BFL Experience

[faronwong]

Let me clear up a few points here real quick:

• BFL stole nothing. Unless someone can provide some proof to the contrary, they are lying.
• BFL has scammed no one. Unless someone can provide proof to the contrary, they are lying. (Go on, ask for proof from the trolls claiming scams, you'll never get it.)
• BFL gave refund for over six months past the estimated shipping date. BFL only stopped giving refunds after shipping started. Anyone who tells you differently is lying.
• There was no promised shipping date for the Monarch line and in fact there were big bold text stating that it is a preorder and subject to delay. Anyone who tells you the Monarch is late and that BFL made promises on delivery time is lying.
• BFL has shipped over 50,000 products in the 65nm line. The failure rate is less than 1% (0.72%) not including power supplies.  If you include power supplies, that goes to 1.65%.  Far lower than industry average and a simply awesome (lack of) failure rate. Contrast to the other mining companies equipment, which has double digit failure rates and it's even better.  Anyone who tells you differently is lying.
• OP's experience is the norm. People rarely come to a forum to post when they have a positive experience, they usually come and post to complain. After 50,000 units shipped and you look at the complaints, that should tell you something.  Most people are not complaining, just a handful of disgruntled people and a whole lot of trolls who aren't even customers.
• The only people who get rude responses from me are people who initiate a conversation with rudeness or lies. Go on, ask one of the trolls to provide proof to the contrary, you won't find it.  The secret is being respectful and polite and you get the same in return.  Be an asshole and you get the same in return... funny how that works.

Inaba you are an absolute ballbag living off innocent peoples conned money being cheeky to your customers sick of reading your offensive comments and the sooner you and BFL crew are all behind bars the better for the BTC community. Scammed = taking money off someone and not giving them what they paid for nearly a year later. Ordered a 5gh BFL machine and so glad i cancelled it days later. Had this gut feeling in my stomach- THAT YOU ARE A SLIMEY HORRIBLE CUNT

[Syke]

• BFL stole nothing. Unless someone can provide some proof to the contrary, they are lying.
  

BFL mines with customer hardware on the mining pool they secretly own (EclipseMC). That is stealing.

http://www.scribd.com/doc/217190032/Butterfly-Labs-Production-of-Requested-Information-December-6-2013

Butterfly Labs earns mining income from their burn testing of machines

[Siddhartha]

Let me clear up a few points here real quick:

• BFL stole nothing. Unless someone can provide some proof to the contrary, they are lying.
• BFL has scammed no one. Unless someone can provide proof to the contrary, they are lying. (Go on, ask for proof from the trolls claiming scams, you'll never get it.)
• BFL gave refund for over six months past the estimated shipping date. BFL only stopped giving refunds after shipping started. Anyone who tells you differently is lying.
• There was no promised shipping date for the Monarch line and in fact there were big bold text stating that it is a preorder and subject to delay. Anyone who tells you the Monarch is late and that BFL made promises on delivery time is lying.
• BFL has shipped over 50,000 products in the 65nm line. The failure rate is less than 1% (0.72%) not including power supplies.  If you include power supplies, that goes to 1.65%.  Far lower than industry average and a simply awesome (lack of) failure rate. Contrast to the other mining companies equipment, which has double digit failure rates and it's even better.  Anyone who tells you differently is lying.
• OP's experience is the norm. People rarely come to a forum to post when they have a positive experience, they usually come and post to complain. After 50,000 units shipped and you look at the complaints, that should tell you something.  Most people are not complaining, just a handful of disgruntled people and a whole lot of trolls who aren't even customers.
• The only people who get rude responses from me are people who initiate a conversation with rudeness or lies. Go on, ask one of the trolls to provide proof to the contrary, you won't find it.  The secret is being respectful and polite and you get the same in return.  Be an asshole and you get the same in return... funny how that works.

Inaba you are an absolute ballbag living off innocent peoples conned money being cheeky to your customers sick of reading your offensive comments and the sooner you and BFL crew are all behind bars the better for the BTC community. Scammed = taking money off someone and not giving them what they paid for nearly a year later. Ordered a 5gh BFL machine and so glad i cancelled it days later. Had this gut feeling in my stomach- THAT YOU ARE A SLIMEY HORRIBLE CUNT

Gets a new account and causes some myther between people. Logs in own account and stirs it even more.

Josh 'inaba' cockroach is laughing at you all and you don't see it. He won't see any jail or anything from any of this and he knows it! Yes, he's a silver spooned only child who as no empathy or compassion for others but thats what makes these cockroaches what they are and why they don't care and never will.

I hope i'm wrong but i'm certain on this, The global corruption is epidemic and once you see what its really doing these articles make me laugh even more.

BTW josh, Fuck you you crack whore freak show, Even if you avoid jail people will know who you are and you will get your just deserves! DIRTY  FILTHY  MOTHER  FUCKING  COCKROACH! I'm i getting under your skin with the truth again? Go get your bum boy theymos ban me again and ruin the accounts of loads of people on here AGAIN! Or did someone Pay the extortion fee just to get access when it wasn't their fault? Its funny because you guys are meant to be 'tech' specialists and you don't know shit! You can't ban someone who knows tech, But your all to do with scamming aint you!

