Bitcoin Forum

Economy => Service Announcements => Topic started by: Mt.Gox_Alex on April 11, 2013, 04:20:37 AM



Title: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: Mt.Gox_Alex on April 11, 2013, 04:20:37 AM
https://mtgox.com/press_release_20130411.html

First of all we would like to reassure you but no we were not last night victim of a DDoS but instead victim of our own success!

Indeed the rather astonishing amount of new account opened in the last few days added to the existing one plus the number of trade made a huge impact on the overall system that started to lag. As expected in such situation people started to panic, started to sell Bitcoin in mass (Panic Sale) resulting in an increase of trade that ultimately froze the trade engine!

To give you an idea of how impressive things were here are some numbers that we would love to share with you guys:
- The number of trades executed tripled in the last 24hrs.
- The number of new account opened went from 60k for March alone to 75k new account created for the first few days of April! We now have roughly 20,000 new accounts created each day.

Due to these facts we have been busy working on improving things since last week and our team has been working around the clock to improve Mt.Gox to catch up with the demand. We will continue to release several updates today and in the coming few days to improve our system overall performance.

Also please note that we may have to close the exchange for two hours in the next 12 to 24hrs to add several new servers to our system.

Thank you for your understanding and continuous support!
      
Regards
Mt.Gox Co. Ltd Team.

Mt.Gox Contact press@mtgox.com


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: jojo69 on April 11, 2013, 04:23:03 AM
I would have more sympathy if this was not part of a long history of lackadaisical malfeasance on the part of MtGox.  You have no incentive to fix your steaming pile of crap and I do not believe you will.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: nebulus on April 11, 2013, 04:25:43 AM
That's a lot of traffic, good luck and thanks for the update!


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: Mt.Gox_Alex on April 11, 2013, 04:44:15 AM
I would have more sympathy if this was not part of a long history of lackadaisical malfeasance on the part of MtGox.  You have no incentive to fix your steaming pile of crap and I do not believe you will.

You are obviously no ideas of what you are talking about, come and work with us you will see how things are done and what we have to deal with on a daily basis. As I write this we have two concurrent DDoS attack with NO lags and still online. Things always seems easy at the other end of the keyboard.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: Adrian-x on April 11, 2013, 04:50:25 AM
https://mtgox.com/press_release_20130411.html

First of all we would like to reassure you but no we were not last night victim of a DDoS but instead victim of our own success!

Indeed the rather astonishing amount of new account opened in the last few days added to the existing one plus the number of trade made a huge impact on the overall system that started to lag. As expected in such situation people started to panic, started to sell Bitcoin in mass (Panic Sale) resulting in an increase of trade that ultimately froze the trade engine!

To give you an idea of how impressive things were here are some numbers that we would love to share with you guys:
- The number of trades executed tripled in the last 24hrs.
- The number of new account opened went from 60k for March alone to 75k new account created for the first few days of April! We now have roughly 20,000 new accounts created each day.

Due to these facts we have been busy working on improving things since last week and our team has been working around the clock to improve Mt.Gox to catch up with the demand. We will continue to release several updates today and in the coming few days to improve our system overall performance.

Also please note that we may have to close the exchange for two hours in the next 12 to 24hrs to add several new servers to our system.

Thank you for your understanding and continuous support!
      
Regards
Mt.Gox Co. Ltd Team.

Mt.Gox Contact press@mtgox.com

Sure thing enjoy the fruits of all those buy orders executed 20% 30% higher simultaneously with the sell orders.

I think an apology would have been more fitting than a simple Thank you.



Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: Inedible on April 11, 2013, 04:53:53 AM
Wait, so are you or are you not being DDoS'd?


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: 🏰 TradeFortress 🏰 on April 11, 2013, 05:01:42 AM
Wait, so are you or are you not being DDoS'd?
I think are but the lag wasn't due to the DDoS.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: repentance on April 11, 2013, 05:26:52 AM
I would have more sympathy if this was not part of a long history of lackadaisical malfeasance on the part of MtGox.  You have no incentive to fix your steaming pile of crap and I do not believe you will.

You are obviously no ideas of what you are talking about, come and work with us you will see how things are done and what we have to deal with on a daily basis. As I write this we have two concurrent DDoS attack with NO lags and still online. Things always seems easy at the other end of the keyboard.

Alex, please don't do this.  To date MtGox has refrained from insulting customers and I'd like to see it stay that way.  At the end of the day "what you have to deal with" should not be your customers' problem.  You need to explain what's happening without being defensive or aggressive.

Can I also implore you to please be more communicative about other issues such as the cessation of non-BTC MtGox vouchers and the CoinLab transition?  It's not enough to simply announce these things.  As they come closer to being implemented you need to be actively reminding your customers that they're about to happen.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: TheButterZone on April 11, 2013, 06:20:30 AM
FTFY

Shut down trading NOW and DO NOT resume until your trade engine is made NYSE-grade DDOS, lag, and all other forms of bullshit, resistant.

That's directed at ALL exchanges, BTW.

STOP allowing Bitcoin's market value to be bent over and gang raped bloody OVER AND OVER AND OVER AND OVER AND OVER AGAIN.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: bitsalame on April 11, 2013, 07:38:18 AM
Please don't be pulling another "force majeure" crap again.
With more than half million dollars a month in revenue, I would expect no excuses in performance.
How on Earth are you going to survive the deal with Coinlabs?


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: aantonop on April 11, 2013, 07:47:16 AM
Instead of coinlab getting partnered with the "expert", they got saddled with the broken exchange whose owners don't have a clue how to run a high-performance and scalable infrastructure.

Magic The Gathering Online Exhange is a systemic risk to bitcoin, a death trap for traders and a business run by the clueless.

I'm not only leaving mtgox, I'm not going to touch coinlab with a 10ft pole.

This press release shows a complete disregard for customers, is full of excuses and no plan to fix anything. Throw more servers at it, see if that makes your non-scalable software suck less. It won't.

I'm willing to try others, after all what can be worse than an HOUR lag?

Campbx.com, bitfloor, coinbase, anything but gox or their new victim/partner coinlab.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: SomeWhere on April 11, 2013, 08:14:19 AM
So much truth in this thread.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: repentance on April 11, 2013, 08:28:11 AM
FTFY

Shut down trading NOW and DO NOT resume until your trade engine is made NYSE-grade DDOS, lag, and all other forms of bullshit, resistant.

