Is there another wallet I can try. I have several xrp and I would like to access them. I also would like to buy more. Please advise how to do this another way. Since I have the private and public key as well as other info from the payroutes wallet I should not have any problem to do this I am told. Please advise. I will share some of the coins with who ever can provide the instruction that gets my xrp back. Thanks!
You can try jatchili's minimalist Ripple client or the old Ripple desktop wallet (if you can find a copy of it somewhere).
I found it and negative function
Would there be a way to recreate it if you have the wallet name, pass phrase, and address?
As it turns out I may have been given a client wallet and not the master wallet since ripple has this bs built into it. I think that is what payroutes did to me. So I need to find them and of course they are gone from business. Payroutes webpage was still up as recent as a few months ago but no response. I even have their old support email and no response.
yes I have the passcode, private and public "keys", email I signed in with etc.
the good news is I only put 20K ripple there