First of all I would like to thank everyone for the bugs and feedback given!  Winners were easy to choose: Lucky7btc
Kevinn22
TeddybearsI will send you a private message to request your Bitcasino username. Good luck to the VIP spins! Cheers, Karl Bitcasino.io |
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Is VIP free spins promotion over?
Hey Nuuuitsjdragon, this promotion has now ended. Winners will be announced later today!  Cheers, Karl Bitcasino.io |
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I don’t see any obvious bugs (playing on my iPhone 8 Plus in Safari) but I have a couple of suggestions. I don’t think the bonus wagering percent bar should be visible unless a bonus is active. Right now it shows 0% when no bonus is active.
Also, I really like the bottom menu when the menu is open. It would be cool if it was always present.
Thanks,
Username: june_herzog
I think it shows 0% because I reported a bug last week with it. Shortly after reporting, it was fixed and shows 0%... no, I didn’t get these free spins like bitcasino says they will give Not for nothing, but as I’ve said in the past, I have never NOT been paid out by bitcasino and strongly stand against anyone claiming they are fraudulent. They just need to work on what customers want. Hi Kevinn, these VIP free spins we are promoting here are exclusive for Bitcointalk. Therefore in case you report bugs to our support, it doesn't count in as an entry to this promotion. It needs to be done on this thread, which you've done earlier. Winners of this promotion will be selected tomorrow and when we have the usernames, we will credit them. In case there has been another campaign of reporting bugs and getting free spins on top, please send me a private message and I can have a further look into it. Cheers, Karl Bitcasino.io |
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dont think so, if u were right on that user who was being making you feel continuous harassmented then u couldve reported the posts and a moderator wouldve deleted it. U didnt cause u know user was more then kinda right
Hi areezy, I have reported many of his posts, but unfortunately action has not been taken. To top that I'm quite sure we're not the only ones who has reported him. Anyway, considering the users trust, reputation and input in this forum with false claims and defamatory comments - we look forward for the day when mods take action PS. Couple more days to find those bugs on our new site. Rewards are nice!  Cheers, Karl Bitcasino.io |
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Thanks for the feedback! Below is a reply from our side: I've been playing here for quite awhile and also have many friends that play here.
Honestly I don't know what happened with the change in hands, but this site has gone down hill.
It has a great range of slot providers with instant payouts, but it's got to be the last casino on the planet that doesn't offer deposit bonuses.
They recently took away the re-load bonuses and replaced them with "races" with payouts that just aren't at a level that entices you to play here without a bonus.
They never give free spins unless there is a major problem. When I say never, I mean never.
Even friends that are under their "VIP" status don't seem to get free spins anymore.
a few months back I made quite a number of deposits and withdrawals, mostly all with their now defunct 25% bonus, had to have wagered well above 20k euro for the month. I was rewarded with ten 0.25 spins. (€2.50).
To top things off, their support is usually a waste of time if you have a problem (not always), it seems like most of them have no idea what type of field that are working in and are simply a body to respond/transfer.
honestly bitcasino, instead of changing the look of the website every year, maybe try and work on customer retention. Stop taking away bonuses and cater to those who continuously deposit and keep you in business. There are many other options for us players out there and we are going to take our business to those that treat us like customers.
It's not 100% correct that we have replaced the 25% reload bonus with only races. We now have weekly campaigns which range from free spins offer, leaderboards, deposit campaigns and cashback on losses. We are constantly working to please all customer needs. The unfinished business you’ve linked to relates to an issue with a signature campaign, which was resolved from our end. Recently we've made an effort to answer unfinished business on the forum, from our old thread to some unanswered scam accusations. Just in case it's not clear why we created a new thread, one of the reasons was due to continuous harassment by one user (and we all know who that is). I couldn't agree more. This casino has really gone downhill for the worse. Whoever bought this casino doesn't have a clue about how to run it.
We have not been sold or bought but we have grown! Our marketing team have cooked up a treat for Christmas so stick around, we think you’ll like what’s coming  Cheers, Karl Bitcasino.io |
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Hey again guys! To continue celebrating our new site we also launched a Facebook competition around the mobile site. All you need to do is guess the loading speed of our mobile site! Participate here!  PS. VIP free spins are still up for grabs. Go digging and give us some feedback/bugs to fix; good or bad Cheers and may the luck be with you! Karl Bitcasino.io |
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I'm a long time player at bitcasino.io and one thing I noticed is the site is too plain in white color. I didn't like the previous site because it loaded to slow and sometimes you had to keep refreshing. The original site was the best one. I wish you would go back to that site. Also, you need to bring back table wagering for bonuses. Your old way of running the casino was the best around, but now bitcasino offers nothing to excite players anymore.
