chasing.bet (OP)
Copper Member
Newbie
Online
Activity: 6
Merit: 0
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October 30, 2026, 10:44:24 PM |
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salad daging
Legendary

Activity: 2562
Merit: 1097
Bitcoin To The Moon 📈📈📈
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October 30, 2026, 10:57:19 PM |
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Your casino has a complaint by the X community that has not been resolved, they said that complained, your casino took deposits, winnings and suspended his account, then how does this happen? In your casino under it join communities like X and Discord the link doesn't work, so what's the use of it? I think you should clarify first before doing a promotion here, I'm sure other users will not be happy if there are cases that have not been resolved. The case in X. - https://x.com/chimneeofficial/status/2110897945948393638
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FreebetiN6
Copper Member
Newbie

Activity: 58
Merit: 0
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Today at 01:27:19 AM |
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Welcome to the forum.
Where is the license?
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keyscore44
Legendary

Activity: 2212
Merit: 1019
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Today at 01:32:34 AM |
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Welcome to the forum.
Where is the license?
Don't you see that there's no license?
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Cointxz
Copper Member
Legendary

Activity: 3682
Merit: 1356
Leading Crypto Sports Betting & Casino Platform
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Today at 01:39:58 AM |
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Welcome to the forum.
Where is the license?
Only available information about this casino is their company registration which listed on their ToS. These Terms of Service ("Terms") govern your access to and use of Chasing.Bet (the "Site", "Service", "we", "us"), a sweepstakes-based social gaming platform operated by CYPROMAN SERVICES LIMITED, a company with registration number UN 78326 and its registered office at Esperidon, 5, Floor 4, Strovolos, 2001, Nicosia, Cyprus (the "Company"). By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service. There’s a lot of new casino operating without a license these days probably due to the updates made by license provider like Curacao that gives more protection to players. @Chasing.bet welcome to the forum! Try to be active on answering user concerns here especially the scam accusation.
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chasing.bet (OP)
Copper Member
Newbie
Online
Activity: 6
Merit: 0
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Today at 04:20:36 AM |
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Your casino has a complaint by the X community that has not been resolved, they said that complained, your casino took deposits, winnings and suspended his account, then how does this happen? In your casino under it join communities like X and Discord the link doesn't work, so what's the use of it? I think you should clarify first before doing a promotion here, I'm sure other users will not be happy if there are cases that have not been resolved. The case in X. - https://x.com/chimneeofficial/status/2110897945948393638We are writing in response to the recent complaint raised by a user (referenced in the X post linked in the original thread) regarding the suspension of their account and the withholding of deposits and winnings. We appreciate the opportunity to clarify the situation, as transparency with our community is important to us. Regarding the Specific Account in Question: The account referenced was suspended due to clear and documented violations of our promotional terms, specifically bonus abuse. The pattern of activity observed on this account is as follows: The user claimed a VIP transfer bonus. They made only the minimum qualifying deposit (approximately $5). They used the bonus funds to place extremely low-risk wagers — for example, Limbo at a 1.01x multiplier — which is a well-known technique to meet wagering requirements with minimal risk while preserving the bonus balance. They then attempted to withdraw the resulting balance. This behavior is explicitly prohibited under our promotion terms, which are designed to ensure bonuses are used for genuine gameplay and to protect the integrity of our rewards program for all players. As a result, the account was suspended and the relevant funds were withheld in accordance with those terms. Regarding the Pattern of Behavior: We want to be candid: this is not an isolated incident. We regularly encounter accounts that follow this exact pattern — minimum deposit, VIP transfer bonus, low-risk wagering, immediate withdrawal. We take these cases seriously because they undermine the fairness of our promotions for legitimate players. Regarding Why We Do Not Publicly Respond to Every Complaint: We understand that this may appear as though we are ignoring