reg (OP)
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July 22, 2014, 09:36:43 AM |
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hi, I am having my first problem with using lbtc in two years. I am going into dispute but the points raised are not clear to me perhaps some insights from the community can clarify the problem. I bought btc and paid within 5 minutes using faster payments in the uk. However the seller would not release the btc from escrow until I sent a photograph of my credit card (back and front with sensitive data covered) to them as ID. I could not as I do not have any means of doing that -I only have a pay as you go phone so I asked for what else they would accept. I got no reply and they said a dispute with lbtc would require this information anyway? As I have never been in this situation but it raises some issues. 1) I do not know anywhere in the world a credit card is accepted as ID- It could be stolen! 2)The seller never informed me prior to the transaction that this was a requirement so beware of sending money to sellers unless you can comply and get the btc's released from escrow within 90 minuits. 3) The seller said "scammers on this site are using other peoples a/c to buy btc's". I would also like to know how to do this - any suggestions please!! If it turns out that lbtc do require some form of recognised ID then they are imo applying kyc through the backdoor and should be up front about it. comments welcome.
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haploid23
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July 22, 2014, 10:01:34 AM |
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That's BS, terms should be clear before the payment. And just like you said, credit card is not a form of ID. Most credit/debit cards don't even have your picture on it. Which seller is this? Put a link to his profile.
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reg (OP)
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July 22, 2014, 10:17:17 AM |
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That's BS, terms should be clear before the payment. And just like you said, credit card is not a form of ID. Most credit/debit cards don't even have your picture on it. Which seller is this? Put a link to his profile.
Deb2com Information on Deb2com Trade volume Higher than 150 BTC Number of confirmed trades 100+ …with 690 different partners Feedback score 99 % Real name verification 5 trusted verifications, 4 verifications, 1 rejected verifications Account created 8 months ago Last seen 1 hour, 12 minutes ago Language English Email Verified Phone number Verified Trust Trusted by 20+ people Blocks Blocked by 4 people Pro Trader You do not currently trust Deb2com. Seller escrow release times Median: 17 min Average: 68 min sorry not tech savy enough to create a link but these are the sellers details- I have to wait another day(48 hrs in total) for the dispute procedure to "appear"
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cinder
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July 22, 2014, 04:34:55 PM |
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Some sellers will need more information from buyer to prevent charge back and scam.
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Abdussamad
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July 22, 2014, 06:19:54 PM |
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sorry not tech savy enough to create a link but these are the sellers details- I have to wait another day(48 hrs in total) for the dispute procedure to "appear"
Just copy and paste the url here. Anyway it looks like this guy's account has been hacked and the person you are dealing with is the hacker. No legitimate reason for him to ask for your credit/debit card details like that. Neither is localbitcoins going to ask you for it. You should contact localbitcoins support and let them know. Keep the whole conversation in the localbitcoins chat box so that they can refer to it.
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redskins49
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July 22, 2014, 08:09:17 PM |
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You can just use the dispute resolution service that LBC offers and prove that you actually sent the funds. The funds should be released from escrow to you.
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Grinder
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July 22, 2014, 08:59:55 PM |
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reg (OP)
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July 22, 2014, 09:55:30 PM |
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sorry not tech savy enough to create a link but these are the sellers details- I have to wait another day(48 hrs in total) for the dispute procedure to "appear"
Just copy and paste the url here. Anyway it looks like this guy's account has been hacked and the person you are dealing with is the hacker. No legitimate reason for him to ask for your credit/debit card details like that. Neither is localbitcoins going to ask you for it. You should contact localbitcoins support and let them know. Keep the whole conversation in the localbitcoins chat box so that they can refer to it. [/quote https://localbitcoins.com/p/Deb2com/
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reg (OP)
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July 22, 2014, 10:02:08 PM Last edit: July 22, 2014, 10:18:11 PM by reg |
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I do not mind admitting I have not been secure enough to read all the info on a seller before buying- However I do not know where "Terms of trade with Deb2com" are. So if I can eventually find them I will check what you mean and do so with other sellers in future.
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Grinder
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July 22, 2014, 10:12:09 PM |
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I do not mind admitting I have not been secure enough to read all the info on a seller before buying- However I dot know where "Terms of trade with Deb2com" are. So if I can eventually find them I will check what you mean and do so with other sellers in future.
It's on the page you come to when you click buy or sell for a particular offer.