Thanks for the first feedback Lucky7btc! More options regarding website colours are coming soon Promotions: Unfortunately at the time being table wagering bonuses are not available. Currently we have different weekly campaigns with cash rewards, free spins, travel vouchers and such. And when December comes, you can start to call it Mega December Cheers, Karl Bitcasino.io |
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Welcome to The Big Bitcasino Bughunt  The sparkling new Bitcasino.io site is almost ready - and we want YOUR help ironing out the last few wrinkles. What’s more, the top 5 bughunters who contribute the most feedback will be lavishly rewarded with a taste of the high life with VIP free spins. The new Bitcasino is packed full of cool features, like the ability to easily search for your favourite slots and have great games recommended to you. But we first want to double check that everything is in working order. That’s where you guys come in. We want to know what you think, where we can improve and if we’ve missed any glaring errors. Also don't forget to use our site with your mobile devices! The competition runs between 21st November, 2018 and 28th November, 2018. During that period, we invite you all to visit the beta version of the new Bitcasino.io site at http://bit.ly/NewBitcasino then post your feedback and bug reports in our thread. Let the Big Bitcasino Bughunt begin!  Cheers, Karl Bitcasino.io
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Do you know this song? Work it Make it Do it Make us Harder Better Faster Stronger Work it harder Make it better Do it faster Makes us stronger More than ever Hour after Our work is Never over Work it harder Make it better Do it faster Makes us stronger Work it harder make it Do it faster makes us More than ever hour Our work is Work it harder make it Do it faster makes us More than ever hour Our work is never over Work it harder Make it better Do it faster Makes us stronger Next week you will be able to experience it too Cheers, Karl Bitcasino.io |
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There are issues again, some of my lottery tickets for the euro million lottery disappeared from the account. I have it on video again, will share if no cooperation.
Hi again ikatamoonshots, So sorry that you’ve experienced problems with your Euro Millions lottery ticket, we’re aware that it’s not great for you, our player, so we’ve made the decision to disable the feature until we can assure everything is perfect. We know you have an active ticket and our customer support team is resolving it with the game provider. Again, really sorry for any issues or stress this has caused you.  Cheers, Karl Bitcasino.io |
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Spin the wheel for mystery offer!  Hellooo! Start your week with a spin! Spin the wheel on our site between October 29 and November 4, and your mystery offer will be revealed. So jump on your broomstick and get ready for a spooktacular treat! Spin it below: In case of any trouble or questions, I'm here to help you out! Cheers, Karl Bitcasino.io
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Prize pool of over μɃ 1,700,000  Hey hey! Weekend is near and here's a challenge for you guys All you have to do is play 100 rounds on Eastern Emeralds™ slot game between October 24 and October 31 and you could win the top prize of μɃ 900,000! Those with the highest single winning bets will make it to the TOP-27 rankings. This is a network promotion. Read more on our site below: May the luck be with you! Cheers, Karl Bitcasino.io
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Im in for this promotion! Ca nthere be more then just 1 winner?
Regarding the Facebook promo: Everyone who gets it right will win 50 free spins! Cheers, Karl Bitcasino.io |
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Win 50 free spins on Facebook! Hola! For our Facebook page fans we posted a video where you need to guess "What happens next". Everyone who gets it right will win 50 free spins on next Monday! Head over to our Facebook page and you might just get those free spins! Take a guess! Cheers, Karl Bitcasino.io
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Win rewards with Red Tiger! 🐯  Hey hey! Anyone hit any big wins lately? You might want to play some Red Tiger games this weekend. By doing so, you will earn cash up to μɃ 6,000! Check our promotion page for more info. Good luck to the weekend games! Cheers, Karl Bitcasino.io
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Heyyooo! Fridays just got better This October you can win free spins every Friday to Wicked Tales Dark Red™ slot! To participate, check the promotion page below Have a good week! Cheers, Karl Bitcasino.io |
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I'm glad that the issue has been resolved and it is like you said, the end of the story.
Just to reiterate we are now working with the provider to make improvements to the display of old tickets.
Again, we're sorry for any stress this may have caused you.
Every comment and concern is serious to us and we’ll learn from this to hopefully ensure it never happens again.
Cheers,
Karl
Bitcasino.io
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Hello people and lizard people! Just a quick update. - This Wednesday we launched Joan of Arc slot exclusively at Bitcasino.io!
From here you can participate and receive free spins to the game. - We also have Pragmatic Network leaderboard campaign running until the end of this month.
Prize pot is μɃ 9,323,975 and the winner takes μɃ 1,864,850! - Mega Moolah is still looking for right one
 with over 3,200 bitcoin jackpot (€17,500,000)!
That's all for today! In case you're interested to get entertained, head over to our Facebook page to enjoy 9 great moments in golf Good luck for the jackpot hunt and have a nice weekend, Karl Bitcasino.io |
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Exclusive Joan of Arc slot + free spins!  Hey guys! Do we have any heroes in the forum? Now you can play Joan of Arc EXCLUSIVELY at Bitcasino only! In case you won't manage conquer, but will bet μɃ 10,000 or more, you will earn 10 free spins. Free spins are available every day during the promotional week: 19.9.-26.9. Before you start to play, make sure: 1) Log in to your Bitcasino account 2) Go to My Bonuses menu 3) Click 'Claim' next to Joan of Arc Week bonus 4) The bonus disappears = YOU'RE IN May the luck be with you on this exclusive Joan of Arc slot! Cheers, Karl Bitcasino.io
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