complaints. However, we have learned from experience that publicly engaging with every bonus-abuse complaint invites further abuse — it signals to bad actors that this behavior is worth attempting. Our approach is to handle these matters privately and consistently, applying our terms uniformly, rather than turning each case into a public spectacle that encourages copycat behavior. Regarding the Community Links: We are aware that some community links (X, Discord) may not be functioning at present and are looking into this. We appreciate the report and will ensure our official channels are accessible. We remain committed to fair play and to protecting our legitimate players. We welcome genuine feedback and are happy to address specific concerns through our official support channels. Sincerely,
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yahoo62278
Legendary

Activity: 4508
Merit: 5598
Contact @yahoo62278 on telegram for marketing
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Today at 06:04:39 AM |
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Your casino has a complaint by the X community that has not been resolved, they said that complained, your casino took deposits, winnings and suspended his account, then how does this happen? In your casino under it join communities like X and Discord the link doesn't work, so what's the use of it? I think you should clarify first before doing a promotion here, I'm sure other users will not be happy if there are cases that have not been resolved. The case in X. - https://x.com/chimneeofficial/status/2110897945948393638We are writing in response to the recent complaint raised by a user (referenced in the X post linked in the original thread) regarding the suspension of their account and the withholding of deposits and winnings. We appreciate the opportunity to clarify the situation, as transparency with our community is important to us. Regarding the Specific Account in Question: The account referenced was suspended due to clear and documented violations of our promotional terms, specifically bonus abuse. The pattern of activity observed on this account is as follows: The user claimed a VIP transfer bonus. They made only the minimum qualifying deposit (approximately $5). They used the bonus funds to place extremely low-risk wagers — for example, Limbo at a 1.01x multiplier — which is a well-known technique to meet wagering requirements with minimal risk while preserving the bonus balance. They then attempted to withdraw the resulting balance. This behavior is explicitly prohibited under our promotion terms, which are designed to ensure bonuses are used for genuine gameplay and to protect the integrity of our rewards program for all players. As a result, the account was suspended and the relevant funds were withheld in accordance with those terms. Regarding the Pattern of Behavior: We want to be candid: this is not an isolated incident. We regularly encounter accounts that follow this exact pattern — minimum deposit, VIP transfer bonus, low-risk wagering, immediate withdrawal. We take these cases seriously because they undermine the fairness of our promotions for legitimate players. Regarding Why We Do Not Publicly Respond to Every Complaint: We understand that this may appear as though we are ignoring complaints. However, we have learned from experience that publicly engaging with every bonus-abuse complaint invites further abuse — it signals to bad actors that this behavior is worth attempting. Our approach is to handle these matters privately and consistently, applying our terms uniformly, rather than turning each case into a public spectacle that encourages copycat behavior. Regarding the Community Links: We are aware that some community links (X, Discord) may not be functioning at present and are looking into this. We appreciate the report and will ensure our official channels are accessible. We remain committed to fair play and to protecting our legitimate players. We welcome genuine feedback and are happy to address specific concerns through our official support channels. Sincerely, I personally feel like when you offer a bonus, wagers should be allowed for any risk. Guy wants to do 1.0102 on dice so be it. Others casinos mitigate the risk by only counting a certain % f a wager on originals to count, or certain live games to only count a certain % of the wager. I don't love that either but it is better than basically saying play only high risk slots and lose or we will take your money, which is basically what you are saying. You don't want users doing certain things, then come up with a different bonus and structure.
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keyscore44
Legendary

Activity: 2212
Merit: 1019
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Today at 06:29:43 AM |
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We are aware that some community links (X, Discord) may not be functioning at present and are looking into this. We appreciate the report and will ensure our official channels are accessible.
Then provide working links to your Twitter and Discord here.
