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Author Topic: Mt Gox Issues?  (Read 2181 times)
Kmitchell03
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K Mitch


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May 18, 2011, 08:12:05 PM
 #1

For some reason, when I'm trying to add bitcoins to mt gox, it gives me an error saying: "Exception! In order to trade on the exchange you must add either US dollars (USD) or Bitcoins (BTC). You can redeem your funds at anytime."

I'm trying to add bitcoins... why is it saying this? Anyone else having this issue or found a way to resolve it?

- K

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May 18, 2011, 08:21:06 PM
 #2

Hi,

try firefox or another program to open mt.gox.

If using internet explorer it will happen.

Hope it works!

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Kluge
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May 18, 2011, 08:25:18 PM
 #3

I'm getting no such error. Can you get to https://mtgox.com/users/addFunds ?

Vaguely related note -- is there a way to confirm I sent BTC to the right address? I sent 15 BTC an hour or so ago and have 21 confirmations, but my balance @ MTG is what it was before I sent the coins.  Lips sealed

I'm guessing there's no such refund for sending BTC to a nonexistant hash address?

Don't mix your coins someone said isn't legal
Kmitchell03
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May 18, 2011, 08:26:04 PM
 #4

Tried 3 different browsers. Same affect. No one else is having this issue?

http://deepbit.net/userbar/4dbf221e816197c1db000002_02e24acb5b.png (http://deepbit.net)

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Kmitchell03
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May 18, 2011, 08:27:43 PM
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I'm getting no such error. Can you get to https://mtgox.com/users/addFunds ?

Vaguely related note -- is there a way to confirm I sent BTC to the right address? I sent 15 BTC an hour or so ago and have 21 confirmations, but my balance @ MTG is what it was before I sent the coins.  Lips sealed

I'm guessing there's no such refund for sending BTC to a nonexistant hash address?

I am able to get to that address but it keeps acting like im not sending anything... its weird. I know it can take like a hr for your btcs to show up on there but this exception thing it keeps doing is getting nerve racking.

http://deepbit.net/userbar/4dbf221e816197c1db000002_02e24acb5b.png (http://deepbit.net)

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May 18, 2011, 08:29:00 PM
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Addblock blocked stuff for me. You should get popup after pushing the button for adding bitcoins.

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Kluge
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May 18, 2011, 08:30:08 PM
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Addblock blocked stuff for me. You should get popup after pushing the button for adding bitcoins.

I believe the popup is done through Javascript. Perhaps Java isn't correctly installed on his machine?

Don't mix your coins someone said isn't legal
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May 18, 2011, 08:34:42 PM
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I get it in firefox-.- always worked before..
Kmitchell03
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May 18, 2011, 08:36:51 PM
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Addblock blocked stuff for me. You should get popup after pushing the button for adding bitcoins.

I believe the popup is done through Javascript. Perhaps Java isn't correctly installed on his machine?

Just put down my blocker even though it has never been an issue before... same deal. tried 3 different computers. same deal. This is weird and getting a little annoying

http://deepbit.net/userbar/4dbf221e816197c1db000002_02e24acb5b.png (http://deepbit.net)

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May 18, 2011, 08:38:18 PM
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Vaguely related note -- is there a way to confirm I sent BTC to the right address? I sent 15 BTC an hour or so ago and have 21 confirmations, but my balance @ MTG is what it was before I sent the coins.  Lips sealed

I have the same problem. 23 confirmations and no BTC on account.
http://blockexplorer.com/address/13keE51f2xbD5SB221p1n39RuLr3piibfx

In transaction info it shows "Not yet redeemed". Maybe its just some lag on mtgox?
Kluge
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May 18, 2011, 08:47:06 PM
 #11

Vaguely related note -- is there a way to confirm I sent BTC to the right address? I sent 15 BTC an hour or so ago and have 21 confirmations, but my balance @ MTG is what it was before I sent the coins.  Lips sealed

I have the same problem. 23 confirmations and no BTC on account.
http://blockexplorer.com/address/13keE51f2xbD5SB221p1n39RuLr3piibfx

In transaction info it shows "Not yet redeemed". Maybe its just some lag on mtgox?

Ha. Our transactions are in the same block. Guess we just need to wait a bit longer, then.

Don't mix your coins someone said isn't legal
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May 18, 2011, 08:58:38 PM
 #12

Tried to press "Send Bitcoins" button and "Exception!" ribbon appeared on the page.
Worked fine usually.

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May 18, 2011, 08:59:52 PM
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Tried to press "Send Bitcoins" button and "Exception!" ribbon appeared on the page.
Worked fine usually.

Sad This now appears for me, too.

Hope my BTC isn't lost.

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Kmitchell03
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May 18, 2011, 09:00:49 PM
 #14

Tried to press "Send Bitcoins" button and "Exception!" ribbon appeared on the page.
Worked fine usually.

Yeah its kinda frustrating right now. I suppose it might be down?

http://deepbit.net/userbar/4dbf221e816197c1db000002_02e24acb5b.png (http://deepbit.net)

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May 18, 2011, 09:04:18 PM
 #15

I'm having the same problem; I think there's a server error. You can always email admin@mtgox.com

I'm the CEO of CoinLab (www.coinlab.com) and the Executive Director of the Bitcoin Foundation, I will identify if I'm speaking for myself or one of the organizations when I post from this account.
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May 18, 2011, 09:06:43 PM
 #16

What is this doing in the mining forum?

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Kmitchell03
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May 18, 2011, 09:09:46 PM
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What is this doing in the mining forum?

I thought about that as soon as I put it up here... You can look how busy the general bitcoin discussion forum is doing though... This also is kinda a big deal for those who mine too I'd assume.

http://deepbit.net/userbar/4dbf221e816197c1db000002_02e24acb5b.png (http://deepbit.net)

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Kmitchell03
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May 18, 2011, 09:10:11 PM
 #18

I'm having the same problem; I think there's a server error. You can always email admin@mtgox.com


I emailed info@mtgox.com already. Perhaps it's a good thing right now that I cant send over some BTCs. The value has gone down today and maybe it'll go back up when this issue is resolved and perhaps this issue has some reflection to do with the decreased value Cheesy...I hope

http://deepbit.net/userbar/4dbf221e816197c1db000002_02e24acb5b.png (http://deepbit.net)

"Don't part with your illusions. When they are gone, you may still exist, but you have ceased to live."
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May 18, 2011, 09:17:16 PM
 #19

Same problem here.  Emailed info@mtgox.com a couple of hours ago but no reply yet.

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May 18, 2011, 09:35:30 PM
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Looks fixed to me just now.

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