That's directed at ALL exchanges, BTW.

STOP allowing Bitcoin's market value to be bent over and gang raped bloody OVER AND OVER AND OVER AND OVER AND OVER AGAIN.

In the reddit thread, MtGox are blaming HFT.  Of course it's totally within their control to set a minimum order limit and/or a minimum time between trades but instead of doing that until they have the infrastructure to actually handle HFT, they're going to keep accepting more customers (many of whom are new to Bitcoin and are going to get pissed off when they realise they wont be able to withdraw their profits without getting verified and who have no idea about the proposed CoinLab transition) and just throw on some more servers.

Bitcoin services who have been in businesses for as long as MtGox have no excuse whatsoever for being unable to scale.  The capacity to handle an explosion of new users should have been put in place long ago.

If I had to guess, I suspect that MtGox doesn't have the capital to install the type of infrastructure which is needed right now to deal with the explosive growth in use.  If you cannot scale, you will fail.  Count on it.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: aantonop on April 11, 2013, 08:33:19 AM

You are obviously no ideas of what you are talking about, come and work with us you will see how things are done and what we have to deal with on a daily basis. As I write this we have two concurrent DDoS attack with NO lags and still online. Things always seems easy at the other end of the keyboard.

This really takes the price for EPIC FAIL followed by tone deaf attack on your own customers.

Wow, just wow!

Since you decided anyone calling your bullshit with you doesn't know how hard it is on your end of the keyboard, I'll offer you this:

https://i.imgur.com/IjaU48x.jpg

That's me on the left. I'll give you three guesses as to the location and why I was invited to this by the CEO.

So as someone who does know what they're talking about, SCREW YOU Alex and your company. First you fail, then you insult your customers for having the audacity to call you on your BS.

Everyone reading this: Open an account on bitfloor, campbx, btc-e or any (ALL) of the other exchanges. Close your MTGOX account.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: Scrat Acorns on April 11, 2013, 08:59:24 AM
This isn't new. Your engine has been lagging for the past 3 months whenever there is so much as a hint of volume.

Anything more than a few seconds of lag in the real financial world is UNACCEPTABLE. You wasted a lot of people's money yesterday. These people will be taking their business elsewhere.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: Isokivi on April 11, 2013, 09:03:00 AM
Mt.Gox_Alex thank you for the update, some news earlyer would of have been good too. Keep up the good work your doing, atleast a large portion of the more seasoned bitcoiners can fully understand the circumstances you are coping with at the moment and can clearly see you are handling things supprisingly well.

Couch critics, if Mt. Gox is doing such a bad job, please start competing with them.. the market should be wide open by your reasoning.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: codro on April 11, 2013, 09:04:10 AM
If you look at the trade feed, there are barely a few trades per minute in times of high lag. I still don't understand how they can capitulate under what is essentially so little volume.

The engine isn't even capable of >one trade per second most times, Nasdaq does at least 35,000 per second and is tested up to 60,000.

http://www.nasdaq.com/services/homw.stm

The order of magnitude difference doesn't make sense to me. Sure, some is to be expected, but not that much.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: Liquid on April 11, 2013, 09:35:39 AM
I knew it! i watched it booming yesterday and this morning was a shock when it was at $150, $100 less but i knew what happened you got overloaded well its all good now we can watch bitcoin go to $250 + again  ;D


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: codro on April 11, 2013, 09:38:27 AM
[12:29] <keymone_> MagicalTux tell me why are you not using more mature exchange system?
[12:29] <keymone_> like milleniumit or something
[12:30] <keymone_> the one that is behind london stock exchange
[12:30] <keymone_> why reinventing the wheel especially when you see the incoming exponential usage growth
[12:30] <@MagicalTux> keymone_: does it handle ddos attacks well?
[12:31] <keymone_> yesterday press release said it was not due to ddos
[12:31] <keymone_> it's 2 separate problems, solving 1 is already a huge progress
[12:31] <@MagicalTux> keymone_: we are already solving this
[12:31] <bit14> @MagicalTux: why exactly would a ddos affect the matching and execution engine?
[12:31] <@MagicalTux> bit14: overloading system cpu
[12:31] <@MagicalTux> ddos are not all about cpu
[12:32] <dandate2> um did rebooting mtgox cause already deleted recent bids to come into play?
[12:32] <bit14> @MagicalTux: wouldn't the front end and execution engine be on different machines?
[12:32] <@MagicalTux> dandate2: rebooting?
[12:32] <keymone_> are you trying to battle trading bots? with all these 0.1 buys and sells?
[12:32] <@MagicalTux> bit14: not yet
[12:32] <@MagicalTux> keymone_: unrelated
[12:32] <bit14> @MagicalTux: wow, well, then that explains everything

I don't mean to add even more insult to injury, but as a software engineer myself - I can't even comprehend why someone would create such an abomination.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: TheButterZone on April 11, 2013, 09:55:09 AM
The back patting will continue until morale "improves" to $0.00000001/BTC.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: prespendwindfall on April 11, 2013, 10:46:34 AM
I was logged into Mtgox all night and constantly checking it.  Maybe I am missing something, but there was zero indication of something like a press release or a disclaimer you guys were taking your servers down.

Also, why is it that numerous things besides Mtgox went down during the super crash?  I couldn't see the graphs and charts on other sites at the same time.  Seems very suspicious to me.

Take away:

Please be more explicit about taking the servers down.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: MPOE-PR on April 11, 2013, 10:54:50 AM
I would have more sympathy if this was not part of a long history of lackadaisical malfeasance on the part of MtGox.  You have no incentive to fix your steaming pile of crap and I do not believe you will.

QFT.

MtGox leeched the general Bitcoin community for > 1mn this month, and for > 1 mn last month. If you compute what they deliver for it seems like we're paying about 500 dollars per word for these outright idiotic bits of "communication" which roughly consist of "Hey, we fucked everyone up. We call this success."

The back patting will continue until morale "improves" to $0.00000001/BTC.

They've done it before, they'll do it again.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: Grover on April 11, 2013, 11:11:01 AM
Looks like it's time to call up release the Kraken. https://www.kraken.com/ They're still beta testing but looks like they have some excellent features that far surpass the simple order matching systems that exist in BTC at the moment.

