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Author Topic: I can no longer sign into my account, please help  (Read 391 times)
TanteStefana2
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May 17, 2014, 11:50:54 PM
 #1

Hello,

Yesterday, I suddenly couldn't sign into my account.  My user name is TanteStefana, and when I try to recover my password, the email never arrives.  Where can I report the problem please?  I've looked over the forums, and I think this is the correct place to post.  Please direct me if I am wrong, thank you very much.

Sincerely TS

Another proud lifetime Dash Foundation member Smiley My TanteStefana account was hacked, Beware trading
"You'll never reach your destination if you stop to throw stones at every dog that barks."
Sir Winston Churchill  BTC: 12pu5nMDPEyUGu3HTbnUB5zY5RG65EQE5d
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mailmansDOG
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May 17, 2014, 11:52:10 PM
 #2

Try deleting your cookies and cache. If you know your password this might be the fix for you.

I've goten a cokie error in the past a couple of times. Deleting cookies fixed it.

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May 17, 2014, 11:55:06 PM
 #3

Try deleting your cookies and cache. If you know your password this might be the fix for you.

I've goten a cokie error in the past a couple of times. Deleting cookies fixed it.

THIS! It worked for me in the past.

I used an extension called click&clean so I wouldn't have to delete cookies other websites might be using. It helps you delete cookies seperately by website.



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May 18, 2014, 12:01:33 AM
 #4

Hello,

Yesterday, I suddenly couldn't sign into my account.  My user name is TanteStefana, and when I try to recover my password, the email never arrives.  Where can I report the problem please?  I've looked over the forums, and I think this is the correct place to post.  Please direct me if I am wrong, thank you very much.

Sincerely TS

Check your "e-mail spam folder" - I am pretty sure you'll find it there - as I know this feature works fine on this forum.

And next time you should consider to set up a "Secret Question"

Quote
To help retrieve your password, enter a question here with an answer that only you know. Using this feature is not recommended. Anyone who guesses your secret answer will have access to your account. It's like a second password.


" Using this feature is not recommended. "  but you can set it up in secure way Smiley In my case it helps me many times to recover my password Smiley

 
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SIGNATURES
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TanteStefana2
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May 18, 2014, 12:03:09 AM
 #5

It's a problem on all computers I've tried to log in with (3 different computers, one device)  But no go.  Thanks for trying!  It never shows up in my spam folder either.  Is there a support area for accounts?

I do have a secret question, but it is one that I don't think I would have chosen because there would be multiple possible answers.

Another proud lifetime Dash Foundation member Smiley My TanteStefana account was hacked, Beware trading
"You'll never reach your destination if you stop to throw stones at every dog that barks."
Sir Winston Churchill  BTC: 12pu5nMDPEyUGu3HTbnUB5zY5RG65EQE5d
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May 18, 2014, 12:10:11 AM
 #6

It's a problem on all computers I've tried to log in with (3 different computers, one device)  But no go.  Thanks for trying!  It never shows up in my spam folder either.  Is there a support area for accounts?

For account recovery, you need to send a PM to theymos (the admin) and prove you are the owner of the account. Smiley

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May 18, 2014, 12:23:56 AM
Last edit: May 18, 2014, 12:49:53 AM by jbrnt
 #7

For account recovery, you need to send a PM to theymos (the admin) and prove you are the owner of the account. Smiley

Yes, it is said that if you can sign a message with the bitcoin address associated with the account, you can prove ownership. It seems impossible now. The old account is corrupted or something, stats are very strange...

https://bitcointalk.org/index.php?action=profile;u=223851
(Over 1600 posts recorded but only 9 are visible)

Edit:
My mistake, I ignored the whole branch of altcoin subforum, so I can only see 9 posts. If I cancel the ignore, I am sure I can view all 1600 posts. So, just pick a bitcoin address you posted form one of your old posts and send some coins from that address with a signed message. Don't know what to write, may be something along the lines TanteStefana and TanteStefana2 is the same person and you would like to reset the password. Then PM theymos.

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May 18, 2014, 12:26:54 AM
 #8

https://bitcointalk.org/index.php?action=profile;u=223851
(Over 1600 posts recorded but only 9 are visible)

hmm...That's strange but I can read all his 84 pages of posts. https://bitcointalk.org/index.php?action=profile;u=223851;sa=showPosts

TanteStefana2
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May 18, 2014, 06:51:22 PM
 #9

Man I talk too much!  Ok, I will try this, thanks!!!

Oh god I'm stupid, I don't have any bitcoins at the moment, and even if I did, I've never advertised my bitcoin address!

This sucks!   Cry

Another proud lifetime Dash Foundation member Smiley My TanteStefana account was hacked, Beware trading
"You'll never reach your destination if you stop to throw stones at every dog that barks."
Sir Winston Churchill  BTC: 12pu5nMDPEyUGu3HTbnUB5zY5RG65EQE5d
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