HASHNEST Discussion and Support Thread

[Dabus]

Same here. Every day i got half of amount that HN calculator showing durring previous day.

[hashnest]

Same here. Every day i got half of amount that HN calculator showing durring previous day.

Due to Antpool's API issue, the calculator data is higher than the real payout. We have request them to update it. Sorry for all inconvenience caused.

[hashnest]

DingDong! Here is your Christmas gift! 🎁
If you have missed our Christmas Sale, don't worry. NEW YEAR SALE is coming! We have prepared bunch of amazing offers which you wouldn't miss anymore!

1. ETH Mining NEW
NEWGPU RX5700 price US$660, buy 10 get 1000 kWh FREE
GPU RX590 price US$299, buy 10 get 1000 kWh FREE
MOREOVER, you will get RX5700 hashrates in 10 days and RX590 hashates in 7 days.

2. BTC Mining
S19 Pro price US$4699, buy one get 20 lucky coins FREE
S19 price US$3799, buy one get 10 lucky coins FREE
S17 Pro 🔥 price US$999, buy one get 10 lucky coins FREE
MOREOVER, you will get the S19 Pro hashrates in 10 days, S19 and S17 Pro hashrates in 7 days. Act up and grab yours now!

3. ZEC Mining
Z15 👑 price US$3599, buy one get 100 kWh FREE
This batch is pre-order, you will get the Z15 hashrates in 30 days.

Hope the magic of Christmas fills every corner of your heart and home with joy — now and always.❤️

[hashnest]

S17 Pro SOLD OUT again! 🥳👏

S19 Pro and S19 are still available, limited stock. Fast finger first!
https://www.hashnest.com/hash/shopitem?hc_id=63
https://www.hashnest.com/hash/shopitem?hc_id=57

[PeaMine]

Where did the S19 go from the Lucky App?
That was fun tossing 1 or 2 coins into.

[mercedes321]

i got one nob question,...will ETH mining become absolute with eth 2.0?, or will this 2 miners still possible to mine coins?

[bulldoge999]

Hi - new guy here.  What sort of BTC payout per TH have people been getting the past few days? I just signed up and getting about 0.18 USD per TH per day.  Just looking to see if this is to be expected.  Thanks

[PeaMine]

When will GPU trading market open up?
And any ETA on exchange for btc to usdt or swapping all shares to btc or their own coin ?

[toni_maroni]

Same here. Every day i got half of amount that HN calculator showing durring previous day.

seems that it is hard to calculate any payout as an hashnest customer.

the Ethereum Network Difficulty change from 4.00P at 10.01.2021 to
4.11P at 11.01.2021   ==> less 3%

the payout rate for GPU598 change from 0.00224ETH at 10.01.2021 to
0.00187 at 11.01.2021  ==> this is a drop to -16%

and when you look to whattomine.com  GPU profitability ranking an similar AMD GPU will
mine Ethereum with 30MHs at an expected payout rate from 0.0030  (Hashnest pays 0.00187 ;-)

yes, maybe there is a difference between calculations from other services, but at the end the hashnest
payouts are worst at all

[bulldoge999]

Hi - new guy here.  What sort of BTC payout per TH have people been getting the past few days? I just signed up and getting about 0.18 USD per TH per day.  Just looking to see if this is to be expected.  Thanks

I asked support why I seemed to be getting half of what I should be getting based on the hardware and their response was as follows:

"Dear Customer,

Thank you for contacting us.

Many S17 miners have run more than one year, hashrates are less than theoretical and many miners are offline, we are still repairing them. All users share the total hashrates.

S19 is better, are all brand new miners. Sorry for all inconvenience caused!"

So basically without getting into all of the funky math, they are openly admitting that their claims on potential returns are false. There's nothing to indicate whether you are buying (hashrates from) a used or new S17 device.   

As of the time this was written, the S19 has an amortization rate of over a year.  Since they start to break down after a year, you will never see a return. 

The majority of the comments in the last two pages indicate that payouts are no where close to what is advertised regardless of the coin or hardware. Digging through the discussions also reveals Hashnest and Bitmain  are owned by different people even though the site makes it appear that they are part of the same company.

Anyways, if got here via Google, this is my Hashnest review and experience with them.  It's possible that everyone posting here who is having issues with returns is an outlier but I would say it's not a good idea to engage them as a retail customer.   Maybe things have improved since this was written but try before you buy if at all possible.

I hope this does not get deleted.  It took a while to find this forum and some honest feedback.

[PeaMine]

Welcome to the Forum of us old schoolers
Their responses like that do leave a lot to be desired.
The ability for them to:
1. Payout less than advertised or normal payouts for similar hardware is ok.
2. A month of downtime is acceptable downtime with the only compensation being a small break in electricity fee for less than the time it was down
3. Random price limits and or no trading of shares at all for some miners. For example S17 is MAX 50 USDT and Z11 is MIN 5.00 with basically everyone wanting to sell at that price.

These three things need to be addressed in a way to reassure clients big and small that HashNest has some interest in calming our nerves with their recent irregularities.
Especially as things are looking very good for miners, even small miners can attract and scare away whales(I personally talk to 1 on here about this in private)
Even taking a small hit on overall profit margins will make up for it with a larger flow of client cash coming in to buy up miners, fees from withdraws and share selling, and being able to charge a higher price per miner or electric fee.

