, and complete position have already been shared privately with the Casino Guru team for their assessment, we will not publicly disclose sensitive account information, internal risk assessments, or confidential findings simply in response to public allegations.

BiggerZ remains fully committed to fair gaming, platform integrity, and the protection of legitimate players. Equally, we reserve the right to take appropriate action whenever serious integrity concerns arise.

Our position on this case remains unchanged and is supported by the findings of our investigation.

BiggerZ Team

Why did you stop replying about this case at casinoguru??

https://casino.guru/complaints/biggerz-casino-player-s-withdrawal-has-been-delayed-1

Also, what did the player do to warrant you taking all his deposits/winnings? You use a lot of words in your reply but you give no reason for your actions, which is kinda funny. All you bring here is some empty explanation without anything clearing up the situation.
Pair this with you stopping replying at casinoguru and it paints a pretty grim picture.

I urge OP to create a flag against you people because this case looks fishy as hell. I doubt you are even close to having the funds to pay the guy.

[cruso]

We would like to formally address this complaint and clarify BiggerZ's position.

First and foremost, we firmly reject any suggestion that BiggerZ has arbitrarily withheld player funds or refused to process a legitimate withdrawal without justification.

This case is not a routine withdrawal dispute. The account in question was flagged following a notification from our platform provider concerning irregular activity that required further investigation. BiggerZ takes such notifications extremely seriously. Protecting the integrity of our platform, our gaming ecosystem, and our players is a fundamental responsibility, and we will not compromise our risk and security procedures under any circumstances.

A comprehensive investigation was conducted, covering the account's gaming activity, transaction history, Following this investigation, BiggerZ made the decision to permanently close the account in accordance with its internal risk policies. We stand firmly behind this decision.

We also want to address the duration of the investigation. Complex cases involving multiple providers, technical reviews, and extensive transaction histories require appropriate time and diligence. Our priority is to ensure that decisions are based on a thorough assessment of the available evidence rather than rushed conclusions

The time taken to complete this investigation reflects the seriousness with which we approach such matters.
Our findings, supporting documentation, and complete position have already been shared privately with the Casino Guru team for their assessment, we will not publicly disclose sensitive account information, internal risk assessments, or confidential findings simply in response to public allegations.

BiggerZ remains fully committed to fair gaming, platform integrity, and the protection of legitimate players. Equally, we reserve the right to take appropriate action whenever serious integrity concerns arise.

Our position on this case remains unchanged and is supported by the findings of our investigation.

BiggerZ Team

Nonsense

[tyraxx]

We would like to formally address this complaint and clarify BiggerZ's position.

First and foremost, we firmly reject any suggestion that BiggerZ has arbitrarily withheld player funds or refused to process a legitimate withdrawal without justification.

This case is not a routine withdrawal dispute. The account in question was flagged following a notification from our platform provider concerning irregular activity that required further investigation. BiggerZ takes such notifications extremely seriously. Protecting the integrity of our platform, our gaming ecosystem, and our players is a fundamental responsibility, and we will not compromise our risk and security procedures under any circumstances.

A comprehensive investigation was conducted, covering the account's gaming activity, transaction history, Following this investigation, BiggerZ made the decision to permanently close the account in accordance with its internal risk policies. We stand firmly behind this decision.

We also want to address the duration of the investigation. Complex cases involving multiple providers, technical reviews, and extensive transaction histories require appropriate time and diligence. Our priority is to ensure that decisions are based on a thorough assessment of the available evidence rather than rushed conclusions

The time taken to complete this investigation reflects the seriousness with which we approach such matters.
Our findings, supporting documentation, and complete position have already been shared privately with the Casino Guru team for their assessment, we will not publicly disclose sensitive account information, internal risk assessments, or confidential findings simply in response to public allegations.

BiggerZ remains fully committed to fair gaming, platform integrity, and the protection of legitimate players. Equally, we reserve the right to take appropriate action whenever serious integrity concerns arise.

Our position on this case remains unchanged and is supported by the findings of our investigation.

BiggerZ Team

You had your chance to prove your case to an independent mediator and you failed. The complaint ended unresolved, you received over 16,000 black points, and your rating dropped heavily. 
Your PR post does not rewrite that outcome. You lost the complaint. Keeping a player’s money without providing sufficient evidence to justify it is exactly why players should treat BiggerZ as an unsafe  and SCAM operator.

