Another incorrect claim:
this morning trade on tradersway - not filled. one week of trading here; one week of bad quotes and shenanigans with orders (that i can't prove; just witnessed 2 times where my orders where simply cancelled when I was afk; obv good calls.)
On the account for which you have supplied your screen shot, you have two such orders from August 10th:
7854888
7854901
Both of these orders were pending orders on EURUSD and both were cancelled by our server. This is because your account did not have enough free margin available to open the trades when it came time for them to be activated. The activation process is as follows: 1) Price moves to specified level and activation request is created, 2) Margin is checked -- if enough margin --> fill order; if not enough margin --> delete pending order.
Both of these order numbers above have the following comment on them in the MT4 platform (these comments can be seen by going to Account History, right clicking an order and making sure the "Comments" setting is checked) -- "deleted [no money]"
There were two more such orders last week with which the same thing happened:
7729456
7712242
These occurred on the 3rd and 4th of this month. I have only checked this one trading account and not your other one, but we do not go and delete people's orders or anything like you are insinuating. We have many thousands of clients worldwide many of which have very sizable deposits. Everyone is treated fairly. I see you have not withdrawn all of your funds neither. Please instead be respectful and send an email asking for clarification on issues (or post a respectful request here). There is no need to post on Twitter that we are "scumbags" without actually speaking with us first.
JC
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