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Mahdirakib
Legendary

Activity: 2814
Merit: 1237
In Search of Incredible
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Today at 07:22:51 AM |
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~snip~ They used the bonus funds to place extremely low-risk wagers — for example, Limbo at a 1.01x multiplier — which is a well-known technique to meet wagering requirements with minimal risk while preserving the bonus balance. ~
Your team should have completely excluded the wager of in-house games from the VIP transfer reload wager requirement if you consider it an abuse. The user had risked his funds to complete the wager even though he had played with the lowest multiplier. Confiscating the deposit of the users for this reason is nothing but a scam. I have never seen any casino confiscate users deposits simply because they played with the highest winning probability.
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TheAndy500
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Today at 07:42:35 AM |
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~snip~ They used the bonus funds to place extremely low-risk wagers — for example, Limbo at a 1.01x multiplier — which is a well-known technique to meet wagering requirements with minimal risk while preserving the bonus balance. ~
Your team should have completely excluded the wager of in-house games from the VIP transfer reload wager requirement if you consider it an abuse. The user had risked his funds to complete the wager even though he had played with the lowest multiplier. Confiscating the deposit of the users for this reason is nothing but a scam. I have never seen any casino confiscate users deposits simply because they played with the highest winning probability. Unless they have it written in the promotion rules:  Source: https://chasing.bet/vip-transferPlenty of casinos have this kind of rule in their promo and bonus T&Cs. Some only count bets toward the wagering requirements if the odds are 1.50 or higher.
Welcome to Bitcointalk! Dropping a quick review here: everything is fast and user-friendly. Registration was a breeze. Claimed 25 Free Spins on Sweet Bonanza – thanks a lot! The slot plays really smoothly, but luck wasn't on my side today. Once the sportsbook goes live, this will be the complete package. Best of luck with the project!
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chasing.bet (OP)
Copper Member
Newbie
Online
Activity: 6
Merit: 0
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Today at 07:45:20 AM |
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~snip~ They used the bonus funds to place extremely low-risk wagers — for example, Limbo at a 1.01x multiplier — which is a well-known technique to meet wagering requirements with minimal risk while preserving the bonus balance. ~
Your team should have completely excluded the wager of in-house games from the VIP transfer reload wager requirement if you consider it an abuse. The user had risked his funds to complete the wager even though he had played with the lowest multiplier. Confiscating the deposit of the users for this reason is nothing but a scam. I have never seen any casino confiscate users deposits simply because they played with the highest winning probability. We would like to address the recent complaint regarding a suspended account and provide clarity on our position. This is not an isolated incident. We have encountered this pattern of bonus abuse repeatedly — both in the past and continuing today — and it is precisely because of this history that we cannot simply return funds whenever a complaint is made. Doing so would only invite the same abuse again and again. To put the scale in perspective: while a $5 minimum deposit may seem trivial, the accumulated impact of these abusive accounts is far from insignificant — it is these small, repeated abuses that add up and cause real harm to the business. We also wish to address comparisons with other casinos that permit low-risk wagering. Those casinos do not offer VIP transfer bonuses of the kind we provide. The terms of a promotion are tied to the promotion itself, and comparisons to operators with entirely different bonus structures are not valid. We would ask that such comparisons be made with that distinction in mind. Given the above, we will no longer be devoting further attention to this matter. Our terms are applied consistently, and we consider this case closed. We remain committed to fair play and to protecting our legitimate players, and we welcome genuine feedback through our official support channels. Sincerely,
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chasing.bet (OP)
Copper Member
Newbie
Online
Activity: 6
Merit: 0
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Today at 07:59:58 AM |
