Justice Fund?

[BALIK]

While this is good for those who are seeking compensation for their losses, it makes me wonder why Cashy is doing this. I mean, it wouldn't be a surprise if they were compensating their own users, but users from other casinos? Why? What's in it for them? Good PR? Building their reputation? That certainly might happen if they continue on helping various users.

Your suspicion is not unreasonable.
It is no secret that Cashy is gaining publicity and brand recognition in return.

But, what I'm wondering is, what kind of information exactly are they collecting from players they are compensating? And for what purpose will that data be used in future?

You know, information regarding our account history, gambling behaviour and personal complaint are highly sensitive. Also the condition for releasing recorded video are important here. This is because an affected player is compelled to make their identity and details of dispute public.

[Africolo]

I've recently stumbled upon this casino (Cashy.com) that supposedly offers help to users who have been wronged by other online casinos. They are calling it the Cashy Justice Fund.

Code:

https://cashy.com/justice-fund

Examples:

Catalina won at JugaBet and asked to withdraw. She sent every document they asked for. Then JugaBet wrote off 814,000 CLP from her balance "according to the rule 61.5".
There is no rule 61.5 in JugaBet's published terms. She asked support what it meant and got no answer. JugaBet never responded to her CasinoGuru complaint either, and it was closed unresolved.
She applied to the Cashy Justice Fund. We reviewed the case. We paid her 878 USDC live on the call.
Verified on-chain: http://etherscan.io/tx/0x6b090458570d024f7d2f4c2d2c462c52829f3f7de7a19aab34331badb89c115e

GoldBet owed Miroslav 3,371.70 USDC in winnings. They accused him of breaking their rules and kept the money.
They never showed any proof. They never even said which rule he was supposed to have broken.
His Casino Guru complaint went nowhere, with GoldBet offering no real response to any of it.
He applied to the Cashy Justice Fund. We reviewed the case. We paid him 3,371.70 USDC in full, live on the call.
Verified on-chain: http://etherscan.io/tx/0x42aa30c646d8d18907d81764ea667dec01a54fb028a3f7db46b3e830725023a1

Rollify paid Marcelo nine withdrawals without a problem. On the tenth, worth 7,100 USDC, they invoked a Swiss residency rule for the first time and confiscated the money.
He took it to Casino Guru, whose resolver found the confiscation unfair. Rollify ignored the decision and closed his account. Their own emails confirmed what they had done.
He applied to the Cashy Justice Fund. We reviewed the case. We paid him 7,100 USDC in full, live on the call.
Verified on-chain: http://etherscan.io/tx/0x0de1b1b8b3dcac1a5e0cf833952f3e5500b9668ff9cce25a1523db128ecf6e85

More can be found here: https://t.me/playcashy

Then, apparently, a few months ago, they partnered with AskGambler and set aside $1 million to pay back players other casinos have wronged (that's their exact words).
Source: https://x.com/PlayCashy/status/2084622994249228372
AskGamblers posted about it, too: https://x.com/AskGamblers/status/2084634393012830454

While this is good for those who are seeking compensation for their losses, it makes me wonder why Cashy is doing this. I mean, it wouldn't be a surprise if they were compensating their own users, but users from other casinos? Why? What's in it for them? Good PR? Building their reputation? That certainly might happen if they continue on helping various users.

Per their own data, they've paid around $84k already.

[ EDIT ] I think this info is somewhat important.  

Fun Fact: This casino was operated by Gareton B.V. which is same company of BitStarz casino that has negative trust rating on the forum.
https://bitcointalk.org/index.php?action=profile;u=307265

https://www.askgamblers.com/online-casinos/companies/gareton-b-v

^{P.S. I don't know if this belongs here (cause it's a service, right?) or in the gambling boards. I didn't find any official thread about this casino. Also, I'm not affiliated with them, and this isn't a sponsored post.}

If this is actually true then I think they are just giving out the justice fund just to buy the minds of players to start using their casinos and they must be very rich to offer such and to show some levels of reputation. The gamblers will always look for means to recover their money and this is just a good opportunity that has been given in their favour because many players wants compensation arising from too many looses that they have encountered.

If you take a good observation at this very casino you might notice that that this offer is only given to their users and not randomly to none users. I usually tell my gambler friends never to believe everything they see on a casino board because some are scammers and they might get scammed if not careful.

