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Author Topic: E-Coin.io problem (resolved)  (Read 9068 times)
funtotry
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May 26, 2015, 05:35:31 PM
 #21

Just received it in the mail, I activated it (none of my phones actually called the number, I had to use google voice to do it), and everything is all set up. I am putting 10$ onto the card and will let you guys know how it works. The card itself looks kind of boring, doesn't have any decals on it and its just plain black.

Many thanks for your professional comments.

The card is quite boring, fully agree. Custom design is one of the things to do at the top of our list, although it requires quite some resources and investment. In fact, the design is there (as it looks on the homepage at www.e-coin.io), it is a matter of actually making it work with Visa, card issuer, etc.
No problem. I always leave feedback for any product I purchase on this forum, it helps other people decide which ones are scams and which are good.
Custom design would be good, everything else is perfect. Using the card is a breeze and I have spent the 10$ I loaded onto it. I haven't had any programming jobs or anything, so I don't really have that much bitcoin to be able to put on the card, but the ATM withdraw to cash in a matter of minutes is very good. Fees are minimal too.

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May 27, 2015, 06:22:47 AM
 #22

Made a 200+ EUR purchase yesterday with the card, everything went smooth as usual Smiley
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May 31, 2015, 05:20:24 PM
 #23

Just received it in the mail, I activated it (none of my phones actually called the number, I had to use google voice to do it), and everything is all set up. I am putting 10$ onto the card and will let you guys know how it works. The card itself looks kind of boring, doesn't have any decals on it and its just plain black.

Many thanks for your professional comments.

The card is quite boring, fully agree. Custom design is one of the things to do at the top of our list, although it requires quite some resources and investment. In fact, the design is there (as it looks on the homepage at www.e-coin.io), it is a matter of actually making it work with Visa, card issuer, etc.
No problem. I always leave feedback for any product I purchase on this forum, it helps other people decide which ones are scams and which are good.
Custom design would be good, everything else is perfect. Using the card is a breeze and I have spent the 10$ I loaded onto it. I haven't had any programming jobs or anything, so I don't really have that much bitcoin to be able to put on the card, but the ATM withdraw to cash in a matter of minutes is very good. Fees are minimal too.

Many thanks for the detailed feedback!

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gosha@e-coin
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May 31, 2015, 05:21:28 PM
 #24

Made a 200+ EUR purchase yesterday with the card, everything went smooth as usual Smiley

We hope to release the EUR card very soon, this should remove the currency conversion fees charged by banks

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May 31, 2015, 05:33:43 PM
 #25

Will you be shipping to India anytime soon? Does E-Coin debit card work in India?

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June 01, 2015, 01:50:47 AM
 #26

Will you be shipping to India anytime soon? Does E-Coin debit card work in India?

The card does work in India or anywhere VISA logo is displayed. We cannot, unfortunately,send cards to India - it is a limitation of the card issuing bank. Travelling to India with this card - no problem

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Muhammed Zakir
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June 01, 2015, 04:58:49 AM
 #27

Will you be shipping to India anytime soon? Does E-Coin debit card work in India?

The card does work in India or anywhere VISA logo is displayed. We cannot, unfortunately,send cards to India - it is a limitation of the card issuing bank. Travelling to India with this card - no problem

So isn't it easy for Indians to ship the card to another place and forward it to their home? I am not planning to do this but this is easy to bypass.

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June 01, 2015, 06:05:38 AM
 #28

So isn't it easy for Indians to ship the card to another place and forward it to their home? I am not planning to do this but this is easy to bypass.

For a card without verification and small limits, this could work.

However, once the cards needs to be verified, it will be matched against the address on file I'd guess.
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June 03, 2015, 03:27:27 AM
 #29

Will you be shipping to India anytime soon? Does E-Coin debit card work in India?

The card does work in India or anywhere VISA logo is displayed. We cannot, unfortunately,send cards to India - it is a limitation of the card issuing bank. Travelling to India with this card - no problem

So isn't it easy for Indians to ship the card to another place and forward it to their home? I am not planning to do this but this is easy to bypass.