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Your casino has a complaint by the X community that has not been resolved, they said that complained, your casino took deposits, winnings and suspended his account, then how does this happen? In your casino under it join communities like X and Discord the link doesn't work, so what's the use of it? I think you should clarify first before doing a promotion here, I'm sure other users will not be happy if there are cases that have not been resolved. The case in X. - https://x.com/chimneeofficial/status/2110897945948393638We are writing in response to the recent complaint raised by a user (referenced in the X post linked in the original thread) regarding the suspension of their account and the withholding of deposits and winnings. We appreciate the opportunity to clarify the situation, as transparency with our community is important to us. Regarding the Specific Account in Question: The account referenced was suspended due to clear and documented violations of our promotional terms, specifically bonus abuse. The pattern of activity observed on this account is as follows: The user claimed a VIP transfer bonus. They made only the minimum qualifying deposit (approximately $5). They used the bonus funds to place extremely low-risk wagers — for example, Limbo at a 1.01x multiplier — which is a well-known technique to meet wagering requirements with minimal risk while preserving the bonus balance. They then attempted to withdraw the resulting balance. This behavior is explicitly prohibited under our promotion terms, which are designed to ensure bonuses are used for genuine gameplay and to protect the integrity of our rewards program for all players. As a result, the account was suspended and the relevant funds were withheld in accordance with those terms. Regarding the Pattern of Behavior: We want to be candid: this is not an isolated incident. We regularly encounter accounts that follow this exact pattern — minimum deposit, VIP transfer bonus, low-risk wagering, immediate withdrawal. We take these cases seriously because they undermine the fairness of our promotions for legitimate players. Regarding Why We Do Not Publicly Respond to Every Complaint: We understand that this may appear as though we are ignoring complaints. However, we have learned from experience that publicly engaging with every bonus-abuse complaint invites further abuse — it signals to bad actors that this behavior is worth attempting. Our approach is to handle these matters privately and consistently, applying our terms uniformly, rather than turning each case into a public spectacle that encourages copycat behavior. Regarding the Community Links: We are aware that some community links (X, Discord) may not be functioning at present and are looking into this. We appreciate the report and will ensure our official channels are accessible. We remain committed to fair play and to protecting our legitimate players. We welcome genuine feedback and are happy to address specific concerns through our official support channels. Sincerely, I personally feel like when you offer a bonus, wagers should be allowed for any risk. Guy wants to do 1.0102 on dice so be it. Others casinos mitigate the risk by only counting a certain % f a wager on originals to count, or certain live games to only count a certain % of the wager. I don't love that either but it is better than basically saying play only high risk slots and lose or we will take your money, which is basically what you are saying. You don't want users doing certain things, then come up with a different bonus and structure. This is misunderstood, we only have that rules applied only to those people are claiming vip tranfer bonus that we giving them almost $500 free so it tied with 100x playthru and if they playthru it with low risk bet then it will be removed and banned, but if you deposit your own money and play fair and square on your own money we never apply that rules. Please do not making drama here by misunderstanding
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chasing.bet (OP)
Copper Member
Newbie
Online
Activity: 6
Merit: 0
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Today at 08:05:50 AM |
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~snip~ They used the bonus funds to place extremely low-risk wagers — for example, Limbo at a 1.01x multiplier — which is a well-known technique to meet wagering requirements with minimal risk while preserving the bonus balance. ~
Your team should have completely excluded the wager of in-house games from the VIP transfer reload wager requirement if you consider it an abuse. The user had risked his funds to complete the wager even though he had played with the lowest multiplier. Confiscating the deposit of the users for this reason is nothing but a scam. I have never seen any casino confiscate users deposits simply because they played with the highest winning probability. Unless they have it written in the promotion rules:  Source: https://chasing.bet/vip-transferPlenty of casinos have this kind of rule in their promo and bonus T&Cs. Some only count bets toward the wagering requirements if the odds are 1.50 or higher.
many thanks to you and we will try to get the sportbook launch soon!!!! Welcome to Bitcointalk! Dropping a quick review here: everything is fast and user-friendly. Registration was a breeze. Claimed 25 Free Spins on Sweet Bonanza – thanks a lot! The slot plays really smoothly, but luck wasn't on my side today. Once the sportsbook goes live, this will be the complete package. Best of luck with the project!
