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PoorFamily
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October 04, 2014, 06:50:36 AM
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All my accounts are unlocked. Thanks BTC-e
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October 04, 2014, 08:54:34 AM
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Next time you should keep a backup of your authenticator details.  Wink

Also you probably shouldn't post all the details about your account here, perhaps you should edit them out?
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October 04, 2014, 09:37:20 AM
 #3

That really sucks dude, wouldn't say BTC-e is a scam though. They're one of the most established exchanges in crypto, fingers crossed you'll get btc back.

Maybe ask them if they can verify your ID in another way?
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October 04, 2014, 12:09:52 PM
 #4

It looks like you are not giving enough information, so I do not blame them so far for there actions.
PoorFamily
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October 04, 2014, 03:09:14 PM
 #5

All unlocked
Newar
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October 04, 2014, 03:24:30 PM
 #6

You never wondered why the price is consistently cheaper on btc-e?

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s1lverbox
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October 04, 2014, 03:26:11 PM
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You never wondered why the price is consistently cheaper on btc-e?

Why? please elaborate!

PoorFamily
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October 04, 2014, 03:35:16 PM
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I always Buy at low price and sell at high price Sad
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October 04, 2014, 04:33:56 PM
 #9

I personally have never had a problem with them. But I have yet to have two layer authentication lost.
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October 04, 2014, 04:38:10 PM
 #10

Back up your QR code right now for those who haven't done it yet.
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October 04, 2014, 04:56:25 PM
 #11

Back up your QR code right now for those who haven't done it yet.

It will only be shown once, IIRC.

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PoorFamily
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October 04, 2014, 06:07:37 PM
 #12

Problem is How much amount in your balance?
If you are nomal use them you temp safe.
I didnt got any problem to now
Because before my account dont keep many BTC as now  Cry
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October 04, 2014, 06:27:10 PM
 #13

BTC-E is slow with processing support tickets, but they are not scammers.

I'm sure you will get it back, but it can take a while.

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October 05, 2014, 11:19:29 AM
 #14

BTC-E is slow with processing support tickets, but they are not scammers.

I'm sure you will get it back, but it can take a while.

Thanks you. But 3 days , no respon. Embarrassed
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October 05, 2014, 04:48:05 PM
 #15

Do you not get emails notifying you of incoming/outgoing payments? I know coinbase send them out. You need to remember the last transactions because anybody could do this to try and gain access to accounts. 2FA is not looking too safe right now.

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October 06, 2014, 09:50:43 AM
 #16

Unlocked.  Undecided
PoorFamily
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October 06, 2014, 09:59:08 AM
 #17

They unlocked 1 in 3 account
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October 06, 2014, 06:26:21 PM
 #18

All done now. Thanks
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October 09, 2014, 12:06:43 PM
 #19

Sorted Wink

It is frustrating when you have coins tied up in an exchange, happened to me a few times time. Glad everything worked out well.
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