Bitcoin Forum

Economy => Exchanges => Topic started by: Kim Jong Un on September 20, 2013, 01:34:21 PM



Title: Is kraken.com a scam?
Post by: Kim Jong Un on September 20, 2013, 01:34:21 PM
I was just looking for exchanges to buy.

Now I figured https://www.kraken.com/ , but this exchange has 24h volume of just 2.5BTC.

Is this website a scam??

Sincerely,
Supreme Leader of Democratic People's Republic Korea
Kim Jong Un


Title: Re: Is kraken.com a scam?
Post by: Unluckyduck on September 20, 2013, 01:43:36 PM
Yarrr matey that kraken took me favourite booty laden ship to the watery depths of davy jones locker.
See ya at tortuga perhaps...

Yaarrrrr's sincerely

Captain swashbucklin'


Title: Re: Is kraken.com a scam?
Post by: DumbFruit on September 20, 2013, 01:59:49 PM
No. It's not a scam.

They're just late to the party and getting their name out there. I would use them if they did USD transactions, but I can understand why they don't at the moment.

Our grand overlords here in the States have made it damned difficult.


Title: Re: Is kraken.com a scam?
Post by: Bartdude on September 20, 2013, 02:39:29 PM
YOLO
You Only Launch Once


Title: Re: Is kraken.com a scam?
Post by: bitcoindigi on September 20, 2013, 02:41:09 PM
most likely not, they're just wasting time and money. too late to the party


Title: Re: Is kraken.com a scam?
Post by: btcx on September 20, 2013, 07:58:58 PM
I was just looking for exchanges to buy.

Now I figured https://www.kraken.com/ , but this exchange has 24h volume of just 2.5BTC.

Is this website a scam??

Sincerely,
Supreme Leader of Democratic People's Republic Korea
Kim Jong Un

Not a scam.. just new, not many users, not many orders on the books, not many trades.  It's hard building a market from scratch.. it's sort of like building a social network from scratch.. who wants to come to a party nobody is at?  We're in discussions with some market makers now who can help with the liquidity problem.  We didn't expect to have much traction without a market, which is why we haven't put much in to marketing the service yet, but launching without the market has given us a good opportunity to make sure everything is working as it should in production before we take on a ton of users.

Official announcement thread here:  https://bitcointalk.org/index.php?topic=290799.0


Title: Re: Is kraken.com a scam?
Post by: cyclops on October 24, 2013, 03:49:41 PM
I've been using it and so far so good.


Title: Re: Is kraken.com a scam?
Post by: davinchi on October 24, 2013, 04:12:51 PM
always use the most famous trading site and stand out of the new 1


Title: Re: Is kraken.com a scam?
Post by: cyclops on October 24, 2013, 04:31:27 PM
always use the most famous trading site and stand out of the new 1

No, MTgox= scam

The most used is not always the best.

Furthermore Kraken.com is associated with Fidor bank so security is not an issue.


Title: Re: Is kraken.com a scam?
Post by: wasserman99 on October 24, 2013, 07:30:39 PM
any more movement here? i'd like to see more exchanges grow!


Title: Re: Is kraken.com a scam?
Post by: eternalgloom on November 28, 2013, 12:02:01 AM
No not a scam, been using it quite a bit and it has been working out great for me so far.
XBT/EUR and LTC/EUR seem to have most orders, already made some profit there.

Oh forgot to add that verification was handled extremely fast in comparison to Mt. Gox & Bitstamp


Title: Re: Is kraken.com a scam?
Post by: miningDwarf on November 28, 2013, 12:07:51 AM
I was just looking for exchanges to buy.

Now I figured https://www.kraken.com/ , but this exchange has 24h volume of just 2.5BTC.

Is this website a scam??

Sincerely,
Supreme Leader of Democratic People's Republic Korea
Kim Jong Un
not, I have main admin on my twitter, we chat.


Title: Re: Is kraken.com a scam?
Post by: 2kman on November 29, 2013, 12:21:21 PM
Kraken.com has been working great for me so far: low fees, quick SEPA deposits & withdrawals.
Verification takes a while though, so do this sooner rather than later...


Title: Re: Is kraken.com a scam?
Post by: Minecache on November 29, 2013, 12:46:50 PM
It's been fine for me so far. I like the website and functionality so hope it sticks around.


Title: Re: Is kraken.com a scam?
Post by: Omega Xi on November 29, 2013, 02:51:19 PM
Since there are folks in this thread who have successfully withdrawn Euros with a SEPA transfer, I hope you don't mind me asking a question here since I can't post anywhere else for now.  How long did it take from the transaction showing as 'success' under 'Recent Withdrawals' to the money showing up in your bank account.  I've been waiting 3 days since it changed from 'sent' to 'success' and I'm starting to worry that something has gone horribly wrong somewhere.  I do have a support ticket, but as I understand it they are swamped with support requests so it might be a few days yet before they can respond to it.  Sorry to hijack a thread but I can't post in any other forums yet and this is starting to stress me out a fair bit.  Not because of the delay, but because it says 'success' and the money isn't in my account.


Title: Re: Is kraken.com a scam?
Post by: LookASquirrel on November 29, 2013, 03:00:27 PM
Give it a little more time, your transaction will either complete, or you'll get a response to your problem ticket and it'll get handled. Like any gold rush, these guys probably weren't expecting the support/transaction demand, late to the game or not.

BTC


Title: Re: Is kraken.com a scam?
Post by: Coinmark on November 29, 2013, 03:10:22 PM
Has anyone recently signed up and verified past the scanned documents level?  I'm wondering how long it took.  It's only been 24 hours but I sort of thought it was be a 10 minute process for someone to just look at the scans and check that the info matched.


Title: Re: Is kraken.com a scam?
Post by: Lobster37 on November 29, 2013, 03:17:31 PM
Is there a posibility to trade with other cybercurrencies that BTC on Kraken.com?


Title: Re: Is kraken.com a scam?
Post by: watertrol on November 29, 2013, 03:20:48 PM
Hope its not


Title: Re: Is kraken.com a scam?
Post by: Omega Xi on November 29, 2013, 03:32:12 PM
Give it a little more time, your transaction will either complete, or you'll get a response to your problem ticket and it'll get handled. Like any gold rush, these guys probably weren't expecting the support/transaction demand, late to the game or not.

BTC

Thanks, I'm hoping this is the case.  I was just hoping that someone might know what the 'Success' status actually means as I'm not sure if it means the transfer has been initiated or if it is supposed to mean the transfer has been carried out as this doesn't appear to be the case.  As you say though I'm sure my support ticket will be dealt with eventually, I'm just trying to see what I can find out in the mean time ^^;


Title: Re: Is kraken.com a scam?
Post by: Faince1985 on November 29, 2013, 06:58:53 PM
I think it's a real site and it has relationship with a bank (not sure),There are complaints of problems in SEPA currently. I suggest you search for the site topic on here and do some investigations first before using it.


