Bitcoin Forum

Updated 2014-10-14

	Countries with issues		Banks blocking transfers		Others blocking transfers		Banks allowing transfers		Others allowing transfers
	Belgium		BNP Paribas Fortis				Keytrade, Montepaschi Belgio
	Germany		Norisbank, Hypovereinsbank				ING DIBA, Sparda-BW Bank, Volksbank Raiffeisenbank Nürnberg, Sparkassen
	Hungary		CIB Bank				Magnet Bank, MKB
	Luxemburg		ING Luxembourg
	Spain		ING DIRECT				Bankinter, Barclays, Deutsche Bank
	Sweden		SwedBank				Skandia Banken
	United Kingdom				HiFX, Transferwise		Barclays, Co-Op / Smile, Halifax, HSBC, NatWest

Possibly problematic: Intesa Sanpaolo (IT), Chase (USA)

	Countries OK		Banks		Others
	France		BNP Paribas
	Ireland		AIB, Ulster Bank
	Portugal		BPI, CGD Bank
	The Netherlands		ING
	Romania		BRD-GSG
	Slovakia		mBank, Slovenská Sporiteľňa (Erste Bank Slovakia), VUB (Intesa Sanpaolo subsidiary), ZUNO (Raiffeisen subsidiary)
	Slovenia		UniCredit

---

Post from mmitech regarding Bitstamp's AML/KYC questionnaires (2 kinds) when you trigger an AML alarm:

---

OP:
"I received the news first-hand at my local branch when trying to make a SEPA transfer to BITSTAMP's Uni Credit account in Slovenia.

I couldn't make a transfer either yesterday night or this morning, got some weird over-limit error ("daily/weekly limit or 2500/5000 EUR reached..." blah blah), went to the local branch to have them try (they can usually override) and got the same result. I asked the clerk to run a check on my accounts to be sure I wasn't the one with the issue (all OK there) so she called some service or other and got the "flagged for possible fraudulent activities" news (they knew about it already since yesterday,I wasn't the first calling in for this).

(I opened a TT with BITSTAMP and they said they'll investigate with their bank.)

Anyone else reporting SEPA transfer issues to BITSTAMP?"

As long as my USD will not be freezed... I have +1000 USD there!
  :o

I'm from Belgium also btw...

So basically what you are telling, it would not be possible to withdraw money?
Maybe I should do a test?


edit: 2 days ago I've send 500 EUR to my bitstamp account and yesterday it arrived. So this must be a very recent problem...

No, OP says that there is a problem with sending money TO Bitstamp.

With more value transferred to and out of Bitstamp (They are no. 2 exchange now), more and more problems will come.

For your USD issue, buy BTC ;)

I made some transfers few days ago and the money arrived at BITSTAMP two days ago, but after yesterday night I couldn't send anything anymore. That's from BNP. Care to try, say, a 1 EUR deposit from your bank?

Thanks.

I'll try to send some EUR (10 EUR or something).
I will also report back. I use a small belgian bank, so MAYBE it's still possible

and indeed, as long as my USD is not "frozen" it's not a problem. I can always try to sell BTC at localbitcoinsoar something. (Not that I want to sell immediatly... I'm a hoarder ;) )

cross-post from wall thread:

My bank won't send the money as long as the flag isn't lifted. They were of no help as to how that might be achieved.

I'm thinking this is a total non issue as nothing more has been said. If we had a "systematic" concern, we'd be hearing it from many people.

That's what it looks like.

PITA to have to wait until Monday to be able to verify the problem is fixed. Typical. (I want to buy, price goes up, need to sell, goes down, need it fast, banking issue  ::) ;D ).

Hey, here in Spain ING is doing the same thing, blocking SEPAs to BITSTAMP.

More info about "ING" (A bank):

https://www.ingdirect.es/comun/images/home/logo_home_290312.gif
https://www.ingdirect.es/
Also, ING is a Holland bank that also operates in Spain.
http://www.ing.nl/particulier/index.aspx?first_visit=true
http://www.ing.com/Our-Company.htm


Please post here the name of your Bank.

incidentally this was the same bank (ing-diba) that had intersango account flagged in 2011. Back then however, it was just a "warning" kind of flag that triggered them to call me and write a letter to verify I had initiated transfer.