A type of Service Level Agreement spelling out compensation for the above issues when they persist would be amazing.

In the S4 and S5 days, I never said a single bad thing about Hashnest as they were perfect! Not a single issue.
However as others have said, since Bitmain no longer owns it, it has been a bit rocky.

I do appreciate all the work you do Hashnest! Please appreciate our feedback as well!

[mercedes321]

yeah trading for all market should be opened already,... and exchange alt/btc pairs should be also possible to trade, like in past ltc/btc,..but here it should be eth, zec, dash or at least for this who are being mined,...otherwise Zec mining is becoming profitable again, according to zec/btc chart it could be that thing for the future as well.

[toni_maroni]

the payout rate for GPU598 change from 0.00224ETH at 10.01.2021 to
0.00187 at 11.01.2021  ==> this is a drop to -16%

the payout rate today is better, seems that we have to talk about it ;-)
0.00296 is the best rate for the last days

[MikeSayz]

Hello everyone, can someone help me? my account has been locked for security reason, i did verification twice, 1 month before, second time 1 week before, support ignored me last week, blocked in telegram group, no one answer me for 9 days, 1 month i can't unlock my account, someone can help me here?
if what i can do all screenshots.
http://prntscr.com/xcm9pl
i was tired waiting for responde once per month.

[hashnest]

Hello everyone, can someone help me? my account has been locked for security reason, i did verification twice, 1 month before, second time 1 week before, support ignored me last week, blocked in telegram group, no one answer me for 9 days, 1 month i can't unlock my account, someone can help me here?
if what i can do all screenshots.
http://prntscr.com/xcm9pl
i was tired waiting for responde once per month.

Have replied via email. Please check.

[hashnest]

Hi - new guy here.  What sort of BTC payout per TH have people been getting the past few days? I just signed up and getting about 0.18 USD per TH per day.  Just looking to see if this is to be expected.  Thanks

I asked support why I seemed to be getting half of what I should be getting based on the hardware and their response was as follows:

"Dear Customer,

Thank you for contacting us.

Many S17 miners have run more than one year, hashrates are less than theoretical and many miners are offline, we are still repairing them. All users share the total hashrates.

S19 is better, are all brand new miners. Sorry for all inconvenience caused!"

So basically without getting into all of the funky math, they are openly admitting that their claims on potential returns are false. There's nothing to indicate whether you are buying (hashrates from) a used or new S17 device.   

As of the time this was written, the S19 has an amortization rate of over a year.  Since they start to break down after a year, you will never see a return. 

The majority of the comments in the last two pages indicate that payouts are no where close to what is advertised regardless of the coin or hardware. Digging through the discussions also reveals Hashnest and Bitmain  are owned by different people even though the site makes it appear that they are part of the same company.

Anyways, if got here via Google, this is my Hashnest review and experience with them.  It's possible that everyone posting here who is having issues with returns is an outlier but I would say it's not a good idea to engage them as a retail customer.   Maybe things have improved since this was written but try before you buy if at all possible.

I hope this does not get deleted.  It took a while to find this forum and some honest feedback.

We never delete the truth. S17 Pro has been working almost 2 year, it is quite normal if some units are offline or not enough hashrates. Although the new S17 Pro are added, but all users share the total hashrates. We monitor the hashrates everyday, the S17 Pro hashrates are 85% of theoretical hashrates. We are repairing the offline miners, you are trying our best to restore hashrates ASAP.

[hashnest]

Welcome to the Forum of us old schoolers
Their responses like that do leave a lot to be desired.
The ability for them to:
1. Payout less than advertised or normal payouts for similar hardware is ok.
2. A month of downtime is acceptable downtime with the only compensation being a small break in electricity fee for less than the time it was down
3. Random price limits and or no trading of shares at all for some miners. For example S17 is MAX 50 USDT and Z11 is MIN 5.00 with basically everyone wanting to sell at that price.

These three things need to be addressed in a way to reassure clients big and small that HashNest has some interest in calming our nerves with their recent irregularities.
Especially as things are looking very good for miners, even small miners can attract and scare away whales(I personally talk to 1 on here about this in private)
Even taking a small hit on overall profit margins will make up for it with a larger flow of client cash coming in to buy up miners, fees from withdraws and share selling, and being able to charge a higher price per miner or electric fee.

A type of Service Level Agreement spelling out compensation for the above issues when they persist would be amazing.

In the S4 and S5 days, I never said a single bad thing about Hashnest as they were perfect! Not a single issue.
However as others have said, since Bitmain no longer owns it, it has been a bit rocky.

I do appreciate all the work you do Hashnest! Please appreciate our feedback as well!

We are very appreciated your feedback and we never give up to do what we should do which is repairing those offline miner or lower the electricity fee during bear market. Thank you so much for your support, we also seek your kind understanding.

[hashnest]

Where did the S19 go from the Lucky App?
That was fun tossing 1 or 2 coins into.

Not enough stock for S19 lucky draw recently.

[hashnest]

When will GPU trading market open up?
And any ETA on exchange for btc to usdt or swapping all shares to btc or their own coin ?

GPU market not that fast. We will release A10 Pro mine ETH this week. Stay tuned.

And internal exchange is not available due to policy reason. We seek your kind understanding.

[PeaMine]

What caused some accounts to be locked for trading and buying of shares?
I didn't see any reason or announcement about it.