Title: Re: Is kraken.com a scam?
Post by: LiteCoinGuy on November 29, 2013, 07:14:24 PM
heard nothing bad about it until now. they are new. lets give them a chance (but dont store coins or money there)


Title: Re: Is kraken.com a scam?
Post by: totoro156 on November 29, 2013, 07:39:05 PM
I sent 50 LTC to Kraken 48 hours ago. The transaction is showing as on hold in my account and they don't reply to my ticket.


Title: Re: Is kraken.com a scam?
Post by: safebit on December 01, 2013, 01:18:11 AM
I deposit today 5 BTC and after I can not login. All pass, login + 2 factor OTP is right. WTF?  


UPDATE: after some hours I can login. I do not understand,what it was..


Title: Re: Is kraken.com a scam?
Post by: Yigiscythe on December 01, 2013, 01:35:05 AM
I'm using kraken without any complaints for a few weeks now

I wired €, spent them on different coins as well as some ripples and nothing bad happened so far. No problem with transfers to another wallet either
They're safe


Title: Re: Is kraken.com a scam?
Post by: qikplay on December 01, 2013, 03:36:46 AM
kraken was trading in litecoins before mtgox did, those are getting pricy


Title: Re: Is kraken.com a scam?
Post by: samba2014 on February 03, 2014, 03:25:00 PM
Since a few days with Kraken.com so far so good.
Today withdraw of Bitcoin is after a few hours still pending - I mean not pending in the network. It is still pending to payout by Kraken.com

Little bit concerned about that - keep you informed.


Title: Re: Is kraken.com a scam?
Post by: Sonny on February 03, 2014, 03:46:50 PM
always use the most famous trading site and stand out of the new 1

No, MTgox= scam

The most used is not always the best.

Furthermore Kraken.com is associated with Fidor bank so security is not an issue.

Mtgox is the most infamous exchange lol.
Stay away from it.


Title: Re: Is kraken.com a scam?
Post by: MegaHustlr on February 03, 2014, 05:08:40 PM
Hope its not

dont think it is by all the reviews from users above.


Title: Re: Is kraken.com a scam?
Post by: OpenPay on February 03, 2014, 06:03:37 PM
I would be careful.  Very, very careful.
They might be well intentioned, but I see absolutely nothing at all on their site about who's behind it.  I mean the legal, verifiable stuff.  Things like trading licenses, where they're incorporated etc.

I doubt they have intent to scam, but I would worry about the realistic prospects of them being shutdown by $gov or $deity and you never seeing your money again.
Many of us thought Bitcoinica was legit too, and it had about as much info on the site as Kraken.  At this moment in time, I expect them to share a similar fate.

If I'm wrong and this stuff is there and posted in accordance with the law then I'll post a retraction, but seriously as much as I want to like these guys they really don't look legit to me.


Title: Re: Is kraken.com a scam?
Post by: Isildur23 on February 03, 2014, 06:49:00 PM
Jesus, kraken is not a scam, don't be so paranoic ;)


Title: Re: Is kraken.com a scam?
Post by: btc_shell on February 04, 2014, 03:34:00 PM
Be careful, Be careful!!!

Here's what just happened to me.  I found this thread by searching google about kraken "acceptable states".


I applied over a week and a half ago to Kraken, got the welcome and confirmation email and didn't read them (never do that).

So then I proceeded to go through the steps quickly to level 1, 2, and 3 verification.  I gave them SSN, addresses, copy of DL, scan of Utility bill, etc...  then, I receive an email back from simply "Pam", no last name etc, stating that some of the information didn't match with what I typed in.  True enough, autocomplete had filled in a wrong address, so I corrected it with Pam, who was cheerful and ready to help.  It took about a week of emailing back and forth, more discussion about my real address in the States etc.  AFTER about a week I get the email again from "Pam" stating congrats I'm verified!  Level 3 Whoopy!  So I say thanks for the help.

Then-
next day I write an email that I'm wiring my first transfer from my US account  amount $8000 approximately.

No response-  not really a problem right?

I wait Friday, Sat, Sunday, Monday, ... then-  I get a response from "Pam" this is what it essentiallly says-  "Unfortunately we don't give more than level 1 Verification (only deposit of virtual currency allowed) to anyone from (your state).  I said that (somewhere buried in) the confirmation email you got.  Do you remember reading that?"

What?  First, my bad for not reading that- it indeed is there- but WHY THE HELL GO THROUGH 8 DAYS OF EMAILING DOCUMENTS AND ID which are CLEARLY from that state???

No response yet.


I'll tell you why-  I hadn't sent the wire yet, but they counted on that I had.  My money would be G, O, N, E.

Folks, she spent a week with me discussing my license, my address in (forbidden state), my DOB, my SSN, etc..  They KNEW I was from that state.  Unfortunately for me I hadn't read the confirmation email. Lesson learned.  The only explanation other than flat-out lameheadedness on "Pam"'s part is this-  they waited several days for me to initiate a wire.  Why?


Title: Re: Is kraken.com a scam?
Post by: Dargo on February 19, 2014, 09:30:39 PM
Be careful, Be careful!!!

Here's what just happened to me.  I found this thread by searching google about kraken "acceptable states".


I applied over a week and a half ago to Kraken, got the welcome and confirmation email and didn't read them (never do that).

So then I proceeded to go through the steps quickly to level 1, 2, and 3 verification.  I gave them SSN, addresses, copy of DL, scan of Utility bill, etc...  then, I receive an email back from simply "Pam", no last name etc, stating that some of the information didn't match with what I typed in.  True enough, autocomplete had filled in a wrong address, so I corrected it with Pam, who was cheerful and ready to help.  It took about a week of emailing back and forth, more discussion about my real address in the States etc.  AFTER about a week I get the email again from "Pam" stating congrats I'm verified!  Level 3 Whoopy!  So I say thanks for the help.

Then-
next day I write an email that I'm wiring my first transfer from my US account  amount $8000 approximately.

No response-  not really a problem right?

I wait Friday, Sat, Sunday, Monday, ... then-  I get a response from "Pam" this is what it essentiallly says-  "Unfortunately we don't give more than level 1 Verification (only deposit of virtual currency allowed) to anyone from (your state).  I said that (somewhere buried in) the confirmation email you got.  Do you remember reading that?"

What?  First, my bad for not reading that- it indeed is there- but WHY THE HELL GO THROUGH 8 DAYS OF EMAILING DOCUMENTS AND ID which are CLEARLY from that state???

No response yet.


I'll tell you why-  I hadn't sent the wire yet, but they counted on that I had.  My money would be G, O, N, E.

