How is XAPO getting away with this bull*hit?!

[CryptoPanda]

For about 3 months they were clearly stating in their debit card FAQ that there will be NO FEES. Just $15 to get it shipped and then NOTHING.
Now that they started shipping, suddenly you can see this in the FAQ:
http://help.xapo.com/95219-What-fees-are-associated-with-the-Xapo-Debit-Card
For the too lazy to click a link, the fees are exorbitant and are for everything! Even some made-up sh*t that no other card charges you.
How come, supposedly serious company, with 40M in funding (the biggest funding so far in bitcoin world with bitpay just behind them with 33M) do such bitch like tricks?

What's the point of claiming it will be free for 3 months just to turn around 2 days after shipping the product and cut your users heads with crazy fees?
How are the serious and with good names VC companies behind them allowing that?


I had big hopes for them, but they are worse than bank now and started by making them the most hated company in the bitcoin world.
I say we boycott them and show them that they can get their bit*h a*s, corporate tricks back to their corporate world.

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[blatchcorn]

I am not 'boycotting' them, but I certainly will not be using the card with those kind of ridiculous fees.  One clear problem Bitcoin has with operating purely in a free market is that only private companies will progress Bitcoin for a profit, thereby creating fees Bitcoin was designed to avoid 

[Gleb Gamow]

[redhawk979]

Oh noez Free Market

[protokol]

Yeah that is bullshit to be fair. I will certainly not be using any card with fees like that.

Minimum 50p charge for checking your balance, and £2.50 for taking money out - even banks would lose customers if they tried pulling that shit!

[knight22]

I just canceled by debit card. Fees are exorbitant and not competitive at all. 

[dadugan]

Same as credit card.

That kind of show people only the benefactor of the profit is switching when we all use bitcoin rather than FIAT. Nothing really changes.

[inBitweTrust]

Outrageous , Just cancelled my account with them and withdrew all my bitcoins besides the paltry 50bits and a transaction fee.

[CryptoPanda]

But what a way to start into the business right?

What worries me is that this was the most well VC funded company. Might send bad signals to investors.

[inBitweTrust]

But what a way to start into the business right?

Exactly. This is despicable behavior:

1) https://web.archive.org/web/20140723000048/http://help.xapo.com/
Shows that no page was shown in regards to additional fees as there was no link associated with question.

2) https://web.archive.org/web/20140708113128/http://help.xapo.com/categories/5988-Debit-Card/questions


How much does the Xapo Debit Card cost?

After paying a $15 fee to order the Xapo Debit Card, it is entirely free to use. The $15 fee covers the cost of the card, shipping, and other expenses.

 Does the Xapo Debit Card carry any additional fees?
No. After the initial $15 fee for the physical card and shipping, merchants will pay all fees just as they do for debit and card cards but there won’t be a fee for the customer.

WTF, are they thinking What is scary is they must be unaware of Internet cache which scares me even more.

[farlack]

So its the same thing as every single prepaid card in the world. Sounds like you're just bitching.


You want a company to spend millions and millions of dollars, and offer you a service free of charge? Well you've obviously never heard of a bank.

[inBitweTrust]

So its the same thing as every single prepaid card in the world. Sounds like you're just bitching.


You want a company to spend millions and millions of dollars, and offer you a service free of charge? Well you've obviously never heard of a bank.

All we are asking for is honesty in regards to fees. The Internet archive proves this is outright fraud and they could be legally liable if they charge and don't refund the 15 USD if they charge clients who signed up for something much different than advertised.

My guess is they are aware of this and are holding off for the waive of complaints before they start charging the 15USD originally agreed to.

[Xch4ng3]

So its the same thing as every single prepaid card in the world. Sounds like you're just bitching.


You want a company to spend millions and millions of dollars, and offer you a service free of charge? Well you've obviously never heard of a bank.

I think he's more annoyed with the fact that they promised no fees and then went against it without notifying people. I've seen those kinds of fees with many pre paid cards though so it's not uncommon so I'm pretty sure they're being charged by their card provider and it's just being passed on.

[farlack]

So its the same thing as every single prepaid card in the world. Sounds like you're just bitching.


You want a company to spend millions and millions of dollars, and offer you a service free of charge? Well you've obviously never heard of a bank.

All we are asking for is honesty in regards to fees. The Internet archive proves this is outright fraud and they could be legally liable if they charge and don't refund the 15 USD if they charge clients who signed up for something much different than advertised.

My guess is they are aware of this and are holding off for the waive of complaints before they start charging the 15USD originally agreed to.

It's more like they forgot to add the monthly fee page. There isn't anything stating there wont be a monthly fee. It says there is no fee to 'use' the card.. not to maintain the account.

[inBitweTrust]

So its the same thing as every single prepaid card in the world. Sounds like you're just bitching.


You want a company to spend millions and millions of dollars, and offer you a service free of charge? Well you've obviously never heard of a bank.

