The fact that we haven't published the company name here doesn't mean the company doesn't exist. Given the markets we've historically operated in and the old-school bookie/junket nature of the business, publicly exposing every operational detail was simply never how we operated.
That said, your point about whether we should now make more of that information public is fair, and it's something we'll discuss internally.
Also, I think there's still a misunderstanding about why we're here. We discovered this forum literally yesterday. We didn't even know casinos were actively promoting themselves and maintaining threads here. We came here to research, ask players questions and understand a part of the gambling market we haven't historically dealt with.
We're not here to turn this into an advertising thread, and this community still isn't our target market. So we're not asking anyone here to deposit based on our word.
Now let me ask you directly: do you consider an offshore licence, including a Curaçao licence, proof that an operator will always honor withdrawals?
Can we agree on one basic reality of offshore gambling? If an operator wants to give a player a hard time over a withdrawal, they can, through reviews, KYC, terms disputes, investigations and so on. And if an operator genuinely wants withdrawals to be smooth and straightforward, they can build their operation around doing exactly that.
I'm not saying licensing has no value. It does. I'm asking whether an offshore licence alone proves how a casino will behave when a player wins $50k, $100k or more and asks to be paid or it will force the operator to payout?
From our perspective, that has always been the real test: what happens when the player wins and wants his money?
And since we're talking about offshore gambling history: were you around during the old Costa Rica/Panama bookie boom? How many of those traditional offshore books actually held what you would consider a proper gambling licence? And weren't there also long running businesses among them that built their reputations precisely by honoring bets and paying their players?
That's much closer to the world our operation came from than the modern crypto casino model you're comparing us with.
So why haven't you posted it in the footer on your website? All I can see in the footer is this text: "Costa Rica Gaming Jurisdiction".
There is no such thing. Costa Rica has no gambling regulatory body, no licensing framework, and no gaming jurisdiction. Operators register there as data processing businesses and nothing more. "Costa Rica Gaming Jurisdiction" is not a legal term, not a regulatory reference, and not something any informed player or regulator would recognise. It is meaningless text in your footer.
You raised the point about whether a Curacao license guarantees withdrawals and you're right that it doesn't, no license does.. But that's not what a license is primarily for.
A license means the operator is running a legal business. It means AML compliance is in place. It means a regulatory body has vetted the operation and can revoke that license if the operator behaves badly. And critically it means the operator has put significant capital on the line to obtain it. Under Curacao's new licensing framework introduced in late 2024, obtaining a CGA license is a serious and costly undertaking. That financial commitment is itself a signal of intent. An operator who has invested that much in legitimacy has a strong incentive to protect it.
None of that guarantees a payout. But it creates a legal framework and financial incentive that simply does not exist without one.
WhoDaresWinz
Your point about the Gaming Curaçao badge was taken the first time. Removing an image from the footer takes seconds; the fact that it hasn't been removed within a few hours of your post doesn't mean we're ignoring it. It will be removed.
And ultimately, you're welcome to criticize the website, our transparency, our structure or anything else you find those are valid subjects and some of your criticism has already been useful to us. But calling us a “new scammy casino” is where I'll push back strongly. We're not new, we're not scammers, and we have always honored legitimate payouts. We have a real business and we take the integrity of that work seriously.
At the same time, I understand where your skepticism comes from if your experience is mainly with the newer crypto-casino world. There have been enough questionable operators in that space to make people suspicious. Just understand that this isn't the world iGambler came from.
You say you have a real business I'm willing to believe that. But across this entire thread you have provided no company name, no registration number, and no legal entity that anyone can independently verify after multiple direct requests.
What do you mean by newer crypto-casino world? It has excisted for over a decade.. And yes there has been a lot of questionable operators, including iGambler (you).
Also..
I'm not a newcomer to this space.
I have been a casino player for over a decade and been in the crypto space since around 2013 when Localbitcoins was quite popular to buy/sell Bitcoins.