Folks, she spent a week with me discussing my license, my address in (forbidden state), my DOB, my SSN, etc..  They KNEW I was from that state.  Unfortunately for me I hadn't read the confirmation email. Lesson learned.  The only explanation other than flat-out lameheadedness on "Pam"'s part is this-  they waited several days for me to initiate a wire.  Why?

Hi btc_shell - I assure you that we were not trying to take your money. If you had sent us a bank deposit, it would simply have been returned to you. What you did was to get "pre-verified" for tier 3, so you are ready to go once we offer this level of service in your state. I understand that this isn't what you wanted to do, but other people do want to do this.

I spoke to our verification team about reminding users in states we cannot yet service for bank funding that we can only offer them tier 1 services at the present time and that they are only getting pre-verified. Our verification support staff process very many applications each week, so they are usually just focused on the steps needed to get you through the process. But I've asked them to be more aware of the bigger picture and to point things out to users that they might not be aware of.

When you first create your Kraken account, we send you an email with the subject "Account for Kraken confirmed" that explains what services we can currently offer in your area. Also, when you first log into your account, a message appears that asks you to check your email for an important message we've sent you. So we do make an effort to let our users know right away if we can't offer all our services in their area. But we understand that it's pretty easy to overlook this email, so we'll consider other ways to notify users about any account limits in their area.


Title: Re: Is kraken.com a scam?
Post by: MakeBelieve on February 19, 2014, 09:37:08 PM
Kraken is legit and has been serving the community for a long time now.


Title: Re: Is kraken.com a scam?
Post by: alex_bronco on February 20, 2014, 09:11:37 AM
most likely not! but you'll never know exactly before trying


Title: Re: Is kraken.com a scam?
Post by: fatnlovelyfred on February 20, 2014, 10:06:27 AM
Used it a couple of times, all went well.


Title: Re: Is kraken.com a scam?
Post by: gorgoros on February 20, 2014, 10:53:06 AM
Use a chinese site, are better ;)


Title: Re: Is kraken.com a scam?
Post by: TonyZX on February 20, 2014, 01:55:22 PM
It is not a scam. This company is quite new in the market - it's late in the game, and liquidity and user trust takes a lot of time to build.


Title: Re: Is kraken.com a scam?
Post by: Baitty on February 20, 2014, 02:14:25 PM
It's a new exchange but I would trust it more than any other exchange at the moment but they haven't got the most options available.


Title: Re: Is kraken.com a scam?
Post by: goebat on February 20, 2014, 04:05:06 PM
Kraken is going to become one of the big players if you ask me.  They just need more volume.


Title: Re: Is kraken.com a scam?
Post by: croato on February 21, 2014, 12:11:52 AM
It is not scam for sure, they are just new. I am using their service and no problem happened ever.


Title: Re: Is kraken.com a scam?
Post by: sahana on April 19, 2014, 09:46:44 AM
I was just looking for exchanges to buy.
Now I figured https://www.kraken.com/ , but this exchange has 24h volume of just 2.5BTC.
Is this website a scam??
Sincerely,
Supreme Leader of Democratic People's Republic Korea
Kim Jong Un

To know that site legit or not you can follow these methods given below:
You can read user reviews, problems, their quires, responses and rating about the site in http://webutation.net   

You can also do a whois search in the site WhoisXY.com (http://www.whoisxy.com/)  and know the owner, technical, administrative contact details etc.. you can use the phone number or email id which you get in whois search and try to contact the person and clarify your doubts.

If the site has SSL certificate it is good site for transactions. SSL certificate enabled site looks like https://paypal.com.


Title: Re: Is kraken.com a scam?
Post by: Sonny on April 19, 2014, 10:01:07 AM
If the site has SSL certificate it is good site for transactions. SSL certificate enabled site looks like https://paypal.com.

A site with SSL simply means the data is encrypted when it is transfered to and from the server.
It doesn't really tell you much if the site is scam or not IMO.


Title: Re: Is kraken.com a scam?
Post by: zgums on May 13, 2014, 02:56:37 PM
Kraken is scam. They have defrauded me 2436 EUR total. I made 2 transfers over 2 months ago. The receiving bank returned the transfers back due they don't like Bitcoin. After several support tickets and emails, after a month ago i got this response below from Kraken. A month passed, waited weeks and emailed them about the status, and there is no response. Last week i wrote every day, still no response. I believe my money has been defrauded by Kraken. My email wording was very polite and friendly. They simply do not response. I have taken another support ticket, also no response. I don't know what to do else.

Sophia clearly confirms the receipt of both transfer by Fidor bank a month ago. But no funds in my account and NO RESPONSE from Kraken any more.

This is scam. I'll update here if this issue gets resolved.


> ACBER**        03-05-14 12:32:48 +0200        Wire Transfer        EUR 1,147.08
> ACBW5**        02-25-14 10:29:46 +0200        Wire Transfer        EUR 1,289.71
> ----------------------------------------------
>
> Sophia, Apr 14 12:43
>
> Hello,
>
> Apologies for the delay; however, we were awaiting a response from Fidor
Bank.  Fidor Bank has acknowledged that the withdrawals were returned, and
I have requested that they credit your Kraken account with the returned
withdrawals immediately.  I will confirm with you once I
receive an update from the bank.  Thanks so much for your patience as we
work to resolve this issue.
>
> Best,
>
> Sophia
> Kraken Support


Title: Re: Is kraken.com a scam?
Post by: TrailingComet on May 13, 2014, 03:04:49 PM
I am surprised that fidor returned the funds
Always thought they are btc friendly


Title: Re: Is kraken.com a scam?
Post by: kuroman on May 13, 2014, 03:08:56 PM
Kraken is scam. They have defrauded me 2436 EUR total. I made 2 transfers over 2 months ago. The receiving bank returned the transfers back due they don't like Bitcoin. After several support tickets and emails, after a month ago i got this response below from Kraken. A month passed, waited weeks and emailed them about the status, and there is no response. Last week i wrote every day, still no response. I believe my money has been defrauded by Kraken. My email wording was very polite and friendly. They simply do not response. I have taken another support ticket, also no response. I don't know what to do else.

Sophia clearly confirms the receipt of both transfer by Fidor bank a month ago. But no funds in my account and NO RESPONSE from Kraken any more.

This is scam. I'll update here if this issue gets resolved.