[acroman08]

The time taken to complete this investigation reflects the seriousness with which we approach such matters.
Our findings, supporting documentation, and complete position have already been shared privately with the Casino Guru team for their assessment, we will not publicly disclose sensitive account information, internal risk assessments, or confidential findings simply in response to public allegations.

When did you share this on casino.guru? Because Casino.guru's team's last post on the OP's thread on casino.guru was a month ago. If you just shared your finding just now, I guess we'll see what casino.guru's verdict is, but if you've shared your finding a while ago, it's wierd that they haven't given any response to it to OP's thread on casino.guru.

[panjul07]

The time taken to complete this investigation reflects the seriousness with which we approach such matters.
Our findings, supporting documentation, and complete position have already been shared privately with the Casino Guru team for their assessment, we will not publicly disclose sensitive account information, internal risk assessments, or confidential findings simply in response to public allegations.

When did you share this on casino.guru? Because Casino.guru's team's last post on the OP's thread on casino.guru was a month ago. If you just shared your finding just now, I guess we'll see what casino.guru's verdict is, but if you've shared your finding a while ago, it's wierd that they haven't given any response to it to OP's thread on casino.guru.

What can we expect from an AI generated statement as made by Biggerz's official rep above?
Lets say they have just shared all the mentioned evidences to casinoguru before they made the above statement, casino.guru should have reopened the case or at least made an update that they have just received the relevant information from BiggerZ.
So far there is no update from casino.guru but lets see for few more days to see if casino.guru will make an update or not.

[aleks86]

We would like to formally address this complaint and clarify BiggerZ's position.

First and foremost, we firmly reject any suggestion that BiggerZ has arbitrarily withheld player funds or refused to process a legitimate withdrawal without justification.

This case is not a routine withdrawal dispute. The account in question was flagged following a notification from our platform provider concerning irregular activity that required further investigation. BiggerZ takes such notifications extremely seriously. Protecting the integrity of our platform, our gaming ecosystem, and our players is a fundamental responsibility, and we will not compromise our risk and security procedures under any circumstances.

A comprehensive investigation was conducted, covering the account's gaming activity, transaction history, Following this investigation, BiggerZ made the decision to permanently close the account in accordance with its internal risk policies. We stand firmly behind this decision.

We also want to address the duration of the investigation. Complex cases involving multiple providers, technical reviews, and extensive transaction histories require appropriate time and diligence. Our priority is to ensure that decisions are based on a thorough assessment of the available evidence rather than rushed conclusions

The time taken to complete this investigation reflects the seriousness with which we approach such matters.
Our findings, supporting documentation, and complete position have already been shared privately with the Casino Guru team for their assessment, we will not publicly disclose sensitive account information, internal risk assessments, or confidential findings simply in response to public allegations.

BiggerZ remains fully committed to fair gaming, platform integrity, and the protection of legitimate players. Equally, we reserve the right to take appropriate action whenever serious integrity concerns arise.

Our position on this case remains unchanged and is supported by the findings of our investigation.

BiggerZ Team

Why did you stop replying about this case at casinoguru??

https://casino.guru/complaints/biggerz-casino-player-s-withdrawal-has-been-delayed-1

Also, what did the player do to warrant you taking all his deposits/winnings? You use a lot of words in your reply but you give no reason for your actions, which is kinda funny. All you bring here is some empty explanation without anything clearing up the situation.
Pair this with you stopping replying at casinoguru and it paints a pretty grim picture.

I urge OP to create a flag against you people because this case looks fishy as hell. I doubt you are even close to having the funds to pay the guy.

The problem is that I already made this to license which holds this Biggerz scam casino. But do not receiving any answer.

[aleks86]

The time taken to complete this investigation reflects the seriousness with which we approach such matters.
Our findings, supporting documentation, and complete position have already been shared privately with the Casino Guru team for their assessment, we will not publicly disclose sensitive account information, internal risk assessments, or confidential findings simply in response to public allegations.

When did you share this on casino.guru? Because Casino.guru's team's last post on the OP's thread on casino.guru was a month ago. If you just shared your finding just now, I guess we'll see what casino.guru's verdict is, but if you've shared your finding a while ago, it's wierd that they haven't given any response to it to OP's thread on casino.guru.

