Should a Casino Be Judged More by How It Handles Losing Players Than Winners?

[promise444c5]

There’s nothing special about losing unless you wish to receive an award for losing so much money while playing at a Casino..lol!

When it comes to bonuses and likes.. they are open for every gamblers and  not some particular sets of gamblers because they are losing.  Some benefit may come with VIP though but it’s still subject to how much  you gamble, not how much you lose..

[New Judgement]

Casinos are in business I don’t see the possibility of a casino telling a gambler that has been losing heavily to slow down with their gambling habits, that they should slow down with their deposits. The casino believe they have given their advice that all gamblers, when they said all gamblers should gamble responsibly. Whatever you decide to do afterwards it’s entirely your business. Secondly gamblers will feel embarrassed if they are losing and they start getting random messages that they should cut down on their gambling or deposit. Any casino that tries that will be out of business within a shot while.

[DrBeer]

I would also classify this as a type of what is known as the "survivor bias" phenomenon
The crux of the problem lies in a type of selection bias where a researcher draws general conclusions based solely on successful examples ("survivors"), while completely ignoring data on failures ("the perished") because information about them is either unavailable or difficult to access. As a result, the picture of reality becomes distorted, and the conclusions drawn turn out to be fundamentally incorrect.

It seems to me that this is very similar to the situation you described.

[ejikeme24]

Casinos don't care about their customers well-being because they're strictly out for business. This is why you see that a casino don't care if you are losing huge amount of money consistently. They will only acknowledge your account as a good customer and give you several bonuses to entice you. This is why we are only concerned about casinos paying out huge wins because that's why we are gambling and they shouldn't deprive us from withdrawal because a lot of us have lost more than the profit we made.

I totally agree with you on that, for sure casinos don't care about their customers well-being because if they do definitely the rate of addicted gamblers would have reduced but nowadays it feels like the more days are going that's how more people are becoming addicted to gamble. Somehow I don't blame the casinos because the major reason why they have chosen to create those casinos is for them to make profit it's just like a business so their major focus should be on how their business will grow to higher level because they have already implement rules so it is assume that we are gambling according to instructions. Then whoever that fails to stick to this instructions or rules, then you're on your own.

[Alvin_talk]

So I would like to know how casinos treat them when they lose several deposits? Do they keep pushing bonuses and encourage them to deposit again or do they promote responsible gambling and give options to take a break?

Lol.

It is the duty of the bettor to gamble responsibly not the casinos duty. So long as you are 18+, casinos do not need to control the way you stake. It is just like going to a restaurant and ordering different set of dishes in the menu, the restaurant will never tell you to stop ordering so far as you foot the bills for each of your order. Every business wants to be as profitable as they can, all they owe you is to provide you with good relation, customer service and care and that's exactly what reputable casinos are doing; swift withdrawals, bonuses, etc.

[Itz-prisigold]

I totally agree with you on that, for sure casinos don't care about their customers well-being because if they do definitely the rate of addicted gamblers would have reduced but nowadays it feels like the more days are going that's how more people are becoming addicted to gamble. Somehow I don't blame the casinos because the major reason why they have chosen to create those casinos is for them to make profit it's just like a business so their major focus should be on how their business will grow to higher level because they have already implement rules so it is assume that we are gambling according to instructions. Then whoever that fails to stick to this instructions or rules, then you're on your own.

I believe that there is a valid argument in the point you made, it's true that casinos are only after making profit from there business, but I will not agree that a gambler is on their own just because a casino has already implemented some certain rules.  I personally believe that there's a difference between letting an adult make their own choice to gamble and actively allowing someone to keep depositing into your casino after so many losses.

A casino can maintain a profit, while introducing more responsible practice, such as having deposit limits, cooling off periods, or probably even a quick option for taking a break. Those steps are not meant to take away any responsibility,  but they could give somebody a chance to have a little rethink before couple of losses developing into a far bigger issue.

[Joy- maker]

I have been following the thread to see if I can find anyone who has experienced any special treatment from a casino after losing a huge amount of money at the casino.  Unfortunately, I haven't come across anyone who has shared such experience yet.  Although I saw comments from some users saying that certain casinos offer cashbacks and Rakeback, that is not what I want to ses. I wanted to hear users personal experience with the casinos they gamble at.

[gracreavix]

Casinos favourite customers are not the winners. If they were, how do you think casinos make their money. If you think it's through people's win, think again. So the losers are their favourite customers. If casinos don't like to give payout. Note: not referring to all. Do you really now think they like winners? When it comes to lossing customers, I haven't seen any customer that complains that he or she is not being treated well. seems casinos are doing their jobs well in treating all loosing players equally. We can shift focus a little bit to gamblers that don't know how to respect themselves. Some actions taken by casinos is as a result of the constant stain gamblers do on casinos.