> ACBER**        03-05-14 12:32:48 +0200        Wire Transfer        EUR 1,147.08
> ACBW5**        02-25-14 10:29:46 +0200        Wire Transfer        EUR 1,289.71
> ----------------------------------------------
>
> Sophia, Apr 14 12:43
>
> Hello,
>
> Apologies for the delay; however, we were awaiting a response from Fidor
Bank.  Fidor Bank has acknowledged that the withdrawals were returned, and
I have requested that they credit your Kraken account with the returned
withdrawals immediately.  I will confirm with you once I
receive an update from the bank.  Thanks so much for your patience as we
work to resolve this issue.
>
> Best,
>
> Sophia
> Kraken Support

Sad to hear that you had such an incident with them, I can tell you that I didn't get a single issue with Kraken so far, but you should be carefull with the amount of money you are transfering from and to your bank unless you have a "professional/commercent license" (name is different in each country), my advise in future to never transfer 1800€+ during a one month periode as your bank has a legal obligation to verify and sent the origin of the transaction to money control organism of your country


Title: Re: Is kraken.com a scam?
Post by: mailmansDOG on May 13, 2014, 03:10:48 PM
Kraken is one of the best exchanges out there in all seriousness


Title: Re: Is kraken.com a scam?
Post by: zgums on May 13, 2014, 10:10:49 PM
I am surprised that fidor returned the funds
It was Halkbank in TR that rejected and returned those transfers, Fidor received them back as Sophia from Kraken support is saying.

my advise in future to never transfer 1800€+ during a one month periode
1st transfer of 1147 EUR was made in last week of February, and 2nd was made in 1st week of March (1289 EUR).

Kraken is one of the best exchanges out there in all seriousness
I was also thinking like this but since my replies to this support ticket are all ignored since over a month, i have written this issue here to tell about it.
They could at least say like, "please wait we're still awaiting response from Fidor bank" etc, but no response, and i feel and know my money is lost. Who has it ? Fidor ? Kraken ? Halkbank ?

Thank you everyone for your replies.



Title: Re: Is kraken.com a scam?
Post by: newIndia on May 13, 2014, 10:15:03 PM
I was just looking for exchanges to buy.

Now I figured https://www.kraken.com/ , but this exchange has 24h volume of just 2.5BTC.

Is this website a scam??

Sincerely,
Supreme Leader of Democratic People's Republic Korea
Kim Jong Un

Not a scam.. just new, not many users, not many orders on the books, not many trades.  It's hard building a market from scratch.. it's sort of like building a social network from scratch.. who wants to come to a party nobody is at?  We're in discussions with some market makers now who can help with the liquidity problem.  We didn't expect to have much traction without a market, which is why we haven't put much in to marketing the service yet, but launching without the market has given us a good opportunity to make sure everything is working as it should in production before we take on a ton of users.

Official announcement thread here:  https://bitcointalk.org/index.php?topic=290799.0

So the yesterday's baby has become a big brother today. Good :)


Title: Re: Is kraken.com a scam?
Post by: cookiemonsterwhat on May 14, 2014, 12:23:47 AM
If its a small exchange, why bother with it?

Theres many other options like localbitcoins.com or bitstamp, btc-e.

Also btc-e has recently change to accepting debit cards to credit payments.


P.S: Please feed your country and rape less girls.


Title: Re: Is kraken.com a scam?
Post by: zgums on May 14, 2014, 06:55:47 AM
So the yesterday's baby has become a big brother today. Good :)
P.S: Please feed your country and rape less girls.

Please do not stray the topic.

This topic is about Kraken is scam or not.

I had to lose 2436 EUR to find out.

YES. KRAKEN IS SPAM AND FRAUDULENT.

If you don't believe, maybe you too will lose your cash with Kraken.

MtGox was the unsinkable Titanic, right ?

I paid 2436 EUR to tell this truth.


Title: Re: Is kraken.com a scam?
Post by: makebitcoin on May 14, 2014, 12:38:13 PM
Has anyone recently signed up and verified past the scanned documents level?  I'm wondering how long it took.  It's only been 24 hours but I sort of thought it was be a 10 minute process for someone to just look at the scans and check that the info matched.

I think this is the problem for Kraken. They request a lot of information and documents and bitcoin users are adverse to that because then they have to give up their anonimity.


Title: Re: Is kraken.com a scam?
Post by: kuroman on May 14, 2014, 01:28:46 PM

my advise in future to never transfer 1800€+ during a one month periode
1st transfer of 1147 EUR was made in last week of February, and 2nd was made in 1st week of March (1289 EUR).


Which is 2436€ in less than 2 weeks. while you did the transfer in different calender month, there wasn't a one month period between the two transfers


Title: Re: Is kraken.com a scam?
Post by: mrhelpful on May 14, 2014, 03:13:23 PM
Just read the 3 pages, as so far I`m getting the notion of everyone stating its a scam.

Some stating its going to be big some day?

My conclusion, would be sticking with bitstamp. And why bother on other exchanges in the 1st place if they only done 2.4 btc in volume.



Title: Re: Is kraken.com a scam?
Post by: zgums on May 14, 2014, 05:09:56 PM
Update:

Just right now i got a response (remember this is after more than a month delay).

I'm truthful and fair person, so here is the response. I think you all feel that Kraken looks solid.

Still didn't get my funds back though.

=================
Hello,

I'm not actually handling your case, but I can see that it is still unresolved. I'm going to alert the agent who is aware of your case to respond to you as soon as possible with an update. I truly apologize for the long delay here, and I assure you that this delay is not by our choice. We'll get back to you as soon as we can with an update.

Best,

Ulf
Kraken Support


Title: Re: Is kraken.com a scam?
Post by: Chemistry1988 on May 14, 2014, 07:55:01 PM
MtGox was the unsinkable Titanic, right ?

Indeed, it is pretty much the opposite.
Months before mtgox officially went down, people have already suspected mtgox was in big trouble due to the terrible delay in fiat withdrawals and have kept telling others to stay away from mtgox.


Title: Re: Is kraken.com a scam?
Post by: Chemistry1988 on May 14, 2014, 07:57:25 PM
Update:

Just right now i got a response (remember this is after more than a month delay).

I'm truthful and fair person, so here is the response. I think you all feel that Kraken looks solid.

Still didn't get my funds back though.

=================
Hello,

I'm not actually handling your case, but I can see that it is still unresolved. I'm going to alert the agent who is aware of your case to respond to you as soon as possible with an update. I truly apologize for the long delay here, and I assure you that this delay is not by our choice. We'll get back to you as soon as we can with an update.

Best,

Ulf
Kraken Support


Thanks for your alert, and luckily I haven't used Kraken myself.
Sorry to hear your experience, and I hope you can get your money back.


Title: Re: Is kraken.com a scam?
Post by: kuroman on May 15, 2014, 07:02:40 PM
Update:

Just right now i got a response (remember this is after more than a month delay).

I'm truthful and fair person, so here is the response. I think you all feel that Kraken looks solid.

Still didn't get my funds back though.

=================
Hello,

I'm not actually handling your case, but I can see that it is still unresolved. I'm going to alert the agent who is aware of your case to respond to you as soon as possible with an update. I truly apologize for the long delay here, and I assure you that this delay is not by our choice. We'll get back to you as soon as we can with an update.

