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Author Topic: Black Arrow X-1 and X-3 (not modded by Black Arrow) Thread  (Read 13484 times)
bitdik
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October 14, 2014, 07:15:05 AM
 #81

Seems that this is their automated response nowadays:

Note the footer:

Please note that all our sales, services and communications are subject to our terms and conditions and your reply to this email will be considered an agreement to our terms and conditions from this webpage: http://www.blackarrowsoftware.com/store/legal.html

LOL! These people are so retarded it's just funny.

Dear Customer,

We have shipped and delivered your order as per our agreed and signed terms and conditions. We have been informed by DHL that you are refusing to accept the package. Please note that you are not entitled for a refund (as agreed in our terms and conditions). Your refusal to receive your order will either lead to the destruction of your goods or we might accept it as gift to us and send it to other customer. In any case, we will NOT issue you with any refund and our contract has now been fulfilled.

For your peace of mind, please read again the terms and conditions signed and agreed by you when you have placed the order (http://www.blackarrowsoftware.com/store/legal.html)

Delivery Terms
9.1 The Products are delivered to the delivery address specified by the Purchaser, unless otherwise agreed. The delivery date is provided for information purposes only and shall not be binding on Us. The Purchaser is not entitled to refuse acceptance of the Products, withdraw, cancel or revoke the order or make claims for compensation due to any delayed delivery.

Cancelling your order does not entitle you to any refund:

11.3 The Purchaser understands and agrees that we will use his payment in order to purchase the necessary materials or pay workmanship required to fulfill his pre-order which will be non-refundable if cancelled. For this reason, the purchaser hereby gives us the right and agrees with our decision to decline any requests from him or third parties to cancel his pre-order.

Please note, that we will refuse DHL to return your package. Should you choose to let DHL destroy it, that is your option; it is your merchandise, you can do whatever you want with it (as long it is for legal purposes only). If you want to give it to us as a gift ( no refund will be issued! ), please let us know and we'll inform DHL to deliver to another customer.

Warning: If you choose to take no action and ignore this message, your package will stay with DHL until they will destroy it.

Regards,
Black Arrow Team

Regards,
Black Arrow Team

Please note that all our sales, services and communications are subject to our terms and conditions and your reply to this email will be considered an agreement to our terms and conditions from this webpage: http://www.blackarrowsoftware.com/store/legal.html

Confidentiality Notice:
This communication, its content and any file attachments transmitted with it are intended solely for the addressee(s) and may contain confidential proprietary information. Access by any other party without the express written permission of the sender is unauthorised. If you have received this communication in error you may not copy, distribute or use the contents, attachments or information in any way. Please destroy it and contact the sender.
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tempestb
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October 14, 2014, 02:27:27 PM
 #82

I'm no lawyer, but my understanding of Chinese law is that contracts are what amounts to consumer protection.  If they follow the letter of the contract, in China, this is legal.  In the United States you have organizations like the FTC that have rules that trump any contract.  But they have no enforcement in China.  It's one of those hard lessons I've learned about doing business with China directly and not having a middle-man (And why Alibaba is popular, because it acts like the middle-man) 

China has adopted some consumer protection laws recently, but I'm not sure if they trump contracts like the FTC does in the U.S.   Only a lawyer with knowledge of Chinese law is really going to be able to tell you if you have a shot at taking them to court and winning.  And whether it's worth the time and money.

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October 14, 2014, 05:47:02 PM
 #83

I'm no lawyer, but my understanding of Chinese law is that contracts are what amounts to consumer protection.  If they follow the letter of the contract, in China, this is legal.  In the United States you have organizations like the FTC that have rules that trump any contract.  But they have no enforcement in China.  It's one of those hard lessons I've learned about doing business with China directly and not having a middle-man (And why Alibaba is popular, because it acts like the middle-man) 

China has adopted some consumer protection laws recently, but I'm not sure if they trump contracts like the FTC does in the U.S.   Only a lawyer with knowledge of Chinese law is really going to be able to tell you if you have a shot at taking them to court and winning.  And whether it's worth the time and money.

I used Minersource as a middle man still no refund after months of waiting and many promises. But at least as you state I can get the FTC involved.

About BA I do believe you can't make an agreement binding if it contradicts the countries laws.

I hope everyone will be compensated or refunded before the end of the year, but I fear something like what happened to butterfly labs must happen first.

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January 16, 2017, 12:01:20 AM
 #84

Hey everyone Smiley

Just wanted to say that it appears that the main forum for the X1 and X3 on the ecointalk.net forum website no longer works.

This is the link to the forum archive on WayBack Machine in case it helps anyone... - https://web.archive.org/web/20160414051942/http://ecointalk.net/

Here is my dropbox share for the files that I use to fix my Android X1 - make sure you use the correct firmware for your X1 as I think there were 2 different control boards that were used, so using the wrong firmware will brick your miner... !!!      - https://www.dropbox.com/sh/xhn0giori7u2k5a/AAAF9mRpJS3ZCKjtLjvSXqn_a?dl=0

If your having problems flashing your firmware, make sure your using a Micro SD card thats 8GB minimum - I wouldn't go larger than 16GB or 32GB really either...Huh I have a dedicated 8GB X1 reflash Micro SD card that I don't use for anything else...creating the Micro SD card from the image wipes / overwrites the card your using... !!!

I only have the firmware file for my X1, but if anyone has the other firmware file or anything else relevant, I'll upload it to my dropbox share too...

I remember Jumbley and Stuart from Logic Ethos were great forum members on ecointalk.net if that helps anyone aswell... I'm sure there were other great forum members on there too... and on here... Smiley

You can also find me on Youtube... Smiley

Think thats all I got...

Cheers everyone - take care... Smiley

Sonix711.
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