Wake up people, Stop falling for their twisted marketing. Any news is good news right! People will still fall for these pricks! People are all(90-95%) clinically insane in the west and are programmed to be consumers. Thats just the facts so this is what people do, Consume without thinking!

Sad, But true

[LittleD]

Let me clear up a few points here real quick:

• BFL stole nothing. Unless someone can provide some proof to the contrary, they are lying.
• BFL has scammed no one. Unless someone can provide proof to the contrary, they are lying. (Go on, ask for proof from the trolls claiming scams, you'll never get it.)
• BFL gave refund for over six months past the estimated shipping date. BFL only stopped giving refunds after shipping started. Anyone who tells you differently is lying.
• There was no promised shipping date for the Monarch line and in fact there were big bold text stating that it is a preorder and subject to delay. Anyone who tells you the Monarch is late and that BFL made promises on delivery time is lying.
• BFL has shipped over 50,000 products in the 65nm line. The failure rate is less than 1% (0.72%) not including power supplies.  If you include power supplies, that goes to 1.65%.  Far lower than industry average and a simply awesome (lack of) failure rate. Contrast to the other mining companies equipment, which has double digit failure rates and it's even better.  Anyone who tells you differently is lying.
• OP's experience is the norm. People rarely come to a forum to post when they have a positive experience, they usually come and post to complain. After 50,000 units shipped and you look at the complaints, that should tell you something.  Most people are not complaining, just a handful of disgruntled people and a whole lot of trolls who aren't even customers.
• The only people who get rude responses from me are people who initiate a conversation with rudeness or lies. Go on, ask one of the trolls to provide proof to the contrary, you won't find it.  The secret is being respectful and polite and you get the same in return.  Be an asshole and you get the same in return... funny how that works.

Ha! this dude comes out of nowhere.... We must of hit a never... sound like Inabobo is a little Butthurt...

[Siddhartha]

Let me clear up a few points here real quick:

• BFL stole nothing. Unless someone can provide some proof to the contrary, they are lying.
• BFL has scammed no one. Unless someone can provide proof to the contrary, they are lying. (Go on, ask for proof from the trolls claiming scams, you'll never get it.)
• BFL gave refund for over six months past the estimated shipping date. BFL only stopped giving refunds after shipping started. Anyone who tells you differently is lying.
• There was no promised shipping date for the Monarch line and in fact there were big bold text stating that it is a preorder and subject to delay. Anyone who tells you the Monarch is late and that BFL made promises on delivery time is lying.
• BFL has shipped over 50,000 products in the 65nm line. The failure rate is less than 1% (0.72%) not including power supplies.  If you include power supplies, that goes to 1.65%.  Far lower than industry average and a simply awesome (lack of) failure rate. Contrast to the other mining companies equipment, which has double digit failure rates and it's even better.  Anyone who tells you differently is lying.
• OP's experience is the norm. People rarely come to a forum to post when they have a positive experience, they usually come and post to complain. After 50,000 units shipped and you look at the complaints, that should tell you something.  Most people are not complaining, just a handful of disgruntled people and a whole lot of trolls who aren't even customers.
• The only people who get rude responses from me are people who initiate a conversation with rudeness or lies. Go on, ask one of the trolls to provide proof to the contrary, you won't find it.  The secret is being respectful and polite and you get the same in return.  Be an asshole and you get the same in return... funny how that works.

Ha! this dude comes out of nowhere.... We must of hit a never... sound like Inabobo is a little Butthurt...
https://encrypted-tbn1.gstatic.com/images?q=tbn:ANd9GcS048elQD6eYHZNq6rhA1ZCrhOiVkcjltNC1mIjJI83KDKLOB_NJg

I think his buttcheeks are twitching a little, Has to be said

[bcp19]

Let me clear up a few points here real quick:

• BFL stole nothing. Unless someone can provide some proof to the contrary, they are lying.
• BFL has scammed no one. Unless someone can provide proof to the contrary, they are lying. (Go on, ask for proof from the trolls claiming scams, you'll never get it.)
• BFL gave refund for over six months past the estimated shipping date. BFL only stopped giving refunds after shipping started. Anyone who tells you differently is lying.
• There was no promised shipping date for the Monarch line and in fact there were big bold text stating that it is a preorder and subject to delay. Anyone who tells you the Monarch is late and that BFL made promises on delivery time is lying.
• BFL has shipped over 50,000 products in the 65nm line. The failure rate is less than 1% (0.72%) not including power supplies.  If you include power supplies, that goes to 1.65%.  Far lower than industry average and a simply awesome (lack of) failure rate. Contrast to the other mining companies equipment, which has double digit failure rates and it's even better.  Anyone who tells you differently is lying.
• OP's experience is the norm. People rarely come to a forum to post when they have a positive experience, they usually come and post to complain. After 50,000 units shipped and you look at the complaints, that should tell you something.  Most people are not complaining, just a handful of disgruntled people and a whole lot of trolls who aren't even customers.
• The only people who get rude responses from me are people who initiate a conversation with rudeness or lies. Go on, ask one of the trolls to provide proof to the contrary, you won't find it.  The secret is being respectful and polite and you get the same in return.  Be an asshole and you get the same in return... funny how that works.