[CucakRowo]

-snip-
While this is good for those who are seeking compensation for their losses, it makes me wonder why Cashy is doing this. I mean, it wouldn't be a surprise if they were compensating their own users, but users from other casinos? Why? What's in it for them? Good PR? Building their reputation? That certainly might happen if they continue on helping various users.

If there’s such a thing as "selective fraud," then there’s now also "selective assistance." What I mean is, they might have internal criteria and considerations that they won’t disclose. It’s not just about whether a loss warrants compensation, but also whether helping you could potentially be profitable for them. I suspect they’ll also ask for other data, such as your history of gambling activity.

Actual concern in here is personal data. Cashy isn't just asking for complaint link.
From what I've seen, they are also asking for a lot of sensitive information. Once your claim is approved, a recorded video call must take place, and that recording will be made public.

Through this, they are actually targeting VIP players, imo.

Through the story of frustrated player, they are simultaneously generating publicity against another casino and building awareness for their own brand. I am 100% sure that they will take advantage of this by using those documents submitted by rejected applicant.

And they haven’t disclosed any terms regarding how they will protect this personal information. It makes no sense to compromise your privacy so severely just for sake of financial compensation.

[Hispo]

While this is good for those who are seeking compensation for their losses, it makes me wonder why Cashy is doing this. I mean, it wouldn't be a surprise if they were compensating their own users, but users from other casinos? Why? What's in it for them? Good PR? Building their reputation? That certainly might happen if they continue on helping various users.

Your suspicion is not unreasonable.
It is no secret that Cashy is gaining publicity and brand recognition in return.

But, what I'm wondering is, what kind of information exactly are they collecting from players they are compensating? And for what purpose will that data be used in future?

You know, information regarding our account history, gambling behaviour and personal complaint are highly sensitive. Also the condition for releasing recorded video are important here. This is because an affected player is compelled to make their identity and details of dispute public.

At a first glance, it does not sound unreasonable for Cashy to ask for personal information and gambling registry in order for them to validate whether a gamblers as wronged or not. They may simply trying to actually compensate gamblers who were not actually paid by other services, and not people who just may want to take advantage of Cashy and their justice fund program.

Anyways, most gamblers who actually get wronged by casinos do not actually care to share some personal details and information, if it is for the sake of getting money. In the end, many of them have already submitted their KYC information several times to several casinos anyways.

[SuperBitMan]

You should never actually trust any platform that offers no-KYC deposits. Deposits are not a problem on these platforms and you can even deposit in millions but it is when you start withdrawing. These casinos do not operate straight and they have a number of hidden clause in their terms of services so they can always prove you wrong. Also, withdrawing a big sum from that casino will always get some attention and they won't simply allow you to withdraw if there's even a slight chance of them being able to keep the funds.

Whether a casino is good or bad does not depend only on the KYC of the casino, I think it is right to trust a casino only when the casino has a valid license, is transparent in terms of rules and regulations, has a good reputation and has been operating for a long time and if a customer faces any problem, it can be resolved quickly and the gambler does not have to face additional problems while withdrawing money and there should be transparency in this regard that personal information is absolutely safe by completing KYC. When the casino is transparent about these things then I can trust the casino. It is not that you are safe just by completing KYC, you have to consider the overall aspect of the casino.

Most of the casino this days has fake license and it’s not that easy to find out that the casino is using a fake license, I think the only way to know is a casino is trustworthy is time, with time you will find out the true intentions of a casino, some casino may even have a valid and confirmed license but they are still scamming their customers and blaming them of cheating, some casinos refuse to pay their customers the huge amount they win on grounds that the customer cheated, what I always ask is, why it always happen when someone wins huge amount of money.
You can get scammed by any casino just pray you don’t fall victim.

But if you look at it very well all casino ask for KYC this days and any casino telling you they don’t is lying to you and you will find out the truth when you win huge amount of money and wants to withdraw.

[tread93]

You should never actually trust any platform that offers no-KYC deposits. Deposits are not a problem on these platforms and you can even deposit in millions but it is when you start withdrawing. These casinos do not operate straight and they have a number of hidden clause in their terms of services so they can always prove you wrong. Also, withdrawing a big sum from that casino will always get some attention and they won't simply allow you to withdraw if there's even a slight chance of them being able to keep the funds.

