MarianasInFL
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August 11, 2012, 11:20:45 PM |
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I'm having a similar problem. I did a cash deposit earlier today at Wells Fargo, got a confirmation e-mail from TrustCash, but have yet to be credited. I'm SURE I didn't put in "79" as the destination account, as I copied and pasted my BTC wallet address in the proper fields. When I check the status of my order, all I get is "loading." I left a VM and e-mail but have yet to hear anything back. What's going on guys?
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chipp (OP)
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August 11, 2012, 11:22:37 PM |
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I'm having a similar problem. I did a cash deposit earlier today at Wells Fargo, got a confirmation e-mail from TrustCash, but have yet to be credited. I'm SURE I didn't put in "79" as the destination account, as I copied and pasted my BTC wallet address in the proper fields. When I check the status of my order, all I get is "loading." I left a VM and e-mail but have yet to hear anything back. What's going on guys?
24/7 support don't ya know
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Yankee (BitInstant)
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Charlie 'Van Bitcoin' Shrem
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August 11, 2012, 11:25:29 PM |
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I'm having a similar problem. I did a cash deposit earlier today at Wells Fargo, got a confirmation e-mail from TrustCash, but have yet to be credited. I'm SURE I didn't put in "79" as the destination account, as I copied and pasted my BTC wallet address in the proper fields. When I check the status of my order, all I get is "loading." I left a VM and e-mail but have yet to hear anything back. What's going on guys?
Hey, Have you checked your emails? All emails have been responded to. If you would like, send me a PM here with your order info and I will resolve it or personally email me charlie@bitinstant.comThanks I'm having a similar problem. I did a cash deposit earlier today at Wells Fargo, got a confirmation e-mail from TrustCash, but have yet to be credited. I'm SURE I didn't put in "79" as the destination account, as I copied and pasted my BTC wallet address in the proper fields. When I check the status of my order, all I get is "loading." I left a VM and e-mail but have yet to hear anything back. What's going on guys?
24/7 support don't ya know Yes, it is 24/7 chipp. Im waiting for you to respond to my post and change the forum thread when it was your mistake which caused the order to fail. -Charlie
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Bitcoin pioneer. An apostle of Satoshi Nakamoto. A crusader for a new, better, tech-driven society. A dreamer. More about me: http://CharlieShrem.com
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Yankee (BitInstant)
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Charlie 'Van Bitcoin' Shrem
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August 11, 2012, 11:33:52 PM |
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Cool thread, chipp is the first to make it to my ignore list and I wish bitinstant worked for Europeans. Patient and knowledgeable support is hard to find at the best of times and I don't think I ever got any kind of support at half past midnight on a weekend.
Thanks, appreciate that. We are launching Europe VERY soon! I find it kind of odd that 'chipp' and 'MarianasInFL' are not only in the same timezone, online at the exact same time, but 'MarianasInFL' was created 15 minutes prior to posting her first post in this thread. Marina, do you have an order? I've checked thru all of todays emails and I see nothing from you. -Charlie
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Bitcoin pioneer. An apostle of Satoshi Nakamoto. A crusader for a new, better, tech-driven society. A dreamer. More about me: http://CharlieShrem.com
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chipp (OP)
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August 11, 2012, 11:34:36 PM |
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UPDATE 2:
Customer emailed us his correct email address.
The order will process within the hour after correcting his mistake.
OP: Do you mind editing your forum post and title considering this was not our fault?
Thanks
Charlie
This was posted Today at 10:34:15 PM, it is now 11:34:15 PM, still no coins, and you want the thread title changed without the issue being resolved?
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MarianasInFL
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August 11, 2012, 11:36:09 PM |
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As of this very moment, I do not have any type of reply from anyone at BitInstant. PMing now, hopefully this can be resolved quickly.
And in reply to your latest post, I see what you're implying, but we're NOT the same person. That's a bit unprofessional, but whatever.