[Powerjumboo]

I don't know how users here will see this thread, but I think it is something worth discussing so that l and others can know if there's anything like this, because I have been thinking about it.

It seems that most of us here judge a casino by how it treats winners, as in we are more focused on fast withdrawals, good support and wether large wins are paid without problems. But what about losing players? Note! I'm referring only to bettors who regularly gamble with heavy stakes.

So I would like to know how casinos treat them when they lose several deposits? Do they keep pushing bonuses and encourage them to deposit again or do they promote responsible gambling and give options to take a break?

Also, should this be considered when reviewing a casino or should we focus mainly on payouts and withdrawals? I would like to hear what others think about this and wether anyone has experience something like this.

Big bettors and small bettors, no matter what you say here, if they lose, the casino company may not be able to do anything for them, but there may be a bonus system for those who bet large amounts of money, and separately, I think that big bettors do not get any benefits or money back. Casino platforms always think more about themselves and less about customers, and customers also do not express any dissatisfaction when they lose bets because they know that they have nothing to do if they lose.

[ejikeme24]

~snip~

A casino can maintain a profit, while introducing more responsible practice, such as having deposit limits, cooling off periods, or probably even a quick option for taking a break. Those steps are not meant to take away any responsibility,  but they could give somebody a chance to have a little rethink before couple of losses developing into a far bigger issue.

About this aspect of taking a break, of course we have the self exclusion button maybe you haven't come across it in any of this casinos you have been using. In the Self exclusion feature you can set your time even if it is 3 days that you will like to stay without gambling or two weeks or more you can set it  however you like. So what else did you want from a casino? About setting limit for deposit I believe there are casinos that  has maximum deposit per day even though I don't have evidence about such casinos but I believe there are casinos like that maybe I will make out time any of this days to search if I could find any casinos with such feature.

[HelliumZ]

This is never possible because a casino will never care about losing users and if they do, they will never be able to establish themselves as a good casino site. They usually aim to increase the popularity of the casino, so the more positive things they can publish, the more users will be attracted. Now if a casino is caring about losing users, then later those who do not know how to use the casino will be turned away by the story of the gambler losing and will lose interest, resulting in the interest of new players in the casino decreasing. That is why no casino authority is interested in losing but rather focuses more on those who have won so that new users will be more interested.

[Ojima-ojo]

Gambler that is losing so much should make use of the self exclusion to avoid getting back to gambling on same casino again, although there are incident reported about players who apply for self exclusion on the casino but still get promotional contents and even bonuses to keep them coming back to the casino despite applying for self exclusion such a player can actually go legal with such casino if there are licensed.

[Joeboy]

....

Reputable casino or not, they all have one goal which is realization of profit... So they wouldn't stop offering bonuses and employing all sort of advertising techniques just to attract more users... And so losers shouldn't be expecting any kind of prefential treatment coz the casino are even benefiting from this losses...Moreso, they didn't force/or hold the hands of anyone to gamble...Some reputable casino has already made available responsible gambling tools so as to make it possible for gamblers to take a break if possible for as long as they want to...If the gambler refuses to make use of this tools and continue gambling regardless and then begin losing in the process, it would be so ridiculous for anyone to then want to judge the casino in whatsoever way...
When casino's keep pushing for more bettors to place heavy stakes even when they are losing, that is totally normal for me, since I know for sure that everyone has the freewill to either take the casino offer and gamble or take a break entirely...

[Alphakilo]

This is never possible because a casino will never care about losing users and if they do, they will never be able to establish themselves as a good casino site. They usually aim to increase the popularity of the casino, so the more positive things they can publish, the more users will be attracted. Now if a casino is caring about losing users, then later those who do not know how to use the casino will be turned away by the story of the gambler losing and will lose interest, resulting in the interest of new players in the casino decreasing. That is why no casino authority is interested in losing but rather focuses more on those who have won so that new users will be more interested.

From my perspective,I think losing bettors who still make the effort to fund their account and bet are given a consideration in terms of bonuses or rewards for their efforts, even if it's not much, every user can't win all the time and that's why what matters most is that users or gamblers keep funding their accounts and keep betting whether they win or lose. Infact I think casino platform makes more money from losers who are consistent than from winners who they are obligated to pay off without any hassle of withdrawal issues.

So if a casino business treats losing players well by giving them bonuses and rewards to encourage them and new users see this, they can get encouraged to come onboard and bet too, because the hope of all gamblers is the big win and a loser today might become a jackpot winner tomorrow.

