HASHNEST Discussion and Support Thread

[RMan]

I have been receiving payouts on the GPU RX590 since January but stopped receiving on April 22nd.
I have left a support ticket more than once with no response.
The ETH INN A10 PRO started paying again on May 6th. after the move.
I think the 590's are at a different farm that they may have no control of.

[1714502841]

1714502841

[1714502841]

1714502841

[1714502841]

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[toni_maroni]

I have been receiving payouts on the GPU RX590 since January but stopped receiving on April 22nd.
I have left a support ticket more than once with no response.
The ETH INN A10 PRO started paying again on May 6th. after the move.
I think the 590's are at a different farm that they may have no control of.

They postet on 14.04. that there will be no payout from 30 April 2021 to 10 May 2021.
in my Wallet there was no Payout since 15. April, there was a minimal payment at 21/22. April, but only minimal amount.

As a gift for the 3-4 Weeks without any Payment, they will adjust the electricity fee of ETH mining contracts from 0.075 to 0.095/KWH.
You can say thanks Hashnest, after Weeks without any Payout it will be a pleasure for me, to give you more fee as befor ;-)


++++++++++++++++++++++++
"Dear users,
Due to an increase in electric cost of our mining farm, we have to adjust electricity fee of ETH mining contracts to 0.095/KWH. Only A10Pro, RX5700 and RX590 have been affected.
Due to Carbon neutral, we will relocate one of our mining farms to southwest of China from 30 April 2021 to 10 May 2021. During these 10 days, payout allocation of all mining contracts except K5, RX5700 and RX590 will be affected and paused.
Thank you for your continued support and understanding.
HashNest
April 14, 2021"
++++++++++++++++++++++++

[hashnest]

Dear valued users,

Thank you so much for your patience!

We have turned on some 590 cards today, payouts will be allocated tomorrow. Due to the maintenance of high voltage transmission lines, limited power supply for 590 cards will last another 5 days. Users should be able to get fully payout of 590 cards around 16th May.

Thank you for your continued support and understanding.

Happy mining! ETH price breaks above $4,000 👏📈📈📈📈

HashNest
May 10th 2021

[hashnest]

I have been receiving payouts on the GPU RX590 since January but stopped receiving on April 22nd.
I have left a support ticket more than once with no response.
The ETH INN A10 PRO started paying again on May 6th. after the move.
I think the 590's are at a different farm that they may have no control of.

They postet on 14.04. that there will be no payout from 30 April 2021 to 10 May 2021.
in my Wallet there was no Payout since 15. April, there was a minimal payment at 21/22. April, but only minimal amount.

As a gift for the 3-4 Weeks without any Payment, they will adjust the electricity fee of ETH mining contracts from 0.075 to 0.095/KWH.
You can say thanks Hashnest, after Weeks without any Payout it will be a pleasure for me, to give you more fee as befor ;-)


++++++++++++++++++++++++
"Dear users,
Due to an increase in electric cost of our mining farm, we have to adjust electricity fee of ETH mining contracts to 0.095/KWH. Only A10Pro, RX5700 and RX590 have been affected.
Due to Carbon neutral, we will relocate one of our mining farms to southwest of China from 30 April 2021 to 10 May 2021. During these 10 days, payout allocation of all mining contracts except K5, RX5700 and RX590 will be affected and paused.
Thank you for your continued support and understanding.
HashNest
April 14, 2021"
++++++++++++++++++++++++

You need to read all the announcements, we planed to move, then power outage, finally we have to move in advance.

[toni_maroni]

You need to read all the announcements, we planed to move, then power outage, finally we have to move in advance.

i was looking for some missing posts and see that a lot of announcements are on your support site, and not here in this forum.
this is my failure.

you can write " dear customer, take a look at the official hashnest support site, there are some announcements for the downtimes"
but thats not your kind of conversation, and i have to deal with

i am good with you kind of business, your contract terms give you the right to do what ever you want, and i have accepted that (big mistake)
but i am not happy with 4 weeks of GPU RX590 downtime.. (yes i know, you have announced that)

[Celsex]

Hello all,

Thanks for all the replies.
It seems that ETH mining has resumed and it is going to be at full speed later this week 😊.

I have another question though. I also have a Z11, and I noticed after the rellocation the payout decreased substancially. It is not even 1/3 of what it should be. Anyone facing the same issue and know the reason for this?

Cheers,
Celsex

[RMan]

Dear users,


We are sorry to advise that, as notified by power supplier of our mining farm, due to lack of water, power is strictly rationed from Beijing time 14 May 2021. All mining contact will be affected. Power restored time will be announced later.


We deeply apologise for the inconveniences this may cause.


HashNest

[PeaMine]

Dear users,


We are sorry to advise that, as notified by power supplier of our mining farm, due to lack of water, power is strictly rationed from Beijing time 14 May 2021. All mining contact will be affected. Power restored time will be announced later.