Inaba you are an absolute ballbag living off innocent peoples conned money being cheeky to your customers sick of reading your offensive comments and the sooner you and BFL crew are all behind bars the better for the BTC community. Scammed = taking money off someone and not giving them what they paid for nearly a year later. Ordered a 5gh BFL machine and so glad i cancelled it days later. Had this gut feeling in my stomach- THAT YOU ARE A SLIMEY HORRIBLE CUNT

Gets a new account and causes some myther between people. Logs in own account and stirs it even more.

Josh 'inaba' cockroach is laughing at you all and you don't see it. He won't see any jail or anything from any of this and he knows it! Yes, he's a silver spooned only child who as no empathy or compassion for others but thats what makes these cockroaches what they are and why they don't care and never will.

I hope i'm wrong but i'm certain on this, The global corruption is epidemic and once you see what its really doing these articles make me laugh even more.

BTW josh, Fuck you you crack whore freak show, Even if you avoid jail people will know who you are and you will get your just deserves! DIRTY  FILTHY  MOTHER  FUCKING  COCKROACH! I'm i getting under your skin with the truth again? Go get your bum boy theymos ban me again and ruin the accounts of loads of people on here AGAIN! Or did someone Pay the extortion fee just to get access when it wasn't their fault? Its funny because you guys are meant to be 'tech' specialists and you don't know shit! You can't ban someone who knows tech, But your all to do with scamming aint you!

Wake up people, Stop falling for their twisted marketing. Any news is good news right! People will still fall for these pricks! People are all(90-95%) clinically insane in the west and are programmed to be consumers. Thats just the facts so this is what people do, Consume without thinking!

Sad, But true

Dang M3SSY, did you get yet another account banned?  You going for a trifecta now?

[Threader]

I just wanted to share my recent experience with Butterfly Labs as I see they have copped a lot of negative feedback. I bought a BFL Single second hand in a non working condition and upon contacting BFL they were happy to repair the device under warranty. They even allowed me to pull it apart and send only the base board to save on shipping. It got sent back within 2 days of arriving at their office and they have been nothing but helpful.

Dude they had no record or history of you ever purchasing from them so you were flagged as priority 1 prospective mark for a new purchase of a wonderful new and high margin monarch. Of course they bent over backwards servicing you on old hardware. Go ahead and send them some pre-order money for a monarch. Let us all know when you get it or a full refund.

[Siddhartha]

Let me clear up a few points here real quick:

• BFL stole nothing. Unless someone can provide some proof to the contrary, they are lying.
• BFL has scammed no one. Unless someone can provide proof to the contrary, they are lying. (Go on, ask for proof from the trolls claiming scams, you'll never get it.)
• BFL gave refund for over six months past the estimated shipping date. BFL only stopped giving refunds after shipping started. Anyone who tells you differently is lying.
• There was no promised shipping date for the Monarch line and in fact there were big bold text stating that it is a preorder and subject to delay. Anyone who tells you the Monarch is late and that BFL made promises on delivery time is lying.
• BFL has shipped over 50,000 products in the 65nm line. The failure rate is less than 1% (0.72%) not including power supplies.  If you include power supplies, that goes to 1.65%.  Far lower than industry average and a simply awesome (lack of) failure rate. Contrast to the other mining companies equipment, which has double digit failure rates and it's even better.  Anyone who tells you differently is lying.
• OP's experience is the norm. People rarely come to a forum to post when they have a positive experience, they usually come and post to complain. After 50,000 units shipped and you look at the complaints, that should tell you something.  Most people are not complaining, just a handful of disgruntled people and a whole lot of trolls who aren't even customers.
• The only people who get rude responses from me are people who initiate a conversation with rudeness or lies. Go on, ask one of the trolls to provide proof to the contrary, you won't find it.  The secret is being respectful and polite and you get the same in return.  Be an asshole and you get the same in return... funny how that works.

Inaba you are an absolute ballbag living off innocent peoples conned money being cheeky to your customers sick of reading your offensive comments and the sooner you and BFL crew are all behind bars the better for the BTC community. Scammed = taking money off someone and not giving them what they paid for nearly a year later. Ordered a 5gh BFL machine and so glad i cancelled it days later. Had this gut feeling in my stomach- THAT YOU ARE A SLIMEY HORRIBLE CUNT

Gets a new account and causes some myther between people. Logs in own account and stirs it even more.

Josh 'inaba' cockroach is laughing at you all and you don't see it. He won't see any jail or anything from any of this and he knows it! Yes, he's a silver spooned only child who as no empathy or compassion for others but thats what makes these cockroaches what they are and why they don't care and never will.

I hope i'm wrong but i'm certain on this, The global corruption is epidemic and once you see what its really doing these articles make me laugh even more.

BTW josh, Fuck you you crack whore freak show, Even if you avoid jail people will know who you are and you will get your just deserves! DIRTY  FILTHY  MOTHER  FUCKING  COCKROACH! I'm i getting under your skin with the truth again? Go get your bum boy theymos ban me again and ruin the accounts of loads of people on here AGAIN! Or did someone Pay the extortion fee just to get access when it wasn't their fault? Its funny because you guys are meant to be 'tech' specialists and you don't know shit! You can't ban someone who knows tech, But your all to do with scamming aint you!

