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98problems
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January 18, 2015, 04:36:59 PM |
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Why would you deposit so much money there without at least first going to their website to confirm the deposit address?
You are talking about ~$12,000 worth of bitcoin that you are sending without at least making sure your deposit is ending up at the right address.
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BitcoinDistributor
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January 18, 2015, 04:45:06 PM |
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Your fault here, not theirs. They had notified users by this point.
Sorry for your loss.
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I'm a lover not a hater. I'm a scam buster misunderstood. However, this forum is full of haters which is why you see my trust. They can't handle my success so they try to stop me...BUT NO ONE STOPS MY SUCCESS! ....Find Quickseller annoying? Click the "ignore" button below his name! You're welcome!
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SellingHBOGo
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January 18, 2015, 05:04:37 PM |
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Damn that's unfortunate, I would have quadruple checked the address before sending that much BTC. Bitstamp is not at fault because they notified users prior to you sending the btc.
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TXWA
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January 18, 2015, 05:21:25 PM |
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Sorry for your loss. But as many others said before, in this case this was really your fault because Bitstamp warned early enough. You should always check your account first before sending BTC (to an older-used address) especially with such a high amount.
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Cryptology
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In Cryptography We Trust
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January 19, 2015, 08:34:49 AM |
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If I were in your situation I would take a look at bitstamp's ToS assuming it has not changed since the hack. If they didn't write anything like "you need to login to our site before making a deposit" or something like that I encourage you to look for a UK solicitor and get them to draft you a letter. IMHO that's your best chance to get your money back.
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thompete
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January 19, 2015, 11:40:58 PM |
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If I were in your situation I would take a look at bitstamp's ToS assuming it has not changed since the hack. If they didn't write anything like "you need to login to our site before making a deposit" or something like that I encourage you to look for a UK solicitor and get them to draft you a letter. IMHO that's your best chance to get your money back.
I would second this. I won't say its your fault that you went ahead and deposited. Didn't they email all the users about the problem ? Also, I still think they should still have access to those addresses. Not sure though
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Blazr
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January 20, 2015, 02:43:06 AM |
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This is a difficult situation. They put out notices telling people not to deposit to old addresses, but does that really cover their asses though? from both a moral and legal point, it's hard to say. If I was you I'd consider getting legal advice.
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Bit_Happy
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A Great Time to Start Something!
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January 20, 2015, 02:48:18 AM |
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Always check the current address before making a significant deposit. Really sorry you had such a big loss.
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Blazr
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January 20, 2015, 02:50:34 AM |
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Am I the only one who thinks bitstamp is in the wrong here?
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KWH
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In Collateral I Trust.
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January 20, 2015, 03:11:07 AM |
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Am I the only one who thinks bitstamp is in the wrong here?
Yes and no. 1. Since they were trusted to hold funds, they should claim responsibility. IMO - 70%+ at fault. 2. Depositor should check where funds are being sent as there have been so many "hacks" in recent years. IMO - 30% - at fault. This of course could be swayed by additional details and the claim of "we were hacked" is pretty old.
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When the subject of buying BTC with Paypal comes up, I often remember this:
Insanity: doing the same thing over and over again and expecting different results.
Albert Einstein
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smoothie
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LEALANA Bitcoin Grim Reaper
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January 20, 2015, 03:30:34 AM |
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Interesting issue here. There are two sides to this. Bitstamp did get hacked. Their fault.
Yes they sent an email to users once they knew they were hacked.
But how does that truly make sure that users knew and were made aware of it?
There is no guarantee that happened.
I say bitstamp should eat the loss and make things right. Their system was flawed and they should be held accountable given this loss is due to their incompetence not their users.
Good lesson to be learned here when sending coins to an address you do not control.
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sgk
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!! HODL !!
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January 21, 2015, 10:36:19 AM |
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I see the fault on both sides here.
BitStamp notified the users about the compromised wallets, but still they have to claim the accountability of the lost funds. on the other hand, it was no small deposit, so I can't justify sending that many BTC to an address without actually logging into the account and verifying everything is good.
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BigBitz
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January 21, 2015, 11:06:18 AM |
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E-Mail should not be considered a 'real time' method of communication therefore this dude was never 'Guaranteed' to get the email and realize there were issues at hand.
That being said....... You should really never 'blind deposit' into anything regardless of who it is unless it's your own specifically secured and owned private key vanity address -- even then I'd be careful but I suspect you understand my point.
I don't think think Bitstamp will honour this as their get-out will be "Hey, we told you!" followed by "You should never reuse addresses" or some such
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twister
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January 21, 2015, 02:08:00 PM |
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Did they informed the users to not use their old deposit addresses in the mail? I don't use bitstamp, so don't know what emails were sent out. Also, OP if you keep up with btc news, bitstamp hack was everywhere.
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spartak_t
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January 21, 2015, 02:33:35 PM |
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I can't call it scam, but Bitstamp should eat the loss as some people already said. I haven't checked their exchange at the time of attack, but I think that it was partly functional (i.e. you can't trade, but you can deposit). With that said, it's their fault imho. Customers should not be obliged to check their notifications or e-mails. I can compare it with driving a car in which manufacturer founds serious malfunction, crash with it, call them and receive an answer: "We posted details about malfunction on our website.".
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mayax
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January 27, 2015, 01:27:54 PM |
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did you solve it?
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