Ok,
1and1 internet has now scammed not only me for my identity but also the debt collection agency that bought there debt..
here is how it works...
Free trial for 99 cents if cancel within 30 days or you pay X amount of dollars for full price if no cancel (usually between 20-40$/mo)
when you want to cancel by email you are told you have to call. When you call you are told you have to speak with billing. When you remain on hold for billing they never answer (have been on hold for hours and been hung up on meanwile im trying to board fkin planes n sh*t). Also have called many times and there "phone systems have been down" lol..
so they run up the debt on many people who "didnt cancel there trial" and then sell off the debt to agencies at a fraction. Once that happens they make off with that cash and your ID has now been greatly tarnished.
Do not deal with these idiots. I have began the process of doxing/destroying 1and1's reputation online and have contacted the authorities regarding Robert Hoffman the CEO and his business practices.
There are nearly 1k complaints on bbb.com to these people. I have to wonder how many have not came forward or doesn't even know and/or also care about having there identity and finances friviously tarnished.
Additionally I contacted the Tredyffrin Township Police Department as I have nothing to hide.... REporting there illegal activity. I will contact there local federal building if need be as most likely the police are protecting that business.
PA is a VERY poor and VERY corrupt state and typically businesses like this are very well protected because they give the area a few hundred jobs/year and possibly a few mil a year too.
Not anymore Robert Hoffman. You scam one of us you scam everyone... Looks like robert and his 1and1 scammers will be only taking website orders from old ladies now to make a website of there grandson.....
cya later robert have fun scamming old ladies for the rest of your life.... 1and1 shuttdown
p.s. if anyone else has intel on these guys or has also been a victim it would be cool to hear
edit**************
to all the haters... a great example of a company that does NOT scam there customers for free trial debt selloffs/collections would be ancestry.com they make it very clear and easy on there webpage to cancel... ez brreezzyy no ring around the rosey beat around the bush BFL bs