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yahoo62278
Legendary

Activity: 4508
Merit: 5598
Contact @yahoo62278 on telegram for marketing
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Today at 08:07:02 AM |
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Your casino has a complaint by the X community that has not been resolved, they said that complained, your casino took deposits, winnings and suspended his account, then how does this happen? In your casino under it join communities like X and Discord the link doesn't work, so what's the use of it? I think you should clarify first before doing a promotion here, I'm sure other users will not be happy if there are cases that have not been resolved. The case in X. - https://x.com/chimneeofficial/status/2110897945948393638We are writing in response to the recent complaint raised by a user (referenced in the X post linked in the original thread) regarding the suspension of their account and the withholding of deposits and winnings. We appreciate the opportunity to clarify the situation, as transparency with our community is important to us. Regarding the Specific Account in Question: The account referenced was suspended due to clear and documented violations of our promotional terms, specifically bonus abuse. The pattern of activity observed on this account is as follows: The user claimed a VIP transfer bonus. They made only the minimum qualifying deposit (approximately $5). They used the bonus funds to place extremely low-risk wagers — for example, Limbo at a 1.01x multiplier — which is a well-known technique to meet wagering requirements with minimal risk while preserving the bonus balance. They then attempted to withdraw the resulting balance. This behavior is explicitly prohibited under our promotion terms, which are designed to ensure bonuses are used for genuine gameplay and to protect the integrity of our rewards program for all players. As a result, the account was suspended and the relevant funds were withheld in accordance with those terms. Regarding the Pattern of Behavior: We want to be candid: this is not an isolated incident. We regularly encounter accounts that follow this exact pattern — minimum deposit, VIP transfer bonus, low-risk wagering, immediate withdrawal. We take these cases seriously because they undermine the fairness of our promotions for legitimate players. Regarding Why We Do Not Publicly Respond to Every Complaint: We understand that this may appear as though we are ignoring complaints. However, we have learned from experience that publicly engaging with every bonus-abuse complaint invites further abuse — it signals to bad actors that this behavior is worth attempting. Our approach is to handle these matters privately and consistently, applying our terms uniformly, rather than turning each case into a public spectacle that encourages copycat behavior. Regarding the Community Links: We are aware that some community links (X, Discord) may not be functioning at present and are looking into this. We appreciate the report and will ensure our official channels are accessible. We remain committed to fair play and to protecting our legitimate players. We welcome genuine feedback and are happy to address specific concerns through our official support channels. Sincerely, I personally feel like when you offer a bonus, wagers should be allowed for any risk. Guy wants to do 1.0102 on dice so be it. Others casinos mitigate the risk by only counting a certain % f a wager on originals to count, or certain live games to only count a certain % of the wager. I don't love that either but it is better than basically saying play only high risk slots and lose or we will take your money, which is basically what you are saying. You don't want users doing certain things, then come up with a different bonus and structure. This is misunderstood, we only have that rules applied only to those people are claiming vip tranfer bonus that we giving them almost $500 free so it tied with 100x playthru and if they playthru it with low risk bet then it will be removed and banned, but if you deposit your own money and play fair and square on your own money we never apply that rules. Please do not making drama here by misunderstanding What am I misunderstanding? You have a VIP transfer, awesome! That's a good thing for sites. You have a ridiculous wager requirement, 100x, lmao. You want players to play all high risk slots and clear a 100x playthrough. Pretty sure you want players to never clear the playthrough, I really don't see my misunderstanding. Making a bet on any multiplier is playing fair and square. If I lose the bet, playing x1.01, are you going to refund the money I lost on that bet? The answer is no, you are going to take the bet and say thank you. Your bonus rollover is insane.