And for the past several years I've worked as an iGaming affiliate running a crypto casino review site GottaGamble which has been nominated for two prestigious categories rising star of the year & crypto affiliate of the year at SBC. Ive also worked with BGaming hosting a Aviamasters challenge on Stake earlier this year back in February. So yeah im at least no newbie to this industry
Fair points.
On Costa Rica, the reality is that it works differently from Curacao. There is no equivalent gambling licence issued by a gaming regulator. The traditional offshore structure has been for a Costa Rican company to operate services for players outside Costa Rica, which is why Costa Rica became home to so many offshore sportsbooks and bookies way before curacao. It’s a corporate/offshore structure, not a Curacao style licensing regime. And until today a lot of those bookies still use Costa Rica.
Regarding the company name, at least for now we prefer not to publish it publicly because of the sensitivity of some of the markets we operate in. That may change if we expand into different markets.
On Curacao, I agree that the new framework is stricter and considerably more expensive than the old one. But I wouldn’t go as far as treating that as proof of legitimacy. Regulation and oversight exist, but shady operators, player disputes and questionable practices don’t magically disappear because a licence was issued.
And the licence certainly doesn’t make an operator legal in every country where it accepts players. Offshore licensing and local legality are still two very different things.
And when I said the “newer crypto casino world,” I meant the model, not its age. Traditional bookies, junkets and older online casinos were far more manual, phone calls, Whatsapp, manual gifts and bonuses, with agents, calls and direct contact with players. Modern crypto casinos are generally much more mass market and automated. That’s the difference I meant. I'm sure none of the crypto casinos do give credit or call leads after sign up..
Also, credit where it’s due, building GottaGamble to the point of receiving SBC nominations is an achievement.
Have you ever worked directly with GCC markets, junkets or the higher end of the player market? If yes, I’d genuinely be interested in comparing experiences.
One thing we genuinely didn’t realize was how important a strong online presence and public footprint are to this community.
Admitting your mistakes and shortcomings of your casino and acknowledging the power of the Bitcointalk community is a good start; you have been addressing concerns and questions by the community, which is good for correcting your casino's mistakes.
I think working alongside a good marketing manager here is a good start for you; he will tell you how and what works here, and you have very minimal online exposure based on my research online.
Take your time exploring the Bitcointalk community every day, and you will learn new things on how to market your casino that badly needs exposure.
Thank you, and I agree. The last few days here have already shown us things we genuinely overlooked.
For now, I think we’ll keep reading, asking questions and understanding the community before thinking about marketing here.
One thing we genuinely didn’t realize was how important a strong online presence and public footprint are to this community.
Admitting your mistakes and shortcomings of your casino and acknowledging the power of the Bitcointalk community is a good start; you have been addressing concerns and questions by the community, which is good for correcting your casino's mistakes.
I think working alongside a good marketing manager here is a good start for you; he will tell you how and what works here, and you have very minimal online exposure based on my research online.
Take your time exploring the Bitcointalk community every day, and you will learn new things on how to market your casino that badly needs exposure.
It is good to listen to community input because they are the one's using the platform in otherwords, the services is meant for them so whatever the community says is what they have seen which could be a challenge or obstacle to them playing with your platform so it is better you hid to their advice than ignoring them and losing them at the end. If you know the power of community, you would never joke with every input and observations from them.
I will commend OP for being that active here and that is a clear sign that the customer relations of the platform is very much active and easy to access at any point in time as he need arises. But OP, I will advise you quote reply rather than answering one for one when you can put all in one thread and reply at once.
Thank you, I appreciate the feedback.
For an established casino that is new to this community, what would make you personally give it a first try? to build reputation first or work on site itself, or just to lunch a promotion or a giveaway? maybe all 3 together
How established is that casino? If the casino has a good reputation in the gambling industry or has been in existence for many years without any serious complaints, then it's much easier to promote it here.
