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Author Topic: Problem with Bitinstant.  (Read 884 times)
mindlocgic
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July 21, 2012, 01:54:07 PM
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I did moneygram to bit address almost 3 hours ago, but have yet to recieve my btc. and the price of btc has increased greatly...
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paraipan
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July 21, 2012, 01:55:55 PM
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I did moneygram to bit address almost 3 hours ago, but have yet to recieve my btc. and the price of btc has increased greatly...

Have you contacted their support? https://www.bitinstant.com/contact

Quote
For general inquiries contact
info@bitinstant.com

For support, please contact
support@bitinstant.com

For billing issues or comments
billing@bitinstant.com

For urgent issues please use the live chat above or call by phone: 1-716-712-4846

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mindlocgic
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July 21, 2012, 01:58:33 PM
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emailed few mins ago, been in chat all morning and ive tried calling no answer.

so far im out 2-3btc because of the wait.
paraipan
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July 21, 2012, 02:04:51 PM
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emailed few mins ago, been in chat all morning and ive tried calling no answer.

so far im out 2-3btc because of the wait.

They aren't perfect and depend on btc exchanges API's, so issues may appear sometimes. Have patience and they will solve your issue quite fast. Make sure you keep a balance on the exchanges, if you do arbitrage between them, so you can mitigate any bitinstant delays.

Disclaimer: I'm not affiliated with Bitinstant in any way, only know what it feels like to monitor a forum to find you customers issues.

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mindlocgic
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July 21, 2012, 03:13:20 PM
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got my btc but when i purchased rate on mtg was like 8.6-8.7, so should had been around 23btc, but i ended up only getting 21.7 because of the wait =\.
Frankie
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July 21, 2012, 03:28:53 PM
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I'm sure you'll see 8.6 again.

I've not used Bitinstant; that's really not too shabby for posting to your account, I think.
mindlocgic
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July 21, 2012, 04:32:40 PM
 #7

just want to say, bitinstant was awesome. they sent me a extra 1.3btc for the delay.
moparguy528
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July 22, 2012, 02:12:28 AM
 #8

So far I've loved bitinstant. I,ve had the least trouble putting money using the nearest Bank of America bank through there bank transfer drop off to mt gox funding.
moparguy528
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July 22, 2012, 02:14:13 AM
 #9

I forgot to mention..i buy BTC at mtgox and move them quickly to my allet or GLBSE....i dont trust mt gox for anything long term.
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