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Author Topic: Unexpected GLBSE downtime.  (Read 2503 times)
glbse
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May 31, 2012, 09:15:17 AM
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Our apologies, but we had to bring the site down for a bit while we investigate a potential problem. It will be back up as soon as possible. Please bear with us as we check things out.

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GLobal Bitcoin Stock Exchange (GLBSE)

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For support/help/ or questions email: support@glbse.com
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GeoRW
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May 31, 2012, 09:19:07 AM
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Another quick sold-out scared some investor?  Roll Eyes
glbse
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May 31, 2012, 11:08:44 AM
 #3

At this point we don't believe the issue is on our end, but we are continuing to proceed as if it is until we are more confident in our assessment. As a result this downtime will continue for now. Sorry for any inconvenience.

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May 31, 2012, 11:21:12 AM
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Good luck to glbse

Otoh
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May 31, 2012, 11:28:23 AM
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following

Node40.com is a leader in DASH hosting, dedicated exclusively to fully managed masternode hosting. Professional, organized, and responsive. I have many dozens of nodes with them.    
BTC = $c²     BTC = 1otohotohMoQoxHuxLBveQiZcV3Pji3Tc      DASH, Digital Cash = www.dash.org   
   CHARITY | MY REP | DICE
glbse
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May 31, 2012, 11:51:22 AM
 #6

The site will be back up shortly.

A user's account was compromised because their login details had been acquired outside of the GLBSE system. As we couldn't be sure this was the case immediately, we brought the site down until a thorough investigation could take place.

2-factor authentication would have prevented this from occurring, and we would encourage all users who have not activated that feature to do so.

We again apologize for the downtime, but feel it was well warranted in the circumstances.

Trade Shares, Bonds and more.

GLobal Bitcoin Stock Exchange (GLBSE)

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For support/help/ or questions email: support@glbse.com
gabbynot
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May 31, 2012, 11:55:30 AM
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Thanks for the timely updates & attention to these matters.

Sturmvogel
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May 31, 2012, 12:00:05 PM
 #8

The site will be back up shortly.

A user's account was compromised because their login details had been acquired outside of the GLBSE system. As we couldn't be sure this was the case immediately, we brought the site down until a thorough investigation could take place.

2-factor authentication would have prevented this from occurring, and we would encourage all users who have not activated that feature to do so.

We again apologize for the downtime, but feel it was well warranted in the circumstances.

It's back. Thanks.
glbse
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May 31, 2012, 12:02:43 PM
 #9

We should be back up now.

Thank you for your patience.

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GLobal Bitcoin Stock Exchange (GLBSE)

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For support/help/ or questions email: support@glbse.com
piotr_n
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May 31, 2012, 12:17:50 PM
 #10

Could you maybe announce this kind of messages always in one place?

One forum thread, a twitter account, your blog - anything, where a person could go when GLBSE is down to read that someone is working on the problem...

Because no communication is really frustrating.
And looking of the right thread on the forum does not make it less frustrating - unless you found it Smiley

Check out gocoin - my original project of a bitcoin client written in Go, with some unique features.
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Otoh
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May 31, 2012, 12:22:56 PM
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I tried to enable 2FA but it seems to be only for smart phones & I don't use one, could you make it available for Yubi keys or even just a 4 digit PIN to enter via a drop down menu would be good, thanks

It was easy enough to find this thread on the forum once I saw that GLBSE was down for a while, in fact it was just where one would expect it & also near the top of recent unread posts in the Bitcoin forum as a whole, np

Node40.com is a leader in DASH hosting, dedicated exclusively to fully managed masternode hosting. Professional, organized, and responsive. I have many dozens of nodes with them.    
BTC = $c²     BTC = 1otohotohMoQoxHuxLBveQiZcV3Pji3Tc      DASH, Digital Cash = www.dash.org   
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viboracecata
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May 31, 2012, 12:37:11 PM
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I tried to enable 2FA but it seems to be only for smart phones & I don't use one, could you make it available for Yubi keys or even just a 4 digit PIN to enter via a drop down menu would be good, thanks

It was easy enough to find this thread on the forum once I saw that GLBSE was down for a while, in fact it was just where one would expect it & also near the top of recent unread posts in the Bitcoin forum as a whole, np
I have no smartphone either.

Bitcoin Oz
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Wat


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May 31, 2012, 12:39:22 PM
 #13

Perhaps glbse needs a mailing list...

