Bitwala - Blockchain Banking

[wanted sliter]

I can speck only a little english. Sorry.
you can cancel a payment on paypal not yet happened?
Regards

what is this?

[bitwala]

Hey there,

Please email us on support@bitwala.com and our customer support team will be happy to help you.

Kind regards,
Bitwala Team

[Anarchist]

Hi

Is it possible to link the same bank account to 2 different Bitwala accounts? Sorry if the question look stupid but I prefer to be clean with your company and avoid getting problem

[bitwala]

Hi

Is it possible to link the same bank account to 2 different Bitwala accounts? Sorry if the question look stupid but I prefer to be clean with your company and avoid getting problem

Hi Anarchist,

You can save one bank account, for receiving payments, to as many Bitwala accounts as you want.

Best regards,

Team Bitwala

[bitwala]

Hey there,

You can do it here - https://my.bitwala.com/cards

Best regards,
Bitwala Team

There is no option to control the satoshi/byte in there.
Robert just told me I could change it when sending money to my card.

C
If you wish to change the  satoshi/byte please top up your card on the web app and not on the mobile app. https://my.bitwala.com/   (https://my.bitwala.com/)

Where is that option?

Hi Dangerous_Mind,

When topping up your card on our web app, a wallet address will be created for you to send us the BTC amount. You can copy paste the BTC address into any BTC wallet and choose the satoshi/byte. Your card will be topped up as  soon as we receive the amount. This can influence the time it takes until the funds are on your card.

Best regards,

Robert @Bitwala

[Dangerous_Mind]

Hey there,

You can do it here - https://my.bitwala.com/cards

Best regards,
Bitwala Team

There is no option to control the satoshi/byte in there.
Robert just told me I could change it when sending money to my card.

C
If you wish to change the  satoshi/byte please top up your card on the web app and not on the mobile app. https://my.bitwala.com/   (https://my.bitwala.com/)

Where is that option?

Hi Dangerous_Mind,

When topping up your card on our web app, a wallet address will be created for you to send us the BTC amount. You can copy paste the BTC address into any BTC wallet and choose the satoshi/byte. Your card will be topped up as  soon as we receive the amount. This can influence the time it takes until the funds are on your card.

Best regards,

Robert @Bitwala

I thought on doing that but I wasn't sure if you had a process running behind the top up process so I made a regular transaction. I'll try it next time. Thanks 
My mining pools usually make 1€ transactions and they don't take much time to arrive to you. Usually less then an hour. I know if the mempool is full it could take more. But I can always check its progress so I'm ok with it.

Some days back I tried 100€ again and it asked me for 8€. Then I added more 150€ in bitcoins to make the top up.
Then it asked me 17€ for 250€.
So I tried 200€ and it asked for 12€ and I made the transaction.

You should really check your code behind in calculating the fee it is very strange how it behaves.

Thanks Robert

[erbobby]

Hey guys are you going to support/explain how to get our bitcoin cash out of the bitwala wallet. This suppose to be a bitgo wallet, and bitgo is already showing the BCH balance on the wallet (https://blog.bitgo.com/bitcoin-cash-bch-update-6dced6c8c53d). If this going to happen anytime soon for the bitwala wallet.

I know we hold the private keys but so far I only see that we can use them on the bitgo recovery platform to send the BTC to another wallet, haven't found a way to actually decrypt the private keys to be able to import them on a BCH wallet.

Cheers

[bitwala]

Hey Erbobby,

Thanks for your message and your patience while we address this issue. We are working hard on bringing a convenient solution very soon and will publish an update on that shortly.

Kind regards,
Bitwala Team

[Samarkand]

...

You should really check your code behind in calculating the fee it is very strange how it behaves.

Thanks Robert

I don´t think that this strange behavior is happening on Bitwala´s end.
You should rather direct your feedback to Bitpay.

(read this link for background information: https://news.bitcoin.com/bitpay-miner-fees-invoices/)

[wootcake]

Your site has been getting gradually slower over the past weeks, and for the last few days I often can't do anything in the control panel at all. Tried different browsers, cleared cookies, localstorage, even tried on tethering / different network. Am I the only one with this problem?

https://i.imgur.com/aMV1S9g.jpg

[bitwala]

Your site has been getting gradually slower over the past weeks, and for the last few days I often can't do anything in the control panel at all. Tried different browsers, cleared cookies, localstorage, even tried on tethering / different network. Am I the only one with this problem?

Hi Wootcake,

Sorry for this. We are having some issues regarding our website loading speed and are working on fixing it. Because the issue doesn't accrue all the time I would ask you to please try at a later time if you have the issue again.

Best regards,

Robert @Bitwala

[bitwala]

Hi Wootcake,

The issue has been fixed and everything is working again. I apologize for the inconvenience.

Best regards,

Robert @Bitwala

[bitwala]

We’re looking for a part-time community manager to assist our operations in running smoothly.

https://www.bitwala.com/careers/community-manager/

[bitwala]

Announcing Bitwala Multi Wallets - https://www.bitwala.com/bitcoin-multi-wallet/

[shaunrico]

Tried to go to:

https://my.bitwala.com/signup

It's not loading. It's been this way for the last 24 Hours.

[bitwala]

Tried to go to:

https://my.bitwala.com/signup

It's not loading. It's been this way for the last 24 Hours.

Hi Shaunrico,

Sorry for the late reply and that you experienced this issue. The issue was fixed yesterday.

Best regards,

Robert @Bitwala

[bitwala]

A closer look at the state of Bitcoin and Bitcoin market in the UK

https://www.bitwala.com/uk-bitcoin-market/

[BigRasputin]

I ordered a card a year ago.
they took 5 euro from my account. but they did not send my card.
I can not enter my account.

[LeGaulois]

Bitwala, thanks for implementing the multi wallets feature, I noticed it this week only, it was something I always wanted to have. It's good to see continuous improvements from Bitwala.io. Who knows maybe a day we will have our dedicated IBAN  ...
What about adding a feature that auto sell/transfer our bitcoins to our bank account: For exemple, my wallet receive bitcoin and it gets sold and transfered to my bank account (after setting a minimum amount) at the current rate the day of the transaction. (considering we set for example a 250$ minimum to trigger the SEPA transfer out, once I sold for 250$ Bitwala makes the transfer)

[bitwala]

I ordered a card a year ago.
they took 5 euro from my account. but they did not send my card.
I can not enter my account.

Hi BigRasputin,

I'm sorry to hear that you didn't receive your card. To be able to help you we need some personal information from you so I would suggest you contact us via email at support@bitwala.com. We will get back to you as soon as possible and find a satisfying solution for you.

Best regards,

Robert @Bitwala