Wake up people, Stop falling for their twisted marketing. Any news is good news right! People will still fall for these pricks! People are all(90-95%) clinically insane in the west and are programmed to be consumers. Thats just the facts so this is what people do, Consume without thinking!

Sad, But true

Dang M3SSY, did you get yet another account banned?  You going for a trifecta now?

Avoiding other people questions again? When's your monarch coming? 2 weeks?

Tri? Jesus your behind a little, try 8-10 times and you know when the accounts get banned? When josh starts crying, funny that. Then again, theymos is shitting a brick now cause he deletes my comments that state that he doesn't give a shit but his 20-30 btc every month from this site. That he charges people to use vpns and other stuff when it not their fault.

Pure con artists same as they did with glbse but no one listens to truth, they prefer play games with trolls like yourself who just spout out shit and distract people from the truth. I understand your game even if you don't! I got enough life experience from India to america to know its all the same game that's ran from corruption.

Gtfo of here you dirty cockroach, people are waking up to what in say, just like shit younspread, the truth starts sticking as well if you chuck enough of it.

Come on theymos, I've spoke to much truth about you thermal flask, ban me again and ruin loads of other peoples accounts again! Charge them and get more monies off unsuspecting people.

This forum needs burning and forgetting, its ran by crooks for crooks!

[bcp19]

Let me clear up a few points here real quick:

• BFL stole nothing. Unless someone can provide some proof to the contrary, they are lying.
• BFL has scammed no one. Unless someone can provide proof to the contrary, they are lying. (Go on, ask for proof from the trolls claiming scams, you'll never get it.)
• BFL gave refund for over six months past the estimated shipping date. BFL only stopped giving refunds after shipping started. Anyone who tells you differently is lying.
• There was no promised shipping date for the Monarch line and in fact there were big bold text stating that it is a preorder and subject to delay. Anyone who tells you the Monarch is late and that BFL made promises on delivery time is lying.
• BFL has shipped over 50,000 products in the 65nm line. The failure rate is less than 1% (0.72%) not including power supplies.  If you include power supplies, that goes to 1.65%.  Far lower than industry average and a simply awesome (lack of) failure rate. Contrast to the other mining companies equipment, which has double digit failure rates and it's even better.  Anyone who tells you differently is lying.
• OP's experience is the norm. People rarely come to a forum to post when they have a positive experience, they usually come and post to complain. After 50,000 units shipped and you look at the complaints, that should tell you something.  Most people are not complaining, just a handful of disgruntled people and a whole lot of trolls who aren't even customers.
• The only people who get rude responses from me are people who initiate a conversation with rudeness or lies. Go on, ask one of the trolls to provide proof to the contrary, you won't find it.  The secret is being respectful and polite and you get the same in return.  Be an asshole and you get the same in return... funny how that works.

Inaba you are an absolute ballbag living off innocent peoples conned money being cheeky to your customers sick of reading your offensive comments and the sooner you and BFL crew are all behind bars the better for the BTC community. Scammed = taking money off someone and not giving them what they paid for nearly a year later. Ordered a 5gh BFL machine and so glad i cancelled it days later. Had this gut feeling in my stomach- THAT YOU ARE A SLIMEY HORRIBLE CUNT

Gets a new account and causes some myther between people. Logs in own account and stirs it even more.

Josh 'inaba' cockroach is laughing at you all and you don't see it. He won't see any jail or anything from any of this and he knows it! Yes, he's a silver spooned only child who as no empathy or compassion for others but thats what makes these cockroaches what they are and why they don't care and never will.

I hope i'm wrong but i'm certain on this, The global corruption is epidemic and once you see what its really doing these articles make me laugh even more.

BTW josh, Fuck you you crack whore freak show, Even if you avoid jail people will know who you are and you will get your just deserves! DIRTY  FILTHY  MOTHER  FUCKING  COCKROACH! I'm i getting under your skin with the truth again? Go get your bum boy theymos ban me again and ruin the accounts of loads of people on here AGAIN! Or did someone Pay the extortion fee just to get access when it wasn't their fault? Its funny because you guys are meant to be 'tech' specialists and you don't know shit! You can't ban someone who knows tech, But your all to do with scamming aint you!

Wake up people, Stop falling for their twisted marketing. Any news is good news right! People will still fall for these pricks! People are all(90-95%) clinically insane in the west and are programmed to be consumers. Thats just the facts so this is what people do, Consume without thinking!

Sad, But true

Dang M3SSY, did you get yet another account banned?  You going for a trifecta now?

Avoiding other people questions again? When's your monarch coming? 2 weeks?

Tri? Jesus your behind a little, try 8-10 times and you know when the accounts get banned? When josh starts crying, funny that. Then again, theymos is shitting a brick now cause he deletes my comments that state that he doesn't give a shit but his 20-30 btc every month from this site. That he charges people to use vpns and other stuff when it not their fault.

Pure con artists same as they did with glbse but no one listens to truth, they prefer play games with trolls like yourself who just spout out shit and distract people from the truth. I understand your game even if you don't! I got enough life experience from India to america to know its all the same game that's ran from corruption.

Gtfo of here you dirty cockroach, people are waking up to what in say, just like shit younspread, the truth starts sticking as well if you chuck enough of it.