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reg (OP)
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July 22, 2014, 10:36:30 PM |
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I do not mind admitting I have not been secure enough to read all the info on a seller before buying- However I dot know where "Terms of trade with Deb2com" are. So if I can eventually find them I will check what you mean and do so with other sellers in future.
It's on the page you come to when you click buy or sell for a particular offer. yes its very clever- this has been updated since I traded it was not there when I traded or I would not have sent cash. Terms of trade with Deb2com Hi I am online most of the time between 08:00am- 02.00am. Please use your first name as REFERENCE when making online transfer...Usually deals are completed in under 5 mins. CASH Deposits accepted, id may be required for deposits will £750 For new buyers with few feedbacks id will be required . Photo id or pic of bank card showing name and acc. no. are acceptable. ID details must match the bank account. Please note we will not supply bitcoin for illegal purposes. Thanks the reference given to me was "tithe" nothing about my first name also unsure what "deposits will £750" means ? maybe id is required greater than that but mine was smaller. I have two years of trading history-this is my first problem/dispute. I asked what ID but got no response -how can ID be matched to a bank a/c am I missing something or am I dealing with a non native english speaking person?.
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imBLACKjack
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July 22, 2014, 11:28:01 PM |
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I do not mind admitting I have not been secure enough to read all the info on a seller before buying- However I dot know where "Terms of trade with Deb2com" are. So if I can eventually find them I will check what you mean and do so with other sellers in future.
It's on the page you come to when you click buy or sell for a particular offer. yes its very clever- this has been updated since I traded it was not there when I traded or I would not have sent cash. Terms of trade with Deb2com Hi I am online most of the time between 08:00am- 02.00am. Please use your first name as REFERENCE when making online transfer...Usually deals are completed in under 5 mins. CASH Deposits accepted, id may be required for deposits will £750 For new buyers with few feedbacks id will be required . Photo id or pic of bank card showing name and acc. no. are acceptable. ID details must match the bank account. Please note we will not supply bitcoin for illegal purposes. Thanks the reference given to me was "tithe" nothing about my first name also unsure what "deposits will £750" means ? maybe id is required greater than that but mine was smaller. I have two years of trading history-this is my first problem/dispute. I asked what ID but got no response -how can ID be matched to a bank a/c am I missing something or am I dealing with a non native english speaking person?. If you have actually sent the funds to the seller then he needs to release the bitcoin. If he does not do then they he needs to send the fiat back to you.
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bitbaby
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July 23, 2014, 05:53:24 AM |
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Try to ask the support if the trade can be canceled, they still have the bitcoins, they can simply ask the seller to return your cash deposit back to you and after that they can release the bitcoins back to him.
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reg (OP)
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July 23, 2014, 06:51:23 AM |
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Try to ask the support if the trade can be canceled, they still have the bitcoins, they can simply ask the seller to return your cash deposit back to you and after that they can release the bitcoins back to him.
yes good idea- I have completed many trades with sellers who required "real name verification" which I have. I choose to to use local btc because I do not want to go through the kyc procedures of an exchange. I am unwilling to provide a photo of my bank card and ID (still unspecified-but probably including a photo) over the internet and straight into the data files of the NSA forever. I have no intention of doing harm to others (but I would say that). however I resent the information gathering creep that is going on and I feel I need to draw a line somewhere. I will resist as far as possible this sellers authoritarian agenda and post the out come. either by support responding or the dispute procedure requirements.
