Paypal Buyer Protection

[hamtitampti]

Hi

I have bought at a scam site .. (yes i know) 0.1 BTC for 30$ or so. Wantet to see if it maybe comes.
Logically, it did not come.

So i complained @paypal that this was fraud. After writing them twice, i got this answer

Guten Tag, Herr xxx xx!

Da es sich bei dem von Ihnen erworbenen Artikel um einen virtuellen Artikel eine Sonderanfertigung handelt, können wir Ihre Beschwerde nicht weiter untersuchen.

Sie können den PayPal-Käuferschutz nur für materielle Artikel in Anspruch nehmen. Außerdem muss der Artikel mit der Post verschickt werden können.

Deshalb sind diese Artikel vom Käuferschutz ausgenommen:

Virtuelle und immaterielle Güter (zum Beispiel Dienstleistungen, Gutscheine, Downloads und weitere nicht physische Güter)

Fahrzeuge, einschließlich Autos, Motorräder, Boote und Flugzeuge

Sämtliche Artikel, die gegen die PayPal-Nutzungsbedingungen verstoßen

 
Was können Sie jetzt tun?

Versuchen Sie, die Angelegenheit im Kontakt mit dem Verkäufer zu klären. Wir wissen aus Erfahrung, dass häufig Missverständnisse und Verständigungsprobleme zugrunde liegen, die sich mitunter durch einen Telefonanruf bereinigen lassen.
 
Vielen Dank für Ihr Verständnis.

Translated:

Good day, Mr. xxx xx!

As products in your purchased item is a custom made virtual item , we can not investigate your complaint.

You can take the PayPal Buyer Protection only for material items to complete. Moreover, the article have to be sent by physical mail.

Therefore, these items are excluded from the protection buyer:

Virtual and intangible assets (for example, services, coupons, downloads, and other non-physical goods)

Vehicles, including cars, motorcycles, boats and planes

All items that infringe the PayPal User Agreement

 
What can you do now?

Try to resolve the matter in contact with the seller. We know from experience that often misunderstandings and communication problems underlying, which can be sometimes clean up by a phone call.
 
Thank you for your understanding.

So learn, that not even buying a software is protected by Paypal.
Bastards

[hilariousandco]

Did you pay with your PayPal balance or from a credit or debit card. Try do a charegback via your bank if you paid with a card.

[shorena]

>inb4: paypal fucks you over when you are scammed allready.

Sorry for your loss, but you could have known this. Paypal has a very bad reputation when it comes to Bitcoin and other digital good for exactly this policy.

[Cryptopher]

Yeah virtual currencies are easy to dispute so they steer clean on protecting buyers on these. To be honest, they should penalise the seller for accepting PayPal as a payment option in this case.

Let's face it, the deal was way too good to be true, I'm sorry that you had to find out the hard way.

Even with the Blockchain there is no way that you can prove to PayPal that you are each the owners of your wallets, even if the transaction went through.

[tatu]

So paypal backs scammers even more now? What a joke.

[Cryptopher]

So paypal backs scammers even more now? What a joke.

They obviously don't back them, they just favour buyers when the trades are within their terms of service.

[beetcoin]

i guess that's the cost of your lesson. dealing through paypal + too good to be true. it's a good idea to exercise caution.. that should be rule #1 for bitcoin.

[acs267]

PayPal has fucked so many people over I'm honestly scared to use it. From holding funds for no reason, random transactions, and not protecting buyers... Why aren't they shut down?

[RodeoX]

Why God why !!! 
NEVER use PayPal. Your money is gone.

[Cryptopher]

Why God why !!! 
NEVER use PayPal. Your money is gone.

PayPal aren't that bad. I think it's a case of knowing when to use something like PayPal and when not to. In this case the buyer was foolish to believe that the deal was legit and relied on PayPal to back him up in case.

In this case it wasn't wise to use PayPal for such a speculative purchase when the chance of receiving the goods was little to none.

[Trading]

In this case, he was scammed without direct responsibility from paypal. Usually, it's someone that sold bitcoins and was paid by paypal, that is scammed, because the buyer did a chargeback claiming that his paypal account was hacked and paypal gave him back his money. In this case, paypal just refused to take parts, helping the scammer with inaction instead of being paypal the doer of the scamming action.

If the op complained that his account was hacked and that he didn't order the payment, he could end up on top.

Now, it seems his only help are the credit card company, if he used one attached to his paypal account.

Never do any deal with a site without searching the site in detail.

Open a thread on the scamms thread https://bitcointalk.org/index.php?board=83.0, in order to screw their business and save others from the same mistake.

P.S. As Cato, the elder, would end his speech ("Delenda est Carthago"), I end with my "I hate paypal" or, why not, Delenda est Paypal.

[commandrix]

See, this is why you never want to use Paypal to buy and sell cryptos. That was one of the first things I learned.

PayPal has fucked so many people over I'm honestly scared to use it. From holding funds for no reason, random transactions, and not protecting buyers... Why aren't they shut down?

Because they're owned by eBay that's why. They've got so much fiat currency behind them that it's not even funny.

[KWH]

If it isn't tangible, Paypal won't back it. Been this way long before Bitcoin.

[johnwest]

Its clear written in paypal policy they do not cover buyer protection on Digital Goods.

[Bitcoin Magazine]

i know a reputable source that can sell u 0.1 btc for only $75.  i've dealt with them persoanlly many times

[Cryptopher]

i know a reputable source that can sell u 0.1 btc for only $75.  i've dealt with them persoanlly many times

That's quite a premium, even for a fractional amount.

In any case it is probably worth PMing the user regarding such an offer. After being scammed already - albeit for a relatively small amount, I can't imagine that they are up for paying top dollar.

[xXBEVOXx]

PayPal could be a much greater portal for bitcoin sales and purchases, but a lot of work is needed on buyer protection end. In the end it it's the scammers at fault and boot PayPal.

[b!z]

tl;dr: Bitcoin > PayPal

[cinder]

Do not use paypal for digital good.

You will have no proof of delivery to the right person.

[bitmaster111]

Paypal has always been a noxious, horrible company. I think the only time I’ve used it in the past 2 years now i. I’m sure there are other times I’ve used it that I can’t remember (I’m sure paypal sure can), but its about time online merchants or anyone who collects money for any reason figure out a new way to get paid. Hell, use bitcoin or something. Anything but paypal.