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Author Topic: Yacuna.com - Now with zero fees!  (Read 10202 times)
shifty252
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August 17, 2015, 06:58:49 AM
 #41

Hey Nabit,

sorry didn't intend to ignore you. I inquired again at the technical staff about the transaction but got no news, thus I couldn't write you anything. But you are right, I atleast should have responded to the ticket so you know you are not forgotten. Sorry for that, and I think it is time to bring out the whip for our technicians. That your transaction is stuck so long is unacceptable.

Sincerely,
Benjamin

Hi Benjamin

What is happening? - Mark Caruso now says that the issue is resolved and that withdrawals are now being processed but mine remains "In Progress"

Over 6 weeks now and no response to tickets.

I think it's safe to declare this exchange officially DED!

NABiT
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August 17, 2015, 08:33:32 AM
 #42

Hey Nabit,

sorry didn't intend to ignore you. I inquired again at the technical staff about the transaction but got no news, thus I couldn't write you anything. But you are right, I atleast should have responded to the ticket so you know you are not forgotten. Sorry for that, and I think it is time to bring out the whip for our technicians. That your transaction is stuck so long is unacceptable.

Sincerely,
Benjamin

Hi Benjamin

What is happening? - Mark Caruso now says that the issue is resolved and that withdrawals are now being processed but mine remains "In Progress"

Over 6 weeks now and no response to tickets.

I think it's safe to declare this exchange officially DED!



I could accept my small loss if that was the case, there’s always that risk with exchanges but otherwise I find this sort of treatment and lack of communication from a company who I have spoken out for and supported against scam accusations disappointing.

A simple communication stating that my transaction will be processed and has not just been completely forgotten about would at least be something.

yussuf89
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August 17, 2015, 09:44:49 AM
 #43

Is there any extra fee for withdrawal or deposit?

Please add CRAVE/XBT to your market, it will be very nice and I will trade on your site since there is zero fees.
shifty252
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August 17, 2015, 02:35:55 PM
 #44

Is there any extra fee for withdrawal or deposit?

Please add CRAVE/XBT to your market, it will be very nice and I will trade on your site since there is zero fees.

DO YOU EVEN READ?! deposits not working, withdrawals not working FOR MONTHS

cozytrade
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September 01, 2015, 01:40:27 PM
 #45

Are they dead  Huh

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NABiT
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September 01, 2015, 03:14:36 PM
 #46

Are they dead  Huh

Looks that way.

--Encrypted--
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hee-ho.


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October 14, 2015, 10:35:28 AM
 #47

are there still users that got their coins stuck on the site? they're about to close soon.

https://www.cryptocoinsnews.com/its-curtains-for-bitcoin-exchange-yacuna/
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