Nefario
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May 31, 2012, 12:55:17 PM
 #14

Twitter status account and mailing list is a great idea, I'll get to work adding them.

There is a desktop Google Auth application http://code.google.com/p/gauth4win/downloads/detail?name=gauth4win.rar

Although I don't know how secure this app is(I've not checked it out).

Guys please ensure that you are not using the same password on different websites, this is the primary cause of accounts getting compromised.

Again, sorry for the downtime but it's better safe than sorry.

Nefario

PGP key id at pgp.mit.edu 0xA68F4B7C

To get help and support for GLBSE please email support@glbse.com
Timbo925
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May 31, 2012, 02:11:47 PM
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Twitter status account and mailing list is a great idea, I'll get to work adding them.

There is a desktop Google Auth application http://code.google.com/p/gauth4win/downloads/detail?name=gauth4win.rar

Although I don't know how secure this app is(I've not checked it out).

Guys please ensure that you are not using the same password on different websites, this is the primary cause of accounts getting compromised.

Again, sorry for the downtime but it's better safe than sorry.

Nefario

Just a question but what happens when I lose my phone(or flash a new rom?). Is their a easy way to reset the authentication ?

Graphic Designer for hire (Ads/Logos/Banners...)   0.25 BTC  --> https://bitcointalk.org/index.php?topic=78924.msg878727#msg878727
BTC address: 1TimbojaydbZs1x5ptPVovsb9rATH3JSU
Bitcoin Oz
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Wat


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May 31, 2012, 02:13:49 PM
 #16

https://docs.google.com/spreadsheet/pub?key=0Ai_uEhrsiYu0dHdObDIwbEFKcXJlX1ZLV3VRSjlycWc&single=true&gid=0&output=html   I like this spreadsheet  Cheesy

exahash
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May 31, 2012, 02:29:21 PM
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Twitter status account and mailing list is a great idea, I'll get to work adding them.


If its possible to customize Cloudflare's "This website is offline" page, adding a link over to the status page would be very helpful.
Nefario
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May 31, 2012, 02:52:17 PM
 #18

Twitter status account and mailing list is a great idea, I'll get to work adding them.

There is a desktop Google Auth application http://code.google.com/p/gauth4win/downloads/detail?name=gauth4win.rar

Although I don't know how secure this app is(I've not checked it out).

Guys please ensure that you are not using the same password on different websites, this is the primary cause of accounts getting compromised.

Again, sorry for the downtime but it's better safe than sorry.

Nefario

Just a question but what happens when I lose my phone(or flash a new rom?). Is their a easy way to reset the authentication ?

If you lose it no, no easy way.

Best thing to do is write down the code.

PGP key id at pgp.mit.edu 0xA68F4B7C

To get help and support for GLBSE please email support@glbse.com
Timbo925
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May 31, 2012, 03:15:54 PM
 #19

Twitter status account and mailing list is a great idea, I'll get to work adding them.

There is a desktop Google Auth application http://code.google.com/p/gauth4win/downloads/detail?name=gauth4win.rar

Although I don't know how secure this app is(I've not checked it out).

Guys please ensure that you are not using the same password on different websites, this is the primary cause of accounts getting compromised.

Again, sorry for the downtime but it's better safe than sorry.

Nefario

Just a question but what happens when I lose my phone(or flash a new rom?). Is their a easy way to reset the authentication ?

If you lose it no, no easy way.

Best thing to do is write down the code.

Thanks
Found on the internet that the best way is to take a screenshot of the QR code and store it somewhere safe. (code is the same as QR code)
If you lose your phone later or want to pair an other device just scan the code again and your all set.

Graphic Designer for hire (Ads/Logos/Banners...)   0.25 BTC  --> https://bitcointalk.org/index.php?topic=78924.msg878727#msg878727
BTC address: 1TimbojaydbZs1x5ptPVovsb9rATH3JSU
Nefario
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May 31, 2012, 04:47:53 PM
 #20

Our apologies, but we had to bring the site down for a bit while we investigate a potential problem. It will be back up as soon as possible. Please bear with us as we check things out.

It's been down for a while now ...

How much longer ?



It's been back up for hours now.

PGP key id at pgp.mit.edu 0xA68F4B7C

To get help and support for GLBSE please email support@glbse.com
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