Kraken has a thread around on this forum somewhere and yes I'm too lazy to search.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: Severian on April 11, 2013, 11:14:00 AM
First of all we would like to reassure you but no we were not last night victim of a DDoS but instead victim of our own success!

Simple PR hint: Don't piss people off more by telling them how well you're doing after you've just fucked over an entire community.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: Justin00 on April 11, 2013, 11:20:57 AM
It's going to be interesting to see how many companies handle incidents (like "hack's") now people outside of the forums with a bit of $$ might actually be using BTC and won't take kindly to being ripped off.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: juice on April 11, 2013, 12:32:10 PM
this attack is all over the bitcoin world.
almost all bitcoin relevant sites have ddos comming in.
looked like they flooded the mtgox api to blind people.
at the same time manipulate the price to rush people .
without salt they would also have the strong passwords already dont they? they would not even gamble like this?
maybe you could post some logs of your tables, ddos filter and anti ddos service network?


https://defuse.ca/bitcoin-pool-ddos.htm


........

also you locked my mtgox withdraw for anti money loundering ?
i have only 0.7 btc in it and never desposit or withdraw cash and you locked it straight after i disposit the 0.7 via btc!

anti money loundering with 0.7 btc ...lol wtf you want to tell me?
you know what f*** y** i will not send you a copy of my id ,you cant keep it safe!

please donate it to the bitcoin foundation i mine some new!
you already got a mail from me forwarded thru the foundation.

in the future we dont need you gox anymore !


"If you're a BitCoin user, the best thing you can do is to monitor the popularity of the services you use and switch away when they get too popular."


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: Chucksta on April 11, 2013, 12:48:33 PM

You are obviously no ideas of what you are talking about, come and work with us you will see how things are done and what we have to deal with on a daily basis. As I write this we have two concurrent DDoS attack with NO lags and still online. Things always seems easy at the other end of the keyboard.
What the fuck did you just fucking say about me, you little bitch? I'll have you know I graduated top of my class in the Navy Seals, and I've been involved in numerous secret raids on Al-Quaeda, and I have over 300 confirmed kills. I am trained in gorilla warfare and I'm the top sniper in the entire US armed forces. You are nothing to me but just another target. I will wipe you the fuck out with precision the likes of which has never been seen before on this Earth, mark my fucking words. You think you can get away with saying that shit to me over the Internet? Think again, fucker. As we speak I am contacting my secret network of spies across the USA and your IP is being traced right now so you better prepare for the storm, maggot. The storm that wipes out the pathetic little thing you call your life. You're fucking dead, kid. I can be anywhere, anytime, and I can kill you in over seven hundred ways, and that's just with my bare hands. Not only am I extensively trained in unarmed combat, but I have access to the entire arsenal of the United States Marine Corps and I will use it to its full extent to wipe your miserable ass off the face of the continent, you little shit. If only you could have known what unholy retribution your little "clever" comment was about to bring down upon you, maybe you would have held your fucking tongue. But you couldn't, you didn't, and now you're paying the price, you goddamn idiot. I will shit fury all over you and you will drown in it. You're fucking dead, kiddo.

BS to the max. Nobody brags about that sort of thing. You are more than likely nothing but a fraud.



Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: aantonop on April 11, 2013, 12:59:41 PM

You are obviously no ideas of what you are talking about, come and work with us you will see how things are done and what we have to deal with on a daily basis. As I write this we have two concurrent DDoS attack with NO lags and still online. Things always seems easy at the other end of the keyboard.
What the fuck did you just fucking say about me, you little bitch? [...] You're fucking dead, kiddo.

BS to the max. Nobody brags about that sort of thing. You are more than likely nothing but a fraud.



Hilarious. The response from the Navy Seal probably contained about as much truth as the press release from mtgox. None.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: vdragon on April 11, 2013, 01:20:54 PM
Will you at least try to handle bots biding 0.002 or it is also not important?


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: Dabs on April 11, 2013, 02:02:21 PM
Mr. Navy Seal, your language and demeanor does not suit one from the special forces community. Your secret network of spies are better off attempting another DDOS attack than trying to wake up everyone in the USA. By the way, I have the rest of the world ...


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: Minor Miner on April 11, 2013, 03:52:51 PM
https://mtgox.com/press_release_20130411.html

First of all we would like to reassure you but no we were not last night victim of a DDoS but instead victim of our own success!
Regards
Mt.Gox Co. Ltd Team.


If it was NOT a DDoS, then why did bitcointalk become unavailable and bitcoincharts too?   Did they both get overwhelmed too?   Ever think that you basically got DDoSed by a lot of "new accounts" running trading bots?


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: dancingnancy on April 11, 2013, 04:07:45 PM
First of all we would like to reassure you but no we were not last night victim of a DDoS but instead victim of our own success!

Simple PR hint: Don't piss people off more by telling them how well you're doing after you've just fucked over an entire community.

lol

The audacity of these people living in Japan is amazing.  My guess is there is no chance in hell @MagicalTux and friends would be like this if they were working out of the USA.  Creates them a nice little buffer being thousands of miles away.  by the way, WHEN THE FUCK AM I GETTING MY MONEY YOU HAVE BEEN HOLDING HOSTAGE FROM BITCOINICA?



Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: Wekkel on April 11, 2013, 05:01:03 PM
This is the Wild West. Live with it or go back to Ben.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: sega01 on April 11, 2013, 05:11:06 PM
Kudos to Mt.Gox for the update. I think they're doing the best job they can.

I know what it's like for a company to have so many signups it's hard to keep up. Mt.Gox is not just some evil, huge exchange. They are bringing so much money into Bitcoin, it's ridiculous. I'm sure they're making a killing doing it, but they've only kept that up by being a phenomenal exchange.

I have no doubt there are other good exchanges out there, but I'm personally set between Mt.Gox and Bitcoin-OTC.

Keep up the good work!


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: Adrian-x on April 11, 2013, 05:48:53 PM
this attack is all over the bitcoin world.
almost all bitcoin relevant sites have ddos comming in.


DDOS is what they call new customers signing up, the irony is it is the other way around.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: MPOE-PR on April 11, 2013, 07:33:33 PM
First of all we would like to reassure you but no we were not last night victim of a DDoS but instead victim of our own success!

Simple PR hint: Don't piss people off more by telling them how well you're doing after you've just fucked over an entire community.

Yeah.

"We were a victim of all these millionz we leeched off you idiots. Heh."


