Hello! Are there any options to use Bitcrystals (
https://coinmarketcap.com/currencies/bitcrystals/) which I received to my Electrum wallet? I have recently won in their competition and got some BTC and BCY as a reward. There is no problem with using BTC, but I can't get access to Bitcrystals balance. Their support recommended me to log into my wallet on Counterwallet (
https://wallet.counterwallet.io/) in order to use BCY, but my secret passphrase cannot be accepted on their website ("Open Wallet" button isn't active after inserting the phrase). I thought that something wrong with my wallet, but I see the transactions in Bitcrtystals Explorer (xchain.io/), so it seems like I recieved BCY successfully. Could you give me any advise how I can get access to my BCY balance?