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Author Topic: Black Arrow Customers - Consumer Complaints Links  (Read 20461 times)
btmtb
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September 07, 2014, 07:36:06 PM
 #81

Are you going to respost them though? Smiley
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September 07, 2014, 07:42:40 PM
 #82

I might just make a thread and post them there since this affects my signature campaign contract.

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September 07, 2014, 08:03:57 PM
 #83

So I haven't seen any photos of a burnt up unit can anyone link me to em?

Buy & Sell Bitcoin | Escrow | BitcoinminerZ.com | MMOclub.com Contact by SMS/Call(717)454-4274 or email maidak@mmoclub.com for fast service!
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September 07, 2014, 08:09:46 PM
 #84

So I haven't seen any photos of a burnt up unit can anyone link me to em?

This was the first one of several: http://ecointalk.net/topic/1348-my-x3-caught-fire/
Quote
#4 [My X3 caught fire!!: post #4] cendav

    Advanced Member
    Members
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Posted 02 September 2014 - 04:20 AM

I have posted four images here:

http://imgur.com/TsrIFt3

http://imgur.com/VWandpq

http://imgur.com/oQ2YU4A

http://imgur.com/0HRLVmN
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September 07, 2014, 09:44:01 PM
 #85

I have been constantly ignored and denied refunds just like so many other people..I have an appointment with my lawyer tuesday for some personal matters-so I'm going to run this situation by him and see what he says..Might as well-hes getting my money either way..haha..
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September 08, 2014, 07:55:22 AM
 #86

Black arrow have decimated their own thread to try and hide their gross incompetency and it's worth noting that Theymos has kindly restored a lot of the deleted comments into a new thread here: https://bitcointalk.org/index.php?topic=774278.0

I've said it elsewhere, but basically:
blackarrow should be banned from the forum for abuse of the moderated thread system to try and hide their faults and scam more victims at the conference. This is nothing short of deserving of a scammer tag. Can we make it happen.
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September 08, 2014, 02:42:51 PM
 #87

Hong Kong Police: e-mail:  wchdist-dit-3-office@police.gov.hk

 (these people have been responsive)

This is Detective Investigation Team 3 of Wan Chai Police Station. To
clarify the nature of your report, we would like to obtain more information
about your report for further investigation.
 
Please answer the following details via e-mail: 
-  Did you have any financial loss?
-  Will you come to Hong Kong to give a formal statement?
 
If you have enqury, please feel free to contact with police constable 8259
at 852-3660 7563 or reply via e-mail, thanks.
 
Best Regards,
 
DPC 8259 Mr. LAW
DIT 3 WCHDIST
Tel: 3660 7563
Fax: 2824 0438
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September 08, 2014, 03:27:16 PM
 #88

Here is a consolidated list of links.  Further info on how to file, information on legal status, address etc., of BA elsewhere in this thread.

Just putting this together and updating to make it simpler for people to use.


For those wanting to join a lawsuit forming:

Anyone interested in joining a legal action case:
 
Please send to bitcz@outlook.com the following details:
 
Order date
Rough figure on how much was spent ( please do not supply order numbers yet..this will be a job for the legals to obtain directly from you )
Contact details ( Email will suffice at this stage )
Brief paragraph outlining steps you have taken to resolve issue with BA directly ( i.e. direct communication, complaint to consumer council, local better business bureau, local state senator etc.. )
Expected resolution that would satisfy you ( i.e. full refund, delivery of goods etc )
 
I just want to gather enough information to show to the legal team what level of commitment they will have to undertake to start this rolling and how many people will be involved. From this they can gauge how large the suit will be against BA and what it will entail.
 
Bticz


For those wanting to register for an investigation forming via another customer:


"I have a mate who's an Australian Federal Police Officer and he needs to know how many others there are that have been ripped off.  He has the ability to perform international inquiries regarding Alexandru Sovu and can influence the authorities in China. http://www.afp.gov.au/media-centre/publications/platypus/previous-editions/2000/march-2000/china.aspx

I for one am liking the fact that we can influence the Ministry of Public Security and bring BA to their attention.