You are obviously no ideas of what you are talking about, come and work with us you will see how things are done and what we have to deal with on a daily basis. As I write this we have two concurrent DDoS attack with NO lags and still online. Things always seems easy at the other end of the keyboard.
What the fuck did you just fucking say about me, you little bitch? [...] You're fucking dead, kiddo.

BS to the max. Nobody brags about that sort of thing. You are more than likely nothing but a fraud.



Hilarious. The response from the Navy Seal probably contained about as much truth as the press release from mtgox. None.

MtGox claiming no lag? This is getting cute. When was this "no lag" Holy Grail moment occurring? Exact seconds please.

This is the Wild West. Live with it or go back to Ben.

This is retarded. Being stupid is not part of being "free from Ben", stop mixing immiscibles.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: Minor Miner on April 11, 2013, 07:44:45 PM

You are obviously no ideas of what you are talking about, come and work with us you will see how things are done and what we have to deal with on a daily basis. As I write this we have two concurrent DDoS attack with NO lags and still online. Things always seems easy at the other end of the keyboard.

This really takes the price for EPIC FAIL followed by tone deaf attack on your own customers.

Wow, just wow!

Since you decided anyone calling your bullshit with you doesn't know how hard it is on your end of the keyboard, I'll offer you this:

https://i.imgur.com/IjaU48x.jpg

That's me on the left. I'll give you three guesses as to the location and why I was invited to this by the CEO.

So as someone who does know what they're talking about, SCREW YOU Alex and your company. First you fail, then you insult your customers for having the audacity to call you on your BS.

Everyone reading this: Open an account on bitfloor, campbx, btc-e or any (ALL) of the other exchanges. Close your MTGOX account.
JNPR traded on the nasdaq not the NYSE.   Why the photo?


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: bitsalame on April 11, 2013, 08:01:41 PM
Well, to be fair. After the hack fiasco (and terrible PR), the reactive measures were good.
They were the first using Yubikeys, and ended up being the first implementing OTR.

I would like to believe that they will implement some measures to avoid lags again.
BUT what I still hate is:

1) How they bullshit in their announcements.
2) How they don't give a shit in taking preventative measures. They rather fixing when it blows, instead of having the foresight of preventing it first.

I can even be lenient if this was happening in the small bitcoin community, but now you guys are getting into the major leagues.
You guys are going to be representing how reliable are bitcoins to the outside world with this deal with CoinLabs, and what you have to offer right now is plainly unacceptable.



Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: Minor Miner on April 11, 2013, 08:51:58 PM

You are obviously no ideas of what you are talking about, come and work with us you will see how things are done and what we have to deal with on a daily basis. As I write this we have two concurrent DDoS attack with NO lags and still online. Things always seems easy at the other end of the keyboard.

This really takes the price for EPIC FAIL followed by tone deaf attack on your own customers.

Wow, just wow!

Since you decided anyone calling your bullshit with you doesn't know how hard it is on your end of the keyboard, I'll offer you this:

https://i.imgur.com/IjaU48x.jpg

That's me on the left. I'll give you three guesses as to the location and why I was invited to this by the CEO.

So as someone who does know what they're talking about, SCREW YOU Alex and your company. First you fail, then you insult your customers for having the audacity to call you on your BS.

Everyone reading this: Open an account on bitfloor, campbx, btc-e or any (ALL) of the other exchanges. Close your MTGOX account.
JNPR traded on the nasdaq not the NYSE.   Why the photo?
JNPR also went public in June (on the NASDAQ, not on the big board), not in october.   So, I ask again, what is the meaning of the photo?


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: sturle on April 11, 2013, 09:06:20 PM
That's me on the left. I'll give you three guesses as to the location and why I was invited to this by the CEO.
JNPR traded on the nasdaq not the NYSE.   Why the photo?
JNPR also went public in June (on the NASDAQ, not on the big board), not in october.   So, I ask again, what is the meaning of the photo?
His CEO made him be at NYSE instead of NASDAQ when JNPR went public, to make sure he wouldn't ruin the event.  They took the photo and everything to make it look authentic. That's my guess.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: Grover on April 11, 2013, 09:17:39 PM
That's me on the left. I'll give you three guesses as to the location and why I was invited to this by the CEO.
JNPR traded on the nasdaq not the NYSE.   Why the photo?
JNPR also went public in June (on the NASDAQ, not on the big board), not in october.   So, I ask again, what is the meaning of the photo?
His CEO made him be at NYSE instead of NASDAQ when JNPR went public, to make sure he wouldn't ruin the event.  They took the photo and everything to make it look authentic. That's my guess.

Maybe my ability to read into what is written is impaired.

Where in the post in question did the poster claim Juniper was listed on the NYSE?

Is it just me or did the poster claim that the NYSE now runs on a Juniper network?

I could have missed something so please let me know.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: aantonop on April 11, 2013, 09:33:48 PM
That's me on the left. I'll give you three guesses as to the location and why I was invited to this by the CEO.
JNPR traded on the nasdaq not the NYSE.   Why the photo?
JNPR also went public in June (on the NASDAQ, not on the big board), not in october.   So, I ask again, what is the meaning of the photo?
His CEO made him be at NYSE instead of NASDAQ when JNPR went public, to make sure he wouldn't ruin the event.  They took the photo and everything to make it look authentic. That's my guess.

Maybe my ability to read into what is written is impaired.

Where in the post in question did the poster claim Juniper was listed on the NYSE?

Is it just me or did the poster claim that the NYSE now runs on a Juniper network?

I could have missed something so please let me know.


The NYSE network runs on Juniper. That was the day they announced the new NYSE algo trading network built on Juniper. It offers micro-second latency for trading.

I'm just sick of everyone who says MTGOX are idiots being accused of not knowing what they're talking about.

Not all of us are 18 yr old redditors who just found out how to use the web.



Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: dutt on April 11, 2013, 09:34:30 PM
Notice how btc-e has been running on 50% gox volume the last couple hours without having "success"?


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: Thursday on April 11, 2013, 09:41:13 PM
Thread backfire?  Calling it anything of what happened yesterday a success may fool the dolts of this forum but anyone with half a brain is only further infuriated by your word-smith attempts.  You are incompetent to be the number one exchange of Bitcoin and your successor can not come soon enough!