Come on theymos, I've spoke to much truth about you thermal flask, ban me again and ruin loads of other peoples accounts again! Charge them and get more monies off unsuspecting people.

This forum needs burning and forgetting, its ran by crooks for crooks!

Actually, you keep getting banned because your an idiot, not because Josh is doing anything.  Stop and think about it, you've openly admitted you've been banned and that you've created a new account to keep posting.  That's a red flag and the moderators will just keep banning you as you're more over the top than the normal troll on here. 

[k9quaint]

Let me clear up a few points here real quick:

• BFL stole nothing. Unless someone can provide some proof to the contrary, they are lying.
• BFL has scammed no one. Unless someone can provide proof to the contrary, they are lying. (Go on, ask for proof from the trolls claiming scams, you'll never get it.)
• BFL gave refund for over six months past the estimated shipping date. BFL only stopped giving refunds after shipping started. Anyone who tells you differently is lying.
• There was no promised shipping date for the Monarch line and in fact there were big bold text stating that it is a preorder and subject to delay. Anyone who tells you the Monarch is late and that BFL made promises on delivery time is lying.
• BFL has shipped over 50,000 products in the 65nm line. The failure rate is less than 1% (0.72%) not including power supplies.  If you include power supplies, that goes to 1.65%.  Far lower than industry average and a simply awesome (lack of) failure rate. Contrast to the other mining companies equipment, which has double digit failure rates and it's even better.  Anyone who tells you differently is lying.
• OP's experience is the norm. People rarely come to a forum to post when they have a positive experience, they usually come and post to complain. After 50,000 units shipped and you look at the complaints, that should tell you something.  Most people are not complaining, just a handful of disgruntled people and a whole lot of trolls who aren't even customers.
• The only people who get rude responses from me are people who initiate a conversation with rudeness or lies. Go on, ask one of the trolls to provide proof to the contrary, you won't find it.  The secret is being respectful and polite and you get the same in return.  Be an asshole and you get the same in return... funny how that works.

Inaba
Trust: -1468: -12 / +5(5)
Warning: Trade with extreme caution!

and

http://arstechnica.com/tech-policy/2014/04/digging-for-answers-the-strong-smell-of-fraud-from-one-bitcoin-miner-maker/

STRONG SMELL OF FRAUD INDEED. 

[Bicknellski]

Let me clear up a few points here real quick:

• BFL stole nothing. Unless someone can provide some proof to the contrary, they are lying.
• BFL has scammed no one. Unless someone can provide proof to the contrary, they are lying. (Go on, ask for proof from the trolls claiming scams, you'll never get it.)
• BFL gave refund for over six months past the estimated shipping date. BFL only stopped giving refunds after shipping started. Anyone who tells you differently is lying.
• There was no promised shipping date for the Monarch line and in fact there were big bold text stating that it is a preorder and subject to delay. Anyone who tells you the Monarch is late and that BFL made promises on delivery time is lying.
• BFL has shipped over 50,000 products in the 65nm line. The failure rate is less than 1% (0.72%) not including power supplies.  If you include power supplies, that goes to 1.65%.  Far lower than industry average and a simply awesome (lack of) failure rate. Contrast to the other mining companies equipment, which has double digit failure rates and it's even better.  Anyone who tells you differently is lying.
• OP's experience is the norm. People rarely come to a forum to post when they have a positive experience, they usually come and post to complain. After 50,000 units shipped and you look at the complaints, that should tell you something.  Most people are not complaining, just a handful of disgruntled people and a whole lot of trolls who aren't even customers.
• The only people who get rude responses from me are people who initiate a conversation with rudeness or lies. Go on, ask one of the trolls to provide proof to the contrary, you won't find it.  The secret is being respectful and polite and you get the same in return.  Be an asshole and you get the same in return... funny how that works.

Inaba
Trust: -1468: -12 / +5(5)
Warning: Trade with extreme caution!

and

http://arstechnica.com/tech-policy/2014/04/digging-for-answers-the-strong-smell-of-fraud-from-one-bitcoin-miner-maker/

STRONG SMELL OF FRAUD INDEED.  

Inaba -3338: -23 / +8(8 )

Who do you need in your trust circle K? I got him a lot further down on trust ratings than you.

The probation officer in Sonny V.'s case needs to get a bitcoin consultant to help her find all the BTC that was " test - mined" at Eclipse. Bet you dollars to donuts that there is blockchain smoking gun for that.

[k9quaint]

Name:   norgan
Posts:   10
Activity:   10
Position:   Newbie
Date Registered:   April 01, 2014, 11:48:00 PM
Last Active:   April 24, 2014, 01:06:25 PM

Newbie account makes thread singing praises of BFL. Inaba magically appears to defend the thread. BFL white knight drools all over thread.
Is it 2012? 2013? or 2014?

[norgan]

Name:   norgan
Posts:   10
Activity:   10
Position:   Newbie
Date Registered:   April 01, 2014, 11:48:00 PM
Last Active:   April 24, 2014, 01:06:25 PM

Newbie account makes thread singing praises of BFL. Inaba magically appears to defend the thread. BFL white knight drools all over thread.
Is it 2012? 2013? or 2014?

ok ok I get it, there is a lot of hurt from BFL. I am not working for nor have I anything to do with them. I honestly have just felt like they gave me great service.