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sadpandatech
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August 11, 2012, 11:38:06 PM |
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As of this very moment, I do not have any type of reply from anyone at BitInstant. PMing now, hopefully this can be resolved quickly.
And in reply to your latest post, I see what you're implying, but we're NOT the same person. That's a bit unprofessional, but whatever.
check your spam folder.
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If you're not excited by the idea of being an early adopter 'now', then you should come back in three or four years and either tell us "Told you it'd never work!" or join what should, by then, be a much more stable and easier-to-use system. - GA
It is being worked on by smart people. -DamienBlack
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Yankee (BitInstant)
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Charlie 'Van Bitcoin' Shrem
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August 11, 2012, 11:39:49 PM |
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UPDATE 2:
Customer emailed us his correct email address.
The order will process within the hour after correcting his mistake.
OP: Do you mind editing your forum post and title considering this was not our fault?
Thanks
Charlie
This was posted Today at 10:34:15 PM, it is now 11:34:15 PM, still no coins, and you want the thread title changed without the issue being resolved? We've sent the coins to Coinapult for you, it takes a few confirmations. Thanks As of this very moment, I do not have any type of reply from anyone at BitInstant. PMing now, hopefully this can be resolved quickly.
And in reply to your latest post, I see what you're implying, but we're NOT the same person. That's a bit unprofessional, but whatever.
check your spam folder. We don't have one, I get all emails. Still waiting from an email or PM from Marina.
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Bitcoin pioneer. An apostle of Satoshi Nakamoto. A crusader for a new, better, tech-driven society. A dreamer. More about me: http://CharlieShrem.com
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sadpandatech
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August 11, 2012, 11:41:58 PM |
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As of this very moment, I do not have any type of reply from anyone at BitInstant. PMing now, hopefully this can be resolved quickly.
And in reply to your latest post, I see what you're implying, but we're NOT the same person. That's a bit unprofessional, but whatever.
check your spam folder. We don't have one, I get all emails. Still waiting from an email or PM from Marina. Not your spam folder. Was refering to Marina.. She said she sent soemthing. And if its true then she would ahve a reply. She says she did not see one so I suggested for her to check her spam folder. Ima bite my tongue about anything elsse for now.
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If you're not excited by the idea of being an early adopter 'now', then you should come back in three or four years and either tell us "Told you it'd never work!" or join what should, by then, be a much more stable and easier-to-use system. - GA
It is being worked on by smart people. -DamienBlack
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MarianasInFL
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August 11, 2012, 11:42:29 PM |
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It's Mariana*, nothing in my spam folder, just sent PM.
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Yankee (BitInstant)
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Charlie 'Van Bitcoin' Shrem
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August 11, 2012, 11:49:02 PM |
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It's Mariana*, nothing in my spam folder, just sent PM.
Hey, There was a communication error with MtGox, your order processed. I PM'd you a link to blockchain. For the record, I have no emails from you. However, I see you left a VM and someone would have called back soon. Charlie This was posted Today at 10:34:15 PM, it is now 11:34:15 PM, still no coins, and you want the thread title changed without the issue being resolved?
We sent you the Bitcoins about 10 minutes ago by the way.
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Bitcoin pioneer. An apostle of Satoshi Nakamoto. A crusader for a new, better, tech-driven society. A dreamer. More about me: http://CharlieShrem.com
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chipp (OP)
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August 11, 2012, 11:50:20 PM |
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Lmao I just posted proof of you saying you send them over an hour ago! this is hilarious...
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Raoul Duke
aka psy
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August 11, 2012, 11:55:30 PM |
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Lmao I just posted proof of you saying you send them over an hour ago! this is hilarious... No he didn't... He said the order would be processed within the hour You even quoted it! Hilarious indeed UPDATE 2:
Customer emailed us his correct email address.
The order will process within the hour after correcting his mistake.
OP: Do you mind editing your forum post and title considering this was not our fault?