What can we expect from an AI generated statement as made by Biggerz's official rep above?
Lets say they have just shared all the mentioned evidences to casinoguru before they made the above statement, casino.guru should have reopened the case or at least made an update that they have just received the relevant information from BiggerZ.
So far there is no update from casino.guru but lets see for few more days to see if casino.guru will make an update or not.

What that Biggerz agent wrote is absolute nonsense. I only play video slots—nothing else—and the issue was simply that I won a huge amount of money. They slowly began processing the payout, citing their rule about a $100,000 monthly limit; I think they were hoping I’d lose it all back. I had actually told the VIP manager I wouldn't play anymore—especially since he had previously claimed their payouts were lightning-fast. From April through early June, the VIP manager kept telling me everything was fine and that I’d get my winnings—there were no issues, and I wasn't playing there at all during that time. Then they realized the waiting game wasn't yielding the result they’d hoped for; they shut down my account and came up with some incomprehensible explanation for why they were confiscating my winnings.

[memehunter]

I only play video slots—nothing else

Really, I thought it is for sports betting. Now, this is much serious allegation and casino is question must answer properly. Can you post the history of your gameplay, if you can access those?
@BiggerZ.com, as per you,

Our findings, supporting documentation, and complete position have already been shared privately with the Casino Guru team for their assessment,

And casino guru is not satisfied with your INTERNAL records, so now what? Will you share the same reports with some highly reputable member/s (if someone is willing to mediate) here also? I mean, you cant just confiscate player's money and hide behind privacy argument forever.

[AHOYBRAUSE]

I only play video slots—nothing else

Really, I thought it is for sports betting. Now, this is much serious allegation and casino is question must answer properly. Can you post the history of your gameplay, if you can access those?
@BiggerZ.com, as per you,

Our findings, supporting documentation, and complete position have already been shared privately with the Casino Guru team for their assessment,

And casino guru is not satisfied with your INTERNAL records, so now what? Will you share the same reports with some highly reputable member/s (if someone is willing to mediate) here also? I mean, you cant just confiscate player's money and hide behind privacy argument forever.

Actually, no need to reply to the post biggerz made, because they don't even know what they wrote. Since somebody else mentioned AI I also checked it on 2 different sites and found out that 97% of their reply is AI created, so they just made up some silly excuse without saying anything.
Maybe that's why almost only non known members applied for their signature campaign as well. I am surprised they even started one but I am sure it won't last long.

You are right about the history though, it would shed a better light on the whole situation.

[Cointxz]

The problem is that I already made this to license which holds this Biggerz scam casino. But do not receiving any answer.

You have higher chance to recover your funds through pressuring the casino on the trusted mediator service such as casinoguro and askgambler compared to moving the case on license provider that usually take longer time just to receive an answer.

Make sure to bump your thread regularly here now that they are planning to start their marketing in the forum.

I’m curious with all your case on different casino, you are losing big time on bunch of none established casino while there’s a lot of reputable alternatives.

[RGBTC]

I’m also curious about this point mentioned in the review on CasinoGuru, is this an official statement from biggerZ (verifiable)?

casino wrote that they will apply limits, 10k per day, 40 per week, 100 per month. on April they approved about 65000 euro, from the end of April I do not received any withdraw. At this moment balance is about 360000 euro.

I was under the impression that this matter had reached a final resolution and that no further reviews would take place. Alternatively, could it be that biggerZ intends to adopt this approach only if the OP passes the review?

[AB de Royse777]

Hello aleks86,
I wasn’t aware of your case until yesterday, when a forum member sent me a PM about it. I’ve since spoken with the management, and they are working with Casino Guru to resolve the issue. Hopefully, we’ll see some positive developments in your case soon.

While I was reading the comments from users I found you had issues with other casinos too. Especially they got my attention to the following sites:

I played whole days. In result I had balance about 41000 usd.

