scammed by bitstamp.net

[btclovebtchate]

What happened::
On January 5th Bitstamp.net was hacked, at that time I did not know this & deposited BTC into my Bitstamp.net deposit address.

Scammers Profile Link: http://bitstamp.net/

Reference Link: http://bitstamp.net/
Amount Scammed: 25.9996 BTC
Payment Method: Bitcoins
Proof of Payment: http://blockchain.info/tx/57f72c760c8c10b9dff3e687655e9f1a53177ddabe5313e920f0fca6772f1104
PM/Chat Logs:
https://i.imgur.com/cpRSdbz.png
https://i.imgur.com/qP95Ik4.png
Additional Notes:
So, after they send that e-mail, they do not honor any deposits even though it's THEIR fault their site got compromised!

[1714994569]

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[1714994569]

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[98problems]

Why would you deposit so much money there without at least first going to their website to confirm the deposit address?

You are talking about ~$12,000 worth of bitcoin that you are sending without at least making sure your deposit is ending up at the right address.

[BitcoinDistributor]

Your fault here, not theirs. They had notified users by this point.

Sorry for your loss.

[SellingHBOGo]

Damn that's unfortunate, I would have quadruple checked the address before sending that much BTC. Bitstamp is not at fault because they notified users prior to you sending the btc.

[infobel]

What happened::
On January 5th Bitstamp.net was hacked, at that time I did not know this & deposited BTC into my Bitstamp.net deposit address.

Scammers Profile Link: http://bitstamp.net/

Reference Link: http://bitstamp.net/
Amount Scammed: 25.9996 BTC
Payment Method: Bitcoins
Proof of Payment: http://blockchain.info/tx/57f72c760c8c10b9dff3e687655e9f1a53177ddabe5313e920f0fca6772f1104
PM/Chat Logs:
https://i.imgur.com/cpRSdbz.png
https://i.imgur.com/qP95Ik4.png
Additional Notes:
So, after they send that e-mail, they do not honor any deposits even though it's THEIR fault their site got compromised!

You were not scammed, you were just plain stupid

Look how many idiots are out there, still depositing bitcoin into a bitcoin address without checking it: https://blockchain.info/address/1L2JsXHPMYuAa9ugvHGLwkdstCPUDemNCf
1000 new BTC deposited.
You guys deserve to loose those money.

[TXWA]

Sorry for your loss. But as many others said before, in this case this was really your fault because Bitstamp warned early enough. You should always check your account first before sending BTC (to an older-used address) especially with such a high amount.

[Cryptology]

If I were in your situation I would take a look at bitstamp's ToS assuming it has not changed since the hack. If they didn't write anything like "you need to login to our site before making a deposit" or something like that I encourage you to look for a UK solicitor and get them to draft you a letter. IMHO that's your best chance to get your money back.

[thompete]

If I were in your situation I would take a look at bitstamp's ToS assuming it has not changed since the hack. If they didn't write anything like "you need to login to our site before making a deposit" or something like that I encourage you to look for a UK solicitor and get them to draft you a letter. IMHO that's your best chance to get your money back.

I would second this. I won't say its your fault that you went ahead and deposited. Didn't they email all the users about the problem ?
Also, I still think they should still have access to those addresses. Not sure though

[Blazr]

This is a difficult situation. They put out notices telling people not to deposit to old addresses, but does that really cover their asses though? from both a moral and legal point, it's hard to say. If I was you I'd consider getting legal advice.

[Bit_Happy]

Always check the current address before making a significant deposit. Really sorry you had such a big loss.

[Blazr]

Am I the only one who thinks bitstamp is in the wrong here?

[KWH]

Am I the only one who thinks bitstamp is in the wrong here?

Yes and no.
1. Since they were trusted to hold funds, they should claim responsibility. IMO - 70%+ at fault.
2. Depositor should check where funds are being sent as there have been so many "hacks" in recent years. IMO - 30% - at fault.
This of course could be swayed by additional details and the claim of "we were hacked" is pretty old.

[smoothie]

Interesting issue here. There are two sides to this. Bitstamp did get hacked. Their fault.

Yes they sent an email to users once they knew they were hacked.

But how does that truly make sure that users knew and were made aware of it?

There is no guarantee that happened.

I say bitstamp should eat the loss and make things right. Their system was flawed and they should be held accountable given this loss is due to their incompetence not their users.

Good lesson to be learned here when sending coins to an address you do not control.

[sgk]

I see the fault on both sides here.

BitStamp notified the users about the compromised wallets, but still they have to claim the accountability of the lost funds.
on the other hand, it was no small deposit, so I can't justify sending that many BTC to an address without actually logging into the account and verifying everything is good.

[BigBitz]

E-Mail should not be considered a 'real time' method of communication therefore this dude was never 'Guaranteed' to get the email and realize there were issues at hand.

That being said....... You should really never 'blind deposit' into anything regardless of who it is unless it's your own specifically secured and owned private key vanity address -- even then I'd be careful but I suspect you understand my point.

I don't think think Bitstamp will honour this as their get-out will be "Hey, we told you!" followed by "You should never reuse addresses" or some such

[twister]

Did they informed the users to not use their old deposit addresses in the mail? I don't use bitstamp, so don't know what emails were sent out. Also, OP if you keep up with btc news, bitstamp hack was everywhere.

[spartak_t]

I can't call it scam, but Bitstamp should eat the loss as some people already said. I haven't checked their exchange at the time of attack, but I think that it was partly functional (i.e. you can't trade, but you can deposit). With that said, it's their fault imho. Customers should not be obliged to check their notifications or e-mails. I can compare it with driving a car in which manufacturer founds serious malfunction, crash with it, call them and receive an answer: "We posted details about malfunction on our website.".

[mayax]

did you solve it?