So they outright refuse to send the money? Well: this is exactly why we need bitcoin. Noone tells you where you can or cannot send your money.

Bloody hell, fiat problems with both the biggest exchanges!
I am really looking forward to 2020 when the fiat system is being crushed underfoot by a worldwide stampede to cryptocurrency. We need the p2p fiat/btc transfer system up and running sooner than later...

+1

Removed the "?" from the title.

what about taking funds OUT from bit stamp ?

Don't know yet.

A reply to my TT this morning: BITSTAMP is "addressing the matter".

That's sort of an upgrade from "we'll look into this".

I still can't send.

I suspect this is exactly the same flag as is on the Intersango BZWBK account.

Often the transfer can be executed by going into a branch and authorizing in person.

Personally I actually prefer this as it significantly improves the average security level of transfers received.

I went in person to the local branch (not ING, BNP Paribas Fortis), same issue, they can't override the transfer block.

go physical... localbitcoins.com... ?

actually, let me try this using my ing-diba account.

if they refuse, I will close shop and take my business to fidor bank who actually like bitcoin.

EDIT: initiated transfer (€500) to bitstamp ljubljana account (IBAN: SI56290000170073837, BIC: BACXSI22XXX, Bank:
UNICREDIT BANKA SLOVENIJA D.D. 1000 LJUBLJANA Österreich) with my bank "ing-diba".

https://i.imgur.com/xRxVpLYl.png (https://i.imgur.com/xRxVpLY.png)

Does that mean it went through or that you have to wait until Monday/Tuesday for a confirmation?

I initiated a payment through another bank than ING/BNP, we'll see how it goes (there is no immediate notification with this bank, I need to wait until tomorrow).

it means I have to wait

Just for the record, I sent a 4 figure wire (my first) from Lloyds UK on Fri 2nd & it arrived with BitStamp on Tues 6th, send another on Thurs 8th & hope to see it cleared to my BitStamp account Mon, or Tues at latest, will report back.

Thanks. The problem seems to have started on Aug. 8th.

also, if I'm not mistaken, there are no reports other than when using ING xyz source bank, right?

"ING" and "BNP Paribas Fortis" for sure. That probably means all the banks affiliated/owned with/by ING/BNP (motherships) too.

My funds arrived this morning. No SEPA issues for me :)

Del

Dear Otoh,

Your deposit has been confirmed. We have added $xx,xxx.66 to your Bitstamp account.

Transaction data:
GBP xxxx.00
name name name



xxxxxxxxxxx tx id

Fee: $15.00
EUR/USD exchange rate: 1.3255

Arrived 1 hour ago, sent Thurs 8th PM. from Lloyds UK.

don't know why they put the EUR/USD rate when it was GBP/USD at 1.5591 used, which incidentally is better than the present xe.com spot rate of 1.54729 by over $80, nice.

BNP Fortis is still blocking SEPA transfers.

I managed to do a transfer via a small bank on Saturday but it hasn't arrived yet (not sure whether it will be reverted).

Thx.

What bank/country and send date plz? (PM me if you don't want to post it here)

Thank you.

The problem has started on the 8th so I can't really take this as definite proof it's working for Lloyds UK but I'll put it in the "maybe" category.

there's always someone with an extra x (& cute Korean gf) I'm a small fish though I think we're still all early adapters relatively speaking so even just a couple of x's will be plenty in the future.

I don't even have a comma (",") ;(

comma or colon (https://encrypted.google.com/url?sa=t&rct=j&q=colon&source=web&cd=1&cad=rja&ved=0CDYQFjAA&url=https%3A%2F%2Fen.wikipedia.org%2Fwiki%2FColon_(anatomy)&ei=riQKUpDJH4XR7AamtoHgAw&usg=AFQjCNHYhv87iAykFQJ1fIL3GO4WRDRNyQ&sig2=ILUqCFkajLYyxEUa6s6Iyw&bvm=bv.50500085,d.d2k) or :

btw, with the last couple of day's news, like NY subpoenas & http://www.reddit.com/r/Bitcoin/comments/1k9jhv/congress_appropriations_bill_directs_fbi_to/ I am letting the price fall down in to my lowish bids hopefully.

oops. corrected.

Hey guys it's Wednesday and no news yet.