Technically it is possible, no one can ban you from doing so.
Such card won't be possible to verify though, so the limits will stay under $2.500 total load/spend over the card's lifetime

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June 03, 2015, 03:28:49 AM
 #30

So isn't it easy for Indians to ship the card to another place and forward it to their home? I am not planning to do this but this is easy to bypass.

For a card without verification and small limits, this could work.

However, once the cards needs to be verified, it will be matched against the address on file I'd guess.

Correct, the bank will require proof of address to increase the limits.
$2.500 is not too bad for an unverified card though, at least in the short term

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June 30, 2015, 10:23:13 AM
 #31

another problem
I deposit 0.0.599900 the deposit was ok I receive e-mail form e-coin for that but when I go to trasnfer them to my card
they gone but didn`t show to my card !? !!!!  my card is active but my money was PUFFF gone !!!  Angry Angry Angry I send e-mal to support but didn`t recive any reply so be careful !!!
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June 30, 2015, 11:37:09 AM
 #32

another problem
I deposit 0.0.599900 the deposit was ok I receive e-mail form e-coin for that but when I go to trasnfer them to my card
they gone but didn`t show to my card !? !!!!  my card is active but my money was PUFFF gone !!!  Angry Angry Angry I send e-mal to support but didn`t recive any reply so be careful !!!

Please, try to find out the reasons before posting negative comments.
Your request was replied to within an hour, maybe a little bit more.
Your account must have been blocked by the bank and we are investigating the reasons. Usually it happens due to some account activity they may consider suspicious or due to incorrect entry of data by the card owner.

Please, have some patience and refrain from spreading panic before understanding the issue

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bubolino
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June 30, 2015, 11:53:01 AM
 #33

another problem
I deposit 0.0.599900 the deposit was ok I receive e-mail form e-coin for that but when I go to trasnfer them to my card
they gone but didn`t show to my card !? !!!!  my card is active but my money was PUFFF gone !!!  Angry Angry Angry I send e-mal to support but didn`t recive any reply so be careful !!!

Please, try to find out the reasons before posting negative comments.
Your request was replied to within an hour, maybe a little bit more.
Your account must have been blocked by the bank and we are investigating the reasons. Usually it happens due to some account activity they may consider suspicious or due to incorrect entry of data by the card owner.

Please, have some patience and refrain from spreading panic before understanding the issue

I don`t think the post is negative is just warning, and how can i know about the reason when in your cite there is no indication that there is some problem ?
I  still trust you and when everything is fixed  you rill receive my apology
bubolino
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July 01, 2015, 01:24:59 PM
 #34

Update
today after around 24 hours delay the money was finally load in to my card. So the problem can be consider as SOLVED.
The Problems:
Support ... the site don`t have any support i didn`t receive any e-mail to inform me that they receive the problem ticket or that they solve it .I send them 3 reports 2 form the website and one direct form my e-mail. Response NONE. The site work and seems to be LEGIT for now but if you expect for any support to receive information or help or else DON`T  You will not receive respond form them.
The only one person that reply to me was gosha@e-coin
Lets hope that they will fix the support
this is all
jdebunt
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July 01, 2015, 04:29:38 PM
 #35

Will try to test my new EUR card at some point this week & post feedback Smiley
gosha@e-coin
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July 07, 2015, 11:04:44 AM
 #36

Update
today after around 24 hours delay the money was finally load in to my card. So the problem can be consider as SOLVED.
The Problems:
Support ... the site don`t have any support i didn`t receive any e-mail to inform me that they receive the problem ticket or that they solve it .I send them 3 reports 2 form the website and one direct form my e-mail. Response NONE. The site work and seems to be LEGIT for now but if you expect for any support to receive information or help or else DON`T  You will not receive respond form them.
The only one person that reply to me was gosha@e-coin
Lets hope that they will fix the support
this is all

do you mean any kind of automated message confirming the receipt of your request would be helpful? There are two ways of looking at it: immediately acknowledge and then fix and reply or just fix and reply, without the additional notification. Some people prefer to receive the acknowledgement, others prefer not to, as it is just another annoying automatic message.
What is your view?

