E-Coin.io problem (resolved)

[PhilipMorris]

Resolved!

Mod's can delete this.

[PhilipMorris]

Deposit just showed up after 43 confirmations... 

[newIndia]

Deposit just showed up after 43 confirmations... 

blockchain.info was having problem today. So, if they are using blockchain.info API, it might happen.

[hayabusa911]

Deposit just showed up after 43 confirmations... 

blockchain.info was having problem today. So, if they are using blockchain.info API, it might happen.

I'm glad it worked out for you/us. I had the same problem with them today.

[jdebunt]

people are calling legit services a scam instead of showing a bit of patience...geez

[funtotry]

Depositing right now, just checking over fees. Will let you know how my debit card goes, I have high hopes for this service!

[funtotry]

Depositing right now, just checking over fees. Will let you know how my debit card goes, I have high hopes for this service!

I am using paypal, don't want to wait for TXs to confirm, need to go to bed soon 
Its a visa card and purchases are fee, and only 1$ monthly fee, and ATM fees are about 2 dollars I think, which isn't bad at all. Trading fee is 1% which is also great considering its pretty much instant, about 1 minute for me to walk to the ATM, 1% plus 2.5% for hard cash is not bad at all for me. Pretty sure this beats localbitcoins

[r00t_my_lu_server]

I singed up to buy the debit card. I used PayPal as the payment option. The debit card costs $10 to buy. The card is issues from a bank in Gibraltar.

If they are a scam it's no big loss. Not sure a scam would use PayPal. I can just charge back the transaction through PayPal and get my $10 back.

[Enzyme]

people are calling legit services a scam instead of showing a bit of patience...geez

I think anybody would label a company a scam after waiting for 43 confirmations.

[funtotry]

people are calling legit services a scam instead of showing a bit of patience...geez

I think anybody would label a company a scam after waiting for 43 confirmations.

No I work with blockchain and chain.com apis and sometimes they get very behind, its not their fault. As long as it was credited in the end there should be no complaining, general rule of thumb is that if it reaches more than about 6 confirmations then contact support.

[Gamerate]

I purchased card for bitcoins, it was deliverd two days ago and yesterday I added bitcoins to it - today will try to use it =)
So far all works as promised.

[funtotry]

I purchased card for bitcoins, it was deliverd two days ago and yesterday I added bitcoins to it - today will try to use it =)
So far all works as promised.

Purchased mine as well and it was shipped a couple days ago. The site definitely looks legit, and even if they do scam its only a 10$. However we should be careful because they can scam the funds that we deposit, and that could probably be a lot worse. As soon as I purchased the card a verification thing is available on my dashboard so when I get the card in the mail I can verify it. Let me know what kind of fees and rates you are getting @gamerate

[Gamerate]

Tested it yesterday.
Works fine - though I don't yet get pin code for it (need to call phone to get it) so I was requested entering pin (becouse of chip default settings), but I succefuly skiped it 2 times of 3. I made 2 purchases in retail stores - about $10 each.
It's take fee of $0.26 for each purchase, but may be it becouse I'm in Russia and it some local extra fee.
And it converted RUB to USD with about 2% commison to official echange rate. And don't show exact charged $ ammount on site only RUB - so I calculated it himself.
Also I tried to pay online on one site but got "wrong credit card number" error for some reason.

[funtotry]

Just received it in the mail, I activated it (none of my phones actually called the number, I had to use google voice to do it), and everything is all set up. I am putting 10$ onto the card and will let you guys know how it works. The card itself looks kind of boring, doesn't have any decals on it and its just plain black.

[liriks]

I have been using e-coin for about 2 months now and not one issue with it, highly recommended and I heard soon they are adding a option to also buy bitcoins

[funtotry]

My deposit finally confirmed, it took 5 confirmations. So if you are hoping to quickly exchange btc to your debit card in a couple minutes look elsewhere, you already have to wait for 5 confirmations before they begin to even transfer to the card ~50 minutes. As of now the deposit to the card of about 8$ is still pending, so its not on the card of spendable yet.

[gosha@e-coin]

people are calling legit services a scam instead of showing a bit of patience...geez

Thank you for your comment, patience, indeed, is a virtue!

The deposits are processed quicker now after we migrated to BitGo, also, it was a major step to improve the security.

[gosha@e-coin]

I singed up to buy the debit card. I used PayPal as the payment option. The debit card costs $10 to buy. The card is issues from a bank in Gibraltar.

If they are a scam it's no big loss. Not sure a scam would use PayPal. I can just charge back the transaction through PayPal and get my $10 back.

How was your experience with the card, would you share?

