I am not interested but curious why the address can’t accept Tron. Is the address frozen? Freezed addresses can’t receive Tron; they should freeze only for USDT. Am I wrong?
Maybe you are looking at the wrong tab?
Frozen or not, a tron address will still receive the funds. What is frozen is the ability to spend the received funds/funds in the address. However i think your case is that very old multi-sig scam on tron addresses. What they are waiting for is the small amounts people keep sending to cover transaction fees so they can try to move out the USDT which they won't be able to even move out.