Did any transfer sent to BitStamp SEPA last Friday get credited?

My MPB transfer from this w-e just got deposited.

So two banks are being difficult (ING and BNP Paribas Fortis).

Support is still working on the TT but no info from their bank yet.

EMail Bitstamp: Deposit credited. (no intervention necessary, just went through)

thx, updated

Initiated deposit Monday, got 3,000 euros into Bitstamp today (Wednesday) afternoon. That's with BRD-GSG (RO).

Thank you. No amount needed, unless you want everyone to know ;)

Also Sparda-BW Bank (Germany) blocks transfers to Bitstamp.

update 21 Aug 2013: This is not correct, see my post #56 for clarification.

Chase bank called me over the past 3 transfers i sent to bitstamp. They warned me specifcially about bitcoins when calling. Not sure if i mentioned that here or not in the past.

Until my account was recently closed i was sending 10+ wires a day and never received and verification calls except for bitstamp (and those transfers were not out of the ordinary for me....value wise).

Wow, that is strange. I guess this is, in part, to be expected when dealing with the established banking system. After all, we are competition to a point, though I don't think huge competition as BTC isn'T about a lending model, which is where banks make their money I think. I think fees from transfers (where BTC will rule) is not a big deal.

The big deal is that the banks will lose control of BEING IN CONTROL of money. The banks are the stranglehold on many things. If you are not in their network (certain countries), you can effectively be blocked out of international exchange - well, it makes it harder anyway.

Anyone tested ING from Holland yet? If so, I could, but no results untill Monday, at it's earliest.

Not tested AFAIK. It'd be great if you could confirm.

@joesmoe2012: CHASE is USA I suppose?

@Michael_S: thank you for the info

updated.

correct

@KS and @all:

Update and clarification w.r.t. Sparda BW Bank, Germany: Today I had a phone call with Sparda-Bank, and this is what they told me:
Actually, the reason why they did not execute my transfer was that some time (weeks? months?) ago SOMEBODY initiated a fraudulent transaction from some account of Sparda-Bank towards bitstamp. As a result Sparda-Bank "flagged" the bitstamp destination account for customer protection purposes. They wanted to reconfirm first that it was really me who initated the transfer (and not a fraudster who hacked into my account). I confirmed, and so the transfer will be initiated now!

They said that for future transfers I will have to announce each time e.g. by phone call that I want to do a transfer, so they know it is genuine. But 5 min later the lady called me again and said that after reconfirmation with her boss they now decided to UNFLAG the bitstamp account again, since the fraudulent transaction occurred only once and never again afterwards.

SUMMARY:
1) Sparda-BW-Bank only flagged the bitstamp account as a precaution for customer protection, and not because they generally block transfers to bitstamp.
2) Also, as of today, the account got UNFLAGGED again.

Personally, I believe them, because Sparda generally has the reputation for best customer service, which I can confirm from own experience (as opposed to e.g. Deutsche Bank, who really treated me like crap 10 years ago and made me terminate all my relationships to them - I can really just recommend everyone to stay away from Deutsche Bank as far as possible).

@KS: please update the overview on post #1 - Germany is "clean" again :-)

Cool.

Updated.

Bankinter (Spain) is, at the moment, allowing SEPA transfer to Bitstamp. I did it last time onAugust 27th.

Bankinter (Spain) is, at the moment, allowing SEPA transfer to Bitstamp. I did it last time onAugust 27th.

ING from Spain does not allow to send funds to Bitstamp. After trying they always call to tell you it is not possible to send money there :(

well it is a spanish bank, perhaps they dont have anh money to transfer anywhere jajajjaa  ;D

Do they give you an "official" reason?

Nothing. Just that you can't send funds to that account.

last week I sent a SEPA of 3 digits and it got credited the same day, this week I sent a SEPA deposit of 4 digits and it got credited the same day, I had to open a ticket and ask them to check hourly for my deposit and they did kindly did.


I am located in Slovenia so maybe this is why it worked so fast for me!! otherwise my bank consultant said that for SEPA it doesn't matter from which country in EU you are, they all take almost the same time to get credited.

Hi, I've only seen this thread today. This was happening to me also with a bank from Ireland. Allied Irish Bank.
Again they would let me go into a branch and make the deposit. It was lifted last week and online transfers were re-allowed.