We deeply apologise for the inconveniences this may cause.


HashNest

Thanks for the update.  I saw the Network hashrate of BTC drop around 25% at once, and many other coins. News even talking about it locally.
I hope all goes well.

[PeaMine]

Any current ETA available, or update in the process?
I understand it is a large scale issue affecting many other as well.
Hoping for the best.

[mercedes321]

can someone tell me if hashnest is working, i kinda went out, so i dont know atm if they mine or not,..

any feedback would be cool, so i could decide to start slowly invest back into mining...thanks

[PeaMine]

can someone tell me if hashnest is working, i kinda went out, so i dont know atm if they mine or not,..

any feedback would be cool, so i could decide to start slowly invest back into mining...thanks

Trading on the market works, but the miner income themselves, not so much.

Right now for the most part, I don't think GPU cards or most market traded ASICs are paying out or costing electricity.

My GPU cards last payout was May 20th and was partial.
Z11 payouts are around half of what they state.
Same for K5 and U6 before things went down.

If you run the math, since the cost of electricity on these are still 100%, but payout is 50-66% of what it should be, you're simply treading water.
Now that the coin market has popped and crashed almost 50%, many of these once desirable miners are not a good investment any more until coins recover more value.
They need to reduce the cost of electricity by the amount of hashrate lost.  Paying for hashrate that doesn't exist, sounds pretty bad.
Edit: Not sure when but on at least 1 machine they charge proportional electric to payout.

[mercedes321]

can someone tell me if hashnest is working, i kinda went out, so i dont know atm if they mine or not,..

any feedback would be cool, so i could decide to start slowly invest back into mining...thanks

Trading on the market works, but the miner income themselves, not so much.

Right now for the most part, I don't think GPU cards or most market traded ASICs are paying out or costing electricity.

My GPU cards last payout was May 20th and was partial.
Z11 payouts are around half of what they state.
Same for K5 and U6 before things went down.

If you run the math, since the cost of electricity on these are still 100%, but payout is 50-66% of what it should be, you're simply treading water.
Now that the coin market has popped and crashed almost 50%, many of these once desirable miners are not a good investment any more until coins recover more value.
They need to reduce the cost of electricity by the amount of hashrate lost.  Paying for hashrate that doesn't exist, sounds pretty bad.

thanks, so they still pay out,..that good news actually with all this china baning news out there i thought they would simly stop mining and move again somehwere else, maybe norway

[PeaMine]

can someone tell me if hashnest is working, i kinda went out, so i dont know atm if they mine or not,..

any feedback would be cool, so i could decide to start slowly invest back into mining...thanks

Trading on the market works, but the miner income themselves, not so much.

Right now for the most part, I don't think GPU cards or most market traded ASICs are paying out or costing electricity.

My GPU cards last payout was May 20th and was partial.
Z11 payouts are around half of what they state.
Same for K5 and U6 before things went down.

If you run the math, since the cost of electricity on these are still 100%, but payout is 50-66% of what it should be, you're simply treading water.
Now that the coin market has popped and crashed almost 50%, many of these once desirable miners are not a good investment any more until coins recover more value.
They need to reduce the cost of electricity by the amount of hashrate lost.  Paying for hashrate that doesn't exist, sounds pretty bad.

thanks, so they still pay out,..that good news actually with all this china baning news out there i thought they would simly stop mining and move again somehwere else, maybe norway

They are still paying out on Z11 but to my knowledge that is it, and it's 1/4th what you should be getting.
However, you are only charged for the electricity in ratio to this so 1/4 electric fees.  Just gotta buy 4x what you normally would, but best payout ratios from any cloud service I know

[RMan]

todays notice


Dear valued users,

Thank you so much for your patience!

We have turned on 5700 cards today, payouts will be allocated tomorrow. Now Z15, A10 Pro mining rigs are all online. We are relocating to other nearby mining farms to find enough power supply for the left mining rigs, power issues will be resolved around end of June. 

Thank you for your continued support and understanding.

Happy mining! BTC price breaks above $4,0000 👏📈📈📈📈

HashNest

June 15th 2021

[toni_maroni]

Hashnest has massive problems since April 2021, and i hope they come back to normal payouts at any time. 

