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Author Topic: NITROGENSPORTS.EU - WARNING! Check every rule and do not leave any BTC balance.  (Read 4786 times)
minternj
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July 25, 2014, 01:59:07 AM
 #1

So today I went to withdraw my balance since I never leave a balance overnight. I noticed it was just sitting in "Pending". I emailed support and logged out waiting for reply. I logged back in later and support told me they took back 2BTC that I won on last nights Yankees game. Mind you this was originally graded a win and paid out. I had already withdrew my balance yesterday as I do every day. I had deposited more BTC back in this morning, made many bets, won and lost BTC just today.

https://nitrogensports.eu/betslip/4edf788R1ZQS3FycDRBMGZ0aFVnRXpYaGFQUT09/r/72457/

This was the bet. This was half game bet meaning first 5 innings. The game was called due to rain at the bottom of the 5th. Yankees were batting. They were winning 2-1.

Now in their defense, they have this rule that half game bets must go full 5 innings. But really, the score couldn't have changed in any way to make my bet a loser. The Yankees were winning at the bottom of the 5th. The only thing that made the bet a loss was this archaic rule.

I was extremely polite to support, voiced my displeasure when I got this gem of a reply. <excerpted>
Quote
Our hands were tied when it came out that there was only 1 out in the final inning.

Which makes me question if they are clueless about baseball or just really don't give a shit about keeping business.

To top this off I had lost a similar bet last week. Again with the Yankees. Yankees Orioles, rained out. I took the bet as a loss because it was a loss. The Yanks were losing and the game was called due to rain.

https://nitrogensports.eu/betslip/3f09264N25ML3J1L0ZNZUhOZ0svNHRnNUtaQT09/r/72457/

I have broken down the mistake they made with the full game rule here. https://bitcointalk.org/index.php?topic=709114.msg8013623#msg8013623

Now nitrogen will reply saying its in their rules, which may be correct. But when I told them their rules were flawed , they showed no acknowledgement of that. Nor did they make any acknowledgment that they would look into changing them to make sense. I never once asked for the BTC back, yet they kept defending their rules! INCREDIBLE!

So, TLDR; They can and will suspend your withdrawals at any time. They can and will enforce any archaic rule. They can and will regrade bets the day after. You better read every rule before you bet. Even then the rule might mean something else than whats written. Or better yet save yourself a headache and bet elsewhere.

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NitrogenSports
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July 25, 2014, 03:21:45 AM
 #2

Hey there,

We definitely understand your frustration with this situation, and apologize for the inconvenience. As you've acknowledged, this was simply an application of our rules, which are very similar to those on other books for this situation. These rules must be applied consistently across all accounts to ensure security and fairness for all of our users.

Your request above is absolutely fair; we'll make note to review this particular rule, and compare again with the industry standard. We really appreciate your feedback.

If you still plan on leaving our community, I'm sorry to hear that this is your decision. We wish you all the best, and hope that you'll join us again soon.


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minternj
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July 25, 2014, 03:31:38 AM
 #3

which are very similar to those on other books for this situation.

Find me one book that has this rule. I cant find one.

http://www.betus.com.pa/about-us/baseball-rules.aspx

Quote
Game Totals/Team Totals
1st 5-Innings Lines

    Game must go 5 complete innings or 4.5 if the home team is winning for action on moneylines.
    Game must go 5 complete innings for action on runlines and totals.
    1st 5-Innings moneylines can be bet as action, one listed or both listed pitchers.


Are you trying to say my Yankees +0 (ZERO) is a run line bet? Wow.

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xetsr
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July 25, 2014, 03:33:52 AM
 #4

Quote
Now in their defense, they have this rule that half game bets must go full 5 innings.

Rules are rules. Sucks but hey, what can you do? Same with the totals, game can go over and if rained out bet is canceled.

Some books have this rule and some don't. 5dimes doesn't but youwager does, both are non BTC books.
minternj
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July 25, 2014, 03:35:20 AM
 #5

Rules are rules. Sucks but hey, what can you do? All the non BTC I've played at have this same rule. Same with the totals, game can go over and if rained out bet is canceled.

Please post one that has this rule if the home team is winning after 4.5. I'd like to see.

Warning about Nitrogensports.eu
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minternj
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July 25, 2014, 03:40:46 AM
 #6

Ok, you got me there. Youwager.eu has it. Either way, I only stated the facts in my post.

Warning stands. Read every rule if you bet here. Graded as winner then canceled, account frozen and withdrawn from my balance no warning.

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xetsr
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July 25, 2014, 03:44:04 AM
 #7

Rules are rules. Sucks but hey, what can you do? All the non BTC I've played at have this same rule. Same with the totals, game can go over and if rained out bet is canceled.

Please post one that has this rule if the home team is winning after 4.5. I'd like to see.

I edited my post, thought 5dimes was the one that had this rule. Youwager does: http://help.youwager.eu/sportsbook/baseball-wagering/

Can't remember or find the other ones. Caught my attention when I seen someone post about it on sbrforum last year.

It makes no sense at all but books can get away with it since it's in the rules. Same with tennis totals and betting the over, had a bunch canceled because a player retired even after the total already went over.
minternj
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July 25, 2014, 03:52:24 AM
 #8

Yea, well it doesn't give me confidence when support is clueless about what happened in the game as well. Another reason I wont be coming back or recommending to friends and acquaintances who are huge betters. We are talking about 2BTC bet here (max bet), not some chump change.




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koshgel
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July 25, 2014, 03:57:14 AM
 #9

That's a shitty way to lose 2 BTC. The way the rules are presented are certainly archaic.

Bovada - A fiat book - Has this listed when you click 1st half lines

"Game must go 5 innings and both pitchers must start for wagers to have action. The score after 5 innings will be used for settling these wagers."

