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Author Topic: Problem with "Add funds" in Mt gox using Liberty Reserve  (Read 1269 times)
thesebastian
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May 04, 2011, 02:35:15 PM
 #1

Hi,

yesterday i added dollars (1st time i do it) to my MtGox account (using liberty reserve)....but i didn't receive the money yet..

Is this normal? Or i just lost my money? I tried also to send an e-mail to mtgox but no response yet.
I'm worried because...after the transaction the page said "You will receive your funds in a while" or something like that.

Is there a way to fix this? A "support" contact or something?

thanks and Regards,
Sebastian.
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MagicalTux
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May 04, 2011, 03:51:12 PM
 #2

Hi,

yesterday i added dollars (1st time i do it) to my MtGox account (using liberty reserve)....but i didn't receive the money yet..

Is this normal? Or i just lost my money? I tried also to send an e-mail to mtgox but no response yet.
I'm worried because...after the transaction the page said "You will receive your funds in a while" or something like that.

Is there a way to fix this? A "support" contact or something?

thanks and Regards,
Sebastian.

Hi,

Please email info@mtgox.com with the transaction details (including batch number).


Thanks,

thesebastian
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May 04, 2011, 06:25:28 PM
 #3

thanks for your help.

I already sent an e-mail to that address. I will stay waiting for a response.

MagicalTux
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May 05, 2011, 02:07:00 AM
 #4

thanks for your help.

I already sent an e-mail to that address. I will stay waiting for a response.

Hi,

We are having a lot of issues with LibertyReserve, mainly due - I guess - to the way it's implemented. I'm going to move the LR implementation to something better that will correctly track transactions too... Smiley


Mark

thesebastian
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May 05, 2011, 03:36:17 PM
 #5

Oh I see, so it's a general problem.

One question, this implementation will fix only future transactions or the previous transactions (like my missing LR to MTGox transaction) will be fixed too?
thesebastian
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May 08, 2011, 04:53:55 PM
 #6

Finally, I just received the funds in MtGox!

Thanks for everything.
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