Bitcoins Direct Support Thread

[TangibleCryptography]

Update:

In all messages to us please include your GPG KEY ID.  We receive a large amount of encrypted communication each day.  Many clients use a GPG key which doesn't match their email address.  Some clients don't include their name in their email and do on the key or include it in their email but not on their key.   We check digital signatures but not all clients sign non-order messages.

It has become tedious and wasteful to attempt to locate the proper key needed to encrypt our responses using a variety of methods (check signature, check name, check email, check prior email history for original key, etc).   If you do not include your KEY ID in every message we will return it asking for the KEY ID.  Your KEY ID is an 8 digit alphanumeric code which identifies your key.  It isn't a secret, think of it as a serial # for your key.   Please make a note of it in your message.  Including your KEY ID in the message text allows us to rapidly look it up.

John Doe

blah blah blah.

Thanks.

Tangible Cryptography (Key ID C26C17CD)

[jborkl]

Excellent transaction with Tangible.  Sent the money, he sent the coins- even helped me set up GPG!

Thanks again

[TangibleCryptography]

Excellent transaction with Tangible.  Sent the money, he sent the coins- even helped me set up GPG!

Thanks again

No problem.  Glad we could help.  Looking forward to more transactions in the future.

[TangibleCryptography]

Update:

The minimum deposit for Bitcoins Direct is $500.00 (five hundred USD).  Lately we have had a rash of smaller deposits in violation of our terms.  Generally we have honored those deposits but it is simply wasting too much of our time.  We also incur additional cost for these small deposits and that raises the cost of business for our legitimate customers.  We have a minimum deposit amount because we process deposits manually.  This is not intended as a real time instant delivery service of small amounts.  For that type of service BitInstant is a trusted vendor. 

Deposits below the stated minimum will be refunded by company check at the depositors cost.   All costs (mailing, printing, and deposit fees) plus a refund fee of $20.00 will be deducted from the deposit amount.   Depositor will be required to provide a payee name and mailing address.  No exceptions will be granted.

[TehZomB]

Hi TC,
Are cash deposits at bank branches processed on Saturdays?

[TangibleCryptography]

Hi TC,
Are cash deposits at bank branches processed on Saturdays?

Yes however most locations have reduced hours on Saturday so check the bank's website for branch hours.

[opentoe]

I have used Tangible a few times to get some bitcoin. Very efficient and quick service. When ever I need bitcoin I'll always use them going forward.

[chrcoe01]

maybe a newb question, but would any trade done be able to be rated within the bitcoin-otc system?  I thought it's a possibility because OTC just refers to off exchange trades.

[Stephen Gornick]

From the FastCash4Bitcoins,com thread:

We are discontinuing OKPAY effective 10/5/2012.  Any existing OKPay orders will be paid as normal.  While there is demand for OKPay the volume simply doesn't warrant the allocation of working capital.  In order to better serve our clients, we will continue to focus on our core deposit methods and reevaluate OKPay in the future.

Does that mean the Bitcoins Direct side no longer accepts OKPay as a funding method too?

[TangibleCryptography]

From the FastCash4Bitcoins,com thread:

We are discontinuing OKPAY effective 10/5/2012.  Any existing OKPay orders will be paid as normal.  While there is demand for OKPay the volume simply doesn't warrant the allocation of working capital.  In order to better serve our clients, we will continue to focus on our core deposit methods and reevaluate OKPay in the future.

Does that mean the Bitcoins Direct side no longer accepts OKPay as a funding method too?

Yes however we have some deals in progress which we will allow but effective 10/08/2012 we will stop accepting OKPay as a deposit method.  We will also no longer be accepting deposits via Western Union and Money Gram.  The reason for dropping WU/MG is different, as our volume continues to increase methods which require manual pickup are simply not scalable.  In order to better serve our clients we intend to refocus on our core fund transfer methods.  A more detailed explanation will be provided on Monday 10/08/2012.

[chrcoe01]

as long as you are able to keep PNC bank deposits, this is something I was looking into the future for me.  For whatever reason, there are absolutely no BofA or Wells Fargo Banking locations nearby (closest is something like 120 miles away!)  PNC on the other hand is right across the street practically!

[laststop]

hey TC, I'm gonna need 500 coming up either thursday or friday next week. I'll let ya know. May need some help with the encryption stuff

[laststop]

OK I figured out gpg. A lot easier than i thought. Is the 1% bonus still goin on?

[TehZomB]

About cash deposits (PNC to be specific):

Will the teller mind if I hand him a deposit slip for TC filled out for $X in cash, and a withdrawal slip from my own account for $X?

[TangibleCryptography]

About cash deposits (PNC to be specific):

Will the teller mind if I hand him a deposit slip for TC filled out for $X in cash, and a withdrawal slip from my own account for $X?

No.  Other clients have done that without issue.

[¢A$HÅ]

So you no longer accept Liberty Reserve, correct?

[TangibleCryptography]

IMPORTANT UPDATE for 10/10/2012:  Due to a potential case of attempted fraud we are temporarily suspending deposits.
No client funds were lost or even at risk.  All existing orders will be paid in full and on time.  Tangible Cryptography LLC suffered no financial loss and will resume sales after a review of our policies and procedures.  Any new deposits received after 17:53 EST will be held until the review is complete..

DO NOT DEPOSIT FUNDS.  DO NOT DEPOSIT FUNDS. DO NOT DEPOSIT FUNDS.  DO NOT DEPOSIT FUNDS.

[laststop]

oh wow 2 days before I needed to buy, god damn i hate scammers ruin it for everyone else. -frustrated-

[chrcoe01]

scammers suck, ruin it for everyone else :/

[AfricanHunter]

Would like to make a purchase and am now downloading the encryption software. Can you give me (by pm if you prefer) instructions on how to get started? Will likely be bofa deposit. Thanks