cryptsy did not add money to account after transfer

[rtr4]

There are quite some differences between ordinary transactions and coinbase transactions (block generation rewards).
And IIRC, most exchanges won't read the coinbase transactions at all when they process the block data.

And why they were able to read it several times and suddenly stopped?

[BTC_Fundamentals]

Have you received coins ?

[rtr4]

No i haven't despite several complaints. Now i wrote to mullock in cryptsy.. Not sure if this help either

[Minnlo]

And why they were able to read it several times and suddenly stopped?

Are those working deposits also coinbase transaction (block reward, no inputs) or ordinary transaction (with inputs)? 

[rtr4]

It was money i had mined then after certain amonut sent to cryptsy account. This has worked with no problem until around may 31. Same problem happen to my friend. Since then i try to recover the money but no response. Just ticket being processed and blabla

[trader001]

Use poloniex or bter.

[rtr4]

I moved the rest of the money without probloem but the las coupkle of payments are still missing mean uncredited

[Crypt_ome]

I had that happen too,  just wait and usually it appears after some time.

[rtr4]

It has been more then a month. I was promised to look into the issue. That was 6 days ago.

[JohnFromWIT]

Man that really is ridiculous at this stage.

[Buziss]

Man that really is ridiculous at this stage.

Their support service is slow and unsatisfactory, but at the same time OP hasn't read the "Do NOT mine directly to your Cryptsy deposit address." warning before mining...

[thecast]

Some friends lost money on cryptsy, coins dissapeared 

[ranochigo]

Man that really is ridiculous at this stage.

Their support service is slow and unsatisfactory, but at the same time OP hasn't read the "Do NOT mine directly to your Cryptsy deposit address." warning before mining...

It indeed isn't their fault. However, they should either get the private key and move it manually or respond to his ticket at the very least. They should have the private key and able to transfer it to their own wallet and manually credit the account.

[JohnFromWIT]

Sent @cryptsy a tweet about it, but because twitter is currently blocking messages with links in them, not sure how much help it would be.

[Buziss]

Man that really is ridiculous at this stage.

Their support service is slow and unsatisfactory, but at the same time OP hasn't read the "Do NOT mine directly to your Cryptsy deposit address." warning before mining...

It indeed isn't their fault. However, they should either get the private key and move it manually or respond to his ticket at the very least. They should have the private key and able to transfer it to their own wallet and manually credit the account.

Very true.
If they don't want to help (they definitely can help though), they could blame the user for not following the rules.
But if they promise to look at the problem, it is reasonable for the user to expect a reply within 3 days, but according to rtr4 he got nothing back after 6 days...

[JohnFromWIT]

Man that really is ridiculous at this stage.

Their support service is slow and unsatisfactory, but at the same time OP hasn't read the "Do NOT mine directly to your Cryptsy deposit address." warning before mining...

It indeed isn't their fault. However, they should either get the private key and move it manually or respond to his ticket at the very least. They should have the private key and able to transfer it to their own wallet and manually credit the account.

Very true.
If they don't want to help (they definitely can help though), they could blame the user for not following the rules.
But if they promise to look at the problem, it is reasonable for the user to expect a reply within 3 days, but according to rtr4 he got nothing back after 6 days...

Even much worse than that.
This thread started on the 18th of June and he had been waiting a week already. That's 8 weeks total.
I'd have given up hope by now.

[digit]

My last issue with cryptsy took nearly 5 months before it got resolved and very little updates or communication from them.  They will fix it in their own time.

Use a better exchange, with the fiat markets they added and new restrictions on unverified users, its really not worth wasting time there anymore.

Lots of alternatives out there with better support and no restrictions.  

[rtr4]

Yes i will, how can you trust company like that?
Despite the promise about more then a week ago nothing been done.

[Wilhelm]

Hello
My last 3 payments sent from Eligius did not arrived on my account in cryptsy. I contacted the customer support and they promised to respond within 24-72 hours but now it is a 7th day and no response.
The money were not added to account. Same happened to my friend.
Has anyone similar experience with cryptsy?
Any advice what to do when they keep silent?
Thanks

cryptsy support can very misleading and unreliable.  alot of people have issues dating back months with them and quick search here will confirm this.  they fix things on their own schedule and care little about their users. 

It isn't cryptsy's fault. He mined Bitcoins directly into the address when the deposit page told him not to mine directly into the address.

+1

ALWAYS USE AN INTERMEDIATE WALLET!!!!
NEVER MINE TO CRYPSY FROM P2P POOL!!!

Cryptsy can't help you since they could not credit your wallet since a mined coin has no source address (Because it's mined out of thin air).
Technically I'm not sure why they can't but it has been explained.

I have been with Crypsy for a long time and their support is sometimes slow but they do resolve the tickets.
My 6 or so support tickets have been solved quickly and without hassle.

[notlist3d]

Sorry to hear about it taking so long.  As many have said so far everyone new reading this please mine to a regular wallet of some sort.

Mining directly to a exchange unfortunately can end up like this with it tied in limbo for quite some time in some cases.