@mmitech and pankkake: which banks?

OP updated.

I am using UniCredit bank

Bitstamp's at UniCredit (SLO) too, it would be surprising if you had issues.

Thx. BNP Paribas Fortis was blocking the transfers. These bankers make no sense.

OP updated.

i noticed that there were no more exchange on bitstamp since 09 sept, am  i mistaken?

-- edit --

i found the answer

Their API was broken, it's fixed now so Bitcoin Charts work with them again.

Germany..... issues

are you saying you are from germany and experience issues transferring funds to bitstamp?

https://bitcointalk.org/index.php?topic=296469.msg3183166#msg3183166

In English:
"The payee's bank returned the payment order. Reason: Regulatory requirements."

I.e. it was bitstamp's bank in Slovenia who returned the wire transfer.

Bank called me. Despite the message above it turned out it was actually my bank that was responsible for the return! The transaction was marked suspicious by some automatic filter ("embargo filter", has nothing to do with a political embargo). Now that they know the transaction really is from me it should be ok, also for future transactions.

My guess is many banks use similar filters or even the very same filters from some provider company. Now Bitstamp got on a grey list because there was a relative high amount of fraud going on (as expected). This causes trouble for everybody as banks have to double check transactions. Thank you fraudsters.

Norisbank (DE).

Updated.

edit: typo

German Sparkassen seem to work.

Thanks, added to the list.

updated.

edit: thread name change
from "BITSTAMP SEPA account flagged - no transfer countries/banks' list (upd 25/09)"
to "BITSTAMP SEPA account "no transfer" countries/banks' list (upd 25/09)"

No change in Belgium, same flags. Anyone knows how long thy might take to lift?

For the record: I didn't have any problems transfering money from my German bank account to BitStamp around May/June/July. Not tested recently though. Each time 500-1000 EUR. Bank used: Deutsche Bank (German bank).

I had no issue before August either. We're now past mid-October and they're still not cleared. I had informed them back then, this is taking wayyy too long.

Thx for the info, I'll add it to the list when you can confirm a recent transfer.

Please add SwedBank from Sweden to the blacklist. Here is a link on how they froze a woman's account for selling on local bitcoins http://www.coindesk.com/swedish-bank-freezes-customers-account-sells-5-btc/

ING Direct (Spain): I confirm that they do not allow SEPA transfers to Bitstamp, got denied 24/10/2013.

More info here: http://www.reddit.com/r/Bitcoin/comments/1p4qi5/my_bank_is_denying_my_sepa_transfer_to_bitstamp/

CIB Bank in Hungary (subsidiary of Intesa Sanpaolo) is bullying its customers who want to get involved with Bitcoins. I've heard many stories and had experience myself too. They made me fill out a multi-page form for trying to wire 40 euros (!!!) to an exchange, and asking me for proof of home address(!) and passport copies (!!!) of beneficial owners of the exchange business itself. How nonsense that is, right?

I told them that having Nejc Kodric's papers would mean I could steal his identity so I am sure they're just joking.

I also told them that my deposit account with them holds my savings and I am not willing to trust them anymore with it unless they provide me with proof of home address of their bank's beneficial owners. Guess what, they couldn't provide it, so I cashed out and closed my account.

In contrast, Magnet Bank was super friendly and I had many transactions go through without any problems. In fact they're a very forward looking, socially responsible green bank in Hungary.

Thx Adeel06, keo, senor_coconut.

Updated.

No problem :)

LOL, that is the way to handle it. Call them out and reflect back to them what they are doing. (At least it gives them some perspective.) If they are bothering you about 40 bucks, their real motive is pretty clear. Close those accounts and move them.

BTW - Volksbank Raiffeisenbank Nürnberg in Germany has no problems with transfers into Stamp. Usually take 1 or 2 days, 3 at the most.

Thx, added.

updated.

anyone having problems with getting funds in?
I send some EUR more than a week ago and still nothing on my account.
I am using keytrade in Belgium.

(up until now, no problem)

Yep, sent £15k on Friday, before the cutoff time, in Euros, but it hasn't arrived yet.

Called my bank and they said the money went through without a problem. Hope that bitstamp will solve my support ticket ASAP

Anyone having problems with getting funds out of bitstamp?