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: MPOE-PR on April 11, 2013, 10:49:14 PM
That's me on the left. I'll give you three guesses as to the location and why I was invited to this by the CEO.
JNPR traded on the nasdaq not the NYSE.   Why the photo?
JNPR also went public in June (on the NASDAQ, not on the big board), not in october.   So, I ask again, what is the meaning of the photo?
His CEO made him be at NYSE instead of NASDAQ when JNPR went public, to make sure he wouldn't ruin the event.  They took the photo and everything to make it look authentic. That's my guess.

Maybe my ability to read into what is written is impaired.

Where in the post in question did the poster claim Juniper was listed on the NYSE?

Is it just me or did the poster claim that the NYSE now runs on a Juniper network?

I could have missed something so please let me know.


The NYSE network runs on Juniper. That was the day they announced the new NYSE algo trading network built on Juniper. It offers micro-second latency for trading.

I'm just sick of everyone who says MTGOX are idiots being accused of not knowing what they're talking about.

Not all of us are 18 yr old redditors who just found out how to use the web.

No, not all of us. But all of them, see?

Notice how btc-e has been running on 50% gox volume the last couple hours without having "success"?

They're unsuccessfully successful.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: juice on April 11, 2013, 11:32:55 PM
ask why gox dont disabled the trading api!

do you think they did not see the manipulating bots 0.0101 0.2 ? (against or and?) the high value strukture bids and asks?
i watched it the whole time on clark moody .!
everytime they start playing it start to leg,after they sold a batch of small bids to them selfs it  turned to red then the api got flooded hard ,the people could not see anything and start panik sell.
the bots shopped the coins for cheap and the leg was gone.
but yesterday they hit it too hard and boom ko.


exchangers shut down your trading api  no reserve bids ,real price trend from the chain next to your price.

i think the coin is for use not for play!!

you all know what the players do at the wallstreet and how they fuck us all when the bots play!
dont invite them to play with the coin ,send them back to fx trade .

jeff dont look for big company to introduce the coin to, they will only regulate you.
in the future we will have much better coins dont you think?

hope the investors speculators lost a lot and dont come back ,remember we are the shady underground and we like it like that.










Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: bitsalame on April 11, 2013, 11:44:09 PM
ask why gox dont disabled the trading api!

do you think they did not see the manipulating bots 0.0101 0.2 ? (against or and?) the high value strukture bids and asks?
i watched it the whole time on clark moody .!
everytime they start playing it start to leg,after they sold a batch of small bids to them selfs it  turned to red then the api got flooded hard ,the people could not see anything and start panik sell.
the bots shopped the coins for cheap and the leg was gone.
but yesterday they hit it too hard and boom ko.


exchangers shut down your trading api  no reserve bids ,real price trend from the chain next to your price.

i think the coin is for use not for play!!

you all know what the players do at the wallstreet and how they fuck us all when the bots play!
dont invite them to play with the coin ,send them back to fx trade .

jeff dont look for big company to introduce the coin to, they will only regulate you.
in the future we will have much better coins dont you think?

hope the investors lost a lot and dont come back ,remember we are the shady underground and we like it like that.

Partially agree. But we need more investments, not less.
What we don't need are speculators and bot/algorithmic trading. Not yet.
If bots are the responsible for the DoS, they should know how to fuc*ing prioritize.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: aantonop on April 11, 2013, 11:47:19 PM
They have re-opened but suspended trading and will suspend fees:

From the site banner:


Trading is halted until 2013-04-12 02:00am UTC to allow the market to cooldown following the drop in price. Read more details on the support. Additionally trading fees will not be charged within 48 hours of trading resuming (until 2013-04-14 02:00am UTC).


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: Minor Miner on April 11, 2013, 11:48:48 PM
ask why gox dont disabled the trading api!

do you think they did not see the manipulating bots 0.0101 0.2 ? (against or and?) the high value strukture bids and asks?


Partially agree. But we need more investments, not less.
What we don't need are speculators and bot/algorithmic trading. Not yet.
If bots are the responsible for the DoS, they should know how to fuc*ing prioritize.

Why do you think we need "trading exchanges" at all?   We really only need money changers like they have on the streets of asia.   What advantage to BTC is there to having an "F/X market".   You need companies that will do the exchange for people with one exchange a day.   Day Traders hurt the future they do not help it.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: juice on April 11, 2013, 11:49:46 PM
i would say it worked for them but not enugh there was to many new people every day driving only upwards and then the bots went greedy.
and yes i hope you can exchange with your neighbours cat in the future as long it has a smartphone.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: bitsalame on April 11, 2013, 11:49:57 PM
ask why gox dont disabled the trading api!

do you think they did not see the manipulating bots 0.0101 0.2 ? (against or and?) the high value strukture bids and asks?


Partially agree. But we need more investments, not less.
What we don't need are speculators and bot/algorithmic trading. Not yet.
If bots are the responsible for the DoS, they should know how to fuc*ing prioritize.

Why do you think we need "trading exchanges" at all?   We really only need money changers like they have on the streets of asia.   What advantage to BTC is there to having an "F/X market".   You need companies that will do the exchange for people with one exchange a day.   Day Traders hurt the future they do not help it.

That's precisely what I am talking about.
We are on the same side.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: bitsalame on April 11, 2013, 11:52:12 PM
What bugs me even more is that they are still promoting their MtGox Mobile useless app, when it doesn't work on any smartphone that's not running Froyo.
Not a single fucking followup and update.

If I had MtGox stocks, I would have burned them for the good of humanity.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: Minor Miner on April 11, 2013, 11:56:35 PM
Why do you think we need "trading exchanges" at all?   We really only need money changers like they have on the streets of asia.   What advantage to BTC is there to having an "F/X market".   You need companies that will do the exchange for people with one exchange a day.   Day Traders hurt the future they do not help it.

That's precisely what I am talking about.
We are on the same side.
Yes, I was trying to make a point.   I just need a "money window" every now and then.  No need to have an "account" like at fidelity.   The larger point here is becoming fungible.   If you could buy a lot with your bitcoin, you would not run to an exchange to trade it for euro or USD every time it moved.    That is where we really need to get to.   Even a money window concept takes a lot of capital (but does not require having an exchange to hedge with) in both fiat and BTC.    It is like a sports book, when you get too much BTC, you just need to move the spread to get people to do more fiat through you.    I wonder if the banks would shut you down though if you had some many wires coming in and leaving.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: bitsalame on April 12, 2013, 12:02:43 AM
Btw, how the fuck it went from 120 to 124?
Who is the privileged one who is trading in the lockdown?