If you would like to be noted in the investigation and hopefully either obtain your money back or at the very least see Alexandru Sovu come to justice then please click here :- http://members.iinet.net.au/~craige/BA_Customers/BA.html.     "




US

FTC Complaints:
https://www.ftccomplaintassistant.gov/GettingStarted?NextQID=203&Url=%23%26panel1-6#crnt

Consumer Safety Complaints:
https://www.saferproducts.gov/CPSRMSPublic/Incidents/ReportIncident.aspx

Wire Fraud Complaints:

18 U.S.C. § 1343 provides:

Whoever, having devised or intending to devise any scheme or artifice to defraud, or for obtaining money or property by means of false or fraudulent pretenses, representations, or promises, transmits or causes to be transmitted by means of wire, radio, or television communication in interstate or foreign commerce, any writings, signs, signals, pictures, or sounds for the purpose of executing such scheme or artifice, shall be fined under this title or imprisoned not more than 20 years, or both. If the violation affects a financial institution, such person shall be fined not more than $1,000,000 or imprisoned not more than 30 years, or both.[2]


that type of stuff is handled by the FBI, who can be contacted here:

http://www.fbi.gov/contact-us/when

http://www.fbi.gov/about-us/investigate/cyber








Europe

European consumers network

http://ec.europa.eu/consumers/ecc/index_en.htm


Europe also has a RAPEX system with is integrated with China that is set up to notify people of dangerous products.

http://ec.europa.eu/consumers/archive/safety/rapex/rapex_china_en.htm

Someone in the EU will have to pick up the ball on this. get in touch with the consumers network and determine how to file a RAPEX alert.



http://fraudaid.com/How-To-Deal-With-Having-Been-Conned/Fraud_Report/Jurisdictions/International/ScotlandYard.htm


Hong Kong:

Hong Kong Consumer Council

http://www.consumer.org.hk/website/ws_en/complaints_and_advices/how_to_complain/howtocomplain.html

How to file a claim for your money back in HK Small Claims Court:
http://www.judiciary.gov.hk/en/crt_services/pphlt/html/sc.htm

Online Forms:
http://www.judiciary.gov.hk/en/crt_services/forms/sc.htm



Hong Kong Police: e-mail:  wchdist-dit-3-office@police.gov.hk

 (these people have been responsive)

This is Detective Investigation Team 3 of Wan Chai Police Station. To
clarify the nature of your report, we would like to obtain more information
about your report for further investigation.
 
Please answer the following details via e-mail:  
-  Did you have any financial loss?
-  Will you come to Hong Kong to give a formal statement?
 
If you have enqury, please feel free to contact with police constable 8259
at 852-3660 7563 or reply via e-mail, thanks.
 
Best Regards,
 
DPC 8259 Mr. LAW
DIT 3 WCHDIST
Tel: 3660 7563
Fax: 2824 0438


China:

Shenzhen Consumer Council provided by a legal firm in Shenzhen.  Complaints can be filed through this agency.

Pages are in Chinese, so you will have to translate them if this is not your language.

http://www.sz315.org/index.php?m=content&c=index&a=lists&catid=10




China Consumer's Association

http://www.cca.org.cn/english/index.jsp


http://www.consumersinternational.org/our-members/member-directory/China%20Consumers%20Association

e-mail:  cca1984@vip.sohu.net


Australia:[/size]

Australian buyers can also report to ACCC @ http://www.accc.gov.au/consumers/complaints-problems/make-a-consumer-complaint
According to ACCC, Australian consumer law protects Australian even sellers / vendors are not located in Australia as long as the sale agreement / contract takes place within Australia.



General

For anyone that wants to let Coindesk know what's going on:

www.coindesk.com/contact-us/
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September 08, 2014, 09:45:24 PM
 #89

i emailed you,  bitcz@outlook.com  Grin

Black Arrow basterds using our money to develop a scryptminer and 14nm bitcoinminer instead of refunding or deliver products in time
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September 08, 2014, 10:13:55 PM
 #90

Does anyone have a picture of Alexandru Sovu or Alex Berk?
and whereabouts?
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September 08, 2014, 11:58:14 PM
Last edit: September 09, 2014, 12:40:57 AM by Waramp22
 #91

Does anyone have a picture of Alexandru Sovu or Alex Berk?
and whereabouts?

