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Author Topic: [ANN] Mt.Gox announces its new Withdraw Center  (Read 5772 times)
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April 18, 2012, 09:57:31 AM
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Mt.Gox brings convenience to all of your withdrawals thanks to its new Withdraw Center

https://mtgox.com/press_release_20120418.html

TOKYO, JAPAN - April 11, 2012 - Mt.Gox today unveils its improved Withdraw Center designed to facilitate and speed-up your withdrawals!

Mt.Gox users will now be able to enter their own financial account details for withdrawal and save them for future use.

Once you fill the form with your personal information it will appear in your withdraw selection drop down menu and let you submit a withdraw request by simply filling the amount you want to withdraw.

Have more than one preferred withdrawal method or own more than one bank account? Simply add them one at a time until all your preferred methods are listed in the withdrawal methods drop down.

Finally if you have a question or need assistance with our new Withdraw Center, please do not hesitate to contact Mt.Gox Support at support@mtgox.com.

Video Vimeo : http://vimeo.com/40056755
Video YouTube : http://youtu.be/4lJoxVgQ_vQ

Regards!

Mt.Gox : The Leading International Bitcoin Exchange.
Mt.Gox Merchant Solutions : https://mtgox.com/merchant
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April 18, 2012, 12:39:56 PM
 #2

Looks good! And nicely done video.
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April 18, 2012, 01:05:33 PM
 #3

Nicely done.

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April 18, 2012, 02:40:16 PM
 #4

Nicely done foxxy Gox. Your exchange and Intersango are becoming better and better!

Keep up the good work.


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April 18, 2012, 04:26:39 PM
 #5

This is effin awesome!

Go Gox Go!!

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April 19, 2012, 12:53:43 AM
 #6

Fix the thread title.

Done and Thanks!

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April 19, 2012, 12:54:46 AM
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Thanks to you all! And hope you will enjoy next week planned announcement & video as well!

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April 19, 2012, 01:50:19 AM
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Thanks to you all! And hope you will enjoy next week planned announcement & video as well!

What happened to the French accent in the videos  Sad

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April 19, 2012, 03:14:35 AM
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Thanks to you all! And hope you will enjoy next week planned announcement & video as well!

What happened to the French accent in the videos  Sad

+1

Boo! Why no French accent?

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April 19, 2012, 03:51:04 AM
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Thanks to you all! And hope you will enjoy next week planned announcement & video as well!

What happened to the French accent in the videos  Sad

+1

Boo! Why no French accent?
Cause it's harder to understand? Having both would be cool too. Smiley

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April 19, 2012, 04:15:48 AM
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Thanks to you all! And hope you will enjoy next week planned announcement & video as well!

What happened to the French accent in the videos  Sad

+1

Boo! Why no French accent?

Ok, next time, hopefully next week I will upload two version for you... The official version will be of course the nice native English speaking girl but I will update for you a "French tuned" version as well

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April 19, 2012, 08:23:20 AM
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OKPAY withdraws? Fee?
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April 19, 2012, 04:47:56 PM
 #13

Saving my dwolla account number is nice, but it's useless if you don't have the funds in dwolla to do the transfer.  My last transfer has been pending since Tuesday.  What's up?

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April 20, 2012, 12:54:41 AM
 #14

Saving my dwolla account number is nice, but it's useless if you don't have the funds in dwolla to do the transfer.  My last transfer has been pending since Tuesday.  What's up?
Dwolla ain't looking so hot right now  Angry
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April 20, 2012, 01:35:37 AM
 #15

My withdrawal to Dwolla came through tonight.  It looks like they are getting caught up.

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May 16, 2012, 01:13:34 AM
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+1

Boo! Why no French accent?

Ok, next time, hopefully next week I will upload two version for you... The official version will be of course the nice native English speaking girl but I will update for you a "French tuned" version as well

Yes, I wholeheartedly agree.  A "French tuned" version should become a standard feature of all further Mt.Gox audio/visual client communications.

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May 21, 2012, 05:54:55 PM
 #17

How cute. I go to transfer some money out of mtgox to dwolla and now I find out I have to wait
because of this AWESOME withdraw center. I have no idea how long this validation process
takes. Wouldn't it be nice to give me an idea when I set it up a few minutes ago?

I would email support but I have done that in the past and know my response time is probably
longer then the validation process to setup dwolla as a withdraw.

Plus I know I will  have to email support to get my dwolla transfer completed as my batting
average for this to go smoothly is 50/50 now days. Maybe this change will improve on that?

Either way... as a customer, I expect a dwolla transfer to be easy as I have no problem typing
in my dwolla account number. I do not expect to have to wait to do something so simple.

rant off.
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May 22, 2012, 01:27:19 AM
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How cute. I go to transfer some money out of mtgox to dwolla and now I find out I have to wait
because of this AWESOME withdraw center. I have no idea how long this validation process
takes. Wouldn't it be nice to give me an idea when I set it up a few minutes ago?

I would email support but I have done that in the past and know my response time is probably
longer then the validation process to setup dwolla as a withdraw.

Plus I know I will  have to email support to get my dwolla transfer completed as my batting
average for this to go smoothly is 50/50 now days. Maybe this change will improve on that?

Either way... as a customer, I expect a dwolla transfer to be easy as I have no problem typing
in my dwolla account number. I do not expect to have to wait to do something so simple.

rant off.

It usually takes 24h for a new withdraw method to be validated. Once this one good, you will no longer have to submit any other validation request for this method. The idea here, and I hope you will appreciate it, is to make sure that the information your provided are accurate and to help speeding up the process once everything is in order!

Cheers

Mt.Gox : The Leading International Bitcoin Exchange.
Mt.Gox Merchant Solutions : https://mtgox.com/merchant
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May 22, 2012, 02:40:22 AM
 #19

Why does it take so long to transfer money from gox to dwolla...

I know, it could take up to 6 days, and i've only had it transfered for 1 business day total (submitted friday).

Thank god I have additional coins & funds in CampBX.com that I transfered on Saturday night, and they went through by Sunday.

 Grin
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May 23, 2012, 01:14:12 AM
 #20

Why does it take so long to transfer money from gox to dwolla...

I know, it could take up to 6 days, and i've only had it transfered for 1 business day total (submitted friday).

Thank god I have additional coins & funds in CampBX.com that I transfered on Saturday night, and they went through by Sunday.

 Grin

Hello,

This is because we are getting a huge volume of Dwolla withdrawal requests and we are processing them according to the queue.  Sorry for the delay, but we expect to be able to resolve this problem soon. 
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