Yes, very transparent.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: MPOE-PR on April 12, 2013, 12:02:54 AM
What bugs me even more is that they are still promoting their MtGox Mobile useless app, when it doesn't work on any smartphone that's not running Froyo.
Not a single fucking followup and update.

If I had MtGox stocks, I would have burned them for the good of humanity.

Well lucky for you they're not listed.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: bitsalame on April 12, 2013, 12:48:27 AM
What bugs me even more is that they are still promoting their MtGox Mobile useless app, when it doesn't work on any smartphone that's not running Froyo.
Not a single fucking followup and update.

If I had MtGox stocks, I would have burned them for the good of humanity.

Well lucky for you they're not listed.
I just had a snicker, now I am cool. lol


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: Grover on April 12, 2013, 01:27:25 AM
That's me on the left. I'll give you three guesses as to the location and why I was invited to this by the CEO.
JNPR traded on the nasdaq not the NYSE.   Why the photo?
JNPR also went public in June (on the NASDAQ, not on the big board), not in october.   So, I ask again, what is the meaning of the photo?
His CEO made him be at NYSE instead of NASDAQ when JNPR went public, to make sure he wouldn't ruin the event.  They took the photo and everything to make it look authentic. That's my guess.

Maybe my ability to read into what is written is impaired.

Where in the post in question did the poster claim Juniper was listed on the NYSE?

Is it just me or did the poster claim that the NYSE now runs on a Juniper network?

I could have missed something so please let me know.


The NYSE network runs on Juniper. That was the day they announced the new NYSE algo trading network built on Juniper. It offers micro-second latency for trading.

I'm just sick of everyone who says MTGOX are idiots being accused of not knowing what they're talking about.

Not all of us are 18 yr old redditors who just found out how to use the web.



If you're including me in the gang of morons you need to reread what I wrote.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: aantonop on April 12, 2013, 01:33:23 AM
I'm just sick of everyone who says MTGOX are idiots being accused of not knowing what they're talking about.

Not all of us are 18 yr old redditors who just found out how to use the web.



If you're including me in the gang of morons you need to reread what I wrote.


Absolutely NOT grover. I am referring to Alex from MtGox whose response to criticism (valid) was that those criticizing didn't know what they're talking about and had it easy "on the other side of the keyboard". He treated everyone with criticism as clueless noobs.

My point was: I do know what I'm talking about. I've worked on these systems and I posted the picture to show that. I am appalled by the public response, lack of contrition and general incompetence of the mtgox engineers, spokespeople, PR people and owners.

I did not mean to offend anyone EXCEPT mtgox and Alex. I very much intend to offend them ;-)


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: Grover on April 12, 2013, 02:00:34 AM
I'm just sick of everyone who says MTGOX are idiots being accused of not knowing what they're talking about.

Not all of us are 18 yr old redditors who just found out how to use the web.



If you're including me in the gang of morons you need to reread what I wrote.


Absolutely NOT grover. I am referring to Alex from MtGox whose response to criticism (valid) was that those criticizing didn't know what they're talking about and had it easy "on the other side of the keyboard". He treated everyone with criticism as clueless noobs.

My point was: I do know what I'm talking about. I've worked on these systems and I posted the picture to show that. I am appalled by the public response, lack of contrition and general incompetence of the mtgox engineers, spokespeople, PR people and owners.

I did not mean to offend anyone EXCEPT mtgox and Alex. I very much intend to offend them ;-)

I'm not offended at all. I misread your post.  I was making sarcastic fun of the posters claiming you were saying that Juniper was listed on NYSE and that was the reason for your picture, when clearly your post was about Juniper being the network that runs NYSE's trading.

I think Gox is a joke and that Gox is a 80% attack on a coin that has finally garnered enough fiat worth to make pulling a true 51% attack pretty simple and possibly very lucrative.  ASICs and ddos the major pools and BTC is a goner.  Gox is doing their job of ruining BTC for all the new people who just got suckered into what is/was supposed to be some new kind of commodity where people run through dew covered meadows wearing garmets made of thin white silk while Cherry Trees blossomed and rose petals rain from the sky and there are no crooks or sharks or bot run exchanges stealing people's actual money.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: zhalox on April 12, 2013, 02:23:41 AM
/*Rant:/

I've used Mt. Gox since 2011, but their recent unprofessionalism is completely unacceptable.  Since Bitcoin is starting to go mainstream, they need to learn how to do business, communicate openly and honestly through quality public relations (not excuses), and learn to apologize for mistakes.  I'm sure they are very busy now with an influx of 20,000 new customers per day, but they should have been prepared for an increase in customers, and should have upgraded their infrastructure long ago to be able to handle trading volume like this.  We all knew it was coming, and they should have hired people with competence in writing trading matching engines with Wall Street experience beforehand.  Mt. Gox's archaic and poorly written trading engine is completely unacceptable, not including their recent failure in regard to the API "upgrade" which resulted in the sudden, unannounced failure of their Android Mt. Gox Mobile application, their classic website (http://classic.mtgox.com), and the failure of other services relying on the data streams.  Their websockets go down very often which makes monitoring of trade data highly difficult.  Even after resuming the 12-hour trading halt there is over 15 minutes of lag time...


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: smoothie on April 12, 2013, 02:33:27 AM
You guys are still laggin like shit. So remind me what was the point of halting trading for 12 hours?


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: aantonop on April 12, 2013, 02:35:47 AM
Here's the funny thing:

Bitcoinity is currently handling more than 11k simultaneous users, streaming charts and tracking lag. Far as I can tell, bitcoinity is not lagging even 1 second. They are lightning fast.

Meanwhile, with a lot fewer users and trades mtgox is basically 10 minutes behind on average

Funny how the charting company is doing better for FREE than the multi-million revenue exchange.

IDIOTS

(bitcoinity you rock!)


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: ShireSilver on April 12, 2013, 02:45:22 AM
Here's the funny thing:

Bitcoinity is currently handling more than 11k simultaneous users, streaming charts and tracking lag. Far as I can tell, bitcoinity is not lagging even 1 second. They are lightning fast.