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keyscore44
Legendary

Activity: 2212
Merit: 1019
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Today at 08:23:26 AM |
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snip
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chasing.bet (OP)
Copper Member
Newbie
Online
Activity: 6
Merit: 0
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Today at 08:34:04 AM Last edit: Today at 08:52:38 AM by chasing.bet |
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Your casino has a complaint by the X community that has not been resolved, they said that complained, your casino took deposits, winnings and suspended his account, then how does this happen? In your casino under it join communities like X and Discord the link doesn't work, so what's the use of it? I think you should clarify first before doing a promotion here, I'm sure other users will not be happy if there are cases that have not been resolved. The case in X. - https://x.com/chimneeofficial/status/2110897945948393638We are writing in response to the recent complaint raised by a user (referenced in the X post linked in the original thread) regarding the suspension of their account and the withholding of deposits and winnings. We appreciate the opportunity to clarify the situation, as transparency with our community is important to us. Regarding the Specific Account in Question: The account referenced was suspended due to clear and documented violations of our promotional terms, specifically bonus abuse. The pattern of activity observed on this account is as follows: The user claimed a VIP transfer bonus. They made only the minimum qualifying deposit (approximately $5). I dont forced you to take the bonus then ? if you dont like it? walk away ? lol They used the bonus funds to place extremely low-risk wagers — for example, Limbo at a 1.01x multiplier — which is a well-known technique to meet wagering requirements with minimal risk while preserving the bonus balance. They then attempted to withdraw the resulting balance. This behavior is explicitly prohibited under our promotion terms, which are designed to ensure bonuses are used for genuine gameplay and to protect the integrity of our rewards program for all players. As a result, the account was suspended and the relevant funds were withheld in accordance with those terms. Regarding the Pattern of Behavior: We want to be candid: this is not an isolated incident. We regularly encounter accounts that follow this exact pattern — minimum deposit, VIP transfer bonus, low-risk wagering, immediate withdrawal. We take these cases seriously because they undermine the fairness of our promotions for legitimate players. Regarding Why We Do Not Publicly Respond to Every Complaint: We understand that this may appear as though we are ignoring complaints. However, we have learned from experience that publicly engaging with every bonus-abuse complaint invites further abuse — it signals to bad actors that this behavior is worth attempting. Our approach is to handle these matters privately and consistently, applying our terms uniformly, rather than turning each case into a public spectacle that encourages copycat behavior. Regarding the Community Links: We are aware that some community links (X, Discord) may not be functioning at present and are looking into this. We appreciate the report and will ensure our official channels are accessible. We remain committed to fair play and to protecting our legitimate players. We welcome genuine feedback and are happy to address specific concerns through our official support channels. Sincerely, I personally feel like when you offer a bonus, wagers should be allowed for any risk. Guy wants to do 1.0102 on dice so be it. Others casinos mitigate the risk by only counting a certain % f a wager on originals to count, or certain live games to only count a certain % of the wager. I don't love that either but it is better than basically saying play only high risk slots and lose or we will take your money, which is basically what you are saying. You don't want users doing certain things, then come up with a different bonus and structure. This is misunderstood, we only have that rules applied only to those people are claiming vip tranfer bonus that we giving them almost $500 free so it tied with 100x playthru and if they playthru it with low risk bet then it will be removed and banned, but if you deposit your own money and play fair and square on your own money we never apply that rules. Please do not making drama here by misunderstanding What am I misunderstanding? You have a VIP transfer, awesome! That's a good thing for sites. You have a ridiculous wager requirement, 100x, lmao. You want players to play all high risk slots and clear a 100x playthrough. Pretty sure you want players to never clear the playthrough, I really don't see my misunderstanding. Making a bet on any multiplier is playing fair and square. If I lose the bet, playing x1.01, are you going to refund the money I lost on that bet? The answer is no, you are going to take the bet and say thank you. Your bonus rollover is insane. We've never forced anyone to take our VIP transfer bonus. It's entirely voluntary — but if you accept it, you follow the rules. No exceptions. If you think our terms are wrong, feel free to open your own casino and run promotions however you like. I'd genuinely love to see how you'd handle the same abuse. Until then, our rules stand. And on the "any multiplier is fair and square" point — sure, with your own money. But with bonus funds, what are you actually risking? That's the whole reason the terms exist. Honestly, you either don't understand our position or don't want to. Maybe you're one of the ones banned for this. Either way, I'll stop arguing here — we just don't see it the same way. Peace, my friend.