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gosha@e-coin
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July 07, 2015, 11:05:04 AM
 #37

Will try to test my new EUR card at some point this week & post feedback Smiley

looking forward!

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bubolino
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July 07, 2015, 03:51:00 PM
 #38

Update
today after around 24 hours delay the money was finally load in to my card. So the problem can be consider as SOLVED.
The Problems:
Support ... the site don`t have any support i didn`t receive any e-mail to inform me that they receive the problem ticket or that they solve it .I send them 3 reports 2 form the website and one direct form my e-mail. Response NONE. The site work and seems to be LEGIT for now but if you expect for any support to receive information or help or else DON`T  You will not receive respond form them.
The only one person that reply to me was gosha@e-coin
Lets hope that they will fix the support
this is all

do you mean any kind of automated message confirming the receipt of your request would be helpful? There are two ways of looking at it: immediately acknowledge and then fix and reply or just fix and reply, without the additional notification. Some people prefer to receive the acknowledgement, others prefer not to, as it is just another annoying automatic message.
What is your view?

yes is good to receive reply when problem is solved the fact is that I didn`t receive any e-mail form you except here !? .this is creative feedback is good to take notice on that and to fix it this will make you better then you are now Smiley
MoneyBackMe
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September 02, 2015, 10:28:28 PM
 #39

HEY THIS PROUBLUM MY PIN CODE?

i AM SAME SITUATION

PLUS AFTER THIS PAUZE AND TECHNICAL COLAPSE THIS SERVICE

YESTERDAY AND TODAY I COME ATM AND NOT CORECT MY CODE PIN?
HOW POSIBLE RESET? OR MONEYBACK ME

+ PLUS MORAL COMPENSATION?

THIS PAUZE MY MONEY
HOW I LOAD IN CARD TO BITCOIN BACK? PLEASE HELP MY SITUATION THIS VAM{IRE MY NERVOUS AND  ENERGY 3x DAY!
HELP MY SITUATION!



N1

Subject   Started by   Replies   Views   Last post
        I cant login to www.e-coin.io anyone with the same problem??    harmouch     4     91    Today at 10:10:10 PM
 by MoneyBackMe

https://bitcointalk.org/index.php?topic=1168120.0


N2

Re: E-Coin.io problem + PAUZE MY PIN CODE? VAMPIRE MY MONEY BTC AND MY ENERGY

Bitcoin Forum > Economy > Marketplace > Service Discussion> E-Coin.io problem

https://bitcointalk.org/index.php?topic=971955.0;all


PLEASE HELP ME

1. HOW I MAKE NEW PIN CODE? OR YOU MAKE RESET YOUR SERVICE I COME HOW IDIOT SHOP YESTERDAY AND TODAY NOT WRONG PIN CODE MY WHY? BEFORE THIS WORK?

YOU MAKE PAUZE MY PIN OR HOW MAKE NEW PIN CODE?

2. HELP MY SITUATION OR HOW LOAD MONEY CARD TO BACK BITCOIN

I WAIT YOUR SIGNAL ANSWER ME
MY SITUATION I WAIT YOU! MY MONEY INSIDE YOUR SERVICE!

3. HOW LONG YOUR SUPORT MAKE VAMPIRE MY BITCOIN AND MAKE MONEY BACK OR FIX YOUR PIN WORK PRACTIC I GO 3x DAY AND NERVOUS MY MONEY PAUZE IN YOUR SERVICE YOU MSUT HELP MY SITUATION
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September 02, 2015, 11:09:46 PM
 #40

what's the issue? could you please send email to support@e-coin.io, so we can investigate

www.e-coin.io - Bitcoin Debit Card
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