Meanwhile, with a lot fewer users and trades mtgox is basically 10 minutes behind on average

Funny how the charting company is doing better for FREE than the multi-million revenue exchange.

IDIOTS

(bitcoinity you rock!)

LOL, yeah a site that just shows some data and doesn't need to handle any user specific data nor worry about security is faster than one that needs to make sure that every user's pages have data that is live especially for them.

Those of us that have actually built web applications at least have a little understanding that there's a huge difference in functionality between these sites. The guys behind Gox may not be the best and brightest, but the demands on their system are a whole heck of a lot more than one that can cache pretty much everything.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: aantonop on April 12, 2013, 02:50:35 AM
I bet the mtgox site was in fact built by web app experts, not trading system experts and it shows.


Here's a hint for you: mtgoxlive and the charts on mtgox are just as "cached" as bitcoinity and they can't handle 100 users.

You think that might be a coincidence? See, even when the mtgox people are implementing stuff that should be "simple", they screw it up.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: creativex on April 12, 2013, 02:58:38 AM
Please stop whining about Mt. Gox and close your accounts. They clearly do not get the message or care at all when you complain so hit them where it counts, take your business elsewhere.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: aantonop on April 12, 2013, 03:05:56 AM
I already have, but I reserve the right to keep whining until everyone else does too.

I want to see GOX close and lose their business because they deserve it. They burnt a lot of people with their antics


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: creativex on April 12, 2013, 03:08:52 AM
I already have, but I reserve the right to keep whining until everyone else does too.

I want to see GOX close and lose their business because they deserve it. They burnt a lot of people with their antics

TWICE. Run away.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: bitsalame on April 12, 2013, 03:18:56 AM
I already have, but I reserve the right to keep whining until everyone else does too.

I want to see GOX close and lose their business because they deserve it. They burnt a lot of people with their antics

TWICE. Run away.

THRICE, if we add the reversal of transactions in 2011


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: jojo69 on April 12, 2013, 03:42:47 AM
Alex...

Oh Aaaaallleeeeex??

want to tell me again how hard it is to be gox?


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: creativex on April 12, 2013, 03:45:23 AM
Holy sh1t down again.

The next time someone says they trade at Mt. Gox, I'm just going to bumb rush them. I feel it's my duty to protect the human gene pool from such stupidity spreading.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: BTC4Amazon on April 12, 2013, 03:48:37 AM
Just give up at life Mt. Gox....I stopped using y'all for everything a long time ago surprised everyone else hasn't also....I even use BTC-e last price for about 2 weeks now.....Either fix your shit or take your nice little pile of earnings and die a majestic death.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: creativex on April 12, 2013, 04:12:31 AM
Just give up at life Mt. Gox....I stopped using y'all for everything a long time ago surprised everyone else hasn't also....I even use BTC-e last price for about 2 weeks now.....Either fix your shit or take your nice little pile of earnings and die a majestic death.

How much do we know about Mt. Gox ownership? Are these people banksters? I doubt they could do so much damage to Bitcoin's image if they tried.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: MPOE-PR on April 12, 2013, 10:01:06 AM
I bet the mtgox site was in fact built by web app experts, not trading system experts and it shows.

Exactly. Although "experts" may be going a little too far. It was built by webapp hobbyists. It does show.

Just give up at life Mt. Gox....I stopped using y'all for everything a long time ago surprised everyone else hasn't also....I even use BTC-e last price for about 2 weeks now.....Either fix your shit or take your nice little pile of earnings and die a majestic death.

How much do we know about Mt. Gox ownership? Are these people banksters? I doubt they could do so much damage to Bitcoin's image if they tried.

They're retards, basically. And right you are, they couldn't do as much damage if they tried. That's how retards work.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: spartacusrex on April 12, 2013, 11:08:12 AM
MtGox's message about what happened yesterday, is probably the most offensive, in my face, stupid thing I have ever been told.

I do not use them, their site is RUBBISH, btc-e so much nicer, I just can't understand why GOX WAS the biggest.. ?


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: bowen151 on April 12, 2013, 12:33:09 PM
How long do we think the recovery period will take after the royal fuck up of gox proportions. Back to top in around 3-5 weeks?


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: creativex on April 12, 2013, 01:04:54 PM
How long do we think the recovery period will take after the royal fuck up of gox proportions. Back to top in around 3-5 weeks?

I believe it will take much longer than that for Mt. Gox to be replaced as the number one exchange and confidence to return. If this does not happen it's only a matter of time before we're Goxxed again, there's no fix for Gox's kind of stupid.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: BTCBUDDY1 on April 12, 2013, 01:07:11 PM
definitely.. gox needs to go

can't even get my coins


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: bowen151 on April 12, 2013, 02:00:42 PM
I believe it will take much longer than that for Mt. Gox to be replaced as the number one exchange and confidence to return. If this does not happen it's only a matter of time before we're Goxxed again, there's no fix for Gox's kind of stupid.

I understand you and couldnt agree more. Something really has to be done by the community as a whole regarding this.

Im quite sure that a small number may choose to use and promote gox, but the vast majority are against them having such a say in the bitcoin marketplace, their substandard site and software and not forgetting their PA/customer relations


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: Adrian-x on April 12, 2013, 06:24:18 PM
How long do we think the recovery period will take after the royal fuck up of gox proportions. Back to top in around 3-5 weeks?

I believe it will take much longer than that for Mt. Gox to be replaced as the number one exchange and confidence to return. If this does not happen it's only a matter of time before we're Goxxed again, there's no fix for Gox's kind of stupid.

Realistically we don't need as much liquidity in one exchange, it like a government having an 80% majority and managing a reserve bank who determines the value of the currency. In my view having many smaller exchanges is more practical and a lot safer; this is what makes the internet is somewhat resilient. 

Many smaller exchanges will serve to ensure the dishonest business practises get weeded out, instead of becoming too big to fail and local wealth stays in the local economy.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: naphto on April 12, 2013, 07:34:18 PM
Congratz.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: Grover on April 12, 2013, 11:15:17 PM
I didn't read all the posts since last time I was here.  If this has been suggested then apologies, but good thinking kudos to whomever may have suggested this.

First, who actually believes the trade engine overload was not a planned attack?

I'd say think again.  Anyone who does not work for MtGox knows their engine sux.  Anyone knows that the Achilles heel for Gox, except people who work for Gox, is the trading engine.

