Does it not say how you can possibly get it resolved? Have you tried emailing support? Was it the regular IP you log on from?
I tried to remember my password and after several requests was baned by ip.
What should I do now???
You can still access localbitcoins using Tor, VPN or proxies.
Won't many of the tor nodes be banned? On some exchanges if you log in via tor or from a proxy that has previously been used you might get locked out of your account in a similar fashion to this.