the hashnest member get me an answer of my post from early May, that i received no payouts for my RX590 cards since 15.04.2021
i have to read all the announcements, they planed to move, then power outage, finally they have to move in advance

i take time to read all the announcements, i picked up the announcements for ETH Cards, here is my resume:

at 14.04.2021 there was an announcement #164 for an relocation of mining farm for 10 days from 30.04 - 10.05.2021
payouts stopped at 15.04.2021
at 16.04.2021 there was an announcement #167 for an inspection by power supplier
at 20.04.2021 there was an announcement #169 for resuming payouts of ETH, nothing happend
at 26.04.2021 there was an announcement #173 for relocating in advance. All hashrates may be restored around 1st May 2021    (it was 12.May)
at 10.05.2021 there was an announcement #176 that some 590 cards turned on and fully payout of 590 cards will be around 16th May (it never happend)
payouts resumed at 12.05.2021
at 14.05.2021 there was an announcement #177 that there is  a lack of water and power is strictly rationed, All mining contact will be affected (yes, this happend)
at 15.05.2021 payout go down to 1,50$ per RX590card
at 10.06.2021 payout go down to 0,56$ per RX590card
at 15.06.2021 there was an announcement #181 that 5700 cards turned on today, and for the other nearby mining farms power issues will be resolved around end of June

payout per RX590card is still down to 0,56$  per day, and this is a kind of nothing

this is an endless string of announcements since April, and nobody knows what new announcement comes at end of june

maybe it will be a kind of this one:
30.06.2021
Dear valued users,
Thank you so much for your patience!
The new Antminer E9 is coming to market and the maintenance fee for 5700 and RX590 Cards is greater than 80% of mining revenues, market will be closed
...

i am massive disappointed of this company and hashnest seems not willingness to give any kind of credit to his customers

[PeaMine]

Hashnest has massive problems since April 2021, and i hope they come back to normal payouts at any time. 

the hashnest member get me an answer of my post from early May, that i received no payouts for my RX590 cards since 15.04.2021
i have to read all the announcements, they planed to move, then power outage, finally they have to move in advance

i take time to read all the announcements, i picked up the announcements for ETH Cards, here is my resume:

at 14.04.2021 there was an announcement #164 for an relocation of mining farm for 10 days from 30.04 - 10.05.2021
payouts stopped at 15.04.2021
at 16.04.2021 there was an announcement #167 for an inspection by power supplier
at 20.04.2021 there was an announcement #169 for resuming payouts of ETH, nothing happend
at 26.04.2021 there was an announcement #173 for relocating in advance. All hashrates may be restored around 1st May 2021    (it was 12.May)
at 10.05.2021 there was an announcement #176 that some 590 cards turned on and fully payout of 590 cards will be around 16th May (it never happend)
payouts resumed at 12.05.2021
at 14.05.2021 there was an announcement #177 that there is  a lack of water and power is strictly rationed, All mining contact will be affected (yes, this happend)
at 15.05.2021 payout go down to 1,50$ per RX590card
at 10.06.2021 payout go down to 0,56$ per RX590card
at 15.06.2021 there was an announcement #181 that 5700 cards turned on today, and for the other nearby mining farms power issues will be resolved around end of June

payout per RX590card is still down to 0,56$  per day, and this is a kind of nothing

this is an endless string of announcements since April, and nobody knows what new announcement comes at end of june

maybe it will be a kind of this one:
30.06.2021
Dear valued users,
Thank you so much for your patience!
The new Antminer E9 is coming to market and the maintenance fee for 5700 and RX590 Cards is greater than 80% of mining revenues, market will be closed
...

i am massive disappointed of this company and hashnest seems not willingness to give any kind of credit to his customers

I very much agree with this.  Back when they were trust worthy I knew many people who used them and bought several miners.  ALL of them have sold out and quit since then.
So it's hurting their growth and income in that regard.

[mercedes321]

thats the reason if i mine with hashnest it must be for miners which have an open market for it, so if i choose to go out, i can,..unfortunatly they havent opened market for newere machines....capital if cant be moved itsnt worth shit imo.

[PeaMine]

thats the reason if i mine with hashnest it must be for miners which have an open market for it, so if i choose to go out, i can,..unfortunatly they havent opened market for newere machines....capital if cant be moved itsnt worth shit imo.

I agree, they should open up all the markets now with all this news.
Not sure why they wouldn't already?

https://www.coindesk.com/sichuan-province-city-orders-crypto-miners-to-shut-down-for-inspection-reports

Also seems now even the 5700 and 598 cards are underpaying compared to what is listed

Edit: It seems all payouts have stopped even the PACMIC which makes sense as the past 3 difficulty drops have been huge.

[PeaMine]

Just curious if there was any information on how things will proceed?
I understand this is beyond your control, aside from relocating, but this is also a very large amount of missed income now.  Especially for those who may have just joined in the past year.
I am not sure if it's reached this stage yet, but allowing people to reclaim their investments perhaps by shipping the miners out, since technically for all machines there have been zero profit in over 10 days.
Similar to the S7s and S9s etc.

[RMan]

Figured i would post this.
Dear Customer,

Thank you for contacting us.


We are waiting for final decision from power station. We will wait until end of July. If power is still not restored, we will buy back hashrates. Please be patient.
Best regards,

Technical Support Team
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