Thanks
Charlie
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MarianasInFL
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August 12, 2012, 12:00:35 AM |
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You seem to be ignoring the fact that I've been trying to contact you for the past 27hrs, almost straight.
My EX-girlfriend made the same complaints to me. Sorry, just trying to lighten up the place.Lol. By the way, I got the link and PM, thanks. Is there a delay when posting to my wallet? My balance hasn't changed. :/
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Yankee (BitInstant)
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Charlie 'Van Bitcoin' Shrem
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August 12, 2012, 12:02:19 AM |
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You seem to be ignoring the fact that I've been trying to contact you for the past 27hrs, almost straight.
My EX-girlfriend made the same complaints to me. Sorry, just trying to lighten up the place.Lol. By the way, I got the link and PM, thanks. Is there a delay when posting to my wallet? My balance hasn't changed. :/ Yup, it's possible if you haven't downloaded the blockchain or if your wallet only accepts a certain amount of confirmations See my PM, I offered some help
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Bitcoin pioneer. An apostle of Satoshi Nakamoto. A crusader for a new, better, tech-driven society. A dreamer. More about me: http://CharlieShrem.com
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Raoul Duke
aka psy
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August 12, 2012, 12:04:38 AM |
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You seem to be ignoring the fact that I've been trying to contact you for the past 27hrs, almost straight.
My EX-girlfriend made the same complaints to me. Sorry, just trying to lighten up the place.Lol. By the way, I got the link and PM, thanks. Is there a delay when posting to my wallet? My balance hasn't changed. :/ If your "wallet" is on a certain Tor site(don't say it cause I don't wish to know) it may only show up after 6 bitcoin network confirmations, and that may take up to 1hr on ideal conditions.
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sadpandatech
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August 12, 2012, 12:09:41 AM |
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By the way, I got the link and PM, thanks. Is there a delay when posting to my wallet? My balance hasn't changed. :/
If your "wallet" is on a certain Tor site(don't say it cause I don't wish to know) it may only show up after 6 bitcoin network confirmations, and that may take up to 1hr on ideal conditions. Likewise, if the BTC addy you had coins sent to is held for you by any third party, if that third party requires n# confirmations or their processing service (bitcoin daemon) is down, there will be a delay. To verify funds I am moving around, whether receiving them or sending them from/to a third party service, I go to blockchain.info and put in the address and check there. If there is nothing there whne you first check, you can leave the page open and it will present an audio alert when there is a transactions. cheers
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If you're not excited by the idea of being an early adopter 'now', then you should come back in three or four years and either tell us "Told you it'd never work!" or join what should, by then, be a much more stable and easier-to-use system. - GA
It is being worked on by smart people. -DamienBlack
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MarianasInFL
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August 12, 2012, 12:16:16 AM |
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My EX-girlfriend made the same complaints to me. Sorry, just trying to lighten up the place.Lol. By the way, I got the link and PM, thanks. Is there a delay when posting to my wallet? My balance hasn't changed. :/ Yup, it's possible if you haven't downloaded the blockchain or if your wallet only accepts a certain amount of confirmations See my PM, I offered some help The address isn't through a 3rd party or on a Tor site, nothing like that, but my blockchain DOES have about 290 more to go until finished, so that's probably it. I'll give it some time to download & etc and let you know. Thanks for everything.
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Raoul Duke
aka psy
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August 12, 2012, 12:17:36 AM |
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To verify funds I am moving around, whether receiving them or sending them from/to a third party service, I go to blockchain.info and put in the address and check there. If there is nothing there whne you first check, you can leave the page open and it will present an audio alert when there is a transactions.
This is some great advice! Follow it people, it will put your mind at ease Ofcourse having the blockchain updated also helps
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MarianasInFL
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August 12, 2012, 12:40:54 AM |
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Yay! Got my coins! Thanks so much!
Definitely will be using BitInstant again, Charlie was great.
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