Whether a casino is good or bad does not depend only on the KYC of the casino, I think it is right to trust a casino only when the casino has a valid license, is transparent in terms of rules and regulations, has a good reputation and has been operating for a long time and if a customer faces any problem, it can be resolved quickly and the gambler does not have to face additional problems while withdrawing money and there should be transparency in this regard that personal information is absolutely safe by completing KYC. When the casino is transparent about these things then I can trust the casino. It is not that you are safe just by completing KYC, you have to consider the overall aspect of the casino.

Most of the casino this days has fake license and it’s not that easy to find out that the casino is using a fake license, I think the only way to know is a casino is trustworthy is time, with time you will find out the true intentions of a casino, some casino may even have a valid and confirmed license but they are still scamming their customers and blaming them of cheating, some casinos refuse to pay their customers the huge amount they win on grounds that the customer cheated, what I always ask is, why it always happen when someone wins huge amount of money.
You can get scammed by any casino just pray you don’t fall victim.

But if you look at it very well all casino ask for KYC this days and any casino telling you they don’t is lying to you and you will find out the truth when you win huge amount of money and wants to withdraw
.

I’m sure there are many operators who operate with a fake license. This probably helps them so much just go, and it’s a tell tale I feel like especially if they don’t have KYC already in. I hope that you all are remaining vigilant and strong because it is a shame when the scammers are everywhere.

[avp2306]

You should never actually trust any platform that offers no-KYC deposits. Deposits are not a problem on these platforms and you can even deposit in millions but it is when you start withdrawing. These casinos do not operate straight and they have a number of hidden clause in their terms of services so they can always prove you wrong. Also, withdrawing a big sum from that casino will always get some attention and they won't simply allow you to withdraw if there's even a slight chance of them being able to keep the funds.

Whether a casino is good or bad does not depend only on the KYC of the casino, I think it is right to trust a casino only when the casino has a valid license, is transparent in terms of rules and regulations, has a good reputation and has been operating for a long time and if a customer faces any problem, it can be resolved quickly and the gambler does not have to face additional problems while withdrawing money and there should be transparency in this regard that personal information is absolutely safe by completing KYC. When the casino is transparent about these things then I can trust the casino. It is not that you are safe just by completing KYC, you have to consider the overall aspect of the casino.

Most of the casino this days has fake license and it’s not that easy to find out that the casino is using a fake license, I think the only way to know is a casino is trustworthy is time, with time you will find out the true intentions of a casino, some casino may even have a valid and confirmed license but they are still scamming their customers and blaming them of cheating, some casinos refuse to pay their customers the huge amount they win on grounds that the customer cheated, what I always ask is, why it always happen when someone wins huge amount of money.
You can get scammed by any casino just pray you don’t fall victim.

But if you look at it very well all casino ask for KYC this days and any casino telling you they don’t is lying to you and you will find out the truth when you win huge amount of money and wants to withdraw.

Much better not to look at the license as proof of legitimacy of the casino.

Because even those license platform can pull a massive scams. I agree that time or their long years of existence will tell everything, since the casino won't probably waste their long time effort to built their reputation for a quick profit.

Majority of the casinos asked KYC now, then I think we can't avoid it. Because regulation hits so hard and users needs to deal with it. That's the reason we should pick the best platform, so we can avoid became a victim and since its hassle to seek help for a third party platform to settle up our case.

[BitBakerr1]

The only term I know that users experiences the locked out from withdrawing their funds is when the user has not completed their KYC or they have a record of illegal transactions with their gambling account.

Haven’t you heard of cases where a casino will advertise that they are no kyc platforms, but upon winning a big amount of money they start requesting for kyc from the user? If the user refuses to do the kyc or don’t have the documents for the kyc they end up losing their funds. When it comes to these casinos anything is possible, just pray that when it gets to you that things don’t turn bad. A casino can accuse you of anything just to make sure they frustrate your efforts of withdrawing your funds, especially when the money is too bi for them to pay.

You are actually correct, I have been a victim of a casino who said they are no KYC casino, after I registered and deposited and then start using the casino I won huge amount of money and when I wanted to withdraw, they refused me from withdrawing and ask for KYC which I did and they sent me the money I won.
I know that the same thing has happened to a lot of people that are gamblers and some of them lose their money because even after the KYC the casino refuse to send them their money and this kind of casino are just scam casinos, let’s be careful of new casinos.
As a gambler don’t deposit money you can’t afford to lose, do this especially on new casinos without reputation.

