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Author Topic: BLOCKCHAIN.INFO - troubles with SMS payments  (Read 5903 times)
unkn0wn12 (OP)
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May 12, 2012, 06:19:40 PM
Last edit: May 13, 2012, 10:51:43 AM by unkn0wn12
 #1

Hello,
I've bought 3+ bitcoins 1 time using phone and it goes very well - it cost approx. 50$ (141+ polish zlotys). Next time when i tried i called the number 7088 70979 and entered the code. It held me on line for 18+ minutes (horrible tarif - cash per minute) and after i've paid the payment window displayed something like "fraud attempt", but it ate my MONEY! I've tried second time - same thing. I DIDN'T RECIEVED BITCOINS BOTH TIMES BUT I SPEND 100$ FOR IT!

I've tried to contact blockchain's support - nobody responding me for 5 days. Same to ZayPay (payment provider) Customer Care. Nothing...

What can i do now?
kinlo
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May 12, 2012, 07:15:17 PM
 #2

I didn't knew blockchain.info sold coins.  Where on their site did you buy these coins?
Raoul Duke
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May 12, 2012, 07:45:08 PM
Last edit: May 12, 2012, 08:16:47 PM by psy
 #3

I didn't knew blockchain.info sold coins.  Where on their site did you buy these coins?

Good question.
Also interested in the answer.
unkn0wn12 (OP)
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May 12, 2012, 08:08:42 PM
 #4

When i opened my wallet i have had an option "Deposit using phone/sms".

ThomasV
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May 12, 2012, 08:13:00 PM
 #5

can you go back to the site and verify the url displayed in your browser?
(if you still see the zaypay number, please post a screenshot)

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Raoul Duke
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May 12, 2012, 08:16:09 PM
 #6

can you go back to the site and verify the url displayed in your browser?
(if you still see the zaypay number, please post a screenshot)

Yes the option is there. just check the Wallet demo page and you'll see it.
https://blockchain.info/wallet/demo-account

Sorry about saying you were spreading FUD, OP. Wink
ThomasV
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May 12, 2012, 08:17:38 PM
 #7

can you go back to the site and verify the url displayed in your browser?
(if you still see the zaypay number, please post a screenshot)

Yes the option is there. just check the Wallet demo page and you'll see it.
https://blockchain.info/wallet/demo-account

Sorry about saying you were spreading FUD, OP. Wink

oh, I did not know about that option; I thought it was some typosquatting Smiley

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unkn0wn12 (OP)
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May 12, 2012, 08:20:34 PM
 #8





Last 2 transaction haven't been registered lol... Whats up??
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May 12, 2012, 08:26:58 PM
 #9

(marking)

casascius
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May 12, 2012, 08:30:29 PM
 #10

Warning, you have divulged your wallet identifier in the screenshot.

Companies claiming they got hacked and lost your coins sounds like fraud so perfect it could be called fashionable.  I never believe them.  If I ever experience the misfortune of a real intrusion, I declare I have been honest about the way I have managed the keys in Casascius Coins.  I maintain no ability to recover or reproduce the keys, not even under limitless duress or total intrusion.  Remember that trusting strangers with your coins without any recourse is, as a matter of principle, not a best practice.  Don't keep coins online. Use paper or hardware wallets instead.
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May 12, 2012, 08:41:57 PM
 #11

Warning, you have divulged your wallet identifier in the screenshot.

Why is this an issue Huh Can't get into the account without password anyway.

Watching because this is strange. What SMS service are they using ? Dialcoin Huh
unkn0wn12 (OP)
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May 12, 2012, 10:32:50 PM
 #12

ZayPay is payment processor.
piuk
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May 13, 2012, 01:01:35 AM
 #13

Next time when i tried i called the number 7088 70979 and entered the code. It held me on line for 18+ minutes (horrible tarif - cash per minute) and after i've paid the payment window displayed something like "fraud attempt".

This is the problem, deposits are restricted to one per user per month.

https://blockchain.info/wallet/sms-phone-deposits





The payment never reached us because ZayPay blocked it, I have asked them to refund the order but it can take a while.

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May 13, 2012, 01:27:34 AM
 #14

It is possible and appropriate to edit the title now.

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May 13, 2012, 06:04:23 AM
 #15

Edit: Nevermind, yeah, changing the title would be nice, because the guy did not scam anyone.

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unkn0wn12 (OP)
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May 13, 2012, 10:53:16 AM
 #16

I edited topic, but still don't have my bitcoins. What should i do next?
Raoul Duke
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May 13, 2012, 11:09:05 AM
 #17

I edited topic, but still don't have my bitcoins. What should i do next?

You will not have your Bitcoins. From what i understood from piuk's reply he asked the payment processor to refund you.
unkn0wn12 (OP)
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May 13, 2012, 01:02:31 PM
 #18

How it will be refunded?
Raoul Duke
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May 13, 2012, 01:07:04 PM
 #19

How it will be refunded?

To your phone prepaid credit most likely, if that was were it was taken. But if that's what will happen it could take months.
And dude, really, pay $50 for 3 bitcoins? geez... I don't know why do you guys think it's worth it, honestly.
Maybe I should fire up a page with my SMS gateway and start selling you all overpriced bitcoins.
unkn0wn12 (OP)
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May 13, 2012, 01:10:17 PM
 #20

Lol this is funny... Wouldn't be better to just ask ZayPay for this payment and send BitCoins to me?

@psy: do you know any other way to cashout money from phone? I have more than 5000$ on phones... Lol, i can also use some mobile payment processors...
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