Calling you forth, Coinographic

[Kialara]

I received this message from Coinographic yesterday morning. I replied "Sorry to hear that. Can I ask what you plan to do with the pre-sale funds for the gold collection?"

As of this morning, I haven't heard back. 

For the record, I had offered to purchase one of Coinographic's silver pieces recently, and I expressed an interest in
a trade with them as well.

I am not posting this to tear them down. I don't know the entire story. I am posting this because after reading the comments below I believe this information could prevent others from pre-ordering a product that may never show up.

as far as i am aware every order has been shipped.  We will look into this for you

I ordered and paid on 09th december and still wait for shipping information!!!

Paid two weeks ago and their account went dark since then. No responses to PMs. I'm starting to get concerned......

They've been online 3 days ago on the litecointalk forum. I'm starting to think there wasn't any plans to make physical bitcoins at all  but I don't want to cause any FUD.

I haven't seen any member here receives physical bitcoin from Coinographic.  It is alarming that the shipping due date is fast approaching and there is no words or reply from Coinographic on the pre-order coins.  I was preparing to order the silver physical bitcoin from them but now I am backing out  concern that they may be facing some kinds o ffinancial or cash flow trouble.

[miffman]

All that's left is to hear what coinographic himself has to say. Thanks for the update. I know many of us are waiting on coins/funding.

[snarlpill]

Hmm, thank you for bringing this to the community's attention.

Not surprising to hear that news, in my opinion. I have noticed several red flags coming from Coinographic in the past few months. A shame too, because they have made some very fine physical crypto coins indeed.

This can now play out 2 ways- 1) Coinographic returns all customers' pre-order funds and rewards contest winners accordingly, making them whole. Then Coinographic has to shut down the shop for the time being, but is respected for not robbing customers on the way out the door, and most of us understand because we all know this isn't the strongest time for physical Bitcoin/crypto coin sales.

Or-

2) Coinographic did not expect this to happen (if it did happen- with the "big investor" pulling out) and has squandered away or otherwise mismanaged customers' pre-order funds and the money is gone. Realizing that the ship is sinking fast, Coinographic then makes a last ditch effort to extract anonymous liquid value (Kialara coins) from remaining stock before disappearing into the night.

I'm hoping this doesn't play out like option 2 and what seems like 9 out of 10 prior Bitcoin businesses with "investor" funds.


EDIT: I have nothing against Coinographic personally and am saddened to see this as the possible end result to what seemed like a passionate Bitcoin business in the beginning. But Coinographic- if you read this, please do not run off with the money of people who believed in you & your products and wanted to support your business.

[AT101ET]

I can confirm that COINOGRAPHIC have had some major issues since their main investor pulled funding.
I've been told that they are trying to raise some capital this week.
If that fails, refunds should be sent to customers.
Guys, I know it's frustrating. I'm in the same boat as you (having orders not shipped).
Let's hold out this week and see what happens with their plan. Should it not be fruitful we will begin to push for our refunds.

[nicolasgramlich]

Let's hope for the best.

[LitcoinCollector]

Not good 

[smoothie]

I can confirm that COINOGRAPHIC have had some major issues since their main investor pulled funding.
I've been told that they are trying to raise some capital this week.
If that fails, refunds should be sent to customers.
Guys, I know it's frustrating. I'm in the same boat as you (having orders not shipped).
Let's hold out this week and see what happens with their plan. Should it not be fruitful we will begin to push for our refunds.

I'm totally speculating with the following statement:

If I was a big investor with Coinographic and the "computer crash" incident happened the way it did, I would pull out too as I would not trust them to run the business in a manner that is sufficient to keep customer funds and other important info safe.

I could be wrong but this is what I think happened given recent events.

Do not take anything I say to be truth as I know only some of what happened over the past few months.

[MrBAU]

I'm just posting this in concern and to not be forgotten, I'm the winner design of the 5BTC Gold Currently at 25BTC on the site.
The contest stated that the coin and the funding will be sent when it will be shipped to other customers.
I understand Coinographic has problems but he still should keep his promise and not forget about me and the other contest.

[caixin]

it may be a scam.

[smoothie]

I'm just posting this in concern and to not be forgotten, I'm the winner design of the 5BTC Gold Currently at 25BTC on the site.
The contest stated that the coin and the funding will be sent when it will be shipped to other customers.
I understand Coinographic has problems but he still should keep his promise and not forget about me and the other contest.

So how do you propose he handle it if they can't produce the coins for the design contest you won?

