8 Bettors file complaints over nearly $46.8M in unpaid winnings

[Ishicryptic]

Well, for them, it's cheaper to pay someone and do an inside job than to pay back all the bettors.

It makes sense if you look at the natural tendencies of most corrupt PH officials.. it's more reasonable for the casino to bribe them than to pay out the winnings.. If the casino bribes the officials and makes it seem like the win was just a glitch, most likely they won't have to pay out nearly that much money. But, even so, they can't avoid public scrutiny, as people will probably notice the scam they pulled and there might be more people who would avoid playing at that casino and choose to play at offshore casinos they believe are more reliable.. In the end it will only harm their image in front of the public.

Some of these scam casinos don't consider their reputation for the sake of the near future, when they scam gamblers and bribe government officials to lie during investigation that the wins were due to glitches they forget that they cannot bribe everybody on the street. If gamblers no longer trusts a casino gradually the casino will start to lose patronage and with time they will go out of business so is it not better for them to be trustworthy and pay winners what is due to them so that they will last in business. There are hardly any top reputable casinos that are caught in this kinds of mess where gamblers are suing them for none payments of their wins and that is why their reputations will keep increasing. If a casino lacks trust from gamblers it means that they are digging their own graves because words will go round and they will eventually fold up.

[Queentoshi]

Well, for them, it's cheaper to pay someone and do an inside job than to pay back all the bettors.

It makes sense if you look at the natural tendencies of most corrupt PH officials.. it's more reasonable for the casino to bribe them than to pay out the winnings.. If the casino bribes the officials and makes it seem like the win was just a glitch, most likely they won't have to pay out nearly that much money. But, even so, they can't avoid public scrutiny, as people will probably notice the scam they pulled and there might be more people who would avoid playing at that casino and choose to play at offshore casinos they believe are more reliable.. In the end it will only harm their image in front of the public.

Some of these scam casinos don't consider their reputation for the sake of the near future, when they scam gamblers and bribe government officials to lie during investigation that the wins were due to glitches they forget that they cannot bribe everybody on the street. If gamblers no longer trusts a casino gradually the casino will start to lose patronage and with time they will go out of business so is it not better for them to be trustworthy and pay winners what is due to them so that they will last in business.

Sometimes it is easier for them to start a new casino under a new name, than for them to pay out winnings to the gamblers they owe. They do not care about reputation because of the ease of starting a new casino and attracting gamblers to their platform again for the cycle to continue.

As long as casinos like this can keep getting away with defrauding gamblers because of the weak laws that can easily be manipulated by the rich, they will never stop the cycle of stealing from gamblers who win.

[ArabBTC]

Some of these scam casinos don't consider their reputation for the sake of the near future, when they scam gamblers and bribe government officials to lie during investigation that the wins were due to glitches they forget that they cannot bribe everybody on the street. If gamblers no longer trusts a casino gradually the casino will start to lose patronage and with time they will go out of business so is it not better for them to be trustworthy and pay winners what is due to them so that they will last in business. There are hardly any top reputable casinos that are caught in this kinds of mess where gamblers are suing them for none payments of their wins and that is why their reputations will keep increasing. If a casino lacks trust from gamblers it means that they are digging their own graves because words will go round and they will eventually fold up.

Some of this new casinos that engage in the act of duping their customers, especially stopping them from making withdrawals after a huge win doesn’t really care about their reputation, they don’t even have a reputation to protect so what are they afraid of, even if lots of bettors get aware of their pattern of holding withdrawals, they will just simply close the casino on worse scenarios and open a new one with a different name, that is why i hardly use any casino that is not on this platform or that a friend haven’t given a positive feedback about, winning gambling is often hard, it will be really sad that after winning the casino now holds your withdrawal.

[Sobz]

An online betting company here in PH refuses to pay their winnings. The audacity of these local companies. They only want to take profit. They will use system glitch as an excuse so they will avoid paying. You can lose a lot, but you will have a hard time getting your winnings, most especially if it's already big. As a person who lives here and knows their practices, this is the reason why I don't trust them and prefer playing in casinos advertised here in the forum.

