Original OP was a page worth of info on how she thinks its all a scam and people will never break even or make a profit.
I don't know much about any of this stuff but she had some relatively detailed info... then a few hours later she changed the OP to what it is now..
She didn't have any specific support / running etc issues, in fact it didn't sound like she even bought a service from them.... so it seems like the support people contacted her out of the blue and then she magically changed her tune regarding her opinion on them.
Obviously when I say she I mean (s)he.
Pretty sad and scammy behavior by Jenna.
Tell us Jenna... what did you get for free that made you change your story ?
Better ask what did she (or he because this person has multiple accounts) get for posting it in the first place.