Also, here is the official thread for E-Coin debit card:
https://bitcointalk.org/index.php?topic=917350.0

[gosha@e-coin]

I have been using e-coin for about 2 months now and not one issue with it, highly recommended and I heard soon they are adding a option to also buy bitcoins

Thank you for your positive comments.

Buy bitcoin functionality is on the list of things to do, yet, not immediate, as we are now fully concentrated on the debit card.
The next developments in the queue are EUR and GBP cards. Will keep the community posted on the news in the official thread  https://bitcointalk.org/index.php?topic=917350.0
as well as via e-mail newsletter in case you have registered an account at www.e-coin.io

[gosha@e-coin]

Just received it in the mail, I activated it (none of my phones actually called the number, I had to use google voice to do it), and everything is all set up. I am putting 10$ onto the card and will let you guys know how it works. The card itself looks kind of boring, doesn't have any decals on it and its just plain black.

Many thanks for your professional comments.

The card is quite boring, fully agree. Custom design is one of the things to do at the top of our list, although it requires quite some resources and investment. In fact, the design is there (as it looks on the homepage at www.e-coin.io), it is a matter of actually making it work with Visa, card issuer, etc.

[funtotry]

Just received it in the mail, I activated it (none of my phones actually called the number, I had to use google voice to do it), and everything is all set up. I am putting 10$ onto the card and will let you guys know how it works. The card itself looks kind of boring, doesn't have any decals on it and its just plain black.

Many thanks for your professional comments.

The card is quite boring, fully agree. Custom design is one of the things to do at the top of our list, although it requires quite some resources and investment. In fact, the design is there (as it looks on the homepage at www.e-coin.io), it is a matter of actually making it work with Visa, card issuer, etc.

No problem. I always leave feedback for any product I purchase on this forum, it helps other people decide which ones are scams and which are good.
Custom design would be good, everything else is perfect. Using the card is a breeze and I have spent the 10$ I loaded onto it. I haven't had any programming jobs or anything, so I don't really have that much bitcoin to be able to put on the card, but the ATM withdraw to cash in a matter of minutes is very good. Fees are minimal too.

[jdebunt]

Made a 200+ EUR purchase yesterday with the card, everything went smooth as usual

[gosha@e-coin]

Just received it in the mail, I activated it (none of my phones actually called the number, I had to use google voice to do it), and everything is all set up. I am putting 10$ onto the card and will let you guys know how it works. The card itself looks kind of boring, doesn't have any decals on it and its just plain black.

Many thanks for your professional comments.

The card is quite boring, fully agree. Custom design is one of the things to do at the top of our list, although it requires quite some resources and investment. In fact, the design is there (as it looks on the homepage at www.e-coin.io), it is a matter of actually making it work with Visa, card issuer, etc.

No problem. I always leave feedback for any product I purchase on this forum, it helps other people decide which ones are scams and which are good.
Custom design would be good, everything else is perfect. Using the card is a breeze and I have spent the 10$ I loaded onto it. I haven't had any programming jobs or anything, so I don't really have that much bitcoin to be able to put on the card, but the ATM withdraw to cash in a matter of minutes is very good. Fees are minimal too.

Many thanks for the detailed feedback!

[gosha@e-coin]

Made a 200+ EUR purchase yesterday with the card, everything went smooth as usual

We hope to release the EUR card very soon, this should remove the currency conversion fees charged by banks

[Muhammed Zakir]

Will you be shipping to India anytime soon? Does E-Coin debit card work in India?

[gosha@e-coin]

Will you be shipping to India anytime soon? Does E-Coin debit card work in India?

The card does work in India or anywhere VISA logo is displayed. We cannot, unfortunately,send cards to India - it is a limitation of the card issuing bank. Travelling to India with this card - no problem

[Muhammed Zakir]

Will you be shipping to India anytime soon? Does E-Coin debit card work in India?

The card does work in India or anywhere VISA logo is displayed. We cannot, unfortunately,send cards to India - it is a limitation of the card issuing bank. Travelling to India with this card - no problem

So isn't it easy for Indians to ship the card to another place and forward it to their home? I am not planning to do this but this is easy to bypass.

[jdebunt]

So isn't it easy for Indians to ship the card to another place and forward it to their home? I am not planning to do this but this is easy to bypass.

For a card without verification and small limits, this could work.

However, once the cards needs to be verified, it will be matched against the address on file I'd guess.

[gosha@e-coin]

Will you be shipping to India anytime soon? Does E-Coin debit card work in India?

The card does work in India or anywhere VISA logo is displayed. We cannot, unfortunately,send cards to India - it is a limitation of the card issuing bank. Travelling to India with this card - no problem

So isn't it easy for Indians to ship the card to another place and forward it to their home? I am not planning to do this but this is easy to bypass.