Even if the trial hasn't started, I already know the outcome. Even if they manage to win the case, they will probably get less, or worse, they will lose, which is not impossible considering how they do things here. They will get nothing at all, and they just put their lives at risk.

Well, for them, it's cheaper to pay someone and do an inside job than to pay back all the bettors.

This a reason why people really needs to consider the kind of gambling site they deal with.  It is is better to ho for reliable gambling sites that already have a good reputation and a gambling site that  is interested in building their brand and not the one that wants to cheat and to avoid paying gamblers. Casino like this are not ready to build a brand and they are not ready yo lose but to make only profit.  Gambling business is a business of lose and profit and same thing for a gambler.

[Dreadboost]

Some of these scam casinos don't consider their reputation for the sake of the near future, when they scam gamblers and bribe government officials to lie during investigation that the wins were due to glitches they forget that they cannot bribe everybody on the street. If gamblers no longer trusts a casino gradually the casino will start to lose patronage and with time they will go out of business so is it not better for them to be trustworthy and pay winners what is due to them so that they will last in business. There are hardly any top reputable casinos that are caught in this kinds of mess where gamblers are suing them for none payments of their wins and that is why their reputations will keep increasing. If a casino lacks trust from gamblers it means that they are digging their own graves because words will go round and they will eventually fold up.

Some of this new casinos that engage in the act of duping their customers, especially stopping them from making withdrawals after a huge win doesn’t really care about their reputation, they don’t even have a reputation to protect so what are they afraid of, even if lots of bettors get aware of their pattern of holding withdrawals, they will just simply close the casino on worse scenarios and open a new one with a different name, that is why i hardly use any casino that is not on this platform or that a friend haven’t given a positive feedback about, winning gambling is often hard, it will be really sad that after winning the casino now holds your withdrawal.

The sign that a casino doesn't have a good reputation is always there at the beginning. Casinos that come promising instant bonus, have difficult wagering requirement when someone win their bonuses are to be investigated. Some of these casinos are not licensed, along with unclear terms and conditions. Casino user fall intentional because they ignore the signs. The luck they had is that the casino did not restrict the bankroll in their wallet. I will go far to get my money back if  any casino decides not to allow me to withdraw the money I deposited. I don't care if they refuse to grant my request for the money I won.

[moneystery]

They will use system glitch as an excuse so they will avoid paying. You can lose a lot, but you will have a hard time getting your winnings, most especially if it's already big. As a person who lives here and knows their practices, this is the reason why I don't trust them and prefer playing in casinos advertised here in the forum.

Seeing how that local casino was so bold in putting a hold on the winnings by playing on the excuse of a system glitch, it means they're pretty confident that the regulator will back them up.
Don't want to accuse anyone, but looking at it this way, PAGCOR as a regulator seems more like a decoration. They've probably already received funding from those casinos because, as a regulator, they should be making sure the casino isn't just messing with its players. But instead of backing the players, they seem to just let all this happen and stay silent.
That's not how a regulator should work, because players pay taxes on every win, and when they don't get the protection they expect, then what's the point of playing at a legal casino.

[Exitoral]

The only thing I think that is very important to mostly gamblers is trust. Once you break they trust, you will see gamblers withdrawing from your casino platform. 1 is already making people doubt you. Now 8 unpaid gamblers, that's scary. Could it be they have been doing this for a long time; denying people's payment and this just happens to blow up. It's very important to check the history of any casino or platform that offers bet services. You don't want to get cut up in this type of message. I won't even like it for my enemy.

[GxSTxV]

Even if the trial hasn't started, I already know the outcome. Even if they manage to win the case, they will probably get less, or worse, they will lose, which is not impossible considering how they do things here. They will get nothing at all, and they just put their lives at risk.

Well, for them, it's cheaper to pay someone and do an inside job than to pay back all the bettors.

I am not familiar with how rules and regulations in your country which seems to look bad and unfair to any gambler. I hate when a casino is making good money but refuses to pay a very tiny amount to winners. For some other reasons, we keep hearing the same news about refusing to pay legitimate money, but probably the main reason is that most of these companies are getting away with their ridiculous behavior.

