BetaBit Support (OP)
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Activity: 41
Merit: 0
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July 25, 2014, 10:29:12 AM |
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Thanks for the feedback, decent idea, we will add ti the update we are working on.
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ctlaltdefeat
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July 31, 2014, 09:08:19 AM |
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My support message from around a week ago, where I requested to have a bet from the 17th settled, has still not been dealt with.
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xoomo
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Activity: 50
Merit: 0
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July 31, 2014, 10:29:41 AM |
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Is football the only sport you offer?
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BetaBit Support (OP)
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Activity: 41
Merit: 0
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August 01, 2014, 11:23:35 AM |
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My support message from around a week ago, where I requested to have a bet from the 17th settled, has still not been dealt with.
We are trying to find the issue, it seems to be a very rare bug with the settlement. We will settle it today however and send you a compensation for the wait, very sorry about that. xoomo - we will add more sports within 2-3 weeks, MLB and tennis for sure, we are considering also other options.
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ctlaltdefeat
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August 01, 2014, 04:09:15 PM |
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My support message from around a week ago, where I requested to have a bet from the 17th settled, has still not been dealt with.
We are trying to find the issue, it seems to be a very rare bug with the settlement. We will settle it today however and send you a compensation for the wait, very sorry about that. xoomo - we will add more sports within 2-3 weeks, MLB and tennis for sure, we are considering also other options. Thanks, what was worrying was the lack of communication for a few days, esp when a few people have reported withdrawals not coming out.
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xoomo
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Activity: 50
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August 04, 2014, 11:59:34 AM |
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'xoomo - we will add more sports within 2-3 weeks, MLB and tennis for sure, we are considering also other options.'
Any chance of adding martial arts?
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BetaBit Support (OP)
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Activity: 41
Merit: 0
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August 04, 2014, 05:46:55 PM |
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My support message from around a week ago, where I requested to have a bet from the 17th settled, has still not been dealt with.
We are trying to find the issue, it seems to be a very rare bug with the settlement. We will settle it today however and send you a compensation for the wait, very sorry about that. xoomo - we will add more sports within 2-3 weeks, MLB and tennis for sure, we are considering also other options. Thanks, what was worrying was the lack of communication for a few days, esp when a few people have reported withdrawals not coming out. I agree, we'll try and do better. Sometimes a small team with many tasks ends up overlooking customer support in favor of some more urgent issue. As we get close to launching officially such issues will be solved. 'xoomo - we will add more sports within 2-3 weeks, MLB and tennis for sure, we are considering also other options.'
Any chance of adding martial arts?
Yes, for sure, UFC and maybe Bellator, still debating that. Should expect new sports before end of this month, as well as many other improvements that we'll post as changelog.
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oloofa
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August 06, 2014, 10:19:16 PM |
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website not working
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tonyq
Legendary
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Activity: 879
Merit: 1001
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August 12, 2014, 10:00:18 AM |
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I made a withdrawal request 24 hours ago......any chance of it being attended to please? And where's the website gone? Not another bitcoinlivebets please.
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tonyq
Legendary
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Activity: 879
Merit: 1001
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August 12, 2014, 07:35:42 PM |
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Looks like another shafting for me. No website still, no response to FIVE emails and messages and the withdrawal I requested 36 hours ago hasn't arrived. I fucking give up with these clowns. Getting sick to death of people like this.
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BitCoinPokerBro
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August 12, 2014, 07:58:09 PM |
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That sucks tony. I wish this site had been successful but no one was laying decent odds and if they were it was always an arb which means worse prices for the backers.
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tonyq
Legendary
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Activity: 879
Merit: 1001
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August 13, 2014, 11:28:43 AM |
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Still no website.....still not got my bitcoin.
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faince222
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August 13, 2014, 03:01:10 PM |
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Still no website.....still not got my bitcoin.
Contacted admin as well, website is up but no withdrawal...
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BetaBit Support (OP)
Newbie
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Activity: 41
Merit: 0
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August 13, 2014, 03:07:13 PM |
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Tonyq your withdrawal request has been approved and paid. It was delayed only due to problems with hosting (bitcoin hostings suck). So we gave you free 0.1BTC and delayed you few hours with your withdrawal. We thought we were going to be partners and did not expect such petty bickering. I assume you dont want to work with clowns? Both reliability of service(no outages @hosting) and liquidity(more betting players) will be improved soon. Please be patient, we are in Beta still. We apologize for the offline time but we assure you that we are not scammers
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tonyq
Legendary
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Activity: 879
Merit: 1001
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August 13, 2014, 03:32:44 PM |
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I apologise for calling you clowns. I was having a bad day.
What free 0.1 Btc by the way?
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MoneyGod
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August 13, 2014, 03:38:39 PM |
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I apologise for calling you clowns. I was having a bad day.
What free 0.1 Btc by the way?
OP working hard with his team for this site I believe they can do too much in next few days but members need some patience with them
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BetaBit Support (OP)
Newbie
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Activity: 41
Merit: 0
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August 13, 2014, 04:17:05 PM |
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We apologize for the delays and the offline time. All withdrawal requests are being processed and tonyq and faince222 will each receive 0.03 as comepnsation for their troubles.
We promise a better product is on the horizon. More sports, more liquidity, better support.
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oloofa
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August 18, 2014, 06:32:13 AM |
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hi,
could you please settle arsenal crystal palace? on the 10th there was a match san lorenzo olimpio in the argentinian league. The match has been postponed. Could you please cancel the bet?
Thanks
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tonyq
Legendary
Offline
Activity: 879
Merit: 1001
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August 18, 2014, 10:58:15 AM |
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Can you process my most recent withdrawal please. Thanks
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ctlaltdefeat
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August 22, 2014, 09:31:53 AM |
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A week without any contact is absolutely unacceptable. There is a withdrawal pending on my account (someone hacked me) for a week now, which I would like to CANCEL (I sent a support message the same day).
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