I have requested a wire transfer for $21,000 @ 12.11.2013 to a Latvian bank. Still no cash, no response from Bitstamp. Also their site seems to be down now. I'm starting to worry.

me2...

if you read their news page and their tweets you would know that they are having problems with their Banking software

You can add ING in the Netherlands to the banks allowing deposits, my SEPA transaction last week was processed within 24 hours.

My withdrawal is in "processed" status since 12/11. So I don't think that this has anything to do with their software update.

what software update ?  I wrote Banking software, do you know how these things works ?

Yes I do. However, these guys from bitstamp stated that my transfer was successfully processed by their bank (as of 13/11)....

This is partly up to us.

I suggest anyone who wants bitcoin to succeed to move their accounts to bitcoin friendly banks, and avoid banks that block like the pest.

If they ask for the reason, tell them it is their lack of support for bitcoins.

2013-11-20
Updated.

Please, guys (and gals) stay on topic. This thread is solely to list the banks that are OK/NOK with Bitstamp.

Thank you.

KS

A couple of days ago I successfully transferred money from MKB bank in Hungary to my Bitstamp account. This was a SEPA transfer and it easily went through in a day. (The only downside is that it was rather expensive, about EUR 5 for a EUR 200 transfer. But this is how banks in Hungary operate...)

Thx. Updated.

Has anybody so far reported not being able to WITHDRAW funds from Bitstamp?

Please don't go withdrawing funds from bitstamp if you're in the EU. Just sell me the coins, I'd be more than happy to buy at bitstamp rate and send the money instantly (for reasonable sized amounts).

Yes! Still no wire from Bitstamp. Request date: 12/11 amount: $21k

Is you bank in the "OK list"?

What does it say in the "withdrawal" menu? "In process"? "Waiting to be processed"?

they replied to my support ticket (deposted a few honderd euros more than 2 weeks ago) and askedmy to send a bank statement. I did that and now they are looking into it. Hope it will be resolved soon!

Hy. 2 weeks ago i sent 4400 euro from by bank ( Ing Bank) thrue Sepa. Money was in BITSTAMP account in 2 days. But from than passed alot of days and i dont have that money on BITSTAMP. I made alot of tickets on site,email but no one from BITSTAMP cant tell me why they dont found my account. SO PEOPLES DONT TRUST THEM. I AM AFRAID I JUST LOOSE 4400 EURO.

That's an issue for the official Bitstamp thread: https://bitcointalk.org/index.php?topic=38711.0

Just out of curiosity, did you specify the correct 'communication' ?

I sent a 5 figure amount via SEPA from Barclays (UK) after converting to Euros and that was deposited after 4 days.

Upon wiring a second similar amount I got a call from the bank to confirm and after a week of worrying I got a Know Your Customer email from Bitstamp:


We received your deposit transfer and in order to provide a high quality and reliable service when certain volume or frequency thresholds are met further KYC procedure is needed. We also kindly ask you to please help us better understand the nature of your use of our service by answering the following KYC questioner:
1. How did you learn about Bitcoin?
2. What is the purpose of your trading on Bitstamp?
3. What type of trading will be conducted? Buying/selling/both? Estimated trade volume per month?
4. Which bank are you using? Please provide the complete address and SWIFT code.
5. Estimated amount that you would be depositing/withdrawing to/from your Bitstamp account per month (in USD and BTC)?
6. What is the origin of the funds which you are depositing to your Bitstamp account? Please provide any financial documentation which can confirm the origin.

All to be expected but the delay has cost me dearly unless the price drops back, although most will be sold through localbitcoin at a set mark up.

This is sth they should add in the FAQ. I had opened a TT with them about it already. Same for company accounts.

Barclays added.

Updated.

Just for the record, I've used Barclays (ES) many times from Spain with no issues. So it can be added to safe banks list in Spain.

Thanks for the great work!

Thanks!

updated.

So if my bank is on the banned list on bitstamp I can't withdraw/deposit any money with SEPA?

Is there other options /  other good exchange for bitcoins or do I need to change banks?

Maybe btc-e if you go through OKPAY (http://"https://www.okpay.com/?rbp=457400251")

In short: yes, you're stuck (you can always try to call them or drop by in person at your local branch, see if if changes things).