I never thought I simple bit of feedback would turn into such a big discussion. I have learnt a lot for this that's for sure.

For the record, I am not standing up for BFL and I couldn't care less what happens to them. I just wanted to share something positive for once.

Yes I am new, I have been mining for around 2 months and only have this BFL and a couple of U2's and a yellow jacket.

You can look me up, norgan is all over the web and I've been in the IT industry for almost 20 years.

For interest here is my comms with BFL, judge for yourself (sanitised a little so I don't get added to spam lists:

Code:

From: ButterflyLabsINC .
Sent: ‎Tuesday‎, ‎22‎ ‎April‎ ‎2014 ‎3‎:‎42‎ ‎AM
To: xxxx


Hello Nathan-


Your Tracking number is: CJ241898478US  VIA: USPS Tracking



​Regards,
Nathan X.
Butterfly Labs Inc.
Customer Service​



On Thu, Apr 17, 2014 at 6:25 PM, Nathan xxxx<xxxxxx> wrote:


Hi Nathan, the unit has arrived. I cannot see my RMA in my account. Are you able to add it in so I can track it please?



Sent from Windows Mail


From: ButterflyLabsINC .
Sent: ‎Tuesday‎, ‎8‎ ‎April‎ ‎2014 ‎1‎:‎43‎ ‎AM
To: Nathan xxxx



Greetings Nathan-


Unfortunately at this time we can not upgrade the unit to a 60Gh/s Miner or supply the parts to upgrade yourself. Making any modifications to the PCB board will void the warranty and are not recommended to attempt unless you are adequately trained in PCB board / chip set soldering. We will keep an eye out for your package.



​Regards,
Nathan X.
Butterfly Labs Inc.
Customer Service​



On Mon, Apr 7, 2014 at 5:49 AM, Nathan xxxxxx <xxxxx> wrote:


Hey Nathan,


Board is on it’s way. How much would it cost to have the second side populated to make it a 60Gh/s unit? even if you just supply the components that I can solder on would be an option.



Sent from Windows Mail


From: ButterflyLabsINC . 
Sent: ‎Thursday‎, ‎3‎ ‎April‎ ‎2014 ‎4‎:‎42‎ ‎AM
To: Nathan xxxxxx




Greetings Nathan-


You can just send in the board for repair if it would make shipping costs easier. We will repair the board and have it shipped back via USPS Standard Shipping normally within 3-5 business days of the unit's arrival.



​Regards,
Nathan X.
Butterfly Labs Inc.
Customer Service​



On Wed, Apr 2, 2014 at 12:27 PM, Nathan xxxx <xxxxxx> wrote:


Thankyou. What exactly will happen? I just want to understand as it will be costly to send in. Will you repair? What cost will there be to me? Do i have to send the entire unit or can i just send the board by itself?
Sent from my Windows Phone

From: ButterflyLabsINC .
Sent: ‎3/‎04/‎2014 2:35 AM
To: Nathan xxxxxxx
Subject: Re: TECH Form: Damaged bitforce sc orion



Greetings Nathan-



Your RMA number is: xxxxxx-RMA  You will need to write this on both sides of the parcel box with your defective unit along with a note indicating it is a Third Party RMA. You will want to ship it to:


Butterfly Labs
c/o RMA Dept.
10770 El Monte
 Suite 101
 Overland Park, KS 66211


I sincerely apologize for the inconvenience. If you have any questions or concerns, please do not hesitate to contact us.



​Regards,
Nathan X.
Butterfly Labs Inc.
Customer Service​



On Tue, Apr 1, 2014 at 11:24 PM, Nathan xxxxx <xxxxxxx> wrote:


RMA #00000



Sent from Windows Mail


From: ButterflyLabsINC .
Sent: ‎Wednesday‎, ‎2‎ ‎April‎ ‎2014 ‎3‎:‎33‎ ‎AM
To: Nathanxxxx




Greetings Nathan-


Very sorry to hear about the issues you're experiencing with the miner you received. Since you are not the original owner, we will have to initiate a Third Party RMA. I will need the serial number located on the back of the miner along with your name and current shipping address before we can proceed further.



​Regards,
Nathan X.
Butterfly Labs Inc.
Customer Service​



On Mon, Mar 31, 2014 at 7:09 PM, <xxxxxxxxx> wrote:
Name: Nathan
Email: xxxxxxx
Message: 
Hi, I have purchased a second hand unit and it looks to have water damage (I was told "taken apart for cleaning, now doesn't work").
I was wondering if you could assist in repair. Either I can send you the base board for repair or if you could assist with circuit diagrams so I can troubleshoot myself. 

IT is what it is and you will either write this off as BFL bs or you'll read the emails and believe that I just wanted to share something positive. I have never in my life had a company be ok with dismantling a product bought second hand and still honour warranty. Perhaps they are just trying to impress me to buy more products (not going to work since I am not ok with investing any real cash in mining) but either way, it's a great win for me and I am happy with the result.

[Bicknellski]

I just wanted to share something positive for once.

Meaning you have not shared positive things before?

Or is it you know that they have been slammed hard for being scammers and are trying to defend them?

Very interesting turn of phrase almost like you have been following this for years not weeks.