Technically it is possible, no one can ban you from doing so.
Such card won't be possible to verify though, so the limits will stay under $2.500 total load/spend over the card's lifetime

[gosha@e-coin]

So isn't it easy for Indians to ship the card to another place and forward it to their home? I am not planning to do this but this is easy to bypass.

For a card without verification and small limits, this could work.

However, once the cards needs to be verified, it will be matched against the address on file I'd guess.

Correct, the bank will require proof of address to increase the limits.
$2.500 is not too bad for an unverified card though, at least in the short term

[bubolino]

another problem
I deposit 0.0.599900 the deposit was ok I receive e-mail form e-coin for that but when I go to trasnfer them to my card
they gone but didn`t show to my card !? !!!!  my card is active but my money was PUFFF gone !!!  I send e-mal to support but didn`t recive any reply so be careful !!!

[gosha@e-coin]

another problem
I deposit 0.0.599900 the deposit was ok I receive e-mail form e-coin for that but when I go to trasnfer them to my card
they gone but didn`t show to my card !? !!!!  my card is active but my money was PUFFF gone !!!  I send e-mal to support but didn`t recive any reply so be careful !!!

Please, try to find out the reasons before posting negative comments.
Your request was replied to within an hour, maybe a little bit more.
Your account must have been blocked by the bank and we are investigating the reasons. Usually it happens due to some account activity they may consider suspicious or due to incorrect entry of data by the card owner.

Please, have some patience and refrain from spreading panic before understanding the issue

[bubolino]

another problem
I deposit 0.0.599900 the deposit was ok I receive e-mail form e-coin for that but when I go to trasnfer them to my card
they gone but didn`t show to my card !? !!!!  my card is active but my money was PUFFF gone !!!  I send e-mal to support but didn`t recive any reply so be careful !!!

Please, try to find out the reasons before posting negative comments.
Your request was replied to within an hour, maybe a little bit more.
Your account must have been blocked by the bank and we are investigating the reasons. Usually it happens due to some account activity they may consider suspicious or due to incorrect entry of data by the card owner.

Please, have some patience and refrain from spreading panic before understanding the issue

I don`t think the post is negative is just warning, and how can i know about the reason when in your cite there is no indication that there is some problem ?
I  still trust you and when everything is fixed  you rill receive my apology

[bubolino]

Update
today after around 24 hours delay the money was finally load in to my card. So the problem can be consider as SOLVED.
The Problems:
Support ... the site don`t have any support i didn`t receive any e-mail to inform me that they receive the problem ticket or that they solve it .I send them 3 reports 2 form the website and one direct form my e-mail. Response NONE. The site work and seems to be LEGIT for now but if you expect for any support to receive information or help or else DON`T  You will not receive respond form them.
The only one person that reply to me was gosha@e-coin
Lets hope that they will fix the support
this is all

[jdebunt]

Will try to test my new EUR card at some point this week & post feedback

[gosha@e-coin]

Update
today after around 24 hours delay the money was finally load in to my card. So the problem can be consider as SOLVED.
The Problems:
Support ... the site don`t have any support i didn`t receive any e-mail to inform me that they receive the problem ticket or that they solve it .I send them 3 reports 2 form the website and one direct form my e-mail. Response NONE. The site work and seems to be LEGIT for now but if you expect for any support to receive information or help or else DON`T  You will not receive respond form them.
The only one person that reply to me was gosha@e-coin
Lets hope that they will fix the support
this is all

do you mean any kind of automated message confirming the receipt of your request would be helpful? There are two ways of looking at it: immediately acknowledge and then fix and reply or just fix and reply, without the additional notification. Some people prefer to receive the acknowledgement, others prefer not to, as it is just another annoying automatic message.
What is your view?

[gosha@e-coin]

Will try to test my new EUR card at some point this week & post feedback

looking forward!

[bubolino]

Update
today after around 24 hours delay the money was finally load in to my card. So the problem can be consider as SOLVED.
The Problems:
Support ... the site don`t have any support i didn`t receive any e-mail to inform me that they receive the problem ticket or that they solve it .I send them 3 reports 2 form the website and one direct form my e-mail. Response NONE. The site work and seems to be LEGIT for now but if you expect for any support to receive information or help or else DON`T  You will not receive respond form them.
The only one person that reply to me was gosha@e-coin
Lets hope that they will fix the support
this is all

do you mean any kind of automated message confirming the receipt of your request would be helpful? There are two ways of looking at it: immediately acknowledge and then fix and reply or just fix and reply, without the additional notification. Some people prefer to receive the acknowledgement, others prefer not to, as it is just another annoying automatic message.
What is your view?

yes is good to receive reply when problem is solved the fact is that I didn`t receive any e-mail form you except here !? .this is creative feedback is good to take notice on that and to fix it this will make you better then you are now

[MoneyBackMe]

HEY THIS PROUBLUM MY PIN CODE?

i AM SAME SITUATION

PLUS AFTER THIS PAUZE AND TECHNICAL COLAPSE THIS SERVICE

YESTERDAY AND TODAY I COME ATM AND NOT CORECT MY CODE PIN?
HOW POSIBLE RESET? OR MONEYBACK ME

+ PLUS MORAL COMPENSATION?