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Ruttoshi
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Today at 08:47:15 AM |
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~snip~ They used the bonus funds to place extremely low-risk wagers — for example, Limbo at a 1.01x multiplier — which is a well-known technique to meet wagering requirements with minimal risk while preserving the bonus balance. ~
Your team should have completely excluded the wager of in-house games from the VIP transfer reload wager requirement if you consider it an abuse. The user had risked his funds to complete the wager even though he had played with the lowest multiplier. Confiscating the deposit of the users for this reason is nothing but a scam. I have never seen any casino confiscate users deposits simply because they played with the highest winning probability. Unless they have it written in the promotion rules:  Source: https://chasing.bet/vip-transferPlenty of casinos have this kind of rule in their promo and bonus T&Cs. Some only count bets toward the wagering requirements if the odds are 1.50 or higher.
many thanks to you and we will try to get the sportbook launch soon!!!! Welcome to Bitcointalk! Dropping a quick review here: everything is fast and user-friendly. Registration was a breeze. Claimed 25 Free Spins on Sweet Bonanza – thanks a lot! The slot plays really smoothly, but luck wasn't on my side today. Once the sportsbook goes live, this will be the complete package. Best of luck with the project! You guys put this rule to favor only yourself without considering we the gamblers that are your customers. Gamblers should be allowed to use their transfer bonuses any how they want playing the lowest multiplier or not shouldn't be the casino business. We are having fun and you just want only high multiplier because you want the gambler to run at loss faster. It's one sided and I feel gamblers should be treated better than this.
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DPHOR
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Today at 10:24:06 AM |
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Your casino has a complaint by the X community that has not been resolved, they said that complained, your casino took deposits, winnings and suspended his account, then how does this happen? In your casino under it join communities like X and Discord the link doesn't work, so what's the use of it? I think you should clarify first before doing a promotion here, I'm sure other users will not be happy if there are cases that have not been resolved. The case in X. - https://x.com/chimneeofficial/status/2110897945948393638Already as we know if there is any site that is having issues or that is being accused on other websites then they should be doing their best to make sure they clear up the accusations. Launching here without them having to do the needful would never help them in any means, and to me is already a red flag because no one would want to go use such a gambling site that has never been established here and yet having a lot of trust issues. Between, I didn't see them mentioned about anything that relates with their kyc, or if they are VPN enabled casino.
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pavelmarty
Newbie

Activity: 123
Merit: 0
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Today at 10:32:19 AM |
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For some reason, I haven’t received a reply to my email yet. I sent the messages more than three hours ago.
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LastKiss
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Today at 10:56:10 AM |
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~snip~ They used the bonus funds to place extremely low-risk wagers — for example, Limbo at a 1.01x multiplier — which is a well-known technique to meet wagering requirements with minimal risk while preserving the bonus balance. ~
Your team should have completely excluded the wager of in-house games from the VIP transfer reload wager requirement if you consider it an abuse. The user had risked his funds to complete the wager even though he had played with the lowest multiplier. Confiscating the deposit of the users for this reason is nothing but a scam. I have never seen any casino confiscate users deposits simply because they played with the highest winning probability. I agree with this, wagering through in-house games should be excluded from the start to avoid any confusion, in the terms page 1.03x and 1.04x are probihited but is 1.05x multiplier still allowed? Also I read on their terms page the rules apply for bets after 22 October 2026, looking at the complained on X, the user posted it on 16 October, so I assume this rules comes out after someone managed a good progress and the casino feel cheated with that method.  This is not an isolated incident. We have encountered this pattern of bonus abuse repeatedly — both in the past and continuing today — and it is precisely because of this history that we cannot simply return funds whenever a complaint is made. Doing so would only invite the same abuse again and again. ~snip~
You knew about this method beforehand so you should have come up with better requirements... Anyway, welcome to the forum OP, I hope you take the advice of the senior members here especially regarding the wagering requirement.
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