2up.io casino scam 41000 usd:  https://bitcointalk.org/index.php?topic=5573145.msg66358223#msg66358223
2UP.io: https://bitcointalk.org/index.php?action=profile;u=3730494

One day i won more that 24000 usd

500play.com SCAM SITE: https://bitcointalk.org/index.php?topic=5467820.0
UserU: https://bitcointalk.org/index.php?action=profile;u=1452494

this casino metaspins scammed me with amounth more that 180 000 usdt.

metaspins casino scammed me with amount more that 180 000 usdt: https://bitcointalk.org/index.php?topic=5500582.0
Metaspins.com: https://bitcointalk.org/index.php?topic=5416178.0

500casino approved withdraw only after casino guru accepted complaint. Now casino guru are absolutely unfair site. betsofa.com scammed me with 15000 euro, but casino guru closed complaint.
At this moment only vavada.com and bspin.io make withdraws without dirty unfair tricks. this is 2024 year reality.

You had issue with betsofa.com too
I could not find any Ann from them on the forum yet.

Can you update me the status of all four cases above that happened with you?

[Shishir99]

Maybe that's why almost only non known members applied for their signature campaign as well.

I don't think this is the case. I believe most members do not care unless the scam is proven. BC game had dozens of scam accusations, and a lot of forum members participated in their signature campaign during that time. I can speak for myself: the payout of Biggerz is tempting, and I would have applied there as well. But I think this campaign is kind of complicated. I don't want to force myself to post on other forums, which is a mandatory rule to join this campaign. I think many people won't apply because of this rule.

I am surprised they even started one, but I am sure it won't last long.

You look too confident about it. How? The manager said their weekly budget is $3K to $4K a week and they are planning a long-term campaign, but you are sure that it won't last long. Isn't it too much confidence?

Anyway, their safety index is terrible, which I mentioned in my last post. I believe it's because they did not solve the cases in a timely manner.

[keyscore44]

Hello aleks86,
I wasn’t aware of your case until yesterday, when a forum member sent me a PM about it. I’ve since spoken with the management, and they are working with Casino Guru to resolve the issue. Hopefully, we’ll see some positive developments in your case soon.

While I was reading the comments from users I found you had issues with other casinos too. Especially they got my attention to the following sites:

I played whole days. In result I had balance about 41000 usd.

2up.io casino scam 41000 usd:  https://bitcointalk.org/index.php?topic=5573145.msg66358223#msg66358223
2UP.io: https://bitcointalk.org/index.php?action=profile;u=3730494

One day i won more that 24000 usd

500play.com SCAM SITE: https://bitcointalk.org/index.php?topic=5467820.0
UserU: https://bitcointalk.org/index.php?action=profile;u=1452494

this casino metaspins scammed me with amounth more that 180 000 usdt.

metaspins casino scammed me with amount more that 180 000 usdt: https://bitcointalk.org/index.php?topic=5500582.0
Metaspins.com: https://bitcointalk.org/index.php?topic=5416178.0

500casino approved withdraw only after casino guru accepted complaint. Now casino guru are absolutely unfair site. betsofa.com scammed me with 15000 euro, but casino guru closed complaint.
At this moment only vavada.com and bspin.io make withdraws without dirty unfair tricks. this is 2024 year reality.

You had issue with betsofa.com too
I could not find any Ann from them on the forum yet.

Can you update me the status of all four cases above that happened with you?

What do other casinos have to do with this case? Go to talk about other cases in other threads.
Everything is explained clearly on the Casino Guru website about this case. Biggerz didnt provide evidence, thats clear, and here they’ve provided a nonsensical, AI-generated response. What is it that you don’t understand?

Maybe that's why almost only non known members applied for their signature campaign as well.

I don't think this is the case. I believe most members do not care unless the scam is proven. BC game had dozens of scam accusations, and a lot of forum members participated in their signature campaign during that time. I can speak for myself: the payout of Biggerz is tempting, and I would have applied there as well. But I think this campaign is kind of complicated. I don't want to force myself to post on other forums, which is a mandatory rule to join this campaign. I think many people won't apply because of this rule.

I am surprised they even started one, but I am sure it won't last long.

You look too confident about it. How? The manager said their weekly budget is $3K to $4K a week and they are planning a long-term campaign, but you are sure that it won't last long. Isn't it too much confidence?

Anyway, their safety index is terrible, which I mentioned in my last post. I believe it's because they did not solve the cases in a timely manner.

Nowadays, nobody pays any attention to scam accusations anymore. It’s clear that there’s a double standard at play. You just have to pay more, and everyone turns a blind eye.

[AHOYBRAUSE]

Maybe that's why almost only non known members applied for their signature campaign as well.