THIS PAUZE MY MONEY
HOW I LOAD IN CARD TO BITCOIN BACK? PLEASE HELP MY SITUATION THIS VAM{IRE MY NERVOUS AND  ENERGY 3x DAY!
HELP MY SITUATION!



N1

Subject   Started by   Replies   Views   Last post
        I cant login to www.e-coin.io anyone with the same problem??    harmouch     4     91    Today at 10:10:10 PM
 by MoneyBackMe

https://bitcointalk.org/index.php?topic=1168120.0


N2

Re: E-Coin.io problem + PAUZE MY PIN CODE? VAMPIRE MY MONEY BTC AND MY ENERGY

Bitcoin Forum > Economy > Marketplace > Service Discussion> E-Coin.io problem

https://bitcointalk.org/index.php?topic=971955.0;all


PLEASE HELP ME

1. HOW I MAKE NEW PIN CODE? OR YOU MAKE RESET YOUR SERVICE I COME HOW IDIOT SHOP YESTERDAY AND TODAY NOT WRONG PIN CODE MY WHY? BEFORE THIS WORK?

YOU MAKE PAUZE MY PIN OR HOW MAKE NEW PIN CODE?

2. HELP MY SITUATION OR HOW LOAD MONEY CARD TO BACK BITCOIN

I WAIT YOUR SIGNAL ANSWER ME
MY SITUATION I WAIT YOU! MY MONEY INSIDE YOUR SERVICE!

3. HOW LONG YOUR SUPORT MAKE VAMPIRE MY BITCOIN AND MAKE MONEY BACK OR FIX YOUR PIN WORK PRACTIC I GO 3x DAY AND NERVOUS MY MONEY PAUZE IN YOUR SERVICE YOU MSUT HELP MY SITUATION

[pmatveev]

what's the issue? could you please send email to support@e-coin.io, so we can investigate

[tmltd]

I use the e-coin card and I'm very satisfied so far. On 1st September they had a login problem but they resolved it the same day but after a couple of hours and everything works ok now. You can read more details in the main e-coin support page https://bitcointalk.org/index.php?topic=917350.msg12296901#msg12296901

[accountbg]

I don't know if it is scam or not.
But their email doesn't work:
"Delivery to the following recipient failed permanently:

support@e-coin.io

Technical details of permanent failure:
Message rejected by Google Groups. Please visit http://mail.google.com/support/bin/answer.py?hl=en&answer=188131 to review our Bulk Email Senders Guidelines."
And
The order for my physical Visa Debit card in USD was placed on 09/14/2015, nothing till now. No tracking number, no update, just "pending...".

[gosha@e-coin]

I don't know if it is scam or not.
But their email doesn't work:
"Delivery to the following recipient failed permanently:

support@e-coin.io

Technical details of permanent failure:
Message rejected by Google Groups. Please visit http://mail.google.com/support/bin/answer.py?hl=en&answer=188131 to review our Bulk Email Senders Guidelines."
And
The order for my physical Visa Debit card in USD was placed on 09/14/2015, nothing till now. No tracking number, no update, just "pending...".

mate, it's not always easy to be sure who is who in the forum, but if we identified your request right, it has been addressed and resolved.

please, confirm all ok, as using the words you have used should really not be used unless it's a fact..

[accountbg]

I don't know if it is scam or not.
But their email doesn't work:
"Delivery to the following recipient failed permanently:

support@e-coin.io

Technical details of permanent failure:
Message rejected by Google Groups. Please visit http://mail.google.com/support/bin/answer.py?hl=en&answer=188131 to review our Bulk Email Senders Guidelines."
And
The order for my physical Visa Debit card in USD was placed on 09/14/2015, nothing till now. No tracking number, no update, just "pending...".

mate, it's not always easy to be sure who is who in the forum, but if we identified your request right, it has been addressed and resolved.

please, confirm all ok, as using the words you have used should really not be used unless it's a fact..

Got the second card, it happens to be valid now. Sorry if my words sounds weird to you, but its a financial information and expect more serious working attitude.
I believe that its not actually your fault, but fault of some of your partners.