Found this info is some of his business docs

https://bitcointalk.org/index.php?topic=681965.msg8679314#msg8679314


Although this address below keeps popping up.

FLAT 1 EDWARD PLACE 240 KINGS ROAD , READING
RG1 4NY, BERKSHIRE
ENGLAND

See these 3 links and check out the companies directors and board members.
http://www.companieslist.co.uk/08125672-cardreaderfactory-ltd
http://www.companieslist.co.uk/08431396-destino-limited
http://www.companieslist.co.uk/07035674-bbyte-ltd

Scammed by Black Arrow? See the consumer complaint thread here -
https://bitcointalk.org/index.php?topic=681965.0
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September 09, 2014, 12:46:01 AM
 #92

Sadly I think all of you people with the black arrow problems will be wasting your time suing. I hope I am wrong but I doubt criminal charges will result of these lawsuits.

With that sad I wish you all good luck! I hope the people responsible are punished so hopefully this will not happen so often.

Steve

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September 09, 2014, 01:07:04 AM
 #93

greenlion
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September 09, 2014, 04:44:18 AM
 #94

Sadly I think all of you people with the black arrow problems will be wasting your time suing. I hope I am wrong but I doubt criminal charges will result of these lawsuits.

With that sad I wish you all good luck! I hope the people responsible are punished so hopefully this will not happen so often.

Steve

The most difficult part would actually be collecting, but it's very important to follow through on this, because this Alexandru Ion Sovu guy is really dangerous having all of our personal information pertaining to the orders. We need to go after him even if it doesn't necessarily easily result in restitution.
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September 09, 2014, 10:21:38 AM
 #95

Quote from: Bitcoin Forum
A reply of yours, quoted below, was deleted by the starter of a self-moderated topic. There are no rules of self-moderation, so this deletion cannot be appealed. Do not continue posting in this topic if the topic-starter has requested that you leave.

You can create a new topic if you are unsatisfied with this one. If the topic-starter is scamming, post about it in Scam Accusations.

Quote

Quote
We are only deleting posts made by people paid by competition mostly because they started posting personal data of some our management team. We suspect that these persons are paid by competition as they have not purchased from us but they find the resources to be 12-18 hours on the forum trying to put us out of business. 80-100% of their posts are only in Black Arrow’s thread. They will pick up on anything we do and nothing that we do is good enough. We have noticed that these people are very active on these forums since we have announced our 14 nm chip giving us one more reason to suspect that something is fishy here.”

This motherfuckin' queer-ass Romanian, Alex Sovu, has lost his motherfuckin' mind!

I don't mine.
Nobody pays me to post.
I don't spend 12-18 hours on this thread to put BA outta business: I only need a half hour at most.
Not even 1% of my posts are in BA's thread.
The only person we know of that makes up BA's management team is Alex Sovu, and what's posted that may be personal is gleaned from the internet and may not even be accurate.
The only thing fishy here is BA's proposed 14nm chip.

Alex Sovu, you are one sick motherfucker! Any chance you're related to Joshua Zipkin, for the same MO is at play here.

BTW, Black Arrow once claimed that Alex Sovu was JUST a trusted employee and NOT a principal. Of course, we later learnt that that wasn't true due to incorp papers finally making the round.

~Bruno Kucinskas
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September 09, 2014, 02:13:45 PM
 #96

Anyone that would like to comment on their experience with Black Arrow can do so on this news article, which allows comments at the end of the article.

http://www.cryptocoinsnews.com/black-arrow-bitcoin-mining-accused-censoring-negative-comments/

There is another article on the same site here:

http://www.cryptocoinsnews.com/black-arrow-minion-14nm-asic-tape-out-setdecember-2014/



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September 09, 2014, 02:33:26 PM
 #97

update on lawsuit:

reposted here


"All,
 
I have about 50 users so far who've sent details in reply to my posts here, and another 50 or so from bitcointalk.org
So far, i have orders recorded at roughly 1 million usd still outstanding in one form or another.
 