I don't think this is the case. I believe most members do not care unless the scam is proven. BC game had dozens of scam accusations, and a lot of forum members participated in their signature campaign during that time. I can speak for myself: the payout of Biggerz is tempting, and I would have applied there as well. But I think this campaign is kind of complicated. I don't want to force myself to post on other forums, which is a mandatory rule to join this campaign. I think many people won't apply because of this rule.

I am surprised they even started one, but I am sure it won't last long.

You look too confident about it. How? The manager said their weekly budget is $3K to $4K a week and they are planning a long-term campaign, but you are sure that it won't last long. Isn't it too much confidence?

Anyway, their safety index is terrible, which I mentioned in my last post. I believe it's because they did not solve the cases in a timely manner.

Simply experience. Unless this case gets resolved there won't be a long lasting campaign because you can promote all you want but if your trust level is shit people won't care what you have to say. Planning a long lasting campaign doesn't mean anything. We have seen this a million times and then campaigns ended in under 1 month. You never know what happens and if you start of with a big scam accusation where the 1 single reply from the casino is AI generated (according to severales sites I checked their response) then that's not a good sign.

And about the campaign applications, show me 5 recognizable members that have applied until this point, or make it 3. A campaign that has such a nice payout and only has 49 applications (in 44 hours) so far, with only 5 legendary and 9 hero members among them. So yeah, I know the "rules" of this campaign sound a bit too much, it's still proof that people Do care.

About their score on guru, they didn't reply/or show proof for their claim for 6 weeks so it seems, that's more than enough time to get shxt done.

Anyway, let's hope for all people involved this gets resolved, better for the player and better for the reputation of the site for obvious reasons. Since Royse is already in communications about it I am sure we will see something moving soon.

[Itz-prisigold]

Hello aleks86,
I wasn’t aware of your case until yesterday, when a forum member sent me a PM about it. I’ve since spoken with the management, and they are working with Casino Guru to resolve the issue. Hopefully, we’ll see some positive developments in your case soon.

Personally this is also the first time I'm coming across this particular topic. This title was actually what got my attention and I decided to scrolled down the thread to check out what's really going on. The most surprising thing to me is that the casino been accused is BiggerZ, and I remember that their campaign thread was only launched a few days ago.

And it's actually a nice that you've taken the issue to the management's attention and that they are collaborating with Casino Guru on how to resolve the issue. I really hope that the outcome should be positive.

While I was reading the comments from users I found you had issues with other casinos too. Especially they got my attention to the following sites:

I played whole days. In result I had balance about 41000 usd.

2up.io casino scam 41000 usd:  https://bitcointalk.org/index.php?topic=5573145.msg66358223#msg66358223
2UP.io: https://bitcointalk.org/index.php?action=profile;u=3730494

One day i won more that 24000 usd

500play.com SCAM SITE: https://bitcointalk.org/index.php?topic=5467820.0
UserU: https://bitcointalk.org/index.php?action=profile;u=1452494

this casino metaspins scammed me with amounth more that 180 000 usdt.

metaspins casino scammed me with amount more that 180 000 usdt: https://bitcointalk.org/index.php?topic=5500582.0
Metaspins.com: https://bitcointalk.org/index.php?topic=5416178.0

500casino approved withdraw only after casino guru accepted complaint. Now casino guru are absolutely unfair site. betsofa.com scammed me with 15000 euro, but casino guru closed complaint.
At this moment only vavada.com and bspin.io make withdraws without dirty unfair tricks. this is 2024 year reality.

You had issue with betsofa.com too
I could not find any Ann from them on the forum yet.

Can you update me the status of all four cases above that happened with you?

But then again, seeing that the OP has had several issues with different casinos does make me wonder what is really going on here. But don't get me wrong though, I'm not saying that having issues with multiple casinos automatically means that the players is wrong, because I believe that every case has its own problems.  So I'm not here to conclude whether the OP is right or wrong or even side anyone.

[keyscore44]

And it's actually a nice that you've taken the issue to the management's attention and that they are collaborating with Casino Guru on how to resolve the issue. I really hope that the outcome should be positive.

So, you haven’t looked into it at all, because the whole point of this situation is that Biggerz isn’t cooperating. When Casino Guru asked them for evidence they disappear.