Just follow the right and exact formula that established casinos here have done and continue doing, hire or collaborate with managers, their job will be easier if your casino is already established with no bad reputation
I recommend
Hhampuz. Things will become easier if you have the right campaign manager to advise you on how to proceed here, from creating your announcement to communicating with the community.
We’ve been operating for around 4 years, although clearly with very little exposure to this community.
Thank you for the recommendation. For now, I think we’ll spend some more time understanding the forum and fixing the obvious gaps people here have pointed out before launching any promotion or campaign. and tbh we always look for players who come and stay with us.
Thanks man!
For some context, we’re a group from the old traditional junket world who moved into online gambling.
That’s why Bitcointalk is genuinely new territory for us.
For an established casino that is new to this community, what would make you personally give it a first try? to build reputation first or work on site itself, or just to lunch a promotion or a giveaway? maybe all 3 together
No worries fam! Wow Id say old and known gambling casino operator can be lot better than newly established but scammy type of operator.
Sincr you said your establish I bet theres a lot of users on your casini physically. Once you want to transition to an online gambling casino then theres a lot of changes and adjustments.
Actually with your questions. Most casino have do it all even slowly. They made an account here which you done, post an announcement thread and make users check it.
(Would be nice to buy Copper Membership for integrating images and photos for your post for more visualization)Promotions and giveaway are one way to attract users. It same way in traditional casino right. But the power of bitcoinralk forum is launching a prominent Signature campaign. Just talk to reputable managers that got services for this.
Hey there! Thank you for the reply;)
Just to clarify our background a little, we weren’t land based casino operators ourselves. We originally operated as a junket company, mainly serving Middle Eastern and GCC clients with casino trips to Egypt and Eastern Europe. Later we brought that relationship based model online.
And thanks again for the advice. ANN threads, signature campaigns and all of this are pretty new to us. We may actually try a small giveaway or promotion here first, just to interact with the community and understand how things work before doing anything bigger.
Thank you, we’re still learning the forum rules as we’ve already had a few comments deleted.
One thing we genuinely didn’t realize was how important a strong online presence and public footprint are to this community.
You have just made the right landing here in the forum as you get a lot of specific gamblers here who uses crypto. And as for the forum rules, please be guided:
Unofficial list of (official) Bitcointalk.org rules, guidelines, FAQRegarding KYC, it depends on the region. In most cases we do require it, while in some regions we don’t. But I understand your point about the tricky casinos who do KYC only after the deposit, and no we dont do that.
I hope that you will stand by that point that you're not like the others. But it's also understandable that some others do that because a user just casually deposits and wants to withdraw the whole thing and uses the casino as part of their launder scheme which is seen as wrong.
Thanks for the rules link, definitely useful for us right now.
And yes, I completely agree that there are legitimate situations where additional verification is necessary, especially where there are AML concerns or suspicious account activity.
My point was simply that KYC should never be used as a convenient obstacle when a legitimate player wins and asks to withdraw. That’s something we’ve always been very clear about.
How do you normally discover a new crypto casino?
What would actually make you try a casino you haven’t played at before instead of staying with the one you already use?
I only discover new crypto casinos via Bitcointalk and if they have a good announcement thread at Bitcointalk and they're running a signature campaign and have an active representative on the forum then such casinos are safe in my eyes and can be tried by new players without any issues.
I personally try to join the casinos that are marketed by the manager Icopress and to be honest I haven't never faced any issue by joining and using such casinos.
As far any casinos meets the above requirements I give that casino a try and if it works for me then I keep playing at that casino regularly. Right now I'm okay with the casinos where I play but still if a casinos meets those requirements then training it is fully okay for me.
Interesting, thanks for sharing this.
So basically you’re saying it’s better if we, the casino itself, are directly active here rather than just advertising and disappearing. I’m starting to understand that for some players, the Bitcointalk presence itself is part of the trust process.
When you try a new casino you discover here, do you normally start with a small deposit and build trust over time, or if everything looks legitimate are you comfortable starting with your normal amount?
