www.BitcoinExchange.cc - BTC / MtGoxUSD / Liberty Reserve / WU / MoneyGram

[TheGer]

I personally cashed out almost $600 with Bitcoinexchange.  Ya it took a little longer than stated, but I'd feel like a tool complaining about waiting for some free money.

[SirBruce]

It's not "free money"... the only person getting "free money" is BitcoinExchange, which not only takes a percentage of the transaction, but also apparrently gets to sit on it as long as they like to sell whenever they like and pocket the extra profit, interest free, rather than service you in a timely manner.

I have no problem with exchange services that provide 72-hour turnaround.  I have a problem with exchange services that advertise a 72-hour turnaround WORST CASE and instead provide a 168-hour turnaround (or never, who knows?).

[dkehler]

Well, the PayPal thing has obviously set BitcoinExchange back in terms of how quickly he can make transfers.  People need to realize this.  I personally have cashed out several thousand dollars worth of bitcoins and although latest batch took a couple of weeks, I got my money.  Be patient.

[SirBruce]

If they've been "set back" in how quickly he should process things, they should have advised such in the email.  Instead, I was told "Great, will get this out ASAP." which seems to have been misleading.  Also, they should update the website.

The service is less than advertised, so I don't think I should have to pay the advertised price.

[TheGer]

I feel for you buddy...  Losing out on the interest from 1.33 BTC must be a real heartbreaker....  Let me find a suitable country song to sing to you...

[SirBruce]

As predicted, BitcoinExchage claimed "it's the weekend" excuse:

> Please read the thread, ACH transferrs are not processed by banks on weekend. Furthermore, there are no ACH transaction fees to begin with.
>
> Your payment should arrive by Tuesday.

Again, the sale was confirmed Monday evening.  At the latest he should have started the transfer Tuesday.  The ACH transfer should have completed Thursday or Friday.  The weekend would never be involved.  It was only involved because he decided to not initiate the transfer until who knows when... Friday probably.

[TheGer]

Dude spot acting like a punk.  Instead of blathering on about you 1.33 BTC to other forum members why don't you keep it to PM's and emails with BCE.

[SirBruce]

"Dude", I'm letting everyone here know that BitcoinExchange lies about their turnaround times and won't answer their emails.  It was only when I posted here to publically embarrass them did they even bother to respond.

[TheGer]

At this point the only one that should be embarassed is you.

[frutza]

SirBruce, I have done business with BitcoinExchange and although it's not always real-time, it's NOT a rip-off either. Patience is a virtue, and your Lordship should know that!

[johnjohnx2]

Everything is frozen right now due to MtGox being hacked/KIA. Everyone just calm down.

[SirBruce]

Fiirstly, why is everyone preaching patience?  If BitcoinExchange typically takes a week, that's their choice, BUT THEY ADVERTISE 72 HOURS WORST CASE.  It's false advertising regardless of the reason, and intentionally deceptive if they routinely take a week as everyone here seems to be saying.

Secondly, again, they claim the weekend is the holdup, when it clearly is not; had they done the transaction on Tuesday it would have been done Thursday or Friday.  So, this is again BitcoinExchange lying to customers, regardless of whether or not they always say this.

Thirdly, this has nothing to do with MtGox being hacked, as my transaction was made Monday.  If it was, then they should have emailed me saying, "Hey, MtGox was hacked, your transaction is delayed, sorry for that, he's a partial refund."  They have not, nor do I expect them to do so.

[TheGer]

You forgot to mention your 1.33 BTC payout.  Make sure you get your interest on that eh champ?  Don't take no for an answer...

[johnjohnx2]

You forgot to mention your 1.33 BTC payout.  Make sure you get your interest on that eh champ?  Don't take no for an answer...

Don't be an instigator.

[TheGer]

don't be a

[SirBruce]

Update: Still no transfer today.  It's now been a full week since confirmation.

Bruce

[johnjohnx2]

If he would post a statement in the thread of what is going on with all the delays and what not it would help us all out.

[tanerlorn]

Obviously with mtgox being frozen, he can't do anything.

Also you have to consider, the guy had 7k in PAYPAL. Freaking unrealiable paypal. Who knows how much he had in mtgox, the 250k coin account could have been his.

[SirBruce]

Why do you keep brining up the MtGox issue?

1. This order was confirmed *last* Monday and thus filled either *last* Monday or Tuesday at the latest; before any MtGox issues.

2. The guy runs his own exchange.  MtGox is *according to his website* simply for price determination.  It's up to him to cover the sales, not to wait until he's sold it on MtGox.  If I wanted to rely on MtGox for the transaction I could have used MtGox directly.

3. If the MtGox issues were preventing the transaction he should have communicated such to his customers.  He has not.

4. If the MtGox issues were preventing the transaction he should either cover the sales out of his own pocket or refund the bitcoins to his customers, along with transaction fees and commission, plus interest.

[Benjie]

So did this guy roll us or what i have lots of money tied between him and MTgox, looks like a really bad week.......Did anyone call him on AIM/Skype or whatever ??