Best,

Ulf
Kraken Support


Ok they are at least not cutting all communication with you. And I doubt a business that is doing 100K+ € of business a day will risk bad reputation for 2K€, just keep bothering them so they speed up the process and solve your problem asap


Title: Re: Is kraken.com a scam?
Post by: zgums on May 20, 2014, 11:35:07 PM
Last response from May 14th:

Quote
I am really sorry about our response delay to you. I am working with our Payments Department to get these returned wires credited back to your Kraken account right now. Somewhere in between the transaction of your funds being returned by your bank back to our bank, the funds were sorted into a "retuned funds" category which we are working to credit back to you as soon as possible. I will keep you updated once we have done so, but rest assure I have requested this action as urgent to our Payments Department. Again, my sincerest apologies for the delay and the inconvenience you have experienced. Thank you.

Yet another week passed, still have no funds returned. I will keep updating, so that you get a real life feedback on this case to decide for yourselves.


Title: Re: Is kraken.com a scam?
Post by: kuroman on May 22, 2014, 02:57:54 PM
Last response from May 14th:

Quote
I am really sorry about our response delay to you. I am working with our Payments Department to get these returned wires credited back to your Kraken account right now. Somewhere in between the transaction of your funds being returned by your bank back to our bank, the funds were sorted into a "retuned funds" category which we are working to credit back to you as soon as possible. I will keep you updated once we have done so, but rest assure I have requested this action as urgent to our Payments Department. Again, my sincerest apologies for the delay and the inconvenience you have experienced. Thank you.

Yet another week passed, still have no funds returned. I will keep updating, so that you get a real life feedback on this case to decide for yourselves.

thanks for the information, I myself use Kraken for small amounts (I don't own much) but so far it's been all good for me no issues what so ever, but keep a not to my self that in case of such an issue it can become problematic


Title: Yes. KRAKEN is SCAM. Kraken stole my funds and locked my account.
Post by: zgums on June 04, 2014, 02:36:17 AM
WOW !!!

I had emailed them again couple hours ago, and now they have DISABLED my account! I can not log in anymore.

Quote
Sophia (Kraken Support)

Jun 03 12:50

Your account is on hold because we've identified irregularities in the account that require further investigation. The investigation will take several weeks. We're very sorry for the inconvenience, but we cannot release account funds during the investigation. I'm really sorry about the inconvenience, but thanks for your patience.

Now they come up with this crap nonsense. This is what they came up with as an excuse after 2.5 months delay ? Until then my account was fine and we were waitng for Fidor to release the funds ? Suddenly my account got irregular ? A moron has more fantasy than these idiot's IQ level. "Several weeks" statement is another stupid argument that is fishy. They want to create more time delay to desperately push away my case.

KRAKEN IS FRAUD! They lie from their fuc*ing teeth. They lied and dragged this for 2.5 months.
They couldn't take my 'annoying' questions about the whereabouts of my funds.

They destroyed and erased evidence (transaction ID, amount, dates) by disabling my account. Filthy rats. This is unlawful and criminal behavior.

So, their solution, like any regular stinking dirty thief would do, they lie, steal my money, and lock my account to erase evidence and access to it. In hope that i will shut up and go away.

I have been defrauded and seen they are a scam.

KRAKEN IS SCAM.

BTW, anybody saying, that they did well with Kraken so far, it does nothing to the matter. My case overrules any past normal interaction. I'm mad. I hate it that this happened to me. That i had to fall victim to such idiots. What i did, i made a wire transfer to a bank in another country that hates bitcoins, which i couln't know, which were returned back to Fidor bank, following a long period of lies that my funds are held with Fidor bank, now Kraken claiming they find "irregularities" in my account to have an excuse to destroy evidence of their crime. The only irregularity is in Kraken's confusion, not knowing how to cover it's lies in a universe made of truth.


Title: Re: Is kraken.com a scam?
Post by: bitcoinforhelp on June 04, 2014, 02:47:19 AM
noone using because too low volume, im using btc-e but bitstamp is not bad either


Title: Re: Is kraken.com a scam?
Post by: zgums on June 04, 2014, 03:28:25 AM
noone using because too low volume, im using btc-e but bitstamp is not bad either

They better have too low volume, the best would be ZERO volume.

Yes agreed, use btc-e, bitstamp, as long as it's not KRAKEN. But if you want to risk your funds to get stolen, go ahead.


Title: Re: Is kraken.com a scam?
Post by: Glizlack on June 04, 2014, 03:52:52 AM
I have also used kraken without any issue's. but the poster above was correct their volume is just too low for it to be effect for my style trading. Your problems are the first I have seen with Kraken and i will be watching to see the results. Please keep us updated.

Steve


Title: Kraken.com is a scam!
Post by: zgums on June 10, 2014, 03:24:10 AM
No funds returned yet, account still locked. Yet another week passed.

They asked for:
 -  An alternative ID (for example, a passport).
 -  A photo of you holding the original ID used for your initial tier 3

Although it's a ridiculous request and unequal treatment, i have sent to them right after their request.
Again nothing changed and no response.

Current status: They defrauded me 2436 EUR, locked my account, asked for extra ID verification.

Kraken is operating against the European Convention on Human Rights, Protocol to the Convention for the Protection of Human Rights and Fundamental Freedoms, ARTICLE 1, Protection of property:
"Every natural or legal person is entitled to the peaceful enjoyment of his possessions. No one shall be deprived of his possessions except in the public interest and subject to the conditions provided for by law and by the general principles of international law."

I don't care if you say i take a long shot, it's not. My property is withheld without any logical reason for far too long. And suspiciously enough, they lock my account and don't answer on time and delay for several months.

There is nothing unlawful of me sending my funds via wire transfer service of Kraken to a bank, which then returns it (due they don't accept bitcoin related transfers), and after 2.5 months, Kraken decides to lock my account and still withholds my funds. CRIMINAL KRAKEN! KRAKEN IS FRAUD! Their license to operate should be canceled. I did not steal their money. They did it to me. I was urgently needing my funds to do payments, but no, they damage me. Why, because i thought Kraken was trustworthy. All this waste of time, all the emails written, all the stress all these extra requests of them, do you think this is worth my time and my life to waste with ? NO.

KRAKEN = CRIME


Title: Re: Is kraken.com a scam?
Post by: Cryptogirl82 on June 10, 2014, 08:02:21 AM
I use to use Kraken - never had a problem with them. They are a bit slow though.


Title: Re: Kraken.com is a scam!
Post by: Coef on June 10, 2014, 08:18:33 AM
Current status: They defrauded me 2436 EUR, locked my account, asked for extra ID verification.

Have you done any legal action or at least report the police after the 2.5 months wait?


Title: Re: Is kraken.com a scam?
Post by: chaosPT on June 10, 2014, 08:51:59 AM
I was just looking for exchanges to buy.