[Nwada001]

I believe that’s the reason we have the self exclusion options and some other options available for gamblers to utilize in situations whereby they believe that they are recently gambling irresponsibly. Because if you’re expecting a casino to chase you away or stop accepting bets from you because you’re losing too much, then you gon wait for a pretty long time. The casino cannot be responsible for everything a player does, they only present you with the options and then let you choose whenever you want to.

Saying they will wait for a pretty long time is as if something like that is going to happen, but you and I know that such time is never going to come, but what I think the op might be suggesting is the same way the casino can detect someone winning big and launch an investigation. That same system can detect when someone is depositing too constantly and losing it all. They can ask the person if they are really on their right mind, but I doubt they will ask that unless there is a regulation set that demands such action from them.

[Y3shot]

Casinos are in business I don’t see the possibility of a casino telling a gambler that has been losing heavily to slow down with their gambling habits, that they should slow down with their deposits. The casino believe they have given their advice that all gamblers, when they said all gamblers should gamble responsibly. Whatever you decide to do afterwards it’s entirely your business. Secondly gamblers will feel embarrassed if they are losing and they start getting random messages that they should cut down on their gambling or deposit. Any casino that tries that will be out of business within a shot while.

There is nothing a casino can do when gamblers are losing because they don't know the financial strength of gamblers. The casino doesn't know when gamblers are going bankrupt, and this is not even their business; their business is just to make money.

They normally remind gamblers to gamble with the amount they can afford, and whatever amount one gambles with, they might just assume that is the amount that one can afford to lose. It is the responsibility of gamblers to know their limit and to consider their loss.

[Btcdeybodi]

Casinos don't care about their customers well-being because they're strictly out for business. This is why you see that a casino don't care if you are losing huge amount of money consistently. They will only acknowledge your account as a good customer and give you several bonuses to entice you. This is why we are only concerned about casinos paying out huge wins because that's why we are gambling and they shouldn't deprive us from withdrawal because a lot of us have lost more than the profit we made.

This is just so true because if you're a heavy STAKER, casinos will make you their VIP customer where you will enjoy some benefits and they deliberately do this so that it will keep you coming.

Casinos are happier when many losses are experienced by gamblers but sometimes they can act as if they are not happy that you are losing but deep down they are rejoicing. When a lot of winning are recorded, casino owners become so unhappy and in most cases they will be slow in handling payouts.

[Miles2006]

The casino is not incharge of regulating losses or responsible gambling reason why self exclusion is optional, I have not seen a casino advising gamblers with losing streak to take a break, I might be mistaking though.
Giving out more bonus is generally, both gamblers experiencing winning or losing streak are privileged to equal benefit, not so sure if any of the expected benefits is necessary. Honestly, the important thing we should look out for when reviewing a casino is withdrawal access while paying attention to other features is important, I doubt if losing benefit is really that important although this idea sounds quite encouraging but, there are still many people who will view a higher bonus as negative, seeing it as a way to keep gamblers glued to betting even when they are losing.

[lombok]

The casino is not incharge of regulating losses or responsible gambling reason why self exclusion is optional, I have not seen a casino advising gamblers with losing streak to take a break, I might be mistaking though.
Giving out more bonus is generally, both gamblers experiencing winning or losing streak are privileged to equal benefit, not so sure if any of the expected benefits is necessary. Honestly, the important thing we should look out for when reviewing a casino is withdrawal access while paying attention to other features is important, I doubt if losing benefit is really that important although this idea sounds quite encouraging but, there are still many people who will view a higher bonus as negative, seeing it as a way to keep gamblers glued to betting even when they are losing.

It is obvious that the online gambling houses do not worry about how much money is lost by their regular customers. The voluntary limit option is just a formality, not the real concern for the financial health of the gamblers.

The speed of winnings withdrawal is the key factor when evaluating the reliability of a certain casino. The compensation funds in case of losing make the gamblers addicted to playing in hope to compensate everything.

[Tungbulu]

Saying they will wait for a pretty long time is as if something like that is going to happen, but you and I know that such time is never going to come, but what I think the op might be suggesting is the same way the casino can detect someone winning big and launch an investigation. That same system can detect when someone is depositing too constantly and losing it all. They can ask the person if they are really on their right mind, but I doubt they will ask that unless there is a regulation set that demands such action from them.

If you run a casino and you see a customer who constantly visits your casino, makes a huge deposit and leaves with little or no winnings, but still comes by every night, or every weekend and repeats the same routine, would you stop them from doing that when you know you are actually making some hell of a revenue from that particular customer??

The highest and best thing a casino can do for such a player would be to give them some good rackback to compensate him for all the losses and technically to encourage the dude to keep playing. But if you’re expecting the casino to call or mail the dude to ask him why he keeps on depositing and not winning, nope, that’s never happening