Now imagine if these players are not based in that country where the casino is running, or worse, when you are gambling in a country where they forbid gambling. Overall, I hope these bettors are getting their winnings paid with much punishment for the casino.

[Grace333]

The fact that if they win the case and might have a low chance of getting their complete win shows how unregulated the casinos are. The only excuses they can come up with is that there is a glitch in the system. If the government are doing what they are supposed to then there's not really going to be any of these scams going on in the country, if the government are getting revenues from the casinos then that might be a reason why they aren't working towards putting an end to it.

[Nathrixxx]

Things like these are happening so that they will serve as a listen to everyone that will randomly decided to use anyhow gambling platform, so if you wish not to be part of those that were constitute such complain from using a casino for lack of being granted departmentation to withdraw, then know well the casino you will be using for gambling, it is very important to take this serious if you don't want to fold the hand of scam gambling operators.

[Webetcoins]

Do not know the case properly, so not commenting on this particular case. But I have recently seen a surge in rigged stuff on sports betting and that is one of the most likely reasons people play on these unknown sites and why they end up having their funds locked.

I don't know if you guys noticed but stake removed the sports stats section from the website and that's mainly because people were buying/selling accounts by sharing the sports stats, since having good wager on sports usually means you have higher limits than a normal account.

[Charles-Tim]

Things like these are happening so that they will serve as a listen to everyone that will randomly decided to use anyhow gambling platform, so if you wish not to be part of those that were constitute such complain from using a casino for lack of being granted departmentation to withdraw, then know well the casino you will be using for gambling, it is very important to take this serious if you don't want to fold the hand of scam gambling operators.

This is true to an extent, but it is not completely true. It is true because it is good to use a good gambling site but it is not true because a gambling site that is sued probably means the gambling site is operating legal. Any gambling site that do not have history of something like this might do this. There are good gambling sites that are sued in history.

[serjent05]

It’s funny how PAGCOR should be the one protecting players against operators but right now they are the one being complaint together with the operators due to possible collusion on the prayers case.

It is not a surprise to see PAGCOR siding with the casino company.  They can't get anything from the victim while they can get huge thing from the casino.  With the situation of the government officials in the Philippines, it is not surprising that those in PAGCOR are also corrupt.

This brought to you by freaking Marcos administration that all government agencies are very greedy to get their own racket.  

I do not think that there is a need to drag the president of the country in this issue.  In any presidential term, there are always corrupt officials sitting on the government, I also think that the previous government is more corrupt than the present.  The expose' are just happening right now.

I doubt they can win against PAGCOR considering that court can be paid too while the amount involved is very huge. The best thing they can get is to settle on a lower amount or wait until the next admin hoping better leadership.

If the higher officials pressure PAGCOR about the anomaly, PAGCOR can produce a scapegoat and can side with the victim just to ease out the tension.  But it won't fix the root of the problem.  The government should remove any official who is proven to be in cahoots with the casino in denying winnings, especially those huge amounts.

[Byebyebtc]

Sadly how these casinos will make make bettors loos trust for good upcoming casinos that are genuine,

Because of all these stories I get really hesitant on checking out new casinos, I have developed trust issues when it come to deciding which casino I should use.

I don't see why they will do this to their customers, is the house edge not enough for them ? Why aren't they satisfied, well I'll still stick with the casino I use, using a different one isn't something I will want to do, I'm not ready to process depression.

[Jaycoinz]

There is a possibility that the government are working hand in hand with the casino because if they weren't there's no way theu would not have tried to resolve the issue going on. This is a very high amount of money and of over 8 bettors filed a complaint it should have been taken as a serious issue because it's fraud and theft. The corrupt government benefits from all these and due to that reason they are going to ignore it.

[PhilosopherKing]

In my opinion, it's time to create a separate page where information about such incidents and untrustworthy gambling sites can be compiled. Such actions simply cast a bad light on all other gambling sites and create an extremely negative image for the entire gambling market! This isn't the first thread I've come across here about the blatantly illegal actions of gambling sites that are licensed but behave exactly like "black market" sites.