Now I figured https://www.kraken.com/ , but this exchange has 24h volume of just 2.5BTC.

Is this website a scam??

Sincerely,
Supreme Leader of Democratic People's Republic Korea
Kim Jong Un

I don think they are , i see that blockchain offer kraken on deposit .


Title: Re: Is kraken.com a scam?
Post by: Acidyo on June 10, 2014, 01:36:30 PM
most likely not, they're just wasting time and money. too late to the party

Why would they be? I use kraken frequently and even though it has a low volume it has been doing everything it is supposed to pretty swift and secure for me.


Title: Re: Is kraken.com a scam?
Post by: Loophole on June 10, 2014, 01:42:25 PM
most likely not, they're just wasting time and money. too late to the party

Why would they be? I use kraken frequently and even though it has a low volume it has been doing everything it is supposed to pretty swift and secure for me.

That comment by bitcoindigi was made in Sept.
At that time, Kraken was very new and a very small exchange. Most people didn't really have much trust in it, and hence we have this thread. ;)


Title: Re: Kraken.com is a scam!
Post by: zgums on June 10, 2014, 02:40:30 PM
Have you done any legal action or at least report the police after the 2.5 months wait?

I'm located in Turkey. There is no way to complain through institutions. I would fly over to Germany if it will get necessary.
Only way to get noticed was through this topic in this forum, which i found after i searched the web for "Kraken scam".

After 1 month total silence from Kraken support, they started answering to me again, right after my initial post here.

So i guess this topic makes a difference. Maybe some repliers that say they had no problems with Kraken are trolls ? Who knows.
I'm sorry if i hurt anybody, because you're not a troll and express your genuine opinion. Since Kraken seemingly reads this post, too.

I wait for their next action to find out more about their true intentions. All their moves so far show, they're not innocent. Fact is that i'm still disconnected from my cash since 3.5 months:
- 1st month was lost until local bank here returned funds (return confirmed on 14th April 2014 by Kraken support).
- The next 2 months are lost while Kraken singing the same song: "waiting for Fidor Bank to refund back to my Kraken account".
- The last 2 weeks are after Kraken disabling my account.
Total 3.5 months passed, since 1st wire transfer leaving Kraken in 25th February 2014.


Title: Re: Is kraken.com a scam?
Post by: saif92 on June 10, 2014, 08:48:48 PM
I use to use Kraken - never had a problem with them. They are a bit slow though.
I also start to use this volume is very less and they have some restrictions just because of this peoples not going to this way hope in near future they will develop as good exchange


Title: Re: Is kraken.com a scam?
Post by: steelbuzz on June 11, 2014, 05:35:57 AM
They don't seem to be a scam but I could be wrong.


Title: Re: Is kraken.com a scam?
Post by: ganabb on June 11, 2014, 10:25:12 AM
This exchange hasn't started and is already my favorite one. Only one thing missing to make this the most epic exchange. A free BTC chat.


Title: Re: Kraken.com is a scam!
Post by: Coef on June 11, 2014, 10:44:48 AM
Have you done any legal action or at least report the police after the 2.5 months wait?

I'm located in Turkey. There is no way to complain through institutions. I would fly over to Germany if it will get necessary.
Only way to get noticed was through this topic in this forum, which i found after i searched the web for "Kraken scam".

After 1 month total silence from Kraken support, they started answering to me again, right after my initial post here.

So i guess this topic makes a difference. Maybe some repliers that say they had no problems with Kraken are trolls ? Who knows.
I'm sorry if i hurt anybody, because you're not a troll and express your genuine opinion. Since Kraken seemingly reads this post, too.

I wait for their next action to find out more about their true intentions. All their moves so far show, they're not innocent. Fact is that i'm still disconnected from my cash since 3.5 months:
- 1st month was lost until local bank here returned funds (return confirmed on 14th April 2014 by Kraken support).
- The next 2 months are lost while Kraken singing the same song: "waiting for Fidor Bank to refund back to my Kraken account".
- The last 2 weeks are after Kraken disabling my account.
Total 3.5 months passed, since 1st wire transfer leaving Kraken in 25th February 2014.

I see. I haven't tried Kraken, so I couldn't say if it is working for others.
I hope you can get your money back in the end. Good luck.


Title: Re: Is kraken.com a scam?
Post by: BitsBitsBits on June 11, 2014, 04:06:19 PM
I used kraken for the first time today and it went flawlessly.


Title: GOOD NEWS - Kraken is OK
Post by: zgums on June 12, 2014, 01:32:13 AM
Finally, I got refunded today. Kraken came up clean and is definitively legit.

Good move, Kraken!


Title: Re: Is kraken.com a scam?
Post by: VeroPossumus on June 12, 2014, 09:16:35 AM
Its legit but the name "kraken" makes me think that when i get there smth evil will happen.  :o


Title: Re: Is kraken.com a scam?
Post by: Blaater on June 12, 2014, 09:20:09 AM
Kraken is legit, and probably one of the best exchanges available. The kraken api is extensive, and the new order has a lot of options in advanced method.

Yes, Kraken asks a lot of information, but that's ok, they need to do that.
Kraken has also been auditted by a 3th party from this forum, everything cleared out.

24-hour volume at the moment is not 2 bitcoin, 24 hour volume is 1287 btc.


Title: Re: Is kraken.com a scam?
Post by: Cryptogirl82 on June 12, 2014, 10:07:20 AM
I was just looking for exchanges to buy.

Now I figured https://www.kraken.com/ , but this exchange has 24h volume of just 2.5BTC.

Is this website a scam??

Sincerely,
Supreme Leader of Democratic People's Republic Korea
Kim Jong Un

So why should it be a scam if the volume is only 2,5BTC in 24h??? I don't understand`?


Title: Re: Is kraken.com a scam?
Post by: Simon8x on June 12, 2014, 05:56:52 PM
I was just looking for exchanges to buy.

Now I figured https://www.kraken.com/ , but this exchange has 24h volume of just 2.5BTC.

Is this website a scam??

Sincerely,
Supreme Leader of Democratic People's Republic Korea
Kim Jong Un

So why should it be a scam if the volume is only 2,5BTC in 24h??? I don't understand`?

Probably because it indicates almost no one was using it back then...
When no one is using a service or a product, it is reasonable to think that there must be some problems with it...


Title: Re: Is kraken.com a scam?
Post by: Simon8x on June 12, 2014, 06:00:26 PM
24-hour volume at the moment is not 2 bitcoin, 24 hour volume is 1287 btc.

Well, 9 months ago in Sept 2013, the 24-hour volume was just 2.5 bitcoin and it is now ~1250 btc (500 times increase for just 9 months).
It is indeed quite interesting to see how much it has grown. :)


Title: Re: Is kraken.com a scam?
Post by: @cryptopumper on June 14, 2014, 04:08:40 PM
I still find the site confusing.