You were supposed to get a free 5 BTC coin? Was that the prize?

[MrBAU]

I'm just posting this in concern and to not be forgotten, I'm the winner design of the 5BTC Gold Currently at 25BTC on the site.
The contest stated that the coin and the funding will be sent when it will be shipped to other customers.
I understand Coinographic has problems but he still should keep his promise and not forget about me and the other contest.

So how do you propose he handle it if they can't produce the coins for the design contest you won?

You were supposed to get a free 5 BTC coin? Was that the prize?

The bounty was the coin itself and 5 BTC funded on the code inside.
I just hope he handle it some way. What you suggest then that the contest should be forgotten?(me being the only one not receiving the bounty in that contest) I've worked for that coin the same like others worked for the money they made to pay for the order for the coins.

[Dilemma]

should be carefully for mail like this
it can be scam..
wait and see..

[Mitchell]

should be carefully for mail like this
it can be scam..
wait and see..

What are you talking about? Are you calling Coinographic a scam? We know. Are you calling Kialara a scam? Read up.

[haploid23]

Hey man, I bought 10 Coinographic coins last year and have them with me now. Last I heard, they are not even funded yet. And now I hear the company going underwater. Just great.

[smoothie]

I'm just posting this in concern and to not be forgotten, I'm the winner design of the 5BTC Gold Currently at 25BTC on the site.
The contest stated that the coin and the funding will be sent when it will be shipped to other customers.
I understand Coinographic has problems but he still should keep his promise and not forget about me and the other contest.

So how do you propose he handle it if they can't produce the coins for the design contest you won?

You were supposed to get a free 5 BTC coin? Was that the prize?

The bounty was the coin itself and 5 BTC funded on the code inside.
I just hope he handle it some way. What you suggest then that the contest should be forgotten?(me being the only one not receiving the bounty in that contest) I've worked for that coin the same like others worked for the money they made to pay for the order for the coins.

You should be paid fairly.

[smoothie]

Hey man, I bought 10 Coinographic coins last year and have them with me now. Last I heard, they are not even funded yet. And now I hear the company going underwater. Just great.

Have you checked the balance recently?

You are at least the 3rd person I've had tell me their coins or some of their coins were not funded.

[Coinographic]

I wanted to make a statement to update everyone on the situation with Coinographic…


Before going into an explanation I want to state clearly for the record that Coinographic was never set up as a scam.  We tried our best to start a company within the digital currency world because we believed in what we were doing and believed in Digital currency.  We worked hard to try and create a product that we believed would appeal to all.


An unfortunate chain of events has led us to a situation where we can no longer operate as a business.  Low volume sales, coupled with a large decline in the value of digital currency have left the business crippled.


Coinographic also lost its main investor at the end of November 2013.  We have tried hard to secure additional finance to keep the company alive but have failed in our attempts.


It is with great regret that I must announce we will be closing down the company.


We have no intention of leaving our customers that pre-ordered or have outstanding issues with orders out of pocket. 


Whilst we are unable to issue refunds in digital currency, we are able to issue refunds in stock from our Litecoin collection.


Over the coming days (4th February Latest) we will be implementing a form on our website that pre-ordering customers can fill out and choose the coins they would like to the value of their pre-order as a refund.


We will also have another form in place for anyone who has any missing orders, unfunded coins or any other issues.


We WILL deal with any order or issue filed with us via our web form within 48 hours.
 

It’s a very messy situation and we want to deal with things in the best way possible for all concerned.


I can’t apologise enough to everyone concerned and know first-hand what it feels like to invest hard earned digital currency in a product only for it never to appear. 


We will update this post as soon as the form is in place on our website


Thank you

[nicolasgramlich]

Thanks for the update.

=/

Will you post the update here in the forum when said form is available?

[Jettison86]

Whatever, you are indeed a scammer!  You took money from pre orders, then failed to deliver.  Don't paint yourself as innocent!!!  And you are not refunding!!!  It is much worse than that though.  You delayed and delayed and delayed everything.  You didn't communicate anything.  When you did they were excuses about your pc and losing customer info. You also screwed over the people who designed the coins for you.  That is a scam!  You are a scam. 

You are no longer trusted! 

[nicolasgramlich]

Well we're all assuming things. What we know for sure is that communication was/is horrible. Business fail and maybe so did theirs.

As long as I get my money back, may it be the equivalent worth in form of silver coins. I'm fine with it. IMO coinographic should be giving the preorderes a very fair price for thes 'refund' coins.