There are other exchanges like mtgox.com or btc-e.com or alternatives like localbitcoins.com and #bitcoin-otc (IRC channel).

Mtgox is a pain to get your money from though and BTC-E you're not sure it will (always) get there.  ::)

It's probably a good idea to open an account in another bank anyway. Usually, smaller banks are less picky (YMMV).

There were complaints about Hungarian CIB, but Slovak VUB bank, which belongs to same Intesa Sanpaolo group, sends money to Bitstamp without any problems. So this is only problem of Hungarian branch, not of the whole group.
Also, Slovak mBank and ZUNO (owned by Reiffeisen) and Spanish Deutsche Bank work.

Thanks.

Updated 2014-01-08

Deposited 500 Euro from HSBC (UK) via SEPA through personal internet banking. Showed up on Bitstamp 2 working days later (sent late Fri night, arrived Mon evening). no problems (so far...)

Can't login to the bitstamp.net site.
Window from Incapsula popping up with this message

Your IP Address xxx.xxx.xxx.xxx (my IP address)

Proxy IP 149.126.77.187

Proxy ID 10108

Server IP X.X.X.183

Error Code 20

Error Name TCP Connection Timeout

Error Description The proxy failed to connect to the web server, due to TCP connection timeout.

Incident Time 2014-1-25 8:55 UTC

Anyone else the same?

https://twitter.com/Bitstamp
Maintenance from 9 CET to 12 CET.

aha ty - had not seen that info

Please don't  use OKPAY - see my thread here: https://bitcointalk.org/index.php?topic=433716.0

My bank rang saying they wont accept transfer from Bitstamp (which is strange considering they done so without issues dozens of times in past for thousands)

Anyone knows what happens in these cases? money goes back into bitstamp account? how long it takes?

I wonder if Bitstamp support is closed until Monday.

Thanks. UK is on the OK list so far.

updated 2014-02-02

You should probably do a walk in and confirm they should allow the transaction. Which bank is that?

I wish it was that simple (I am not currently in same european country as the current account), and after a phone conversation with my account manager was told that no it will be reversed back.

Sorry to hear that. Is your bank on the list already? (you want to PM me the name/country if not?)

My experience of international payment from Halifax, UK to Bitstamp Slovenian Bank (Unicreditbank) using Halifax online banking.
Sent:
  £500 at 22:00 on 04/02/2014, Tuesday. Paid £10 fee. Exchange rate quoted by Halifax was 1 GBP = 1.1460 EUR (5.5% below market rate).
Received:
   €573.00 at 10:35 on 05/02/2014, Wednesday (received email from Bitstamp). Bitstamp converted to $770.62. Exchange rate quoted by Bitstamp: 1 EUR = 1.3449 USD (0.5% below market rate).

Around that time, Oanda exchange rates were
on 04/02/2014:
  1 EUR = 1.34981 USD
  1 GBP = 1.21312 EUR
  1 GBP = 1.63768 USD
on 05/02/2014:
  1 EUR = 1.35161 USD
  1 GBP = 1.20635 EUR
  1 GBP = 1.63063 USD

So I would say you lose 6% on conversions plus £10 in fees per transaction this way.

KS, can you include Halifax in the list?

Halifax added.

BTW, you should send GBP directly and avoid the lousy GBP-> EUR exchange rate from your bank.
https://en.bitcoin.it/wiki/Bitstamp

Updated 2014-02-07.

I didn't realize you can do that, I will definitely try it next time and update this message.

Thanks for the tip, KS.

My pleasure.

is there a possibility to know in advance which EUR/USD exchange rate will be applied to a withdrawal of USD onto a EUR account? if the bank would be known maybe the bank has some rates displayed?

If you send fiat to Bitstamp, you can check out the rates here:
http://www.unicreditbank.si/tecajna_lista/?t=1&id_menu=&language=ENG

If you withdraw funds from Bitstamp and send them to your own bank account, you'll have to check with your bank + add the fees (https://en.bitcoin.it/wiki/Bitstamp).

Ks
If customer want to withdraw by international bank transfer swift, bitstamp also use unicredit exchange rate from the link above. Need only to change buyin or selling particular currency. ( less withdraw fee)
So bitstam exchange usd to eur with unicredit bank and transfer it to your bank. If international user outside eu can withdraw in usd.