You should never actually trust any platform that offers no-KYC deposits. Deposits are not a problem on these platforms and you can even deposit in millions but it is when you start withdrawing. These casinos do not operate straight and they have a number of hidden clause in their terms of services so they can always prove you wrong. Also, withdrawing a big sum from that casino will always get some attention and they won't simply allow you to withdraw if there's even a slight chance of them being able to keep the funds.

I would never risk more than $100 on these no KYC casinos. Almost every casino is now forced to verify KYC documents to comply with the AML policies. Any casino operating without KYC verification will simply be shut down by the authorities.

These days I usually avoid new casinos that say they are NO KYC casino because this casinos are not actually a NO KYC casino they are just trying to have or to bring more players to there casino and it is very bad to lie, just because you want to bring more players to your casino. This kind of casino that lie in matters like this should actually be avoided just like you said.

Yes, they wouldn’t have issue with you when you are depositing, they will only start having issues with you when you want to withdraw, some people get frustrated to the point that they abandoned the money for them.

[VictorWinston]

-snip-
While this is good for those who are seeking compensation for their losses, it makes me wonder why Cashy is doing this. I mean, it wouldn't be a surprise if they were compensating their own users, but users from other casinos? Why? What's in it for them? Good PR? Building their reputation? That certainly might happen if they continue on helping various users.

If there’s such a thing as "selective fraud," then there’s now also "selective assistance." What I mean is, they might have internal criteria and considerations that they won’t disclose. It’s not just about whether a loss warrants compensation, but also whether helping you could potentially be profitable for them. I suspect they’ll also ask for other data, such as your history of gambling activity.

Actual concern in here is personal data. Cashy isn't just asking for complaint link.
From what I've seen, they are also asking for a lot of sensitive information. Once your claim is approved, a recorded video call must take place, and that recording will be made public.

Through this, they are actually targeting VIP players, imo.

Through the story of frustrated player, they are simultaneously generating publicity against another casino and building awareness for their own brand. I am 100% sure that they will take advantage of this by using those documents submitted by rejected applicant.

And they haven’t disclosed any terms regarding how they will protect this personal information. It makes no sense to compromise your privacy so severely just for sake of financial compensation.

If someone decides to go public to get a win compensated then I think they should accept any checks as part of it. Privacy isn't really on the table at that point. and if KYC wasn't done at the casino how else can they confirm anything without taking people at their word? that would empty the fund in a couple of days.

[qurbanshah02]

These days I usually avoid new casinos that say they are NO KYC casino because this casinos are not actually a NO KYC casino they are just trying to have or to bring more players to there casino and it is very bad to lie, just because you want to bring more players to your casino. This kind of casino that lie in matters like this should actually be avoided just like you said.

Wanting to run your business based on lies is harmful or profitable, it is a very bad thing because a person can go from one place to another with lies, as happened to you. There are many such bases that say a lot, but after entering them, their reality is something else. Now if you see that a casino has announced a bonus, but when you go to this place to get it, they put their requirements in front. Casinos try to bring as many people as possible so that it is more beneficial for them because they know that by lying they will influence people and this will make them earn good money. This will affect their reputation, so they should act honestly so that whoever comes, they agree with them not feel bad.

[Somegory]

While this is good for those who are seeking compensation for their losses, it makes me wonder why Cashy is doing this. I mean, it wouldn't be a surprise if they were compensating their own users, but users from other casinos? Why? What's in it for them? Good PR? Building their reputation? That certainly might happen if they continue on helping various users.

Your suspicion is not unreasonable.
It is no secret that Cashy is gaining publicity and brand recognition in return.

But, what I'm wondering is, what kind of information exactly are they collecting from players they are compensating? And for what purpose will that data be used in future?

You know, information regarding our account history, gambling behaviour and personal complaint are highly sensitive. Also the condition for releasing recorded video are important here. This is because an affected player is compelled to make their identity and details of dispute public.

If they are truly collecting and storing those data base it's a useless move because I can't think of any useful for those information, there is none let's stop deceiving ourselves.

They understand perfectly well how this gambling space have become so competitive and they came up with this method to bring gamblers closer to them, it's a method that is not rare and very effective.