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Jamacn
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July 23, 2014, 07:38:32 AM |
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It is an inevitable trend
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reg (OP)
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July 23, 2014, 12:47:20 PM |
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It is an inevitable trend
something fishy going on with localbitcoin.com there appears to be favouritism with a scammer demanding kyc! July 23, 2014, 12:40 p.m. reginald1377: the box will not allow a screen shot so I have to find someone who knows how to convert it to a document to send within 24 hrs why can you file a dipute and not me? why do you say you have not received the funds I have proof they were sent! you are a scammer trying to take my cash. July 23, 2014, 12:18 p.m. Deb2com : I have already sent the transaction to dispute anyway. Support should communicate with you . July 23, 2014, 12:15 p.m. reginald1377: no -I am waiting for dispute method to start so lbtc can resolve this . but so far more than 48 hrs after there is nothing on this page? no dispute button? or dispute procedure?. . July 22, 2014, 11:58 p.m. Deb2com : Hello, ain't you going to collect your coins by providing the BANKCARD and ID ps I am going to the bank now to ask the fraud dept to investigate why this person claims to not have received the cash although my a/c has been debited. 21/07/2014 BILL PAYMENT TO M Ade REFERENCE tithe, MANDATE NO 0040 £113.15
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bitbaby
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July 23, 2014, 03:19:35 PM |
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It is an inevitable trend
something fishy going on with localbitcoin.com there appears to be favouritism with a scammer demanding kyc! July 23, 2014, 12:40 p.m. reginald1377: the box will not allow a screen shot so I have to find someone who knows how to convert it to a document to send within 24 hrs why can you file a dipute and not me? why do you say you have not received the funds I have proof they were sent! you are a scammer trying to take my cash. July 23, 2014, 12:18 p.m. Deb2com : I have already sent the transaction to dispute anyway. Support should communicate with you . July 23, 2014, 12:15 p.m. reginald1377: no -I am waiting for dispute method to start so lbtc can resolve this . but so far more than 48 hrs after there is nothing on this page? no dispute button? or dispute procedure?. . July 22, 2014, 11:58 p.m. Deb2com : Hello, ain't you going to collect your coins by providing the BANKCARD and ID ps I am going to the bank now to ask the fraud dept to investigate why this person claims to not have received the cash although my a/c has been debited. 21/07/2014 BILL PAYMENT TO M Ade REFERENCE tithe, MANDATE NO 0040 £113.15 What does he means in the end when he says he is going to his bank to ask the fraud dept to investigate? I don't understand what is he trying to do ?
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reg (OP)
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July 23, 2014, 03:52:09 PM Last edit: July 23, 2014, 04:09:34 PM by reg |
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It is an inevitable trend
something fishy going on with localbitcoin.com there appears to be favouritism with a scammer demanding kyc! July 23, 2014, 12:40 p.m. reginald1377: the box will not allow a screen shot so I have to find someone who knows how to convert it to a document to send within 24 hrs why can you file a dipute and not me? why do you say you have not received the funds I have proof they were sent! you are a scammer trying to take my cash. July 23, 2014, 12:18 p.m. Deb2com : I have already sent the transaction to dispute anyway. Support should communicate with you . July 23, 2014, 12:15 p.m. reginald1377: no -I am waiting for dispute method to start so lbtc can resolve this . but so far more than 48 hrs after there is nothing on this page? no dispute button? or dispute procedure?. . July 22, 2014, 11:58 p.m. Deb2com : Hello, ain't you going to collect your coins by providing the BANKCARD and ID ps I am going to the bank now to ask the fraud dept to investigate why this person claims to not have received the cash although my a/c has been debited. 21/07/2014 BILL PAYMENT TO M Ade REFERENCE tithe, MANDATE NO 0040 £113.15 What does he means in the end when he says he is going to his bank to ask the fraud dept to investigate? I don't understand what is he trying to do ? I had a text from lbtc saying the trade was in dispute and the seller said they had not received the funds. This made me believe at the time I was going to loose the coins and the cash so I have registered a complaint against the seller to recover the cash. However that is not what the seller says: July 23, 2014, 2:09 p.m. Deb2com : I never said your money is not with me but I told you I need proof of payment to verify the money is from the genuine owner of the account. July 23, 2014, 2 p.m. Deb2com : You wrote me that you couldn't get a dispute box then I did , of course I received your payment but I only asked for a proof of the payment. Don't be funny I have your money but you need to send the bankcard of payment and ID as proof for me to release the coins to you I admit I am unable technically (because I do not know how to convert relevant forms into documents to send) and also I am reluctant to put my bank a/c details or ID online. I believe I have done enough to show I sent the money. I do not believe any document showing my full bank details proves the a/c is mine neither does ID (two passengers on MA197 were travelling with false passports). I do not believe the seller has any intention of releasing the btc or returning my cash so I have no choice but to recover my money through the bank that;s what I am trying to do.
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Grinder
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July 23, 2014, 04:26:38 PM |
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He's afraid that you've tricked someone else into sending the money by promising to sell them something. It's a very common way to scam people.
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bitbaby
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July 23, 2014, 05:12:33 PM |
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Bad trades like this and so many others I see on here and on other places tells me that it is becoming harder and harder to trade btc for fiat and vice versa, I think this is a real problem, someone told me the other day that even cash deposits through bank accounts and wire transfers can also be charged back if someone really wanted, though they are not as easy as paypal. Can't you get some sort of document from your bank (if you don't already have one) which does not reveal your sensitive information but just enough to prove that it was you who sent the money and it was your bank account?
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