Betting sites can be license and still do whatever they wanna do and they believe with their full chest that the gambler cannot do anything about it. There a a lot out there that will use this license as a way to sneakily gain players trust just so that they can disappoint that gambler. But now if they tell gamblers to always do research, it will be like most of us saying it are just playing around or that we are bunch of forum jokers.

There should not be a reason why person should blindly trust any one of them. Research first about them and check out how they have treated users before, and if their is a bad record no need to put yourself into position just because the person is thinking things will be different with them.

[Coyster]

Sadly how these casinos will make make bettors loos trust for good upcoming casinos that are genuine,
Because of all these stories I get really hesitant on checking out new casinos, I have developed trust issues when it come to deciding which casino I should use.

This situation is not peculiar to new casinos. You can run into similar issues in casinos of any "age", old, new or whatever. So many casinos look for excuses not to pay out big winnings, it could be system glitch or they bury you with KYC requests and frustrate you out of your money. This should be an open-and-shut case for the complainants, but what can we say about the judiciary in a country like this.

[aioc]

This situation is not peculiar to new casinos. You can run into similar issues in casinos of any "age", old, new or whatever. So many casinos look for excuses not to pay out big winnings, it could be system glitch or they bury you with KYC requests and frustrate you out of your money. This should be an open-and-shut case for the complainants, but what can we say about the judiciary in a country like this.

As someone living in that country, they have a better chance of taking this to court and taking a shot. These casinos can only offer a fraction of what they've won, its going to be a long battle, and they have to bear the cost of the court battle. They probably offer a deal with their lawyers for a percentage of the winnings in case they win the battle.

It's going to be a long battle; they will have to go through the regional court, then the court of appeal, and finally the supreme court unless one of them yields or both agree to a deal.

[Churchillvv]

Based on my research, one of its complainants even won nearly $9m through "lucky spin" in ArenaPlus. However, the betting company refused to pay the bettor because of the said "system glitch" or system malfunction during the time the bettor wins. But instead, he was forced to sign a waiver that automatically remove his right to claim the jackpot prize and instead offered a small financial assistance with an amount of only $4700.

I don’t know the lawyers who advise this companies but they are very smart in coming up with ideas to dissatisfy a customer as long as it comes to the company paying huge amount, I already guessed that the quickest way to disclaim this people’s win is through glitch which is exactly what I just ready above from you even before I could read you comment I already guessed that because I have seen someone complain in real life but since here it’s quite compromised I didn’t bother to pay attention. I wish justice will be served but unfortunately they have more hands than the individuals filing.

[abel1337]

This situation is not peculiar to new casinos. You can run into similar issues in casinos of any "age", old, new or whatever. So many casinos look for excuses not to pay out big winnings, it could be system glitch or they bury you with KYC requests and frustrate you out of your money. This should be an open-and-shut case for the complainants, but what can we say about the judiciary in a country like this.

As someone living in that country, they have a better chance of taking this to court and taking a shot. These casinos can only offer a fraction of what they've won, its going to be a long battle, and they have to bear the cost of the court battle. They probably offer a deal with their lawyers for a percentage of the winnings in case they win the battle.

It's going to be a long battle; they will have to go through the regional court, then the court of appeal, and finally the supreme court unless one of them yields or both agree to a deal.

That's a real talk to the Philippines. I'm a citizen here as well and knows that legal cases takes an absolutely long time especially if there are things that are manipulated or these law makers are being bribed which is common. The process will take a very long time and I'm sure these casino want to drag it too long that the victims will just accept a settlement money for the reason that they run out of patience and money going back and forth for each process/trial. I won't be shocked if there are under the table deals with the officials as it is an open secret that some lf them accepts it.

The conclusion you think of is also the same as mine, the victims will just take a settlement money. I might be wrong but looking how legal cases took so long in the Phillipines, they would mostly think that they'll just enjoy the money rather than fighting with these casino. Also having a bad economy and a very high inflation rate is definetely another reason they will consider for a settlement.