Title: Re: Is kraken.com a scam?
Post by: joshraban76 on June 14, 2014, 04:12:59 PM
I don't find them as a scam site, also with putting limits, that's a good thing to say they are not here to scam.


Title: Re: Is kraken.com a scam?
Post by: saif92 on June 14, 2014, 04:17:31 PM
I still find the site confusing.
Why you feel its confusing site I check them many time and its good site just need some time for understanding and settling all things


Title: Re: Is kraken.com a scam?
Post by: @cryptopumper on June 14, 2014, 06:16:06 PM
I still find the site confusing.
Why you feel its confusing site I check them many time and its good site just need some time for understanding and settling all things

Where does it have a list of their most popular trading pairs?

I don't even know what XBT/XDG/XRP/XVN stand for unless I real "Help".

Trust me, I have mad respect for Kraken. But not impressed with some of this layout.


Title: Re: Is kraken.com a scam?
Post by: Gianluca95 on June 14, 2014, 07:16:37 PM
Bullshit.

kraken.com is the biggest EUR market, one of the most well-known, but it has awful API !


Title: Re: Is kraken.com a scam?
Post by: hodlmybtc on June 14, 2014, 11:06:58 PM
Kraken is really good imo, volume could be a little higher tho.


Title: Re: Is kraken.com a scam?
Post by: Lamigo on June 15, 2014, 09:05:10 AM
Bullshit.

kraken.com is the biggest EUR market, one of the most well-known, but it has awful API !

It is now a considerably big exchange, but at the moment the thread was created, it was a very new exchange. (There were just 3 tweets on its twitter page at that time.)


Title: Re: Is kraken.com a scam?
Post by: Astrax5 on June 15, 2014, 09:38:20 AM
It isn't a scam site. Its better than bitstamp  ;D


Title: Re: Is kraken.com a scam?
Post by: Fixx on July 29, 2014, 01:57:24 PM
Kraken is scam!  I wait my withdraw 2,5 month!


Withdrawal ACBXIHS-SV3RA5-TB3RHJ
Type       Wire Transfer
Date       05-14-14 09:38:31 +0400
Description       VTB 24 (JSC)
Transaction ID       ——
Status       Sent
Amount       €1,340.00
Fee       €40.00


Title: Re: Is kraken.com a scam?
Post by: FeelTheBeat on July 29, 2014, 02:38:31 PM
Kraken is scam!  I wait my withdraw 2,5 month!


Withdrawal ACBXIHS-SV3RA5-TB3RHJ
Type       Wire Transfer
Date       05-14-14 09:38:31 +0400
Description       VTB 24 (JSC)
Transaction ID       ——
Status       Sent
Amount       €1,340.00
Fee       €40.00


Just write to them and they will solve problem if exists. So far all people in slovenian forum is withdrawing without problems so don't believe that they are scammers and you shouldn't be saying false things.


Title: Re: Is kraken.com a scam?
Post by: Fixx on July 29, 2014, 03:19:27 PM


Just write to them and they will solve problem if exists. So far all people in slovenian forum is withdrawing without problems so don't believe that they are scammers and you shouldn't be saying false things.

Of course, I wrote to them many times!
You know what the answer was? "Well, what you want, the banking system so inert, wait a little more" One to one, as Mt Gox year earlier.

And yet:

Bank transfers can not disappear just like that! They are returned to the sender bank after 21 days if payment was in "undefined."
During this time, my money back to you three times already.


Title: Re: Is kraken.com a scam?
Post by: mustang77 on July 29, 2014, 03:31:06 PM
I registered but never used it, its a pain in the ass to get verified and gave up. FUck them.


Title: Re: Is kraken.com a scam?
Post by: Fixx on July 29, 2014, 03:37:20 PM
I registered but never used it, its a pain in the ass to get verified and gave up. FUck them.

The funny thing is that I was a complete verification of identity (Public Account ID AA70 N84G TCTV IANA ). And paid 40 Euros for "Express transfer of funds." Now 2.5 months waiting for him and listen to stupid excuses technical support, that the banking system is running slow.


Title: Re: Is kraken.com a scam?
Post by: Nagato4 on July 29, 2014, 04:12:40 PM
I registered but never used it, its a pain in the ass to get verified and gave up. FUck them.

The funny thing is that I was a complete verification of identity (Public Account ID AA70 N84G TCTV IANA ). And paid 40 Euros for "Express transfer of funds." Now 2.5 months waiting for him and listen to stupid excuses technical support, that the banking system is running slow.

In the previous page, there was another user "zgums" who has been waiting for 3.5 months and eventually got his money back.
Don't give up, and good luck. :)

I'm located in Turkey. There is no way to complain through institutions. I would fly over to Germany if it will get necessary.
Only way to get noticed was through this topic in this forum, which i found after i searched the web for "Kraken scam".

After 1 month total silence from Kraken support, they started answering to me again, right after my initial post here.

So i guess this topic makes a difference. Maybe some repliers that say they had no problems with Kraken are trolls ? Who knows.
I'm sorry if i hurt anybody, because you're not a troll and express your genuine opinion. Since Kraken seemingly reads this post, too.

I wait for their next action to find out more about their true intentions. All their moves so far show, they're not innocent. Fact is that i'm still disconnected from my cash since 3.5 months:
- 1st month was lost until local bank here returned funds (return confirmed on 14th April 2014 by Kraken support).
- The next 2 months are lost while Kraken singing the same song: "waiting for Fidor Bank to refund back to my Kraken account".
- The last 2 weeks are after Kraken disabling my account.
Total 3.5 months passed, since 1st wire transfer leaving Kraken in 25th February 2014.

Finally, I got refunded today. Kraken came up clean and is definitively legit.

Good move, Kraken!




Title: Re: Is kraken.com a scam?
Post by: buraka on April 05, 2016, 02:22:58 PM
Either a scam or not a sh..y job on kraken's side

I returned to kraken after a year or so. Haven't experienced any problems with them previously. I transferred euros through SEPA to kraken, converted it to BTC, but kraken does not allow to transfer BTC out. The account is verified, no counterclaims or any other reason to withhold the transfer. I wrote to support a couple of times - no response whatsoever. Is it mt.gox history repeating or they are just doing a sloppy job? the amount is not big, but it so annoying when you have to wait for days to transfer bitcoins. International wire transfers are faster these days.