Also when you make moneyline wagers on full game it will ask you whether or not you want action if the starting pitcher changes.

Nitrogen has none of these things.

If they hope to avoid future confusion, they should really make an effort to display the rules prominently so that people don't feel cheated.
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July 25, 2014, 04:00:48 AM
 #10

That's a shitty way to lose 2 BTC. The way the rules are presented are certainly archaic.

Bovada - A fiat book - Has this listed when you click 1st half lines

"Game must go 5 innings and both pitchers must start for wagers to have action. The score after 5 innings will be used for settling these wagers."


Their rules page say different: http://www.bovada.lv/help/baseball

Quote
Moneyline wagers are official after 5 innings of play (4.5 innings if the home team is winning).
minternj
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July 25, 2014, 04:03:49 AM
 #11

Well if you read support message, they are also saying Yankees +0 is not a money line bet.

There is no money line option for the half. +0 is the money line. How can they not now their own system?

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koshgel
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July 25, 2014, 04:04:55 AM
 #12

That's a shitty way to lose 2 BTC. The way the rules are presented are certainly archaic.

Bovada - A fiat book - Has this listed when you click 1st half lines

"Game must go 5 innings and both pitchers must start for wagers to have action. The score after 5 innings will be used for settling these wagers."


Their rules page say different: http://www.bovada.lv/help/baseball

Quote
Moneyline wagers are official after 5 innings of play (4.5 innings if the home team is winning).

Those are for moneyline. OP was technically spread.

Although Bovada has listed:

2. Total/Runline wagers are official after 9 innings of play (8.5 innings if the home team is winning). If a game is called before 9 innings have been played Total and Runline wagers are settled as No Action. If a game goes 9 or more innings and is NOT completed (e.g., suspended, rain, darkness), wagers on the Runline and Total still have action and will be settled according to rule 3 below.

3. If a baseball game goes 9 or more innings and is NOT completed (e.g., suspended, rain, darkness), wagers on the Runline and Total still have action.

minternj
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July 25, 2014, 04:05:39 AM
 #13

Oh yea +0 is the best spread I've ever gotten. Again there is NO ML option in half betting on Nitro. +0 is obviously the ML by default for the lazy programmer.

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koshgel
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July 25, 2014, 04:09:46 AM
 #14

Well if you read support message, they are also saying Yankees +0 is not a money line bet.

There is no money line option for the half. +0 is the money line. How can they not now their own system?

Well if the score was 0-0 after 5 innings. You would push and get your money back so not money line.

I'm not agreeing with Nitrogen here. They should definitely offer moneylines for these bets. I see them avoid moneylines on huge spreads too but..

+0 is still considered a spread
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July 25, 2014, 04:16:33 AM
 #15

Quote
To top this off I had lost a similar bet last week. Again with the Yankees. Yankees Orioles, rained out. I took the bet as a loss because it was a loss. The Yanks were losing and the game was called due to rain.

Post the slip. The one you posted is not for that game. If you're talking about http://scores.espn.go.com/mlb/playbyplay?gameId=340713101 - That bet should have been canceled and refunded since it didn't go a full 5 innings, right? ]
minternj
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July 25, 2014, 04:19:46 AM
 #16

Woops posted the wrong slip in my OP. Fixed. Pained me to log back into that site.

https://nitrogensports.eu/betslip/3f09264N25ML3J1L0ZNZUhOZ0svNHRnNUtaQT09/r/72457/

So what do you guys think now?

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xetsr
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July 25, 2014, 04:25:56 AM
 #17

Woops posted the wrong slip in my OP. Fixed. Pained me to log back into that site.

https://nitrogensports.eu/betslip/3f09264N25ML3J1L0ZNZUhOZ0svNHRnNUtaQT09/r/72457/

http://scores.espn.go.com/mlb/playbyplay?gameId=340713101

EDIT: My mistake. Thought you meant first 5.

Quote
The result of the game is official after 5 innings of play unless the home team is leading after 4.5 innings. If a game is called or suspended, the winner is determined by the score after the last full inning unless the home team scores to tie, or take the lead in the bottom half of the inning, in which case the winner is determined by the score at the time the game is called. Bets will be refunded if the home team ties the game and it is suspended.

They got you there.
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July 25, 2014, 04:29:21 AM
 #18

They say their full game rules made this a loss. That rule is as archaic as the half game rules. Please get someone to check over ALL rules to make sure they actually make sense in the real world.

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minternj
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July 25, 2014, 04:30:20 AM
 #19

unless the home team is leading after 4.5 innings.

The home team was leading after 4.5. Rules are rules right? The sentence does not make sense. So what happens if the home team is winning after 4.5. The word "unless" is a conjunction that negates the statement if not true. Basic English here folks. It should negate the first part of the sentence which is "the game is official". Also the game did not go all 5 innings anyway, so the whole sentence should be void. Now, I kinda get the gist of what they were going for, but grammatically speaking it does not make a lick of sense. The BetUS wording is perfect.


   1   2   3   4   5   6   7   8   9    R    H    E
NYY    1   0   0   0   0   -    -    -    -    1    4    0
BAL    0   0   0   3   0   -    -    -    -    3    5    0

NITROGEN FIX YOUR FULL GAME RULE AS WELL.

un·less
ənˈles,ˌən-/
conjunction
conjunction: unless

    except if (used to introduce a case in which a statement being made is not true or valid).
    "unless you have a photographic memory, repetition is vital"

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July 25, 2014, 04:30:36 AM
 #20

Wait they counted your bet as a loss?  It should definitely be a refund...

Also they totally messed up by counting it as a win and then canceling the win. Books should not so that under any circumstances. It creates a chain of events where then all your bets today get messed up.
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