It is clear you want to say something positive about BFL you have done it 3 times now but when are you going to comment about your thoughts on the negatives aspects? I'd like to hear you comment on those accusations leveled against BFL. The lawsuits? The fact the majority shareholder of BFL just received another 2 years on his probation for his activities related to BFL that Judge clearly thinks STINKS.

We want to know what you think of the millions in lost revenue and hundreds if not thousands that have been injured and continue to be injured by BFL? You come across unsympathetic to the plight of those who have been seriously damaged by BFL and given their latest product the Monarch the problems continue to grow each day. People might listen if you balance things out and properly weigh in on those negative issues as well. You can't judge a company on one good review nor one bad review can you? What have you got to say about the millions lost?

[k9quaint]

Name:   norgan
Posts:   10
Activity:   10
Position:   Newbie
Date Registered:   April 01, 2014, 11:48:00 PM
Last Active:   April 24, 2014, 01:06:25 PM

Newbie account makes thread singing praises of BFL. Inaba magically appears to defend the thread. BFL white knight drools all over thread.
Is it 2012? 2013? or 2014?

ok ok I get it, there is a lot of hurt from BFL. I am not working for nor have I anything to do with them. I honestly have just felt like they gave me great service.

I never thought I simple bit of feedback would turn into such a big discussion. I have learnt a lot for this that's for sure.

<snip>

Don't take it personally. BFL has astro-turfed their own forums as well as these. Inaba/Josh was even caught out maintaining multiple accounts for the BFL shoutbox.
People here are naturally skeptical of random input from new accounts that relate a positive spin to BFL.

If you are Josh, then you have a date with a federal judge or two in the near future.
If you are not Josh, then thanks for the input. Even a broken watch (analog) is right twice a day so it stands to reason that BFL would have gotten something right eventually

[opieum2]

I have an order with BFL as well. While I have not been happy with the eternal delays, I do get quick and consistent replies via email (only positive I can say). That being said offering me a coupon to buy another piece of hardware after being massively late with their first order is almost a slap in the face. Pretty much saying hey we fucked up...buy the same product from us at half the current listed price. Yea kinda misses the point. That is not compensation. Thats a sales pitch. GOOD customer service makes up for the loss in a huge way. And they screwed up in a HUGE way.

I ordered a 300GHs pre-black Friday. So I paid that full price. for 300Ghs....putting in a refund as they took far too long. And since the are doing dumb shit like having to sell the queue place to get the refunds (illegal according to FTC regs anyway). All I know is I will push for getting it back ASAP. I have other manufactures who deliver on time (when they say they will) that I am glad to give my business to.

[norgan]

I just wanted to share something positive for once.

Meaning you have not shared positive things before?

Or is it you know that they have been slammed hard for being scammers and are trying to defend them?

Very interesting turn of phrase almost like you have been following this for years not weeks.

It is clear you want to say something positive about BFL you have done it 3 times now but when are you going to comment about your thoughts on the negatives aspects? I'd like to hear you comment on those accusations leveled against BFL. The lawsuits? The fact the majority shareholder of BFL just received another 2 years on his probation for his activities related to BFL that Judge clearly thinks STINKS.

We want to know what you think of the millions in lost revenue and hundreds if not thousands that have been injured and continue to be injured by BFL? You come across unsympathetic to the plight of those who have been seriously damaged by BFL and given their latest product the Monarch the problems continue to grow each day. People might listen if you balance things out and properly weigh in on those negative issues as well. You can't judge a company on one good review nor one bad review can you? What have you got to say about the millions lost?

for once, meaning I have seen all the negativity posted about BFL and really in general I find myself let down by bad customer service from many vendors. So it is nice to be able to share a good customer service experience.

I am one to look into any area of interest I find myself exploring and have been seeing the negative BFL stuff posted here and in news articles.

As for commenting on the negative aspects this is how I see it from what I've read so far:

BFL have been having issues with delayed shipping of pre-orders and not meeting supposed deadlines. I have never ordered new hardware from BFL so cannot comment on my own experiences with this.

I have a habit of not really concerning myself with other peoples problems so from my own personal point of view I have only had positive experiences with BFL.  I don't know why you are hell bent on getting someone's opinion on something they have not personal had any experience on.

If you really want my opinion on it then here you go:

It sounds like BFL may have mislead some customers into buying equipment that wasn't delivered according to what they were promised. I can imagine trying to get things manufactured and tested when there are no real industry experts or documentation on may be difficult and I can understand some delay in these new products.
It sounds like BFL have tried to refund or compensate people for late deliveries which some people find inadequate.

Do I know or think BFL have done anything intentionally wrong? Maybe, I don't know enough facts to be honest and I'm not one to go around slamming people or companies unless I personally have some proof on it.

I think opiem2 has a very good point, great customer service can make a HUGE difference to customer satisfaction. I guess time will tell what will happen and what the facts are here.
Bottom line is, if you don't like them then don't buy from them. If you did and no longer want to deal with them then ask for a refund, I'm sure they will oblige and if not I know our trade laws in Australia cover us to ensure a refund on any product that is not delivered or not performing as advertised.

I didn't post here to speculate on the bad experiences of customers, I posted here to share something that I found to be very positive.
I hope this is an indication of the real intent of BFL and maybe they will start delivering stuff or learning to be more conservative with delivery dates to set the right customer expectations.