They are already making the names for themselves, even if it's not going to end well they will make their money back, trust me there is a big plan in place on this one, there is no business on this earth that can give money away completely without taking something back.

[Ashawowo(OS)]

Yeah I do hope that it does last long though, it’s rare to find something like this nowadays.

As stated in the OP that they've designated $1m for this quest, and so far they've not exhausted up to 10% of it giving gamblers justice as seen in the screenshot from their site below

https://cashy.com/justice-fund
We can only hope they don't stop half way, but use all reserved funds for the charitable course. Of course the reputation they're now trying to build is at stake if they quit halfway.

[letteredhub]

Snip

If this is actually true then I think they are just giving out the justice fund just to buy the minds of players to start using their casinos and they must be very rich to offer such and to show some levels of reputation. The gamblers will always look for means to recover their money and this is just a good opportunity that has been given in their favour because many players wants compensation arising from too many looses that they have encountered.

If you take a good observation at this very casino you might notice that that this offer is only given to their users and not randomly to none users. I usually tell my gambler friends never to believe everything they see on a casino board because some are scammers and they might get scammed if not careful.

Perhaps they could be aiming for something far richer than just luring and attracting gamblers to their platforms, there are many best advertising strategies that wouldn't cost them what they may be expending in paying for gamblers lost funds that weren't lost in their platform, but they choose this, and that's why I feel it's deeper than what we're reading here. 

Gamblers can't stop falling for scam casinos as long as we still have those who have taken it on themselves to be bonus offers hunters and you'll keep finding these enticing bonuses from unpopular and none reputable casinos.

[TierPassport]

Yeah I do hope that it does last long though, it’s rare to find something like this nowadays.

As stated in the OP that they've designated $1m for this quest, and so far they've not exhausted up to 10% of it giving gamblers justice as seen in the screenshot from their site below
https://talkimg.com/images/2026/11/10/aaw4zc.png
https://cashy.com/justice-fund
We can only hope they don't stop half way, but use all reserved funds for the charitable course. Of course the reputation they're now trying to build is at stake if they quit halfway.

Despite working in the industry for almost 10 years and reading a lot of stuff on all brands this is the first time Im hearing about this. Absolutely amazing project, and very much needed.

We have about 110-120 partners across our sites and every year 10-15 go bankrupt. In many cases the players are left holding the bag.

Also, the horror stories you read on Trustpilot are countless and while I know there is loads of BS there and I know gamblers are only posting reviews about casinos when they lose big (=the casino is rigged) or when they get paid for it, but even if SOME of those claims are legit Cashy will have no issues spending this fund the right way.

[Bitcoin Maxi]

If this is actually true then I think they are just giving out the justice fund just to buy the minds of players to start using their casinos and they must be very rich to offer such and to show some levels of reputation. The gamblers will always look for means to recover their money and this is just a good opportunity that has been given in their favour because many players wants compensation arising from too many looses that they have encountered.

If you take a good observation at this very casino you might notice that that this offer is only given to their users and not randomly to none users. I usually tell my gambler friends never to believe everything they see on a casino board because some are scammers and they might get scammed if not careful.

Perhaps they could be aiming for something far richer than just luring and attracting gamblers to their platforms, there are many best advertising strategies that wouldn't cost them what they may be expending in paying for gamblers lost funds that weren't lost in their platform, but they choose this, and that's why I feel it's deeper than what we're reading here. 

Gamblers can't stop falling for scam casinos as long as we still have those who have taken it on themselves to be bonus offers hunters and you'll keep finding these enticing bonuses from unpopular and none reputable casinos. If it is easy to pay for what you don't know, so many casinos may have chosen this pattern to get reputation from the public.

It iis wrong think that a casino that choose to compensate gamblers that have been wronged by different casinos they have used in the past is up to something and trying to win the mind of gamblers to use their casino.
This must not always be the case because I have seen several cases of gamblers lamenting of not getting paid by the casino they have been using and it can be really painful to imagine being in that condition. To be honest, it's not really easy to recover your fund that have be frozen by a casino.

[famososMuertos]

In reality, they are just looking for a highly viral marketing approach; at a time when giving things away seems to be an effective way to gain exposure. It’s not philanthropy or charity; it’s simply a means to attract players. Their strategy reminds me of an idea that BTCGOSu once had (I’m not sure if it’s still in place) where they would assist their affiliates with issues like withdrawal problems, up to a certain limit.