What's the difference between setting up 100 trading accounts, or whatever number and flooding the trading engine with buy/sell orders for small amounts of BTC, say a few thousand a second, or how ever many, maybe 10 a second, it takes for Gox to lag.

I say conspiracy theory says this is a much more viable option than their given reason.



Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: mikegogulski on April 13, 2013, 03:11:51 AM
Mt. Gox's archaic and poorly written trading engine is completely unacceptable

But but... PHP can do *anything* (MagicalTux's former tagline) :P

Quote
not including their recent failure in regard to the API "upgrade" which resulted in the sudden, unannounced failure of their Android Mt. Gox Mobile application, their classic website (http://classic.mtgox.com), and the failure of other services relying on the data streams.  Their websockets go down very often which makes monitoring of trade data highly difficult.  Even after resuming the 12-hour trading halt there is over 15 minutes of lag time...

Add to this that the main trading API was hard down during the selloff, which meant that a lot of regular liquidity providers were cut out of the market. MtGox's announcement that their trading engine froze is rubbish; people accessing their accounts via the website could still trade, at least until *everything* came to a screeching halt.

I seriously doubt that anyone at MtGox was even aware there was a problem until many hours after things started to go wrong on their exchange. Or if they were, they yawned, rolled over and went back to sleep. Negligence, incompetence, or both.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: juice on April 13, 2013, 07:23:30 AM
Satoshitux did it!Thats no Magic!


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: sturle on April 13, 2013, 02:18:48 PM
The NYSE network runs on Juniper. That was the day they announced the new NYSE algo trading network built on Juniper. It offers micro-second latency for trading.
Microsecond while giving everyone on the internet direct access to their API for free and keeping balances as well, or is this a paid service for few for trading and quotes only?

I'm just sick of everyone who says MTGOX are idiots being accused of not knowing what they're talking about.
I'm sick of people who knows something about fish, and think everything they know about fish must apply to planets as well.  If you want to make something else, then go ahead and do it.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: sturle on April 13, 2013, 02:40:04 PM
I do not use them, their site is RUBBISH, btc-e so much nicer, I just can't understand why GOX WAS the biggest.. ?
So you'd rather trust your money to an exchange run by some anonymous owner in Russia?  Want me to make a list of such sites going down or getting "hacked", and their owners, coins and money were nowhere to be found?  Ever wondered why the price on BTC-E is so much lower than on MtGox?  Hint: BTC-E doesn't have any policy against money laundering.

If you have a serious amount of money invested, trust is essential.  Which is why MtGox still rules.  Mtgox may be slow at times, but I trust them to not lose or run away with my coins or my money, and I trust them to not risk my money by breaking laws.  And MtGox is the only exchange providing enough liquidity for my needs.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: juice on April 13, 2013, 03:49:06 PM
mtgox uses the aml rule to steal mony from users.
i forgot to switch of my vpn and ups money is gone and if i send my papers i have a evel twin in africa soon ! in the underground is much less scam then with the greedy fed sucker !
goxed they not even answer !
when they gox you for aml they dont send the money or coins to the fed ,they keep it and use it!


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: Inedible on April 13, 2013, 10:21:43 PM
As of now, "Mtgox trading engine lag: 45m 44s"  ???

At least things have gotten better then.








 ;D


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: Grover on April 15, 2013, 10:40:37 PM
As of now, "Mtgox trading engine lag: 45m 44s"  ???

Don't forget Gox claims to have increased trade throughput by 50x.  That's ~2250min if figured on the old platform's trade throughput.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: Thursday on February 25, 2014, 07:00:55 AM
Bumping this year old thread as a reminder of why I have zero sympathy for the morons that chose to do business with this incompetent bunch.  Goodbye Mt. GOX!


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: zero3112 on February 25, 2014, 07:53:59 AM
I feel this whole entire time GOX has held bitcoin back. Along with causing major screw ups and mishaps. The only thing GOX ever did was wreck the image of bitcoin. Its going to take a while for bitcoin to recover from this but now that GOX is gone there's nothing holding bitcoin back anymore.

I see a very bright future for bitcoin and every involved. Wish the best of luck for those who where a GOX victim.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: jojo69 on February 25, 2014, 07:58:16 AM
I would like to take this opportunity to feel vindicated for the rather combative tone of the second post in this thread.

Thank you, thank you very much.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: justusranvier on February 25, 2014, 08:25:11 AM
I believe it will take much longer than that for Mt. Gox to be replaced as the number one exchange and confidence to return. If this does not happen it's only a matter of time before we're Goxxed again, there's no fix for Gox's kind of stupid.
QFT


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: ByronP on February 25, 2014, 02:54:24 PM
Trade at a real exchange Atomic Trade! Know your customers know your exchange!!!


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: RGBKey on February 26, 2014, 12:54:07 AM
Thank you for bringing this thread back up, some people just don't want to see the truth.


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: iluvpie60 on February 27, 2014, 04:18:13 AM
https://mtgox.com/press_release_20130411.html

First of all we would like to reassure you but no we were not last night victim of a DDoS but instead victim of our own success!

Indeed the rather astonishing amount of new account opened in the last few days added to the existing one plus the number of trade made a huge impact on the overall system that started to lag. As expected in such situation people started to panic, started to sell Bitcoin in mass (Panic Sale) resulting in an increase of trade that ultimately froze the trade engine!

To give you an idea of how impressive things were here are some numbers that we would love to share with you guys:
- The number of trades executed tripled in the last 24hrs.
- The number of new account opened went from 60k for March alone to 75k new account created for the first few days of April! We now have roughly 20,000 new accounts created each day.

Due to these facts we have been busy working on improving things since last week and our team has been working around the clock to improve Mt.Gox to catch up with the demand. We will continue to release several updates today and in the coming few days to improve our system overall performance.

Also please note that we may have to close the exchange for two hours in the next 12 to 24hrs to add several new servers to our system.

Thank you for your understanding and continuous support!
      
Regards
Mt.Gox Co. Ltd Team.

Mt.Gox Contact press@mtgox.com


Thanks a lot big liar. Lost a lot of BTC because of people like you. scumbag. (notbecause I had it on gox)


Title: Re: [ANN Mt.Gox] Hi everyone, just a quick update on the situation and what happened
Post by: TheButterZone on February 27, 2014, 09:50:19 AM
https://i.imgur.com/rI0ZdtK.jpg