[Huangww]

BFL is notorious.

[kendog77]

Why would anyone be wasting time with a bfl single or any bfl 65 nm product right now? Aren't they losing money after electricity costs are factored in?

[Bicknellski]

I have a habit of not really concerning myself with other peoples problems so from my own personal point of view I have only had positive experiences with BFL.

Well no one needs to be in the habit of concerning themselves with your reviews of BFL then do they. That pretty much sums up what you are doing. You are trying to whiteknight a company that has clearly, and with ample evidence you have read and are well aware of and still ignored the plight of hundreds of angry BFL customers, screwed people out of millions. Your reasoning is since you got 1 RMA on time they are worthy of praise to counter all the negativity? That is what a paid shill does. The reputation of this company is clearly reported on given the years of bad service your attempt to rehab a company that still is ripping people off with their gh/s offers and the Monarch is beyond me.

The fact you think it is somehow necessary to "balance" out the bad with very weak and anecdotal experiences that are easily staged and have been staged in the past then post cut and paste emails with no headers etc? Please. If you want to do the community a service get to know the people you are not concerned with and their problems. BFL's continued scamming affects us all primarily it wastes all our time. If you want good service BFL is not the model check out Dogie's careful review of manufactures here: https://bitcointalk.org/index.php?topic=456691

Again you seem to think it is alright to live in a vacuum ignoring the reality of the situation. Why does anyone complain about unethical practices? Why do people take the time to read the court cases against BFL and their majority shareholder? Why would anyone be motivated to warn people off buying from BFL?

I would respectfully submit there are 2 reasons. 1 they have conscious. 2 they were wronged by BFL. For me it is both. I don't buy your story, the reasons you have to whiteknight BFL do not add up. There is more to why you are doing what you are doing. Ethically you must see how reprehensible it is to ignore others suffering and to promote these crooks. 100's of FTC complaints are documented. I don't buy it for a second you are new to the whole BFL story and that you somehow happened on to the rig of your dreams. Photos of the water damaged unit and the RMA unit stuck somewhere in transmission? Weren't you going to provide some evidence? Unfortunately at this point you make some pretty uncharacteristic claims about BFL but we don't have any verifiable evidence. You need to provide verifiable proof of your claims.

And in an effort to make sure any new people are considering BFL please read the article on the Stench at BFL here: http://arstechnica.com/tech-policy/2014/04/digging-for-answers-the-strong-smell-of-fraud-from-one-bitcoin-miner-maker/

Revenue and a growing rap sheet

But on September 3, 2013, Vleisides’ probation officer, Courtney Pierce, filed a violation report with the Missouri federal judge handling his case (just over two months after Ars published our first articles about Butterfly Labs and its mining machines). In her memo to the judge, Pierce wrote that Vleisides was now an employee of and the dominant shareholder in BFL, a company which "advertises all of its technology for purchase through pre-order... Vleisides did not seek the express approval of the probation officer prior to engaging in a business that involves the solicitation of funds through pre-orders."

She continued:

The Probation Office has been notified by the US Postal Inspection Service that hundreds of complaints have been filed against BFL from individuals who have placed pre-orders for hardware from BFL.

The seriousness of Vleisides' instant offense [the lottery scam], coupled with his current involvement in a somewhat similar business enterprise are cause for concern.

I am glad that there are people working to bring the rat bastards to justice. Apathy and turning a blind eye to obvious violations is something you might hold as a tenet in your moral make-up but many of us here are not going to ignore what these people have done. You are perpetuating suffering off this community in attempting to rehab BFL. They lost the moral high ground the day they took their first BTC and didn't truthfully have a product for sale and the fact that continues today with the Monarch and their cloud operations is just the tip of cesspool that BFL has created. BFL could have grown into a billion dollar enterprise if that had actually had the intent to sell miners. It is clear to most people who follow mining that is not their motivation.

On the heels of Vleisides' probation, BFL now moves immediately to the new lawsuit. Kyle Alexander, and Dylan Symington et al. v. BF Labs (PDF) describes two attempted purchases made by the named plaintiffs. Alexander claims that he paid $308 to BFL in June 2013 for a low-end mining machine. However, despite repeated inquiries to BFL, Alexander was simply told “shipping had begun”—yet his box didn't arrive.

In March 2014, Alexander again asked about his order and was simply informed that it was changed to a “Mining by the GH” (gigahash) product, an as-yet-unreleased product from BFL.

“Plaintiff Kyle Alexander never changed or modified his order and never gave Defendant permission to use the equipment he ordered to mine bitcoins for itself or for anyone else,” says his complaint. “To date, Plaintiff Kyle Alexander has not received any mining equipment from Defendant. Since Plaintiff Kyle Alexander pre-paid for his order of mining equipment from Defendant in June of 2013, numerous bitcoins have been mined by others, and the difficulty of mining new bitcoins has substantially increased over such time.”

The other named plaintiff, Dylan Symington, paid $1,333.00 to BFL in April 2013 but did not receive his order for seven months.

Both men allege that BFL engaged in deception under the Kansas Consumer Protection Act, received unjust enrichment, and made negligent misrepresentation. BFL has yet to formally respond to the new charges.