Hey guys,
We usually create reputation threads to catch scammers, spammers, alt accounts, and address personal issues.
However, I am creating this thread to publicly appreciate a guy, which is
Smartprofit.
This honest and humble person won a Bitz raffle, which was about $15 in Bitcoin.
He sent me his Bitz.io Bitcoin deposit address, and I sent the funds to that address.
However, he realized that the deposit address had changed on his Bitz account, and the deposit wasn't credited to his account. He reached out to me and admitted it was his mistake for not checking the address, and he asked if I could help. I reached my contact, and the Bitz contact said, "Ask the player to contact support. The support team should be able to credit the missing deposit."
However, Smartprofit later sent me a private message saying Bitz.io had actually credited him 0.01 BTC, which is approximately ~$770 at this moment, while his prize was actually $15.
Good evening! I received an email from bitz.io today.
Welcome to the BITZ gaming platform!
Your deposit has been found by our financial department and successfully credited to your balance!
Thank you for being with us all this time. Good luck in the game and success to you.
We are always happy to help our guests and work 24/7 for your comfort and successful gaming!
I was delighted and logged into my casino account. My balance is 0.01 BTC!!!
I think your intervention is needed. They seem completely confused.
I quickly reached out to the Bitz.io team and told them that the player had reported this. He was supposed to receive $15 in Bitcoin instead of 0.01 BTC.
The Bitz contact person then sent me a message appreciating the player, Smartprofit.
We appreciate his honesty. Not everyone would speak up if they received more than they were supposed to, especially when it’s a significantly larger amount. As far as I know, the team also rewarded him for his honesty.
So, I am creating this thread to spread some love and publicly appreciate his honesty.
Thank you, Smartprofit.