By the end of this week i should have enough to present the the legal team so they can start to construct the case to present to the court Smiley
Any of you who still wish to add your name to the list, please drop me a mail at bitcz@outlook.com
 
Again, this is direct orders place with BA and not with resellers for Batch 1 and Batch 2"




anyone still looking to get on this contact him here:



"Please send to bitcz@outlook.com the following details:
 
Order date
Rough figure on how much was spent ( please do not supply order numbers yet..this will be a job for the legals to obtain directly from you )
Contact details ( Email will suffice at this stage )
Brief paragraph outlining steps you have taken to resolve issue with BA directly ( i.e. direct communication, complaint to consumer council, local better business bureau, local state senator etc.. )
Expected resolution that would satisfy you ( i.e. full refund, delivery of goods etc )
 
Bticz"



He also has a thread on this forum

https://bitcointalk.org/index.php?topic=772278.msg8710397#msg8710397
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September 09, 2014, 02:53:35 PM
 #98

reposted from another thread:

Alright everybody, here's the deal. I'm the journalist behind the CryptoCoinsNews article about BA responding to the accusations we received in an anonymous news tip. Since then, I've been tipped on a lot of other happenings in the BA world that sound malicious.

I'm on mobile, and for some reason can't post the article link. Excellent. If you want to look it up, it's on CCN.

So I did the digging, found truth to the accusations, and reached out to BA for response. They responded, so I printed it. If you all notice, I did not take sides. I presented each side, laid everything out on the table (including pictures and facts) and printed their response.

BA did not trick me. They simply addressed the accusations. But some people may have took CCNs printing of that to be taking a side, and that side is BA. That's not the case.

I need proof. I need something tangible and solid. There's a lot of people here making a lot of claims, that sound really feasible, but I have no facts to print. Submit news tips to CCN with proof, and I'll print it. You want BA's bad side to be shown? Show it to me, with hard evidence. That's what I need to print a story.


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September 12, 2014, 05:59:24 PM
 #99

All

IF YOU HAVE NOT DONE SO ALREADY AND WANT TO JOIN THIS ACTION BEING ORGANIZED BY BITCZ FILE A COMPLAINT WITH THE CONSUMER COUNCIL IMMEDIATELY.  THE LEGAL TEAM IS REQUESTING IT AND THAT JIBES WITH WHAT THE PEOPLE I TALKED TO TOLD ME ALSO.

The Consumer Council will request some documents and need to establish that this is a Hong Kong registered company  before they will agree to pick it up, therefore:

Send the annual report http://www.kiwi.nz/blackarrow/PS300015776549_01.pdf

along with the documents they have requested.  Those documents are:

1.  The invoice showing you paid
2   your bank or payment records showing the payment
3.  any e-mail or support discussions  you've had
4.  The annual report referenced above.

Here's the link to file a complaint if you decide you want to do that.

https://www.consumer.org.hk/cc-complaint/index.php?lang=en

Also indicate that their TOS indicates Hong Kong law and paste that in to your message.

http://www.blackarrowsoftware.com/store/terms-and-conditions-en.html#purchase

15.2 Applicable law and dispute resolution
16.2 1 This Agreement shall be interpreted and applied in accordance with the law of Hong Kong S.A.R. of PRC.

This is all the information they will need to pick this up.  They have been very helpful and responsive. 
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September 12, 2014, 07:15:09 PM
 #100

First of all, I really appreciate all these efforts to do something about this.

I have given my info on my 3 BA orders to Bitcz.

I have a couple  questions;
1. Is refusal of delivery necessary for legal standing? (I'm guessing this is a lawyer question).
2. If delivery happens without signature, is that different for the case? If so, what are the recommended actions?

I'm sure Im not the only one who has these questions. I understand the answers may be sensitive and PM material. I understand BA monitors all this, and I understand they have no issues with punishing and tweaking the queue.

They are sitting (yeah they are not plugged in, right) on a batch of X3s until safety issues with PSUs are resolved. I imagine when these ship a sizeable amount of customers who wish to take a legal venue on a late, misrepresented, and to date unsafe product will be facing similar questions.



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