截止15:16更新，就在发帖后没多久btc-e就归还了我的这个50个币，非常感谢talk上各位的帮助！本人是btc-e的老用户，在上个礼拜的对老地址进行了一次50个币的充值，但是发现并没有到账，我也及时与他们交易所进行了联系，得知他们由于系统更新要求所有的用户采用新的地址，旧地址将作废，但是他们也承诺将会在几天内进行手动操作，将50个币再转入到我的账户当中，但是事情过去了一个礼拜，他们在昨天居然和我说将不能归还我之前的那笔充值的50个币，具体过程如下：
8月11日我发送了50个BTC到我在BTC-E的BTC充值地址1NcwNfc5VWWYA9juC8N3B5wnwRdTnj8sqP ，这50个BTC没有到账，检查了以后发现BTC-E擅自改了我的BTC充值地址为1JmS6AafpxFBELnVFV919G1nf9HQzoNwQm，以下是我的老地址的区块记录。
https://blockchain.info/address/1NcwNfc5VWWYA9juC8N3B5wnwRdTnj8sqP我发现每次充值以后BTC-E都会把币转到他们自己的钱包地址，这50个BTC也是在充值以后就被转走了，说明这50个币还在BTC-E的账户里。
https://i.imgur.com/VZcjmh3.jpg区块记录里有一条7月11日 4.15个BTC的充值记录（显示时间有时区差异，我们这边是北京时间UTC+8）
这是我的BTC-E账号后台的充值记录
https://i.imgur.com/gOiE9nL.jpg| #653732950 | +4.15 BTC | BTC payment | 11.07.14
18:36:04 |
从8月11日到8月19日，我和BTC-E交涉了无数封邮件，BTC-E先是和我说48小时解决，过了48小时以后BTC-E告诉我币已经汇进我的账号，但是我检查了我的账号里没有这些币，我询问BTC-E这是怎么回事，BTC-E回复我这些币将在72小时内记账，为了明确，我再次询问，50个BTC需要72个小时手工存到我的账号是吗？BTC-E回答：是的。
8月18日
BTC-E给我回复再次有变化，告诉我这50个币不能存到我的账号，因为老地址不能存币，已经发过公告。
以上就是全部的事实，所有邮件记录贴图如下：
https://i.imgur.com/qwkttiD.jpg方旭初
User
Posted on: 11 August 2014 08:43 PM
My account id is
bug1977@163.comAnd my BTC address on your exchange is 1NcwNfc5VWWYA9juC8N3B5wnwRdTnj8sqP
The deposit record are:
| #653732950 | +4.15 BTC | BTC payment | 11.07.14
18:36:04 |
Today I sent 50 BTC to this address 1NcwNfc5VWWYA9juC8N3B5wnwRdTnj8sqP
but I find my account’s BTC address has been changed to 1JmS6AafpxFBELnVFV919G1nf9HQzoNwQm
what’s more ,I never created a new BTC address before.
The recharge record about 50 BTC you can find with this link :
https://blockchain.info/address/1NcwNfc5VWWYA9juC8N3B5wnwRdTnj8sqPhttps://i.imgur.com/HvfhPHu.jpgBTC-E Support
Staff
Posted on: 11 August 2014 08:55 PM
Dear Customer,
Thank you for contacting BTC-e.
Please check our News here:
https://btc-e.com/news/212We’ll credit your bitcoin manually within 48 hours.
https://i.imgur.com/FRsD8K1.jpgBTC-E Support
Staff
Posted on: 16 August 2014 12:49 AM
Dear Client,
Thank you for contacting BTC-e.
We’d like to inform you that the funds were credited to your account.
https://i.imgur.com/RcqXuTZ.jpg方旭初
User
Posted on: 16 August 2014 10:11 AM
I had the BTC quantity, does not contain this 50 BTC
https://i.imgur.com/Dao9eKH.jpgBTC-E Support
Staff
Posted on: 16 August 2014 12:49 PM
Hello. The coins will be Credited within 72 hours.
https://i.imgur.com/T5Hlv16.jpg方旭初
User
Posted on: 16 August 2014 02:11 PM
HI ！
50 the BTC I need 72 hours is in the manual to my account?
https://i.imgur.com/LveI9H7.jpgBTC-E Support
Staff
Posted on: 16 August 2014 02:24 PM
Hello. Yes.
https://i.imgur.com/NqvJhmr.jpgBTC-E Support
Staff
Posted on: 18 August 2014 09:02 PM
Dear Customer,
As we replied to you in your previous tickets, we are not able to add the 50 BTC to your BTC-e account, because you reported the missing coins after we already warned you that further deposits will not be added to your BTC-e account.
在此希望能得到大家的帮助，想想办法要求btc-e归还我这个50个币