Title: Re: Is kraken.com a scam?
Post by: Amph on April 05, 2016, 02:42:44 PM
Either a scam or not a sh..y job on kraken's side

I returned to kraken after a year or so. Haven't experienced any problems with them previously. I transferred euros through SEPA to kraken, converted it to BTC, but kraken does not allow to transfer BTC out. The account is verified, no counterclaims or any other reason to withhold the transfer. I wrote to support a couple of times - no response whatsoever. Is it mt.gox history repeating or they are just doing a sloppy job? the amount is not big, but it so annoying when you have to wait for days to transfer bitcoins. International wire transfers are faster these days.

why you resumed this, it is known that right now the situation is vastly different, kraken is a super legit exchange among the big one, and i've done plenty exchanging there without any issue at all


Title: Re: Is kraken.com a scam?
Post by: Dargo on April 05, 2016, 02:50:46 PM
Either a scam or not a sh..y job on kraken's side

I returned to kraken after a year or so. Haven't experienced any problems with them previously. I transferred euros through SEPA to kraken, converted it to BTC, but kraken does not allow to transfer BTC out. The account is verified, no counterclaims or any other reason to withhold the transfer. I wrote to support a couple of times - no response whatsoever. Is it mt.gox history repeating or they are just doing a sloppy job? the amount is not big, but it so annoying when you have to wait for days to transfer bitcoins. International wire transfers are faster these days.

Hi - sorry that you have not yet had a response from support. Support is under heavy load for the past few weeks and response times are slow. If you DM me with your support ticket number I can escalate the ticket for you.


Title: Re: Is kraken.com a scam?
Post by: Rebeccah on April 07, 2016, 01:26:30 PM
No, it's not. I used this service for small amount transactions before.


Title: Re: Is kraken.com a scam?
Post by: barnes13 on May 04, 2017, 05:48:10 PM
I has experience to use kraken exchange service, they are not scam, but is little bit hard to get verified account, you need to verified your account to start trading.


Title: Re: Is kraken.com a scam?
Post by: WTBOKITO on May 05, 2017, 05:04:30 AM
WEIRD Thing just happend!!

My very relevant and "nuanced" input on this topic just got deleted (2 posts) over night on this forum.

Really bad!

Depending on what you see as a SCAM I believe the posts were important and relevant.
As Kraken.com is so so so very slow to the point that in some cases (like mine) I believe you can make a case that it just does not work ( as speed is needed when dealing with CryptoCoin value moving so fast).

When they had told me this upfront clearly on their website (that all communication would go with the speed of horse and carriage) I would not have used it.

Also it feels very dodgy that even on this forum they had my negative feedback removed and/or this forum felt it had to be removed.

My problem has not yet even been solved with EUR 5000 hanging in the Kraken.com system (and nobody telling me what will happen) and me waiting for "verification" since 30 april.

I had some contact through someone of Kraken who was also a member on this forum (who actually did react fast). He promised to escalate my ticket, but lets see what happens. Have not seen the results of that yet.

Will keep you all posted (will start my own website on this if I have to, to do that).











Title: Re: Is kraken.com a scam?
Post by: jlp on June 06, 2017, 02:21:16 PM
Why does Kraken use a Japanese bank if they are based in San Francisco?

A couple of weeks ago, I wire transferred money to their Japanese bank.  Still have not heard anything from Kraken.  I submitted a ticket on their Support page a few days ago.  Still have not received a reply.

Do other people get this incredibly slow service from Kraken?  Has Kraken taken anyone's money from wire transfer and never credited the sender's account?



Title: Re: Is kraken.com a scam?
Post by: curt0 on June 08, 2017, 06:01:13 PM
If you DM me with your support ticket number I can escalate the ticket for you.

Dear Dargo from Kraken:

I wire transferred money to Kraken on May 24st.  I did not hear from your site, so I posted a support request on June 1st.

I still did not hear from your site, so I posted another support request on June 6th.

I still did not hear from your site, so I posted another support request today.

Yesterday, I sent a direct message with my support ticket number to you.  I have not heard back from you so I'm posting this.

What is going on with Kraken?  Does Kraken ignore all of its customers?  Is it going to steal my money?


Title: Re: Is kraken.com a scam?
Post by: Arcteryx on June 08, 2017, 07:03:31 PM
Why does Kraken use a Japanese bank if they are based in San Francisco?

A couple of weeks ago, I wire transferred money to their Japanese bank.  Still have not heard anything from Kraken.  I submitted a ticket on their Support page a few days ago.  Still have not received a reply.

Do other people get this incredibly slow service from Kraken?  Has Kraken taken anyone's money from wire transfer and never credited the sender's account?


Where was Kraken founded originally anyways?
Not in the US from what I read before they were out from somewhere else. And definitely not in San Francisco Bay area.
That is for certain. :-\


Title: Re: Is kraken.com a scam?
Post by: curt0 on June 12, 2017, 01:20:40 PM
I posted the following on Kraken's sub-reddit (https://www.reddit.com/r/Kraken/comments/6g2okx/sent_wire_transfer_on_may_24_but_no_response/) on June 9:

Quote
Warning: Kraken takes money but does not reply

I wire transferred money to Kraken on May 24st. I did not hear from your site, so I posted a support request on June 1st.
I still did not hear from your site, so I posted another support request on June 6th.
I still did not hear from your site, so I posted another support request today.
Yesterday, I sent a direct message with my support ticket number to a user from Kraken on BitcoinTalk. I have not heard back from him so I'm posting this.
What is going on with Kraken? Does Kraken ignore all of its customers? Is it going to steal my money?

Kraken removed my posting.

Is Kraken turning into another Mt. Gox?



Title: Re: Is kraken.com a scam?
Post by: jeffytune on June 13, 2017, 05:25:38 AM
Why you guys don't read other people having problems with it and keep on using their service then you post here.

What's the point?

They want your money not you.


Title: Re: Is kraken.com a scam?
Post by: btbt on October 02, 2017, 10:46:25 PM
Kraken only responds quickly when they want to get all your personal information. You can't fund your account with US dollars unless you are tier 4 verified. To get tire 4 verified you have to send you SSN, copies of passport or driver salience, and signature, account number for wire transfer. They keep emailing you to complete giving all those information till you finished everything. Then your account won't be able to get funded. It will tell you "insufficient documentation" although you are already tier 4 verified. No one ever will respond to your email because "we have changed our rule for response. We no longer respond through email". Maybe they will let you to fund your account right before the market is high enough to crash. Maybe they will never because all they want is your personal data!!!! Their strategy could be that even if they can't make money from running the exchange, at least they get your data, which will be a lot more valuable. This is truly a trap, although it might be a legally registered company. Their goal is to generate data by fooling people who are eager to own/trade cryptocurrencies. Don't be the next victim.


Title: Re: Is kraken.com a scam?
Post by: blackened515 on October 06, 2017, 11:21:43 AM
I was just looking for exchanges to buy.

Now I figured https://www.kraken.com/ , but this exchange has 24h volume of just 2.5BTC.

Is this website a scam??

Sincerely,
Supreme Leader of Democratic People's Republic Korea
Kim Jong Un
Hello kim why you want war?You use btc?