All we are asking for is honesty in regards to fees. The Internet archive proves this is outright fraud and they could be legally liable if they charge and don't refund the 15 USD if they charge clients who signed up for something much different than advertised.

My guess is they are aware of this and are holding off for the waive of complaints before they start charging the 15USD originally agreed to.

It's more like they forgot to add the monthly fee page. There isn't anything stating there wont be a monthly fee. It says there is no fee to 'use' the card.. not to maintain the account.

I'm going to assume you accidentally didn't read my post which proves otherwise rather than a paid shill:

https://web.archive.org/web/20140708113128/http://help.xapo.com/categories/5988-Debit-Card/questions


How much does the Xapo Debit Card cost?

After paying a $15 fee to order the Xapo Debit Card, it is entirely free to use. The $15 fee covers the cost of the card, shipping, and other expenses.

 Does the Xapo Debit Card carry any additional fees?
No. After the initial $15 fee for the physical card and shipping, merchants will pay all fees just as they do for debit and card cards but there won’t be a fee for the customer.

[farlack]

So its the same thing as every single prepaid card in the world. Sounds like you're just bitching.


You want a company to spend millions and millions of dollars, and offer you a service free of charge? Well you've obviously never heard of a bank.

All we are asking for is honesty in regards to fees. The Internet archive proves this is outright fraud and they could be legally liable if they charge and don't refund the 15 USD if they charge clients who signed up for something much different than advertised.

My guess is they are aware of this and are holding off for the waive of complaints before they start charging the 15USD originally agreed to.

It's more like they forgot to add the monthly fee page. There isn't anything stating there wont be a monthly fee. It says there is no fee to 'use' the card.. not to maintain the account.

I'm going to assume you accidentally didn't read my post which proves otherwise rather than a paid shill:

https://web.archive.org/web/20140708113128/http://help.xapo.com/categories/5988-Debit-Card/questions


How much does the Xapo Debit Card cost?

After paying a $15 fee to order the Xapo Debit Card, it is entirely free to use. The $15 fee covers the cost of the card, shipping, and other expenses.

 Does the Xapo Debit Card carry any additional fees?
No. After the initial $15 fee for the physical card and shipping, merchants will pay all fees just as they do for debit and card cards but there won’t be a fee for the customer.

Find the keyword. There is a keyword here called 'use'. Lets find the definition

1use
noun \ˈyüs\

: the act of using something

: the state of being used

: a way in which something is or can be used



=========================================

There is no fee to 'use' the card.
On the other hand there is a fee to maintain the account.


No. After the initial $15 fee for the physical card and shipping, merchants will pay all fees just as they do for debit and card cards but there won’t be a fee for the customer.

If I 'use' my card, there is no fee. The merchant pays the fee when I 'use' my card.

[trader001]

Can see some benefit if XAPO offer anonymous feature, that will negate the fee disadvantage.

[inBitweTrust]

Find the keyword. There is a keyword here called 'use'. Lets find the definition

1use
noun \ˈyüs\

: the act of using something

: the state of being used

: a way in which something is or can be used



=========================================

There is no fee to 'use' the card.
On the other hand there is a fee to maintain the account.


No. After the initial $15 fee for the physical card and shipping, merchants will pay all fees just as they do for debit and card cards but there won’t be a fee for the customer.

If I 'use' my card, there is no fee. The merchant pays the fee when I 'use' my card.

Do you have a problem with reading comprehension? You are assuming their FAQ said this:

"Does the Xapo Debit Card carry any additional fees to use?"

instead it says this:


"Does the Xapo Debit Card carry any additional fees?"

[farlack]

That line is specifically talking about using the card with a merchant and you know it is

Whats this? A bitcoin technology company that is a new company who is bringing everything everyone wanted to the table? A mother fucking bitcoin debit card.. And the only thing mentioned is how much of a scumbag they are because they said there isn't a fee to 'use' the card, but forgot to mention the fee to maintain the account?

Burn them at the stake.

[inBitweTrust]

That line is specifically talking about using the card with a merchant and you know it is

Whats this? A bitcoin technology company that is a new company who is bringing everything everyone wanted to the table? A mother fucking bitcoin debit card.. And the only thing mentioned is how much of a scumbag they are because they said there isn't a fee to 'use' the card, but forgot to mention the fee to maintain the account?

Burn them at the stake.

No. You keep assuming they used the word "Use" which I clearly am proving otherwise. I didn't assume they meant just for use and didn't expect a monthly service charge. Why the hell would I expect a monthly service charge when they stated otherwise and many traditional banks don't even charge that for a debit card? I, along with many others, were mislead because we read and interpreted their words as they wrote them(and not how you are reading into them).

Additionally, their fee structure is worse than many banks overall.... I thought one of the advantages of Bitcoin and these fancy new "banks" was to reduce fees. If they were expecting no fees and than were forced to impose them due to outside pressures I can sympathize, but I see no explanation or press release explaining this despite searching all over. What they have done is slip the changes in at the same moment they began shipping the cards. That is unethical.

Where are your standards man?