To Dropt, Edgar, and sjc1490:
Thank you for your spot-on advice. I did open the case and after I had reseated the blades, the S2 was back in business. I will check the microSD card tomorrow to be sure it is up to date.
Here is my new issue:
I entered my own information for Pool 1, and used the defaults that came with the S2 for Pools 2 and 3. I did this to check one change at a time. To my pleasant surprise, the hashing rate shot up to 1082GH/sec from 0. This is the first time I have been able to achieve hashing with this machine, and I owe my success to the many suggestions I have received from the contributors to this forum. This is the good news.
The bad news is that when I view the tab "Miner Status" is shows that my information on Pool 1 is "dead" and the only 'live" setting is for Pool 3 that uses:
50.31.149.57:3333
antminer_1
123
My settings that lead to a dead outcome:
stratum.bitcoin.cz:3333
jpsmith8488Worker1
password
http://mint.bitminter.com:8332 (stratum+tcp://mint.bitminter.com:3333 doesn't work either)
jpsmith8488Worker1
123
stratum.btcguild.com:3333
jpsmith8488_jpsmith848worker2
password
Is there something that I am doing that is leading all three of my pool settings fail? Do you have any suggestions for troubleshooting? Why does the default work yet all of my settings fail?
Again, many thanks for your help.
Justin