Sepa can be only in eur.
Note
 If you withdraw today, exchange rate on unicredit bank will be from actual day of confirmed transaction not when you requested it.

Yes, but wilfried wants to withdraw USD and send them to a EUR bank account.

If he were to withdraw EUR, Unicredit rates would apply.

Oh i see:)
Usually bank allow accounts nominated in many currency (usd,eur,gbp) so if you are outside of sepa want to do with swift compare unicredit exchange rate and at your bank and choose better rate.

Have there been any problems with SEPA deposits from Ulster Bank in Ireland?

I sent a SEPA deposit last Friday morning (nearly 6 full working days ago) and still nothing has shown up in my BitStamp account. According to my bank everything has gone through fine and the delay is at their end.

In theory it takes 3 to 5 business days but it's possible your bank didn't do the payment immediately on Friday (maybe you did it after hours, whatnot), then you add the week-end, then you add maybe one or two days for conversion to USD, etc.

Did the money arrive now? Please let me know so I can add your bank to the OK list.

Thx.

I've made successful deposits and withdraws to/from bitstamp from Ireland with my bank AIB. No issues whatsoever.

Thx, AIB added to the list.

updated 2014-02-21

Ulster Bank (Ireland not UK) also works fine for withdrawals

Co-Op / Smile (UK) works fine for deposits and withdrawals.

The UK money transfer services HiFX and Transferwise both have blacklisted Bitstamp's account.

Thx, Added. I can see why Bitstamp would blacklist money transfer companies, but the opposite is quite ironic... :)

Updated 2014-02-21 upd2

Why don't the euro guys use bitcoin-central?

I am located in Germany

I just opened a new Bitstamp account 2 days ago.
Verification was done in 24 hours.
Immediately after verification i send an xxxEUR amount from Hypovereinsbank (Member of Unicredit) (SEPA) from Germany.
Amount was deposited on Bitstamp 16 hours later (very fast!)
Bought some bitcoins immidiately, then I withdrew some of these bitcoins to my external wallet (done within 15 minutes)

So I am a very happy customer so far. Everything works fine, smooth and very fast.
I did not try fiat withdrawal yet...

Just made another transfer from BPI in Portugal on last Tuesday and had no issue so I think you can add both country and bank to your list.
Also had no problem on transfers from Bitstamp to my account.

That was super fast, good for you! I guess others will be looking for local UniCredit branches :)


Yep, added both. Thx.

updated 2014-02-24

Netherlands, bank ING NL
4digit deposit to bitstamp worked. Transfered in 30 hours (sent 8 a.m. yesterday). In November withdrawal worked as well.

Thanks for your feedbacks.

Pavel

How long does it take on average to withdraw FIAT via Sepa now. I requested a withdrawl last friday and it still hasn´t appeared.
The last withdawls i made 3-4 months ago , were transferred to my bank accout in 1-2 days?

Ulster Bank is UK and IE. But HQ in UK.

Also, NatWest (UK) are fine. 2 large SEPA withdrawals to my natwest bank account went smoothly.


Last time I withdrew, it took around 5 days I think. But that might have been over the weekend, can't really remember.

if they are large withdrawals you may get the 6 questions (AML policy) and maybe this is why it is taking long, once I had the same experience with them, but once you answer the questions you get your money in a couple of days...

I got the 6 questions on my last withdrawal of only 500 euro.
However that withdrawal took me over 10K in total withdrawals since I opened the account so I assume that was the trigger that was hit.
However its now been over 2.5 days since I answered and I've heard nothing back yet.
How long does it usually take Bitstamp to send the money through once you've actually sent them back the info?

ING (NL) was in the list, thx for confirming it again though.


Thank you for mentioning the UK HQ for Ulster bank, can you confirm it should be added to the banks allowing transfers?
NatWest (UK) added.

Updated 2014-02-28

Thanks for all the info guys.

Has anybody made a transfer of 100k $ to bitstamp? Is anything special necessary for the procedure?

Would this be to risky or is there any better alternative to buy a large amount of btc?

Thanks again.

I made large transfers in and out, the only thing is when you trigger AML alarm they ask you to answer 6 questions when you do it will take a couple of days to verify the answers then you are good.

How exactly is AML triggered?

Thanks!

I sent you a PM about the questions, but for other users, you will have to answer the 6 question so they understand the origin of the funds and your relation with Bitstamp, I found bitstamp to be one of the best exchange implementing anti money laundering laws, so honestly answer the questions because it is the only way you get your money credited fast:


first kind:

We kindly ask you to send us a high resolution image double page of your international passport and answer the following KYC questionnaire:
 

1. How did you learn about Bitcoin?
2. What is the purpose of your trading on Bitstamp? Please describe in as much detail as possible how you intend to use your trading account.
3. Which bank are you using? Please provide the complete address and SWIFT code.
4. Estimated amount that you would be depositing/withdrawing to/from your Bitstamp account per month (in USD and BTC)?
5. What type of trading will you conduct? Buying/selling/both? Estimated trade volume per month?
6. What is the source of the funds which you are depositing to your Bitstamp account? Please provide any financial documentation which can confirm how the funds sent to your Bitstamp account were acquired.

We kindly ask you to submit your answers and documents in a reply to this ticket.


second kind:


We kindly ask you to answer the following KYC questionnaire:

1. How did you learn about Bitcoin?
2. The purpose of trading on Bitstamp?
3. What is the origin of the deposited Bitcoins? If mining, please specify your hardware specifications and submit a receipt or an invoice for your mining equipment.
4. When and how did you obtain your Bitcoins?
5. What is the reason for your activity - depositing BTC, selling, withdrawing?
6. What are your future plans and activities planned on our exchange?
7. Do you plan more of such withdrawals in the future? If yes, how many and why?
8. Which bank are you using? Please provide the complete address and SWIFT code.

We kindly ask you to submit your answers and documents in a reply to this ticket

Quoted your post in OP. OT but useful :)

they have problems. Bitstamp will be the next Mt. Gox.

Why do they have problems?

I just deposited an xxxxEUR amount on bitstamp (SEPA). It took 1.5 businees days. I then traded these to bitcoins and withdrew these bitcoins to a private wallet immediately. BTC withdrawal was done in a few minutes. So no problem for me at all.

Still a happy customer.

Bitstamp will be the next MtGox...act now before it's too late.

Either elaborate or shut up, please.

What is the time they need to process the answered AML questions?

Please add the following to the BLOCKED list, they have refused my 20k USD withdrawal from Bitstamp (taking more than a week and then deciding without providing any explanation, typical frenchy bankster style):

Country: Luxembourg
Bank: ING Luxembourg
Transfer type: Wire USD

Date: 28/02/2014

Thanks!

No more than 3 business days in my case if I recall correctly, for sure not 1 week.

true, but I am really curious how is it now, I think the gox BS will change this fact, now they have allot of new users and allot of pressure, can you tell us how long did it take when you get any confirmation...

Done.

Thanks.

updated 2014-03-06

And in the end, they are insolvent ...

https://www.bitstamp.net/article/statemen-regarding-recent-third-party-audit-report/

It would be a crime to say exactly, it varies from company to company, but the legal max is £10k. This is lower (but not specific) for high risk transactions, but it's up to the provider to set their AML thresholds, and that needs to remain private to comply with the law.

yay, tables!

updated 2014-03-18

Can someone make the same list for bitcoin-central?

minor fixes.

updated 2014-03-21

edit: table fixes
updated 2014-03-27

Could those who had problems in the past please confirm things are A-OK now?

Thank you.

Banks blocking transfers - Hypovereinsbank (that is Unicedit Bank for Germany)
Banks allowing transfers - UniCredit Bank Slovenia

Strange ;)

Btw. you do not have to mention here HiFX and Transferwise as they are not capable of transfers relying on a unique code in comment section of a wire transfer.

I have been trading on localbitcoins and several german banks have started blocking my IBAN. I'm not sure if it's the same for bitstamp transactions but I'd say so.

For now I know of: Sparda BW

And no problem in CGD bank from Portugal.

I'll keep this post updated, or create a new thread if people think it's best.

Yes, banks from the same group blocking or allowing transfers. No obvious rhyme or reason (ING does this too). HiFX and Transferwise are money tranfer companies but they still blocked transactions to Bitstamp, so I'll leave them here for now.



Thx. CGD Bank added (Sparda BW was there already).

Updated 2014-10-14.